Welcome
Spring 2014 Online Testing
IREAD-3
ISTEP+ Applied Skills and Multiple-Choice
Site Readiness Training
Webinar Training Sessions: Calls will be operator assisted.
Submit questions through the chat window.
Conference Call information – Provided in webinar confirmation email.
Agenda
Panelist Introductions
Session Goals, Common Terminology, Online Testing Administrations
Milestone Review
Checkpoint 2 Tasks, Roles and Responsibilities
Technology Preparation for Online Testing (including iPad)
Statewide Readiness Test
Support – Wireshark, TDC Log File Review, Contacts, QA
Slide 2
Agenda – Welcome
Panelist Introductions
Session Goals, Common Terminology, Online Testing Administrations
Milestone Review
Checkpoint 2 Tasks, Roles and Responsibilities
Technology Preparation for Online Testing (including iPad)
Statewide Readiness Test
Support – Wireshark, TDC Log File Review, Contacts, QA
Slide 3
Welcome
Indiana Department of Education
•
•
•
•
Michele Walker, Director, Office of Student Assessment
Lori Weber, Assistant Director of Student Assessment
Elizabeth Andrews, Assessment Specialist
Ben Kemp, Assessment Specialist
CTB/McGraw-Hill
• Shiva Doreswamy, Portfolio Manager
• Cece Robinson, Program Coordinator
• Donna Hyland, Online Implementations
Slide 4
Agenda – Goals, Terms, Online Admins
Panelist Introductions
Session Goals, Common Terminology, Online Testing Administrations
Milestone Review
Checkpoint 2 Tasks, Roles and Responsibilities
Technology Preparation for Online Testing (including iPad)
Statewide Readiness Test
Support – Wireshark, TDC Log File Review, Contacts, QA
Slide 5
Session Goals
Session Goals
Content
Installation
Test Delivery
Client (TDC)
Installation
Support and
Troubleshooting
Statewide
Readiness Test
Session
Goals
Slide 6
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Checkpoint 2
Content Preposition /
Install
Common Terminology
Step 2 in the readiness assessment process. Load
testing client and participate in Statewide Readiness Test.
Testing content must be downloaded and added to the
objectbank folder prior to testing.
Content Source Folder
Created by local tech. When using the TDC custom
installer, this folder is the content source location.
Content Target Folder
“Objectbank” folder in TDC. When using the TDC custom
installer, content is retrieved from content source folder
and loaded to the objectbank folder automatically.
Configuration Switch
Used to update the proxy.properties file automatically or
to point to content source folder. Use with TDC custom
installer.
Statewide Readiness
Test
A test to simulate student testing traffic. This test provides
an opportunity to confirm readiness at the local level, the
CTB servers and the ISP/route between the two.
Slide 7
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TDC Installer - Custom
Common Terminology
One option to install the testing client. This version auto
unpacks and installs to a public user directory.
TDC Installer Standard
A standard software installation option. This version
requires interaction with the installer to complete the
process.
TDC Shortcut
Used in conjunction with the TDC Custom Installer. The
shortcut points to and retrieves the TDC installer from
source location, unpacks the software locally and installs
to the workstation. The shortcut can also be configured
to update proxy properties information and retrieve
testing content from the content source folder.
“TDC Installer” Source
Location
The location where the TDC custom executable resides.
The TDC shortcut will point to this location and file.
Slide 8
2014 Online
2014 Online Tests
Online Test
Administrations
Spring 2014
ISTEP+ Applied Skills Grades 3-8 ELA
ISTEP+ Applied Skills Grades 5 & 7 SS
ISTEP+ Multiple-Choice Test*
IREAD-3 Spring*
IREAD-3 Summer*
* Available on iPad
Slide 9
Agenda – Milestone Review
Panelist Introductions
Session Goals, Common Terminology, Online Testing Administrations
Milestone Review
Checkpoint 2 Tasks, Roles and Responsibilities
Technology Preparation for Online Testing (including iPad)
Statewide Readiness Test
Support – Wireshark, TDC Log File Review, Contacts, QA
Slide 10
Milestones
Current Milestones
Dates
Checkpoint 1 - RTS
Registration and Technology Survey (RTS)
Checkpoint 1 Window
November 11 – December 13
Checkpoint 2 - TDC
Test Delivery Client (TDC) Install
Statewide Readiness Test
Checkpoint 2 Window
TDC Software Release
Test Delivery Client Release
Workstation and iPad versions
(with Statewide Readiness Test content)
Training
Site Readiness Training Webinars (2 hrs.)
