FMS-SAP Rollout (Requisition to Payment) October 2011 0 Meeting Objectives • • • • Discuss the Requisition to Payment (RTP) Process Map of Star Songs, Inc. • As-Is Business Process • Gap Analysis • To-Be Business Process using FMS – SAP Identify additional activities or scenarios that may have to be addressed Obtain sign-off from the process owners Define next steps for the project 1 Today’s Situation • • The A/P Section serves AFPI, SRI, and SSI. Currently, three (3) personnel perform the functions of the accounts payable section. Head Integrated Accounts Payable Systems being used in the generation of invoice and recording of payments are: SYSTEM COMPANY Invoice Generation Payment Recording AFPI BDS* linked to SAP SAP SRI/SSI Biz Box Biz Box A/P Staff Junior Accountant A/P Staff Junior Accountant 2 FMS Process Overview Order to Cash Budgeting & Margin Analysis Requisition Requisitionto to Payment Payment Journal Entry Accounting & Reporting Financial Asset Management (Treasury) Fixed Asset Management 3 Process Overview – Requisition to Payment OBJECTIVE: To maintain an integrated, accurate vendor master database, enable vendor analysis capability and to simplify the process in processing payments and liquidating cash advances. Manage Requisition Manage Purchase of Goods and Services Process Receipt of Goods and Services Process Invoice and Payments Manage Purchasing Master Data Reporting and Monitoring 4 Requisition to Payment RTP Sub-Processes Objectives RTP 1.0 Manage Requisition • To minimize delays through quick and accurate preparation of purchase requisitions, at the same time ensuring that the requisitions are prepared at the right time to provide enough lead-time for procurement. RTP 2.0 Manage Purchase of Goods and Services • To shorten the purchasing cycle time. To enable users to analyze vendor particulars and monitor purchase commitments. RTP 3.0 Process Receipt of Goods and Services • • To improve inventory management through these functions: a. Efficiently and accurately receive material b. Maintain an organized warehouse c. Provide data integrity of materials ordered for future material planning d. Minimize inventory shrink and carrying cost 5 Requisition to Payment RTP Sub-Processes Objectives To simplify and streamline invoice and payment process. RTP 4.0 Process Invoice and Payment • RTP 5.0 Manage Purchasing Master Data • To efficiently manage the RTP process by managing the material master, vendor master and other purchasing master data in SAP. RTP 6.0 Report and Monitor • To provide timely, real-time, integrated and accurate online reports to the end users and management as well. 6 As-Is and To-Be Processes: 7 To-Be Highlights • Institutionalized standard electronic data request procedures to ensure accuracy, consistency and completeness of master data • Due diligence and prudence will be exercised before accomplishment of data request form is initiated • Accomplishment of data request forms will be governed by service level agreements • Data request form will be electronic (via Lotus Notes) • Vendor Master Display should be given an access to the requestors. • A New Vendor Account Group is to be created solely for Composers 8 As-Is: Vendor Master Maintenance 9 As-Is: SSI Vendor Master Maintenance A/P Staff Receive RFP from Requestor Supporting Docs. Vendor already in the system? Yes Payment Process No Call attention of requestor to provide copy of BIR 2303, Sample OR or TIN ID Received documents? No Follow-up on requestor Yes Proper documents? Yes Open vendor file maintenance Choose and fill-in required details Save No Return documents and request for new one 10 Vendor Maintenance in Bizbox Required Fields for Vendor Creation To note: abbreviation = vendor number (w/c is continuous) 11 Business Process Gap Analysis Issues/Risks Impact Proposed Solutions Sole Vendor List for Star Songs Similar vendors applied with Star Records are doubled on the data maintenance Extend applied vendor codes in Parent to Songs when in SAP There is no Request for Maintenance procedure There is no real control procedure for vendor creations A request procedure will be implemented upon production in SAP 12 TO-BE: MANAGE PURCHASING MASTER DATA a. Composer as vendor b. Non-composer as vendor 13 To-Be: Vendor Master Data Composer as Vendor SSI – Publishing Officer SSI-A/P Staff ROHQ-A/P Collect Supporting Documents from New Vendor Email request for creation of LN-Vendor Master Data Request to A/P Staff and forward Supporting Documents. Supporting Create Request for Vendor Creation via LN-Vendor Master Data Request Database Supporting Creation of Vendor in SAP Docs. Docs. Supporting Documents: BIR 2303, Sample OR or TIN ID Non- Composer as Vendor Requestor SSI-A/P Staff ROHQ-A/P Collect Supporting Documents from New Vendor Email request for creation of LN-Vendor Master Data Request to A/P Staff and forward Supporting Documents. Supporting Docs. Supporting Documents: BIR 2303, Sample OR or TIN ID Create Request for Vendor Creation via LN-Vendor Master Data Request Database Supporting Creation of Vendor in SAP Docs. 14 Vendor Maintenance in SAP 15 To-Be: Creation of Vendor in SAP SSI A/P Staff ROHQ-A/P Receives LN-Request for Vendor Creation Adjust request and send back Extend to SSI Review completeness of request Complete? Yes Vendor exists? No Send back with comments No Yes Applicable to extend? No Create new vendor in SAP Receive notification on request status Update LN Database ROHQ-A/P already has standards internally set to apply for creating vendors. 