RTWS
Job Book
31 August 2015
Team Leader/East Kilbride
Salary
£6.97 per hour
Hours
16 hours
Duties
What we look for in our Team Leaders goes beyond just great management skills. One minute
you will be rolling your sleeves up and mucking in, the next you will be managing and coaching
your team, it is real think on your feet stuff!
You will support the management team in the day to day business activities and driving sales.
You will be supporting in the development and delivery of excellent customer service and store
standards within the team. You will be involved in maximising profit by working hard to reduce
shrinkage, damages, till errors and costs.
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
To come on board as a Team Leader we would hope that you would have the following:
Ideally supervisory or team leader experience within a fast paced high street retailer
Understanding of retail Key Performance Indicators; including sales, profit and service
Confidence, energy, resilience and ambition
Ability to help others to develop and improve their skills
Success in this role will enable you to take your next step with us, as we have a strong desire to
promote from within and reward the highest achievers.
Closing Date
Friday the 4th of September
Application Method
Please send CV’s to lstoddart@rtws.org
Sales Assistant /East Kilbride
Salary
National Minimum Wage
Hours
16-25 hours per week(Must be available Mon-Sun)
Duties
•
•
•
•
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Must be
• Friendly
• Trustworthy
• Flexible with hours
• Have Good Customer Service Skills
• Have previous retail experience
Closing Date
4th of September 15
Application Method
Please send CV’s to lo’brien@rtws.org
Serving Customers
Checking deliveries: actual stock delivered.
Organise and replenish stock
Cash Handling and operating til
Store Manager/East Kilbride
Salary
Depends on Experience
Hours
Full Time
Duties
You will be responsible for managing, training and motivating your team to develop and expand
the business and generate even further success. A strong level of commercial awareness is
essential and you must have a flair for visual merchandising and understand the importance of
delivering excellent customer service.
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Must have previous experience in a supervisory retail role.
You must possess energy, enthusiasm and commitment
Closing Date
Friday the 11th of September 15
Application Method
Please send CV’s to lo’brien@rtws.org
Van Removals Assistant / Hamilton
Chef De Partie/East Kilbride
Salary
Depends on experience
Hours
Full time – Wednesday – Sunday
Duties
•
•
•
•
•
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Experience required.
Closing Date
4th of September 15
Application Method
CV’s to Lynsey at lo’brien@rtws.org
Preparing, cooking and presenting within your speciality dishes
Managing and training Commis chef
Assisting head chef with planning new dishes
Insuring high standards if food hygiene are adhered to
Monitoring portion and waste control
Van Driver & Fitter / Larkhall
Salary
Above National Minimum Wage
Hours
40 hours per week
Duties
Delivering mirrored doors
Training will be given on fitting doors
Previous driving experience essential
Previous experience in a joinery / handy man role would be an advantage
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Candidates must be physically fit and capable of lifting heavy materials.
Confident to talk to customers
Due to van insurance purposes candidates should be 25 years old or over
Closing Date
4TH September 2015
Application Method
CV’s to Lil – lo’neil@rtws.org
Café Assistant / Lanark
Salary
National Minimum Wage
Hours
1 Part-time - 16 hours (Monday – Friday, 11am – 2pm)
1 Full-time – 30 hours (Monday – Friday, 7am – 2pm)
Duties
The ideal candidate will:
• be familiar with the day to day operation of a busy coffee house
• have excellent customer service skills
• experience with operating a cash till
• experience using a barista style coffee machine
• food preparation, counter service and serving tables.
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Must have strong work ethic
REHIS would be an advantage but not essential
Closing Date
Friday 4TH September 15
Application Method
Please email CV to Lil at lo’neil@rtws.org
Office Junior
Blantyre
Salary
National Minimum Wage
Hours
Mon – Fri 9 till 5pm
Duties
Computer inputting
Shredding
Scanning
Filing
Other relevant Info (inc
terms and conditions, Key
Skills, Benefits)
IT literate
Strong typing skills
Excellent communication skills
Closing Date
Friday 4TH September 15
Please send CV’s to Laura at lstoddart@rtws.org
Café Assistant / Strathaven
Salary
National Minimum Wage
Hours
17 hours (over 2 days)
Duties
The ideal candidate will:
• be familiar with the day to day operation of a busy coffee house
• have excellent customer service skills
• experience with operating a cash till
• experience using a barista style coffee machine
• food preparation, cooking and serving tables.