(TDC install and Statewide Readiness Test)
Statewide Readiness Test
Test Tickets Available via iSOFT
Statewide Readiness Test
December 16 – February 1
December 16 (anticipated)
Dec. 3 (2) - 9:00 a.m. & 1:00 p.m. Eastern
Dec. 10 (2) - 9:00 a.m. & 1:00 p.m. Eastern
Dec. 11 (2) - 9:00 a.m. & 3:00 p.m. Eastern
January 3
January 28 10:00-11:00 a.m. Eastern
** Alternate date in case of weather: Feb. 4
Slide 11
Agenda – Checkpoint 2
Panelist Introductions
Session Goals, Common Terminology, Online Testing Administrations
Milestone Review
Checkpoint 2 Tasks, Roles and Responsibilities
Technology Preparation for Online Testing (including iPad)
Statewide Readiness Test
Support – Wireshark, TDC Log File Review, Contacts, QA
Slide 12
Checkpoint Process
Checkpoint Process
• Program Kick-off
• RTS Training
• Site Readiness
Training
• RTS Data Entry
• Site Support and
Troubleshooting
• Initial Site
Readiness Status
Report
• Statewide
Readiness Test
• Technology Site
Readiness
• TDC Installation
Checkpoint 1
Registration and
Technology Survey
Ends Dec. 13
Checkpoint 2
TDC Install and
Statewide Readiness
Test
Begins Dec. 16
• TAS Training and
Site Access
• Final Content
Installation
• Test Assignments
• Practice Testing
• Final Workstation
Checks
• Operational Test
Ready
Checkpoint 3
Final Workstation
Check
Future
Slide 13
Checkpoint 2 Roles and Responsibilities
Understand
Statewide
Readiness
Test and Plan
for the Event
Team with
Technology
Coordinator
to Administer
the
Readiness
Test
Monitor and
Report on
Readiness
Test
Experience
Review
Readiness
Test Results
with Tech
Coordinator
– Compile
Feedback to
CTB
RTS –
Confirm
100% Online
Testing All grades
should be
checked in
RTS
Review
Readiness
Test Results
with Test
Coordinator
– Compile
Feedback to
CTB
RTS Checkpoint 2
Readiness
Panel
Signoff
Checkpoint 2
Review Test
Delivery
Client
Installation
Guide and
Checklists
Install Test
Delivery
Client and
Readiness
Test Content.
Confirm
Install
Monitor and
Report on
Readiness
Test
Experience
Technology Coordinator
Slide 14
Agenda – Technology Prep
Panelist Introductions
Session Goals, Common Terminology, Online Testing Administrations
Milestone Review
Checkpoint 2 Tasks, Roles and Responsibilities
Technology Preparation for Online Testing (including iPad)
Statewide Readiness Test
Support – Wireshark, TDC Log File Review, Contacts, QA
Slide 15
Test Delivery Client (TDC)
Test Delivery Client (TDC) Application
• Student testing software
• Lock-down browser
• Online Tools/Accommodations
Slide 16
Expected Changes TDC
Expected Changes - TDC
2014 TDC Planned Updates
• Checksum – Auto Update (version)
• iPad - Return to Login Screen
• Please Wait Popup Image Change
• Workstation - Return to Login Screen
• Undo/Redo option
• Custom Install – Client Launch Notification
(reported during HECC but will not make the
update list in 2014)
Slide 17
Tech Prep – All Elements
Technology
Preparation for
Online testing
iPad Setup
Network Prep
Workstation
Installation Check
Workstation Prep
Install the Test
Delivery Client
Slide 18
Tech Prep – Network Prep
Technology
Preparation for
Online testing
iPad Setup
Network Prep
Workstation
Installation Check
Workstation Prep
Install the Test
Delivery Client
Slide 19
Network Prep
Network Prep
204.8.134.66
Tech Prep – W orkstation Prep
Technology
Preparation for
Online testing
iPad Setup
Network Prep
Workstation
Installation Check
Workstation
Prep
Install the Test
Delivery Client
Slide 21
Workstation Prep - 2013 Cleanup
Standard Install
• Required:
• Uninstall 2013
Software (TDC)
(content files will
be removed
automatically)
Custom Install
• Not Required but
Best Practice:
• Delete content
files from
objectbank
folder
Slide 22
Workstation Prep - 2013 Cleanup
Standard
Install
• Required:
Uninstall 2013 Software (TDC) (removes content, too)
From Desktop,
Click Start,
All Programs,
Locate CTB Folder,
Choose Uninstall,
Follow Prompts
PC Option
Slide 23
Workstation Prep - 2013 Cleanup
Custom
