Leadership
Agenda
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Introduction
Leadership concepts.
Leadership defined
Be Know Do / 11 Leadership skills
Servant Leadership Explored
Ten Ways to become a great leader
The best words for leaders
On Leadership
“A leader. . .is like a shepherd. He stays behind the
flock, letting the most nimble go out ahead,
whereupon the others follow, not realizing that all
along they are being directed from behind.”
Nelson Mandela, Long Walk to Freedom
Concepts of Leadership
• Good Leaders are made not born.
• If you have the desire and will power you can become an
effective leader
• Good leaders develop through a never ending process of:
– Self-Study
– Education
– Training
– Experience
• To inspire your followers into higher levels of teamwork there
are some things you must :
BE ….. KNOW …. DO
Jago, 1982
Leadership Defined
Definition of Leadership
• The position or function of a leader, a person who guides
or directs a group
• The art of motivating a group of people to act towards
achieving a common goal.
Leading People
Influencing People
Commanding People
Guiding People
Factors of Leadership
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Leaders
Followers
Communication
Situation
What is the difference between a boss or leader?
• You are assigned a position of authority to
accomplish certain tasks (supervisor, manager,
lead, etc.) This does not make you a leader.
• Leadership differs in that it makes the
followers want to achieve high goals rather
than just bossing people around.
What makes up a good leader?
6 Traits of a Good Leader (Elaine C. Cole)
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Lead by Example
Ethics Ethics Ethics
Passion
Communication (Motivation and Listening)
Always Learning
Think of your Legacy
Leadership Styles
Positive
• There are a number of different approaches, or 'styles' to leadership and
management that are based on different assumptions and theories.
• The style that individuals use will be based on a combination of their
beliefs, values and preferences, as well as the organizational culture.
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Charismatic Leadership (Lead through Personality)
Participative Leadership (Involve Team members in decision-making)
Situational Leadership (Effective leadership is task relevant)
Transactional Leadership (Reward and Punishment)
Transformational Leadership (Change the future)
The Quiet Leader (Help people think better .. Don’t tell them what to
do)
Leadership Styles
Negative
• There are some relatively common styles of management that are
anything but models of good leadership.
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Post-hoc Management: A poor, but common style.
Micromanagement:
Controls every detail.
Seagull Management: Flying in, pooping on you and flying off again.
Mushroom Management: Drop them in the poo and keep them in
the dark.
• Kipper management: Two-faced approach.
The Process of Great Leadership
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Challenge the process
Inspire a shared Vision
Enable Others to Act
Model the Way
Encourage the Heart
“We choose to go to the Moon, not
because it is easy, but because it is Hard”
Be …. Know …. DO
11 Principles of Leadership
U.S. Army
BE … KNOW …. DO
• The basis of good leadership is honorable character and selfless
service to your organization.
• In your constituents’ eyes, your leadership is everything you do
that affects an organizations objectives and their well-being.
• Respected leaders concentrate on (U.S. Army, 1983)
– What they are [BE] (Beliefs and character)
– What they know (Job, tasks and human nature)
– What they do (Implementing, motivating, and providing direction)
• People want to be guided by those they respect and have a clear
sense of direction.
Eleven Principles of Leadership
1. Know yourself and seek self-improvement. By properly evaluating your own
weaknesses and strengths while endeavoring to improve those areas daily, you will
continually improve your abilities and performance. This is an important trait to
pass on to your employees for their own benefit and your unit’s.
2. Be technically and tactically proficient. Keep current with the latest technical
developments in your field of expertise and know how to deploy your resources
for the maximum return on investment. This is another great development
principle for your employees.
3. Develop a sense of responsibility among your subordinates. Drive accountability
down to the base level among your staff. Make sure they know that you will hold
them accountable for their actions and assignments.
4. Make sound and timely decisions. Ensure that your decisions are well thought out
and that you’ve taken into account all relevant information. Don't act rashly or out
of anger, desperation, or any other emotional state.
5. Set an example. Lead from the front – make sure that your staff sees you as a role
model. Be visible in your daily activities and hold yourself to a higher standard –
this will motivate subordinates to improve themselves.
Eleven Principles of Leadership
6. Know your people and look out for their welfare. Only by demonstrating that you
are interested in and concerned for your employees’ welfare will you win their
loyalty. A good leader is a compassionate listener and understands what motivates
his team. Do you convey an attitude of “I’m in it with you” or “I’m looking out for
myself and you are all on your own”?
7. Keep your people informed. Information is the life's blood of any organization and
only good if it is shared across the widest possible spectrum. Be sure to
communicate promptly – good information received too late can be the same as
bad or no information at all. Share your ideas and knowledge with your staff – this
will make them feel included and valuable.
8. Seek responsibility and take responsibility for your actions. Be prepared for your
next assignment and take charge of all areas of responsibility. If a mistake is made,
stand up and take the heat. By doing so, you will demonstrate a key principle of
leadership: we are all fallible and make mistakes, but it is how we respond to our
mistakes that separates the professionals from the pretenders.
Eleven Principles of Leadership
9. Ensure assigned tasks are understood, supervised, and accomplished. Trust your
employees to do their jobs, but verify that assignments have been completed to
your standards. While you shouldn’t hover and micromanage tasks, you also
should not wait until a deadline to discover that it was done poorly or improperly.