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Closing Date
11TH September 15
Application Method
Please email CV to Lil at lo’neil@rtws.org
Cook/ Lanark
Salary
National Living Wage
Hours
3 days on a rolling shift pattern, 5 hours per day
Duties
General Cook required for a elderly care home
Must be able to fully preparing meals as required
Ideal candidates will hold a SVQ in professional cookery or be working towards this
Must hold Food Hygiene Certificate
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Candidates must hold PVG clearance or be prepared to gain this clearance.
Closing Date
28 Aug 2015
Application Method
CV’s to Fiona Fdavidson@rtws.org
Front of House / Glasgow
Salary
Dependant on Experience
Hours
Full time Monday – Saturday
Duties
Provide a first class service to customers at all times.
Working as part of a team within a very busy salon
A genuine interest in hair, beauty and fashion
Must have excellent communication skills both verbal and written
Candidates must be enthusiastic, passionate and well organised
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
The Front of House team receives in-depth training in all aspects of the job, and regular inhouse training too. Fantastic career opportunities.
Applicants must hold a good level of education
Closing Date
28 Aug 2015
Application Method
CV’s to Fiona Fdavidson@rtws.org
Café Assistant / Bothwell
Salary
National Minimum Wage
Hours
30 hours per week, Mon – Sat, 8 am – 4.30 pm
Duties
All round kitchen and café duties.
No experience required for a busy café where all training will be provided.
Must be enthusiastic and punctual and keen to learn and develop new skills
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Must have good communication skills
A genuine interest in cooking and baking is required
Closing Date
28 Aug 2015
Application Method
CV’s to Fiona Fdavidson@rtws.org
Administrator / Lanark
Salary
National Living Wage
Hours
16 hours over 4 days
Duties
Full Reception Duties
Answering phones and directing calls
Administration Duties
High level of customer service
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Candidates must be IT literate with strong communication skills
Previous administration experience required within a busy environment.
An understanding of Care homes would be an advantage but not essential
Closing Date
28 August 2015
Application Method
CV’s to Fdavidson@rtws.org
Groundworker / Hamilton/Blantyre/Rutherglen /Cambuslang
Salary
Depends on experience
Hours
30+ hours per week
Duties
•
•
•
•
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Drivers licence preferred. Must have experience of working on sights CSCS Card (preferred).
Must have experience in fencing and grounds maintenance.
Immediate starts.
Closing Date
28 August 15
Application Method
CV’s to lo’brien@rtws.org
Fencing
Turfing
General labouring
Ground Work
Pipe Installer (Trainee) / Larkhall
Salary
Dependant on Experience
Hours
Full Time
Duties
Installing and repairing to pipe work associated with petrol stations.
Previous experience would be desirable but not essential as all training will be provided.
Travel throughout the UK will be required therefore Candidates should expect over night stays.
Ideal candidates will be able to work with tools and be a fast learner. Logical thinker and be
practical.
Candidates must be willing to gain a CSCS card and other relevant training qualifications
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Candidates should be happy to work outside in all weathers.
Fit and healthy
Driving licence would be prefered
Previous experience in an engineering discipline would be beneficial for this position
Closing Date
28 August 15
Application Method
CV’s to Fiona Fdavidson@rtws.org
Optical Advisor/East Kilbride
Salary
Depends on Experience
Hours
16-30 hours per week
Duties
The role encompasses all aspects of a modern optometric practice from being able to offer our
customers excellent customer care and displaying sound knowledge of frame stock and lens
choices to administration, stock control and cash handling. The ideal candidate will display solid
communication skills including written, verbal and computer. They will be quick to learn and be
happy to undertake further professional training if required. They will also be required to work
well using their own initiative at times.
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Experience would be extremely beneficial but training can be given. The initial Optical
Advisor post can be full time or part time to suit the successful applicant.
Closing Date
4TH September 15
Application Method
CV’s to Lynsey O’Brien Lo’brien@rtws.org
Electrician- Fire Alarm Installer / Hamilton
Salary
£ Competitive + Van
Hours
Full time
Duties
Previous experience is essential
Clean driving licence required to use company vehicle
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Working as part of a small team
Good communication skills
Candidates must be enthusiastic, well organised and have good people skills
Closing Date
28 August 15
Application Method
CV’s to Fiona Fdavidson@rtws.org
Cleaner –Clydesdale
Salary
£7.00 per hour plus petrol allowance
Hours
Up to 16 – 20 hours per week. Mon-Fri.
Duties
•
•
•
General cleaning duties within personal homes
Shopping
Helping with events
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
•
•
•
Would need to have own transport.
Previous cleaning experience would be a distinct advantage.