Install
• Not Required but Best Practice:
Delete content files from objectbank folder
PC Option
From Desktop,
Click Start,
Choose Computer,
Locate CTB Folder,
Locate CTB Folder,
Select all Content
Files,
Click Delete
Slide 24
Workstation Prep – Minimum TDC Requirements
Workstation Prep – Minimum TDC Requirements
Desktop, Laptop, Netbook, Tablet, Thin Client* (*example: NComputing)
Windows
MAC OS X
Linux
iPad2 or newer
Windows XP SP3
Snow Leopard 10.6 (Intel)
Fedora Rel.11 (Red Hat)
iOS 6.0.1, 6.1
Windows Vista SP1
Lion 10.7 (Intel)
OpenSUSE 11.1
iOS 7.0.0.4
Windows 7 (32 & 64)
Mountain Lion 10.8 (Intel)
Ubuntu 9.04
*No iPad mini
Windows 8 (touchscreen
not supported)
Processor / RAM Requirements
1.3 GHz Processor
1.8 GHz Processor
1.3 GHz Processor
1 GB RAM,
2 GB recommended
1 GB RAM,
2 GB recommended
2 GB RAM,
4 GB recommended
1 GB disk space available
1 GB disk space available
1 GB disk space available
N/A
Screen Size / Resolution
Screen – “10-inch class”
Screen – “10-inch class”
Screen – “10-inch class”
Screen – “10-inch class”
Resolution - 1024 x 768
Resolution - 1024 x 768
Resolution - 1024 x 768
*No iPad mini
Required Ancillary Software
Java (JRE)
Java (JRE)
Java (JRE)
Adobe Air
Flash Player
Adobe Air
Guided Access use
Workstation Prep – TDC Installation
Workstation Prep - Considerations
Workstation Prep – Required Ancillary Software
Workstation Prep – Minimum TDC Requirements
Windows
Java (JRE)
Adobe Air
Adobe Flash
Windows XP SP3
1.7.0_45
3.4, 3.5, 3.6
n/a
Windows Vista SP1
1.7.0_45
3.5
n/a
Windows 7 (32 & 64 bit)
1.6.0_20
1.7.0_17
1.7.0_45
3.4, 3.8, 3.9
n/a
Windows 8
1.7.0_45
3.9
n/a
n/a
11.7
11.8
n/a
11.8
n/a
11.7
11.9
MAC OS X
Snow Leopard 10.6 (Intel)
Lion 10.7 (Intel)
Mountain Lion 10.8 (Intel)
Update 16
Update 17
1.6.0_31
1.7.0_25
1.6.0_65
1.7.0_09
Linux
Fedora Rel.11 (Red Hat)
1.6.0_0
2.6
n/a
OpenSUSE 11.1
1.6.0_0
2.6
n/a
Ubuntu 9.04
1.6.0_35
2.6
n/a
** If newer versions are released, CTB will require a period of time for testing to certify
for use with the Test Delivery Client.
Slide 27
Workstation Prep – Required Ancillary Software
** Java Runtime Environment JRE ®
Operating Systems: PC, MAC, LINUX
Supported JRE Versions:
FAQ Troubleshooting Tip:
Blue screen or white screen
appears upon launch of TDC.
** Adobe Air ®
Operating Systems: PC, LINUX
Supported Air Versions:
** Adobe Flash ®
Operating Systems: MAC
Supported Flash Versions:
Java and Air updates may occur.
The recommendation is to turn off
the auto update feature.
If a java/air update request occurs
during launch of TDC, typically the
TDC cannot complete the launch.
The result is a blue or white
screen. Usually, the update
prompt window is behind the
blue/white screen, so the user is
not aware of the request.
Slide 28
Tech Prep – Install the Client
Technology
Preparation for
Online testing
iPad Setup
Network Prep
Workstation
Installation Check
Workstation Prep
Install the Test
Delivery Client
Slide 29
Install the Test Delivery Client - Which Installer to Use?
Install the TDC – Which Installer?
Standard Install
VS.
Custom Install
Common software installation process.
Interactive. Follow prompts.
Auto software install process but
requires special setup.
Tech can choose client installation
directory (user must have read/write).
Install directory is auto selected.
Client installed one time instead of
repeat copying of files across network.
Client exe is copied to workstations and
unpacked each time shortcut is clicked.
Recommended for MAC, Thin Client
and Deepfreeze (similar) sites.
Do not use in Thin Client or Deepfreeze
(similar) sites.
Users must have read/write
permissions to install directory.
Install location is public directory on
workstation and generally accessible
to all users.
Install and Uninstall required each year
for all workstations.
Uninstall not required. Client overwrites.
Content install requires touching each
workstation each time content releases.
Content install can be automatic from
server.
