C O M P E T I T I V E A D V A N T A G E. R E A L I S E D. DEVELOPMENT DIMENSIONS INTERNATIONAL HR Summit, Dublin 6-8 October 2004 Presentation by Paul Hughes, DDI UK Ltd 1 © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Talent Optimisation Approach Business Landscape VISION Strategic Priorities Leadership Imperatives Success Profile Capacity Needs Talent Needed Game Plan ENSURE READINESS Focus/Drive Performance Insurance Policy 2 Cultural Priorities Communication Identify Potential INVENTORY TALENT Accelerate Development Assess Readiness Select/Deploy Talent Accountability Skill Alignment © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Measurement Differentiate Potential from Performance SUSTAINE D PERFORMANCE Leadership Promise Balance of Values and Results • Propensity to Lead (Org. specific, future focused) • Brings Out the Best in People • Authenticity Personal Development Orientation • Receptivity to Feedback • Learning Agility • Culture Fit • Passion for Results Mastery of Complexity • Adaptability • Conceptual Thinking • Navigates Ambiguity *Research Foundation Bray & Howard, DDI, McCall et al, Personality Based Research, Collins, Hogan & Hogan, etc. 3 + © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Insurance Policy 5 Components Communication Alignment – Key audiences – – Key messages – – Accountability – Senior champion(s) – Operation leader(s) – Roles & deliverables Measurement – – – Skill – Decision Makers – Trainers/Mentors – Project Managers – – – 4 Selection Development Selection Perf. Management Selection SRR Perception of growth opportunities at least ___or improved by Amount of coaching/development Processes in place to Identify High Potentials, Accelerate Growth, other ESM Elements # of Hi Pos completing Development Plan Measures of Progress SBU performance © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Define Leadership Success by Considering the Whole Person PERFORMANCE EXPERIENCE COMPETENCIES What I am capable of PERSONAL ATTRIBUTES What I have done KNOWLEDGE Who I am What I know 5 © Development Dimensions Int’l, Inc., MMIV. All rights reserved. The Global Leadership Inventories Three inventories concern dimensions that are crucial for getting along and getting ahead: • Leadership Effectiveness Inventory – Concerns strengths and skills that enhance an individual’s career – These are the characteristics that are noticed quickly about others • Leadership Challenge Inventory – Concerns breaking points and dysfunctional dispositions that can derail an individual’s career – These are the tendencies that appear after prolonged exposure, during stress, or heavy workloads • Leadership Values Inventory – Concerns personal drivers and fit with organizational culture – These are the things that individuals enjoy and that indicate what kinds of jobs, work and environments they will find most satisfying 6 © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Bright Versus Dark Side of Personality Bright Side – What you see in a job interview and day-to-day • Dark Side – Potential derailers that appear: • – – – – – 7 After prolonged exposure During stress During heavy workloads When the person isn’t paying attention During times of change © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Business Drivers • Expanding markets • Engaging workforce in change • Building strategic alliances 8 © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Expanding into New Markets • Competencies – – – • Personal attributes: – – – 9 © Development Dimensions Int’l, Inc., MMIV. All rights reserved. What we did • Talent Audit • Development Focus • Multiple Data Points – – – 10 Leadership Mirror Personality Inventories Structured Discussion © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Review Approach • Group Sort on Continuum – • Protecting Core to New Horizons Individual Profiles – Integrated Summary – Business Drivers-“Readiness” • Expanding into New Markets • Engaging Workforce in Change • Building Strategic Alliances 11 © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Expanding into new markets (Business & Mgt Skills) • Competencies – Entrepreneurship/Strategic – Change Leadership • Personal attributes: – Risk taking (low prudence, cautious) – Conceptual (high inquisitiveness) – Results Orientation (e.g. ambition) 12 © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Engaging Work Force in Change (Leadership) • Competencies – Selling the Vision – (Change) Leadership • Personal Attributes – Openness to change (Low-Mid Prudence) – Future focused (Mid-High Inquisitiveness) – No critical leadership/interpersonal derailers 13 © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Building Strategic Alliances (Interpersonal) • Competencies – Interpersonal Skills – Business Acumen • Personal Attributes – Relationship Orientation (Mid-High Sociability & Interpersonal Sensitivity) – No “moving away” profile in derailers 14 © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Vision 2010 Protecting the Core • Peter McGowan • Steve Newhall • Chris Taylor • Bill Hester • Peter Kovaks • Keith Lovelock • Michael Gregg • Tim Diggins • Lee Parry • Dick Ayerst • Lucy Dunstan • Anne-Marie McGee • Graham Stevens • Wayne Willis • Gilles Dammer 15 New Horizons • Michel Pevsner • John Dyson • Peter Williamson • Mark Fowler • Hans Jacquemin • Bill Andrianou • Ian Toth • Stefan Ingedoh • Doug Mason • Steven Bates • David Sawtell • Eddie Simpson • John Armstrong • Steve Cooper • Jim Carter • Harold Wilson • Ron Ardley © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Vision 2010 Protecting the Core • Peter McGowan • Steve Newhall • Chris Taylor • Bill Hester • Peter Kovaks • Keith Lovelock • Michael Gregg • Tim Diggins • Lee Parry • Dick Ayerst • Lucy Dunstan • Anne-Marie McGee • Graham Stevens • Wayne Willis • Gilles Dammer New Horizons • Michel Pevsner • John Dyson • Peter Williamson • Mark Fowler • Hans Jacquemin • Bill Andrianou • Ian Toth • Stefan Ingedoh • Doug Mason • Steven Bates • David Sawtell • Eddie Simpson • John Armstrong • Steve Cooper • Jim Carter • Harold Wilson • Ron Ardley Key Tier One Tier Two Tier Three 16 © Development Dimensions Int’l, Inc., MMIV. All rights reserved. Commercial Director Mark W Ratings and attributes Key Strengths: LEI •Political nous •Strategic focus •Change Driver Adjustment Ambition Sociability Interpersonal Sensitivity Development Areas: Prudence •Collaborative style of leadership •Demonstrating understanding and use of financial and numerical data •Channelling energy and drive to productive uses Inquisitiveness Learning Orientation 0 20 40 60 80 100 120 LCI Development Actions: •Team Leadership •Acquisition management •Global perspective. Vo latile A rgumentative Risk A verse Imperceptive A vo idant A rro gant Impulsive A ttentio n Seeking Eccentric Expanding into new markets Engaging w/force in change P erfectio nist A ppro val Dependent 0 20 40 Building strategic alliances 17 © Development Dimensions Int’l, Inc., MMIV. All rights reserved. 60 80 100 120 Mark W - Summary Growth potential: Potential Career limiters Mark is a personable and very credible man with the ability to navigate the political maze of a complex organisation. A negotiator by training and inclination he can be very influential. He has good interpersonal skills and can be an effective leader of change. He has a good strategic awareness and a good platform for introducing a global perspective. He is currently in his first strategic management role in a small company and, if successful, he should progress to leading bigger and more complex organisations. •Lack of a demonstrated understanding of the numbers •A tendency towards pursuing imaginative concepts that may be unproductive. Advancement Motivation / Mobility Although Mark does not express his ambition in emotional terms, it is clear that he is strongly motivated to attain a position that allows him to take charge of a complete business. This has been a “horizon” on his career progression for some time but he believes that when it has been achieved, it is likely that Mark will want to make additional challenges. Critical organisational knowledge/ Experience gaps: •Financial awareness Tier 1 18 © Development Dimensions Int’l, Inc., MMIV. All rights reserved. C O M P E T I T I V E A D V A N T A G E. R E A L I S E D. THANK YOU… 19 © Development Dimensions Int’l, Inc., MMIV. All rights reserved.