Hours can be flexible
Closing Date
4TH September 15
Application Method
Please pass CVs to Lynsey at lo’brien@rtws.org
Accounts Assistant / East Kilbride
Salary
Depends on Experience
Hours
37.5 hours per week
Duties
Process invoices into SAGE both for Customers and Suppliers
*Chase any unpaid debts
* Prepare VAT returns using Excel and SAGE for Sole Traders, partnerships and limited
companies
* Prepare accounts to Trial Balance stage for Sole traders, partnerships and limited companies after initial training period
* Be able to work to strict deadlines and control workflow to enable effective use of time and
resources
* Complete standard letter templates on Microsoft word for clients
* Develop strong working relationships with clients
* General office duties
The successful candidate will be polite and professional and willing to work as part of a small
team.
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
The ideal candidate should have experience with Excel and would be confident working under
minimal supervision. Should also be willing to learn including SAGE.
Closing Date
4TH September 15
Application Method
Send CV’s to Lynsey at lo’brien@rtws.org
Trainee In Home Carer / Lanark
Salary
National minimum Wage
Hours
Full and Part Time
Duties
All aspects of in home care
•Washing and Dressing client users
• Help with feeding and personal care
• Support with daily activities
• General nursing care
• Cleaning and general housework
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
No previous experience required however a general caring attitude and warm personality is
required.
A driver would be preferred but not necessary.
Successful candidates will require a PVG checked.
Closing Date
Ongoing
Application Method
Cv’s to Fiona Fdavidson@rtws.org
General Labourer / Strathaven
Salary
Depending On Experience
Hours
40 hours
Duties
General labouring
Groundwork operations and drainage
Paving
Must be physically fit and have a strong work ethic
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Must have CSCS card
Previous experience would be a distinct advantage
Driving Licence would be an advantage
Closing Date
4TH September 15
Application Method
Please send CV’s to Lil lo’neil@rtws.org
Apprentice Mechanic / Stonehouse
Salary
Apprentice Rate
Hours
Full time Monday – Saturday
Duties
Would suit a school leaver
Full apprenticeship with day release to college to gain qualifications
Duties include:
• Ensuring that the workshop is left clean, tidy and ready for work after each job
• Finding faults
• Telling customers if repairs are needed and how important they are
• Working out the estimated time and cost for jobs
• Carrying out repairs and replacing damaged parts
• Road testing the vehicle to check the repair work as required
• Fitting and servicing accessories
• Carrying out standard servicing and checks.
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Candidates must be physically fit and happy to work in an outdoor environment. Hard working
with good communication skills and reliable.
Good at problem-solving and finding faults. Ideal candidates will have a genuine interest in the
motor industry. Previous experience is not required
Closing Date
28 August 15
Application Method
CV’s to Fiona Fdavidson@rtws.org
Sales/Business Development co-ordinator
Hamilton
Salary
£16-18k depending on experience
Hours
Monday-Thursday 8.30-5.30, Friday is 8.30-4.30
Duties
Computer literate
Pricing/sales, no experience necessary just a willingness to learn
Technical experience for reading drawings or would be keen to learn
Confidence to go to meetings unsupervised/make phone calls
Other relevant Info (inc
terms and conditions, Key
Skills, Benefits)
Business Development experience would be good but again not necessary just a
keenness to learn.
An organised person who can keep files and records updated.
Clean Drivers licence
Closing Date
4TH September 15
Application Method
Please send CV’s to Laura at lstoddart@rtws.org
Joiners Assistant/ Carluke
Salary
Up to £12 per hour dependant on experience
Hours
Full time, may require some evenings and weekends
Duties
Assist with storage, lifting, fetching supplies, unload and check deliveries.
Assisting to identify hazards, defects and the need for adjustment or repair; to ensure
compliance with agreed codes, law, working practises and health and safety
Contribute towards the smooth running of the team
Clean driving licence is preferred
CSCS would be desirable
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Working as part of a small team
Knowledge of the tools, equipment and materials common to the trade
Must have good communication skills
Must be physically fit and have a good eye for detail
Uniform provided
Candidates must be enthusiastic, well organised and have good people skills
Closing Date
28 August 15
Application Method
CV’s to Fiona Fdavidson@rtws.org
Joiner/ Carluke
Salary
£14 per hour
Hours
Full time
Duties
Time served joiner
Must be confident and have the ability to multi skill.
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Working as part of a small team
Knowledge of the tools, equipment and materials common to the trade
Must have good communication skills
Must be physically fit and have a good eye for detail
Uniform provided
Candidates must be enthusiastic, well organised and have good people skills
Closing Date
28 August 15
Application Method
CV’s to Fiona Fdavidson@rtws.org
Ground Worker / Carluke
Salary
Dependant on experience
Hours
Full time, may require some evenings and weekends
Duties
Experienced required in Foundation work, Concrete Slabbing, kerbs and drainage work.