Slide 30
Install the TDC – Standard 4 Elements
Install
Launch
Standard
Installer
Process
Configure
Load
Slide 31
Install the Test Delivery Client - Standard Install
Standard Install - PC
Standard Install - MAC
INSTALL - Download the PC
version of the TDC standard
installer to workstation. Begin the
install process (follow prompts).
INSTALL - Download the MAC
version of the TDC standard
installer to workstation. Begin the
install process (follow prompts).
CONFIGURE - Proxy credentials
in the “proxy.properties” file if
authentication required at site.
File location: authentication
[Installation location]\CTB\Online
Assessment\etc.
Use notepad to configure. Save.
CONFIGURE - Proxy credentials
In the “proxy.properties” file if
authentication required at site.
File location: Macintosh HD/Applications/OnlineAssessme
nt/etc.
LOAD - Content files to
“objectbank” folder. Delete zip
package.
[Installation location]\CTB\Online
Assessment\data\objectbank
LOAD - Content files into
objectbank folder. Delete zip
package.
Location: Macintosh HD/Applications/OnlineAssessme
nt/data/objectbank.
LAUNCH - Click on Online
Assessment Shortcut. TDC should
launch.
This workstation is now ready for
online testing.
LAUNCH - Click on Online
Assessment Shortcut. TDC should
launch.
This workstation is now ready for
online testing.
Safari® required on MAC workstations.
Standard Install - Linux
INSTALL - Download the Linux
version of the TDC standard
installer to workstation. Begin the
install process (follow prompts).
CONFIGURE - Proxy credentials
in the “proxy.properties” file if
authentication required at site.
File location: [Installation
location]/local/Online
Assessment/etc/ folder.
LOAD - Content files into
objectbank folder. Delete zip
package.
Location:
…usr/local/OnlineAssessment/dat
a/objectbank. Delete zip package.
LAUNCH - Click on Online
Assessment Shortcut. TDC
should launch.
(Linux‐provided Online
Assessment icon on the desktop).
This workstation is now ready for
online testing.
Slide 32
Install the Test Delivery Client - Standard Install PC
Install - Client (Standard)
Operating System Platform
Live Links
WINDOWS XP, Vista, Windows 7
http://oas.ctb.com/downloadfiles/xxxx (to come)
MAC 10.4.8, 10.5.4, 10.6 Intel, 10.7
http://oas.ctb.com/downloadfiles/xxxx (to come)
LINUX Fedora 11, OpenSuse 11.1, Ubuntu 9.04
http://oas.ctb.com/downloadfiles/xxxx (to come)
1. Access and Download the Standard Install .exe
3. Follow Prompts
2. Launch and Click Run
Slide 33
Install the Test Delivery Client - Standard Configure
Configure - Proxy Properties (if applicable at site) (Standard)
Navigate to
Proxy.Properties
file location.
Open file,
add entries
and save
Slide 34
Install the Test Delivery Client - Standard Load
Load - Content (Standard)
Navigate to
objectbank
file location.
Download content
zip package,
unzip into
objectbank folder.
Delete zip package.
Slide 35
Install the Test Delivery Client - Standard Launch
Launch – Testing Client (Standard)
Click Test Delivery
Client software
shortcut icon.
If the application
launches and
displays login screen,
then the application
has been setup
correctly.
Slide 36
Install the TDC-Custom 4 Elements
Create .EXE
Shortcut
Launch
Custom
Installer
Process
Content
Source
Configure
Switches
Slide 37
Install the Test Delivery Client - Custom Install
There are several options of where to place the executable and the
content source folder when using the Custom Install process. There are
two examples listed below.
Regardless of option selected, the key elements are:
1) Place testing executable into final source location
2) Create a shortcut to that executable and configure switches
3) Create a source content folder accessible to users
Consider network impact when using the custom installer!
*Thin Client – Do not use not the custom installer.
Example 1 - Install at Workstation (.exe and content on workstation)
Example 2 - Install from Server to Workstation (.exe and content on server)
Slide 38
Install the Test Delivery Client - Custom
Custom Install
CREATE SHORTCUT - Download the Custom TDC executable and place into final
source location (on server or workstation). Create a shortcut to the TDC executable.
CONTENT SOURCE - Create a content source folder on the server (or workstation if
content source will reside on workstation). Confirm that students have access to the
content source folder location.
Download the content zip package into the content source folder. Unzip and then delete
the zip package. This content source folder will be configured in the shortcut switch.
CONFIGURE SWITCHES - Add configuration switches into the TDC shortcut. These
switches can be set to update the proxy.properties file (if needed) and to point to the
content source folder. The content in the source folder will automatically copy to the
content target folder (objectbank).
