Chapter 03 Self Study Quiz Self-Study Quiz This activity contains 25 questions. The _____ holds an organization's performance to be directly due to the decisions and actions of its managers, whereas the _____ holds an organization's performance to be due to external forces outside the manager's control. subjective view; objective view omnipotent view; symbolic view symbolic view; subjective view omnipotent view; objective view An organization's personality is known as its _____. management view spirituality organizational culture ethical stance Which of the following is true of organizational culture? Organizational culture is the shared values, principles, traditions, and ways of doing things that influence the way organizational members act. Most organizations have weak to moderate cultures. Individuals with different backgrounds or at different levels within the organization tend to describe the organization's culture differently. The large size of most new organizations makes it difficult for founders to instill their vision in all organizational members. The layout of an organization's facilities, how employees dress, and the types of automobiles provided to top executives are examples of _____ that transmit an organization's culture. rituals language stories material symbols Which of the following does NOT characterize an innovative organizational culture? Trusting and open Risk-averse Challenging Playful _____ is a culture where organizational values promote a sense of purpose through meaningful work that takes place in the context of community. Ethics Workplace diversity Workplace spirituality Symbolic management Which of the following is NOT one of the typical characteristics of spiritual organizations? Weak sense of purpose Focus on individual development Trust and openness Employee empowerment Which of the following is true of spiritual organizations? Profits are the primary value of the organization. Managers trust employees to make thoughtful and conscientious decisions. Managers typically refuse to admit mistakes. Workers are urged to leave their emotions at the door. The _____ includes those external forces that directly impact an organization, while the _____ includes those external forces that don't directly impact the organization, but which managers must consider. general environment; external environment specific environment; dynamic environment environmental complexity; general environment specific environment; general environment The degree of _____ refers to the number of components in an organization's environment and the extent of the knowledge that the organization has about those components. workplace spirituality omnipotent management environmental complexity organizational innovation The symbolic view is the dominant view of management in both management theory and society in general. True False The omnipotent view of management is limited to management within business organizations. True False Strong cultures have a greater influence on employees than do weak cultures. True False The original source of an organization's culture usually reflects the vision or mission of the organization's founders. True False The constraints placed on managers by an organizational culture are typically explicitly written out. True False An organization's culture has no bearing on ethics and innovation in the workplace. True False Successful organizations in all types of industries need cultures that support innovation. True False Organizations in which employees are punished for taking risks tend to support innovation. True False Workplace spirituality specifically refers to a focus on organized religion within the organization. True False Predictable seasonal changes in ice cream consumption represent dynamic environmental change for Dora's Desert Delights. True False Describe the role of the manager based on the symbolic view of management. To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end. Differentiate between strong and weak organizational cultures. What are the advantages and disadvantages of a strong organizational culture? To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end. How do organizational cultures affect managers? To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end. Research by Goral Ekvall identified eight traits that characterize innovative organizational cultures. Discuss four of these and how they contribute to innovative organizational cultures. To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end. Research shows that six characteristics are routinely present in customer-responsive organizational cultures. Identify and discuss three of these. To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.