Clean driving licence is preferred
CSCS/SMSTS/ First Aid/ Asbestos Awareness would be desirable
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Working as part of a small team
Must have good communication skills
Must be physically fit and active as heavy lifting is involved
Uniform provided
Candidates must be enthusiastic, well organised and have good people skills
Closing Date
28 August 15
Application Method
CV’s to Fiona Fdavidson@rtws.org
Web Developer & Telesales
East Kilbride
Salary
Dependant on experience
Hours
the ideal candidate would be a graduate of web development. Telesales experience is desirable
but not necessary as training can be given.
The ideal candidate should –
•High level of computer literacy and a broad level of understanding new technologies
•Close attention to detail
•Knowledge of Google Analytics
•Be open to change and able to adapt to difficult situations
•Knowledge of SEO
•Knowledge of e-commerce websites
•Have a good understanding of web language
Duties
•Improving the website and liaising with the internal team to make sure content is up to date
•Enhancing our search engine rankings
•Marketing the company online
•Check web pages for accuracy both in content and grammar
•Evaluate approaches and strategies to improve website sales conversions and customer engagement
Other relevant Info (inc
terms and conditions, Key
Skills, Benefits)
•Ensure all customer communications managed via the website are responded to
•Manage the Promotional content to ensure all customer facing promotions are up to date and
visible
•General office administration – answering phones, quotations, dealing with queries, etc
•Keep up to date with weekly telesales calls to our customers & assisting sales reps
•Researching and contacting potential new customers
Closing Date
4TH September 15
Please send CV’s to Laura at lstoddart@rtws.org
Junior Web Designer
East Kilbride
Salary
£16k to £21k
Hours
9.00am till 5pm
Duties
We are looking to add a Junior Web Designer to our already extensive team, and are on the
hunt for some Junior Web Designers. You will require to be proficient in HTML/CSS and have
some experience in Prototype and general JavaScript in addition to MySQL; this is all beneficial
but not compulsory.
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Traveltek is the UK leader in online travel solutions, from consumer facing websites to call
centre applications. We have customers big and small, from single high street agencies to the
largest travel companies in the world. We handle millions of page views per month, design large
fully bookable websites, to small individual landing pages therefore we are able to offer a great
environment for the technically inclined to challenge their abilities.
The successful candidate will have a flair for online design, attention to detail, be customer
focused and most of all have the desire to learn.
This position is subject to pre-¬employment checks including Disclosure Scotland screening.
Closing Date
4TH September 15
Application Method
CV’s to Laura at lstoddart@rtws.org
Office Administrator
East Kilbride
Salary
£16000
Hours
Monday – Friday : 8am till 5pm
Duties
To provide high quality of customer service and provide administration support to terms
contract administrator and ultimately the Regional Manager
Answer telephone enquiries in a professional and courteous manner.
Typing reports working form templates and Autocad drawings.
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Computer Literate – proficient in Microsoft Office software package
Good organisational skills
Ability to work well under pressure
Closing Date
4TH September 15
Application Method
CV’s to Laura Stoddart at lstoddart@rtws.org
Care Assistant / Glasgow Southside
Salary
Dependant on Experience
Hours
Part and Full Time hours available
Day and night shifts available
Duties
Providing all aspects of care to elderly clients including personal care, feeding etc.
Providing various services to clients in a residential care home.
No previous experience is required and full training will be provided.
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Ideal candidates will have previous experience and be working towards or completed an SVQ
Level 2.
Candidates must be able to pass a PVG
Closing Date
Ongoing
Application Method
CV’s to Fiona Fdavidson@rtws.org
Trainee Engineer / Larkhall
Salary
National Minimum Wage
Hours
39 hours per week
Duties
This is not heavy industry engineering, the successful candidates will be working
on precision engineering using advanced IT Technology.
Other relevant Info (inc
terms and conditions, Key
Skills, Benefits)
May be suitable for a school leaver.
Closing Date
Ongoing
Application Method
CV’s to Lil lo’neil@rtws.org
The employer is one of the largest independently owned complete cutting tool
manufacturers in Europe.
Candidates must have at least 5 Standard Grades at level 2 or above, including
Maths
Must have an interest in engineering and IT.