COPY AND LAUNCH – Copy all files or just the testing client shortcut to workstations.
Click on Online Assessment Shortcut to launch TDC, configure proxy if applicable and
load content to local workstation. This workstation is now ready for online testing.
Slide 39
Install the Test Delivery Client - Custom Shortcut
Create .EXE Shortcut - Client (Custom)
Operating System Platform
Live Links
WINDOWS XP, Vista, Windows 7
http://oas.ctb.com/downloadfiles/xxxx (to come)
MAC 10.4.8, 10.5.4, 10.6 Intel, 10.7
http://oas.ctb.com/downloadfiles/xxxx (to come)
LINUX Fedora 11, OpenSuse 11.1, Ubuntu 9.04
http://oas.ctb.com/downloadfiles/xxxx (to come)
1. Access and Download the Custom Install TDC.exe
2. Save TDC
executable to final
source location.
3. Next, click once on
TDC executable to
highlight, then right click
to create a shortcut.
Slide 40
Install the Test Delivery Client – Custom Content Source
Content Source - Client (Custom)
4. Create a content folder on the server. (example: “An_IN_Site_Content”).
5. Download content zip package from CTB.
6. Unzip content package.
7. Delete zip package.
Slide 41
Install the Test Delivery Client - Custom Configure Targets
Configure Targets - Client (Custom)
8. Next, right click on the shortcut
and choose properties. You can
set the configuration points for the
application for proxy and content.
Slide 42
Install the Test Delivery Client - Custom Configure Targets
Configure Targets - Client (Custom)
Content Only
" \\Testing\Server1\TDCLocation”
/content=\\ Testing\Server1\TDCLocation\[content_source_folder_name]
Proxy and Content
" \\Testing\Server1\TDCLocation”
/proxy=[domain]\[user]:[password]@hostname: port
/content=\\ Testing\Server1\TDCLocation\[content_source_folder_name]
9. Add configuration
switches in Target of
shortcut properties.
Key Points:
10. Click Apply
and then OK
UNC Path or
Mapped
Drive are ok
to use in the
configuration
switch.
Careful on
spaces and
quotes.
Quotes may
or may not
be needed.
If Proxy is
required,
add that
configuration
switch
before
adding
content
switch.
Slide 43
Install the Test Delivery Client - Custom Launch Workstation
Copy and Launch - Client (Custom) Workstation
Workstation Option –
Executable, EXE Shortcut and Source Content will reside on Workstation
Next Steps:
• Confirm that shortcut was created on a workstation.
• Copy TDC Executable to all other testing workstations into the same location
as original workstation.
• Copy TDC EXE Shortcut to all other testing workstations.
• Copy Source Content Folder to all other testing workstations.
• Launch TDC Client one time on each workstation to:
• Unpack and Install Client;
• Configure Proxy Settings (if applicable);
• Install Content (content will be pulled from content source folder and
installed into the content target folder - objectbank).
• Launch Testing Client.
**Note – EXE will unpack on every subsequent launch of client shortcut.
The content will only update from the content source folder to the
content target folder (objectbank) if the source content is newer and/or
different than existing target folder content.
Slide 44
Install the Test Delivery Client - Custom Launch Server
Copy and Launch - Client (Custom) Server
Server Option –
Executable and Source Content will reside on Server, Shortcut EXE will
reside on Workstation
Next Steps:
• Copy TDC EXE Shortcut to all testing workstations
• Confirm that all testing workstations have permissions/access to the source
files (TDC Executable and the Source Content Folder)
• Launch TDC Client one time on each workstation to:
• Retrieve Client from Server, Unpack and Install on Workstation;
• Configure Proxy Settings (if applicable);
• Retrieve and Install Content (content will be pulled from content source
folder on server and installed into the content target folder on
workstation - objectbank).
• Launch Testing Client.
** Consider Network Impact of this model
**Note – EXE will be retrieved from server to workstation and
unpacked on every subsequent launch of client.
The content will only update from the content source folder to the
content target folder (objectbank) if the source content is newer
and/or different than existing target folder content.
Slide 45
Install the Test Delivery Client - Custom Launch Server
Install the TDC – Custom Launch Server
Local server
where content
source resides.
Local server
where TDC EXE
resides.
Slide 46
Install the Test Delivery Client - Custom Launch Server
Install the TDC – Custom Launch Server
Local server
where content
source resides
Local server
where TDC EXE
resides.
Slide 47
Tech Prep- W orkstation System Check
Technology
Preparation for
Online testing
iPad Setup
Network Prep
Workstation
Installation
Check
Workstation Prep
Install the Test
Delivery Client
Slide 48
System Check - Launch TDC and Login
Verify setup on a few workstations.