The military excels at giving briefings and status reports. When your staff is able to
provide you with positive, comprehensive updates, they’ll feel encouraged and
you’ll know that the project is on track. If it’s not, then you can offer advice and
guidance on how to get back on track.
10. Train your people as a team. Have your staff work together as a team and cross
train on each other’s responsibilities. This allows them to utilize each other's
strengths and to feed off of the team synergy. Teamwork develops a sense of
shared responsibility and commitment to the objective. You’ll also have backup in
the event of a team member’s prolonged absence.
11. Employ your team in accordance with its capabilities. Know your limitations and
those of your people and department. Don't take on more than you should. By
knowing your limitations, you'll know when to call in the reinforcements or when
to say “no.”
Servant Leadership Explored
Servant Leadership
You don’t lead people by hitting them over the head ---- that’s
assault not leadership . Gen. Dwight D. Eisenhower
• A very popular leadership model used today. Developed in
the1970’s by Robert K. Greenleaf the founder of the servant
leadership movement.
• Servant leaders serve the people they lead.
– Leaders are an end in themselves rather than a mean to an
organizational purpose or bottom line.
• Examples ; George Washington, Gandi
Servant Leadership
What does a servant leader do?
• Devote themselves to the needs those who are being
led
• Focus on the needs of those you lead
• Develop individuals to bring out their best
• Coach others and encourage self expression
• Facilitate personal growth in those who are being led
• Listen to your constituents
• Build a sense of community ….
They Develop the WE
www.ndstrupler.com
10 WAYS YOU CAN BECOME A
GREAT LEADER
Jim Collins, Good to Great
10 Ways to Go from Good to Great
How can you become a Great leader?
• Find your compelling “why.” Find your one thing. Become a dream
machine, turn your dreams loose, and envision the end in mind. Your
“why” is your drive and you find your “why” by answering the question,
“Why do you do what you do?” To find your compelling, find the answer
that connects with your passion and plucks at your heart strings. That’s
the power of purpose in action and it’s what crusades are made
of. Launch your own crusade.
• Become a force of one. Get out of your own way and stack yourself for
success by channeling your thinking, feeling, and doing. Think the
thoughts that serve you, feel the feelings that empower you, and do what
you know needs to be done. Disciplined thinking combined with
disciplined action is an unstoppable force, and it’s yours for the asking.
Good to Great, Jim Collins
10 Ways to Go from Good to Great
How can you become a Great leader?
• Model the best. The best do it with models. They find the best examples
of what they want to accomplish, and they learn from them. You can find
role models or success stories or case studies and work backwards from
there. Success always leaves clues and you can play detective.
• Give your best where you have your best to give. This is you
unleashed. The best play to their strengths. They spend more time doing
the things that make them strong, and less time doing the things that
make them weak. This builds energy and momentum and instead of
getting drained, you get charged and you grow where you can grow best.
10 Ways to Go from Good to Great
How can you become a Great leader?
• Find your best arena. Don’t be a fish out of water. Find your
element. Going from good to great means finding where you can play
your best game. Maybe you’re a mediocre developer, but a great Program
Manager. Maybe you’re an OK doctor, but an incredible actor. Take your
skills to the job or place where they make the most impact.
• Execute. Taking action is how you make things happen. Throw massive
action at whatever you need to do. Even if it seems like you’re only taking
baby steps at a time, you’ll eventually hit your stride. When you keep
taking action, you learn faster. Each result teaches you another way how
to do something, or how not to do something. Sometimes, the only way
to get past some problems is to overwhelm them with action.
10 Ways to Go from Good to Great
How can you become a Great leader?
• Let it go. The best let it go and move on. They don’t carry baggage. They
focus on the objectives and they measure against effectiveness. Either
their approach is working or it’s not. If it’s not working, they let it go, and
find a new way forward.
• Team up. The best of the best team up with people that amplify their
impact. They also team up with people that provide more deliberate
feedback and that help them find their blind spots and get unstuck.
• Stick with it. If you fall down six times, stand up seven. Remember The
Little Engine That Could? Well, whenever you think you can’t, you’re
working against yourself. It starts with belief. Think you can, then prove
yourself right. Find your eye of the tiger.
10 Ways to Go from Good to Great
How can you become a Great leader?
• Learn and respond. The best take action, learn, and respond. They are
always failing forward. There is no failure, only feedback. The great ones
use the feedback to improve their approach. They stay adaptable while
they are finding their way forward. Be your won best coach, not your own
best critic.
A few suggested phrases for leaders
•The six most important words:
“I admit I made a mistake”
•The five most important words:
“You did a good Job”
•The four most important words:
“What is your opinion”
•The three most important words:
“If you please”
•The two most important words:
“Thank you”
•The most important word:
“We”
•The least most important word
“I”
Author Unknown
The very highest is barely known by men,
Then comes that which they know and love,
Then that which is feared,
Then that which is despised.
He who does not trust enough will not be trusted.
When actions are performed
Without unnecessary speech,
People say “We did it!”
Quiet Leader Lao Tzu, Tao Te China, 500B.C.
Summary
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Leadership concepts.
Leadership defined
Be Know Do / 11 Leadership skills
Servant Leadership Explored
Ten Ways to become a great leader
The best words for leaders
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