Admin Assistant / Uddingston
Salary
National Minimum Wage
Hours
40 hrs per week (8am – 5pm)
Duties
Filing
Photocopying
Scanning
Opening and sending mail
Ordering of stationery
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
•Ability to work on own initiative as well as part of a team
•Willingness to show initiative and enthusiasm
•Must be able to get to Tannochside Park, Uddingston for start time
Closing Date
4TH September 15
Application Method
CV’s to Lil – lo’neil@rtws.org
Home Care Assistant / Cambuslang, Rutherglen, Blantyre
Salary
SVQ Level 2 Holders £7.45 per hour
Non SVQ holders £6.95 per hour
Mileage allowance paid
Hours
Part and Full Time hours available
Duties
Assisting service users with all aspects of personal and social care whilst retaining dignity and
promoting individuality.
Providing various services to clients in there own home.
You should hold SVQ Level 2 or be working towards this.
Driving licence and transport essential
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
Work in your local area
28 days holiday pay (pro-rata)
Paid induction training
Regular refresher training
Free first uniform
Employee bonus scheme
Closing Date
Ongoing
Application Method
CV’s to Fiona Fdavidson@rtws.org
Customer Service Advisor
Glasgow City Centre
Salary
£7.15
Hours
Shift Work. Earliest start 8.00am, latest finish 10pm
Duties
• To professionally handle queries via a range of channels, including inbound & outbound calls,
emails, web chat & SMS
• Provide customers with information and guidance in line with service remit
• Make outbound calls as required, and/or in line with service escalation processes
• Follow all service and business processes as instructed
• Log all required details in the relevant databases and accurately populate any other systems
as instructed
• Research information where required using available resources
• Resolve customer complaints where possible, or escalate to Supervisor as required
• Any other tasks as required
• Achieve productivity targets
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
We are a 24-7 business and hours will be worked flexibly to suit business needs whether part time of full
time
Delivering contact centre solutions for over 15 years
We deliver services in a range of sectors – retail, helpdesk and virtual reception/message-taking
Our main channels are voice and email
We are 24-7 – we never close
We have circa 40 staff member (increasing to 60 in peak)
Our clients include Urban Outfitters, Royal College of Midwives, Gilbarco Veeder-root and NHS Scotland
Closing Date
Ongoing
Please send CVs to Laura at lstoddart@rtws.org
Application Method
Customer Service Advisor
Glasgow City Centre
Salary
£7.00 to £7.50 (Fixed Term)
Hours
Monday to Friday 8am - 8pm and Saturday/Sunday 9am - 4pm. Hours of work will be 37.5 hours per
week rotational shift patterns and full flexibility
Duties
As an important member of the team your role as a Customer Service Advisor will be to deliver the
following:
• First class level of Customer Service
• Good communication and listening skills
• Handle sensitive information with paramount professionalism
• Ability to work to targets
• Problem solving and objection handling
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
In order to be successful in this role, candidates should be professional, confident and assertive in addition to
demonstrating a positive approach in dealing with any challenges they encounter. Ideally you will have
previous customer service experience gained within a contact centre/retail/hospitality sectors.
It is important to note due to the nature of this role, RESPONSE will conduct various pre employment checks
on successful candidates. This will involve a basic credit check, two year end to end reference checks as well
as a Disclosure Scotland Criminal Record Check.
Closing Date
Ongoing
Please send CVs to Laura at lstoddart@rtws.org
Application Method
Telesales Executives /Hamilton
Salary
National Minimum Wage rate + competitive commission
Successful candidates can expect to earn in the region of £19,200 per annum
Hours
9am till 6pm Monday to Friday
Duties
• As a Clear Business Water Telesales Executive you will become the first point of contact
between Clear Business Water and potential new customers.
• During your initial telephone call you would be expected to obtain qualifying information
such as the customer’s current provider and current expenditure, and then to create interest
in the Clear Business Water product.
• You will explain our services and the potential savings available, as well as answer any
questions customers may have. However this is a sales role and the applicants should be
confident in their ability to make sales on a daily basis.
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
• Enthusiastic, hard working, individuals required
• No experience is required as full training will be provided.
• Individuals with a warm, empathetic and outgoing personality would be well suited to this
opportunity
• As this role has a very competitive commission structure target driven sales people tend to
thrive within this company.
Closing Date
On going
Application Method
CV’s to Laura at lstoddart@rtws.org
Class 2 Driver / Rutherglen
Salary
£7.50 per hour
Hours
40 hours per week, 7am – 3.45pm (Monday to Friday, some Saturday morning shifts will be
required)
Duties
Driving class 2 vehicles
Other relevant Info (inc terms
and conditions, Key Skills,
Benefits)
• Digital Tachograph card required
• Previous experience driving class 2 vehicles
Closing Date
Ongoing
Application Method
CV’s to Lil at lo’neil@rtws.org