Launch Test Delivery Client software.
Login using a Statewide Readiness Test login ID.
If the application
launches and login
completes, then
the application and
content have been
installed correctly.
Slide 49
Tech Prep – iPad Setup
Technology
Preparation for
Online testing
iPad Setup
Network Prep
Workstation
Installation
Check
Workstation
Prep
Install the Test
Delivery Client
iPad® Setup - Minimum Requirements
Hardware
iPad2 or
newer; No
iPad
mini’s
Monitor/
Speakers
Operating
System
Minimum
screen
size – 10”
Class (No
iPad
mini)
Sound On and
Headset for “Text
To Speech”
Accommodated
Students
iPad –
iOS6 or
newer
Additional
Software
Guided Access
(should be
resident on the
iPad). Guided
Access use is
required to
allow iPad use
for the TDC
application only.
Other apps
cannot be
started while
Guided Access
is on and
locked for TDC.
Slide 51
iPad® Setup - Test Delivery Client Installation
Step 1 Download TDC App
from Apple Store
Launch App Store
• An Apple ID is
required to use the
App Store.
Locating TDC
• Search in Education
apps
• Name – OAS IN
• Initial client release
includes the
Statewide
Readiness Test
content
Download (free)
Step 2 Install TDC App with
Content
Step 3 –
Launch TDC, Guided
Access, Allow Client Access,
Verify Install
Download and Install
Client app
Launch the TDC.
Content
Launch Guided Access
and add the Passcode.
• Content is included
with the app download.
The December 2013
content is for the
readiness test. The
app will update when
content packages are
released.
• The app will auto set
landscape lock.
Verify the Install:
• Login using an iPad
Readiness ticket.
• Allow client access to
photo gallery.
• If the application
launches and login
completes, then the
application has been
setup correctly.
iPad® Setup - Guided Access
Guided Access Information (from Apple iPad® user guide)
http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf
Guided Access limits iPad [use] to a
single app, and lets you control which
app features are available.
Use Guided
Access:
(per Apple)
Disable the iPad hardware buttons.
Slide 53
iPad® Setup – Proxy Server Considerations
Proxy Server Considerations:
Sites with Proxy Server(s): The TDC makes HTTPS requests.
There is a difference between a HTTP proxy and a HTTPS proxy.
Apple only allows manual setting and configuration for a HTTP
connection in iPad, no HTTPS.
Since it is only possible to define a HTTP proxy server, these credentials
are not be used for HTTPS connection requests. Subsequently,
whenever the TDC app fires an HTTPS request, it will be blocked by the
Proxy Server.
Option to Resolve: If the app will be used on a network that has a Proxy
Server, add the following URLs in the list of exceptions so that the Proxy
Server will not request authentication for those URLs. The URLs are:
https://*.ctb.com/
https://*.readspeaker.com/
Slide 54
iPad® Setup - Use Affirmation Checklist
iPad Setup – Use Affirmation Checklist
We understand the requirements for iPad® use for the ISTEP+ Online multiple-choice test
administration. I will configure all iPads® that will be used for student testing such that:
# Verification Step
Checked
1
The ISTEP+ Online system will support the use of “10” class full size” iPads® (version 2 or newer) for
the spring 2014 testing. All iPads® planned for use with the ISTEP+ testing must fit these criteria.
2
All iPads® planned for use with the ISTEP+ Online multiple-choice test administration must have
iOS6.x or newer installed.
3
Students must have had prior experience using an iPad® in the classroom before taking the ISTEP+
online multiple-choice test on an iPad®.
4 iPad® sites will be required to participate in the Statewide Readiness Test.
Superintendents will be required to sign assurances (this form) that the needed group policy
5 requirements, including “Guided Access,” are implemented by local technology staff in order to
maintain test security.
Corporation Name and ID#: ___________________________________________________________
School Name and ID#: _______________________________________________________________
Signature: ____________________________________ Date: _______________________________
Printed name: _________________________________ Email: ______________________________
Role: ________________________________________ Telephone: __________________________
Comments: ________________________________________________________________________
Please fax this signed form to the CTB Indiana Help Desk fax #: 800.282.0266. This information will be collected from
participating corporations/schools and provided to the Indiana Department of Education.
Copyright © 2011 by CTB/McGraw-Hill LLC
Slide 55
For a Positive Testing Experience
Text To Speech –Volume
on and MP3 files allowed.
