INTERNATIONAL MARKETING MANAGEMENT SESSION 11: INTERNATIONAL CHANNELS OF DISTRIBUTION 1 CHANNELS OF DISTRIBUTION BARRIERS TO STANDARDIZATION Customer Shopping Patterns and Preferences Competitor Control of Outlets Structure of Distribution (Traditional vs. Advanced) Regulation of Distribution 2 DIFFERENCES IN DISTRIBUTION FROM COUNTRY TO COUNTRY DOMINANCE OF ORGANIZED/MASS DISTRIBUTION (Supermarkets, Hypermarkets, Discounters, etc.) Role of Open Air Markets, Itinerant Retailers Importance of Small Independents LOCUS OF POWER Extent of Disintermediation Retailers as Channel Captains TECHNOLOGICAL SOPHISTICATION Computerized Inventory and Ordering Systems Use of Scanner Systems/Smart Cards Catalogue and In-Home Shopping Internet Sites 3 COUNTRIES DIFFER IN EVOLUTION OF THE RETAIL SECTOR Traditional China Greece India Mexico Argentina Malaysia Eastern Europe Emergent Brazil Italy Portugal Taiwan Spain South Korea Multiplicity of formats Competitive intensity Retail productivity Internationalization Adoption of technology Size of retail enterprise Proportion of demand with organized retailers Structured Belgium Japan France Denmark Netherlands Sweden Advanced Germany UK Canada USA 4 Shopping online isn’t as popular in Europe as in the U.S. and Japan, but the region should catch up by 2003 as more e-tailing sites pop up. Browsing for books is popular everywhere, but Europeans are more interested in travel deals. 5 TOP 10 RETAILERS WORLD-WIDE 1999 Total Forecast Sales, in Billions of Dollars Wal-Mart (U.S.) $160.20 Carrefour/Promodes Metro (Germany) $78.97 pro forma $60.82 Kroger (U.S.) $43.56 Ahold (Netherlands) $42.83 Intermarche (France) $42.71 Carrefour (France) $40.74 Ito Yokado (Japan) $38.98 Albertson’s (U.S.) $38.23 Promodes (France) $37.37 Edeka (Germany) $37.06 Source: Management Ventures 6 7 INTERNATIONAL RETAIL EXPANSION STRATEGIES Product Assortment/Mix Standardized Global Retailing Local Marketing/ Global Systems IKEA Walmart (?) Global Marketing/ Local Systems Multinational Retailing C&A Carrefour Centralized Management Systems/ Operating Skills Decentralized Adapted 8 GLOBAL RETAIL ASSORTMENT STRATEGIES Few Product Categories Private-label Focus A C Benetton, Ikea, Habitat, Gap, H&M, C&A Toys R Us, Virgin Douglas, Spar, Vobis B D Marks & Spencer, Migros Carrefour, Makro, Promodes, Yaohan Manufacturer Brands Focus Many Product Categories 9 IMPLICATIONS Need to Adapt Channel Tactics to Differences in Distribution Patterns Growth of Cross-Border Retailing and E-tailing Technology Advances Impact Balance of Channel Power Internet Sites as Alternative Channel 10