Allow *.CTB
Allow IPs (If IPs are used
at site)
Restore software (Deep
Freeze, etc.) configured to
retain test data after reboot
Restrict intensive
bandwidth use during
testing (VoIP, Payroll,
Drop box)
Screen savers/power
management set to a
longer timeout
All other applications
closed on testing machines
during the test
For a Positive
Testing
Experience…
Laptop protocol – Use
AC power, wired
access, wireless check
Verify few workstations
prior to testing
Anti-virus software full
scans scheduled after
testing hours
Agenda – Statewide Readiness Test
Panelist Introductions
Session Goals, Common Terminology, Online Testing Administrations
Milestone Review
Checkpoint 2 Tasks, Roles and Responsibilities
Technology Preparation for Online Testing (including iPad)
Statewide Readiness Test
Support – Wireshark, TDC Log File Review, Contacts, QA
Slide 57
Statewide Readiness Test
Testing
and
Support
About the
Test
Test
Activities
Slide 58
Statewide Readiness Test – About the Test
Goals
• Exercise online testing workstations concurrently to confirm; network capacity and readiness at schools,
readiness of CTB servers and confirm the link between schools and CTB.
Statewide Readiness Test Date/Time:
• January 28, 2014, 10:00 a.m.-11:00 a.m. Eastern (Alternate Date - February 4, 2014 at the same time )
Logins and Test Access:
• 1,020 simulated student profiles per school. Not required to use
all 1,020 test tickets.
• Credential are not case sensitive
• Student Login ID consists of School ID, the word “Student”, and
a sequential number from 0001 to 1020
• Example: 4145student0001
• Test Ticket documents can be accessed using your Single Signon account credentials. Download from the Secure File Sharing
• Password – common to all users – test
• Test Access Code is specific to the school- The access code for
each school will be the School ID and the word “test”
• Example 4145test
Slide 59
Secure File Location/ISOFT
Statewide Readiness Test – About the Test
Content
• Items represent previously released items from Grade levels 3 and 4.
• The Screen Reader is not supported during the Statewide Readiness Test.
• 33 items
Timeframe:
• Approximately 30 minutes concurrently to confirm readiness at sites
• Test in progress and test taker engaged for at least 30 mins.
Basic Troubleshooting:
• Content, restart, general notes
Statewide Readiness Test Participants:
• Parent volunteers, teachers or students (no need to use all 1020 simulated profiles)
• Recommend to not ask 3rd grade students to participate
• If 3rd grade students will be asked to participate, provide an opportunity to review the Experience
Online Testing website.
• Statewide Readiness Test answers will not be scored.
Support Documents:
• Located on www.CTB.com/istep and in the appendix section of this presentation.
Slide 60
Statewide Readiness Test – Activities
Statewide Readiness Test - Activities
CTB
Slide 61
Schools
Provide Statewide Readiness Test Tickets
with login ID, password and Test Access
Code (TAC)
Plan for Statewide Readiness Test
(approx. 1-2 hours)
Create Statewide Readiness Test sessions
Install TDC software and Statewide
Readiness Test content, setup network
(approx. 3-5 minutes/machine)
Provide TDC software and Statewide
Readiness Test content
Verify workstation and network setup
(approx. 1-2 hours/school)
Monitor Statewide Readiness Test testing
progress and status
Provide login IDs, password and TAC to
test takers
(Access/Print approx. 15 minutes/school)
Provide troubleshooting and support
during and following the test
Administer Statewide Readiness Test
(approx. 1-2 hours/school)
Follow-up with corps and schools after
Statewide Readiness Test
Note problems – Report issues to CTB
(approx. 1-2 hours/school)
Statewide Readiness Test – Before Test Day
Statewide Readiness Test – Before Test Day
Plan/schedule the Statewide Readiness Test.
Install TDC software and Statewide Readiness Testing
content/ Setup network.
Select test takers: parent volunteers, teachers or
students
Before
Test
Day
Access test tickets containing login IDs, password and
test access code (TAC) from ISOFT and print (PDF).
Involve Technology and Test Coordinators in the
planning phase.
Print trouble-shooting support document. Provide to test
coordinators and staff members involved with Statewide
Readiness Test.
Plan for protocol/phone tree in the event issues occur
during the Statewide Readiness Test.
Slide 62
Statewide Readiness Test – On Test Day
Statewide Readiness Test – On Test Day
Provide test takers with test ticket.
Administer Statewide Readiness Test.
On Test
Day
Technology and Test Coordinators monitor testing process
and record issues.
Implement protocol/ phone tree if a site experiences
issues on test day.
Provide local basic troubleshooting.
Monitor www.ctb.com/istep for updates.
Slide 63
Statewide Readiness Test – After Test Day
Statewide Readiness Test – After Test Day
Report Statewide Readiness Test issues to CTB.
After
the
Test
Work with CTB Support team to resolve issues.
RTS Application – Mark successful completion of
Checkpoint 2.
Slide 64
Statewide Readiness Test – Support Documents
Statewide Readiness Test
Directions/Instructions:
Access from ISOFT (Secure File
Sharing) via Single Sign-on (SSO)
account credentials
Slide 65
Statewide Readiness Test – Support Documents
Statewide Readiness Test
Statewide Readiness Test Tickets:
Access from ISOFT (Secure File
Sharing) via Single Sign-on (SSO)
account credentials
Slide 66
Statewide Readiness Test – Support Documents
Statewide Readiness Test
Statewide Readiness Test
Basic Troubleshooting Guide:
Access from ISOFT (Secure File
Sharing) via Single Sign-on (SSO)
account credentials
Slide 67
Agenda - Support
Panelist Introductions
Session Goals, Common Terminology, Online Testing Administrations
Milestone Review
Checkpoint 2 Tasks, Roles and Responsibilities
Technology Preparation for Online Testing (including iPad)
Statewide Readiness Test
Support – Wireshark, TDC Log File Review, Contacts, QA
Slide 68
Technical Support Plan
Technical
Support
Phone Support
Site Visits
Support Documentation
TDC Log File Review
Webinar Troubleshooting
Wireshark Capture
Slide 69
TDC Log File Review
[install location]\CTB\Online Assessment\servletcontainer\jetty-5.1.11RC0\logs
Navigate to
TDC log file
location.
Open the file
named “tdc.log”
Slide 70
TDC Log File Review
TDC Log File Review
This log indicates that
the TDC client was
launched, logged in and
then closed by the user.
Normal log entries.
Client Startup
Client Exit
TDC Logs
TDC Log File Review
This log indicates that the
TDC client was launched
and immediately
experienced an issue.
Error log entries.
Client Startup
Client Error
Begin to diagnose: “Target Server (CTB)
failed to respond.” Are CTB servers up? Is
the client traffic being stopped going out or
coming back in to network? Should we get
a wireshark capture to see the traffic?
Wireshark
We may ask a school
to install Wireshark to
help identify and
resolve issues.
Wireshark capture files
are large. CTB will
provide a dropbox
location to load files.
http://www.wireshark.org/download.html
Be sure to use .pcap file
type when saving the
capture.
Wireshark
Wireshark
Step 1 - Download and Install Wireshark
http://www.wireshark.org/download.html
Step 2 - Choose an interface to capture.
Step 3 – Begin monitoring capture. Click column names to sort.
Wireshark
Wireshark
Step 4 - Launch the TDC. Take tests using the
Test Client. Close the TDC.
Step 6 - Leave the default file type as
wireshark (.pcap). Enter a file name
and Save.
CTB will provide dropbox location and
credentials to upload file.
Step 5 - Exit wireshark.
Save Capture file before exiting (click Save).
Support and Resources
Support and Resources
Administration Policies and
Procedures Assistance (IDOE)
CTB Indiana Support Team (CTB)
Indiana Department of Education
CTB/Indiana Help Desk
istep@doe.in.gov
CTB_Indiana_Helpdesk@ctb.com
http://www.doe.in.gov/assessment
http://www.ctb.com/istep
Phone:
Phone: 800-282-1132 Option 2
317-232-9050
Toll Free: 888-544-7837
Hours of Operation:
Fax:
7:30 a.m. - 5:00 p.m. EST
317-233-2196
Slide 76
Next Steps and Takeaways
Complete Feedback Form
TDC Software available December 16 (Workstation and iPad app)
Link to Statewide Readiness Test content – Workstation - available December 16
to download and install. iPad users – content is bundled with iPad app.
Consider installers and installation steps; Which method is best for your school?
Statewide Readiness Test Tickets and support documentation – available January 3
CTB staff resources are available to support installation and troubleshooting
Complete RTS “Readiness Progress” entry for Checkpoint 2 by February 1
Slide 77
Wrap Up
Wrap up
Questions?
Slide 78
Technical Support Plan
Appendix
Custom Install Help
Feature
Workstation/Device
Roadmap
Slide 79
Test Delivery Client Installation – Access Help
Custom Installer – How to Access “Help”
How to Access Help
Create a shortcut from the Testing
Executable. Add /help as the switch.
Help Options
Double clicking the shortcut will display the below
help options.
Slide 80
Appendix
2015 Roadmap
Workstation - Device – Operating/ System
Current Roadmap Plan for 2015
(not supported in 2014)
• Android Tablets
• Chromebooks
• Windows 8.1
• Mac 10.9 Mavericks
• Windows Surface Tablets (Pro)
This list is subject to change for 2015 based on client need, technology changes, etc.
Slide 81