16 As-Is: Royalty Share Computation Process Flow 17 As-Is: Royalty Process Flow Supervisor Rev. Acctg & Royalty Admin Royalty Administrator Obtain monthly sales data from Bizbox save data from bizbox into excel format Fix raw data from bizbox into the template of Sales Report Review list of songs and composers . Place complete details in the report template What purpose? Payout A JV Entry Place at JV template for uploading in Bizbox Print out summarized report Create entry with gross amount for IT’s reference Forward to G/L for filing IT Upload data under specified entry Verify data uploaded Yes Report okay? No Prepare /Edit summarized report (per Invoice) with noted JV number 18 As-Is: Royalty Process Flow Royalty Administrator Supervisor Rev. Acctg & Royalty Admin A Consolidate all JV entries in Bizbox from January to June or July to December Attach supporting documents and route for approval Retrieve collection report in Bizbox with all paid invoices Less uncollected invoices and advanced royalties from consolidated data No Approves? B Yes Returns documents to Royalty Administrator Prepare/Edit manual RFP form and supporting documents CFO Yes No Approves? B A/P Forward documents to A/P Pay-outs are scheduled semi-annually. Only paid invoices are processed for pay-out. Process payment 19 Star Songs – Royalty Sales Report 20 Business Process Gap Analysis Issues/Risks Impact Proposed Solutions Extraction of data from Bizbox to Excel to do computations of Royalty The process is inefficient and time consuming. Systemized module in SAP Manual computation of Royalty Prone to human error Systematize computation of this process in SAP RFP forms are created manually Possible to get lost or be misplaced over routing Apply LN-RFP then route for manual approval 21 To-Be: Royalty Share Computation Process Flow 22 To-Be: Royalty- Composer Process Flow SSI – Financial Analyst Generate Sales Report in SAP based on Songs Database and transaction posted on period chosen RFP Creation – Royalty Share Assumption: Publishing Officer always ensures the Songs Database is updated. 23 To-Be: Royalty- Composer Process Flow SSI - Financial Analyst Supervisor Revenue Acctg. And Royalty Admin. SSI – G/L Staff Generate Sales Report based on Songs Database Print report and forward to supervisor RFP Creation – Royalty Share Acknowledge receipt of Email. CC: G/L Supervisor/FM Review report Yes Accurate? Update Songs Database No E-mail G/L Staff to update Song Database Supporting Docs. Receive automatic notification that Song Database has been updated Supporting Documents: New contract/Approved notice from SSI-Head of New Sharing Rates 24 As-Is: Advance Royalty Payment • • Based on contract agreement Usually first transactions by Composer with SSI 25 As-Is: Advance Royalty of Recording Company to SSI Client Billing A/P Creates billing Payment Process Flow Informs SSI to use one of their Songs. Publishing Officer Creates RFP for Advance Royalty Forwards RFP to Royalty Admin Manual RFP Receives Billing from SSI Royalty Administrator Pay SSI on the Royalty Advance Upon knowledge of receipt of payment by SRI, have RFP undergo approval process 26 As-Is: Advance Royalty of SSI to Composer Publishing Officer Create RFP based on contract Royalty Administrator Supervisor Rev. Acctg & Royalty Admin Attach supporting documents and route for approval Approves? No B Yes Returns documents to Royalty Administrator Forward RFP to Royalty Admin Manual RFP Forward documents to A/P A/P Process payment CFO Yes Approves? No 27 Sample: Advances Entries 28 As-Is: Payment Process Flow 29 As-Is: Payment Process Flow A/P Staff A/P Supervisor Review RP and supporting documents Gather and review documents from Requestor Supporting documents RFP No Edit details as requested. A Supporting Docs. Yes complete? Sign documents and return to A/P Staff No Coordinate with concerned parties Update monitoring template in Excel Yes A Encode/edit details of request for payment in Bizbox A Approves? Coordinate changes as requested. CFO Review RFPs and supporting documents Manual RFP Supporting documents Print RP and CV from Bizbox and attach supporting documents for Disbursement 1. 2. 3. 4. Contract/s RFPs Checks Check Voucher Approves? Endorse documents to the 2nd signatory Supporting documents Follow Up No Signed? No Yes Sign documents and return to A/P Staff Cashier Yes To Note: RFPs from G/L consist of Business Permit payments/ License RFPs from Royalty Admin. is for royalty payments Endorse CV and Check to Cashier for releasing. Release Payment 30 Business Process Gap Analysis Issues/Risks Impact Proposed Solutions Manually reviews and encodes information for RFP requests Long process time Apply LN-RFP procedure, retain manual approval after LN approvers. Monitors status of approval through excel The process is time consuming Apply automatic notification feature used by LN-Forms for approval monitoring. 31 TO-BE: RFP CREATION AND PAYMENT PROCESS FLOW a. b. c. d. e. Creation of RFP for Advance Royalty 1st Payment Creation of RFP for Composer Share Succeeding Payments Creation of RFP for Non-composer Related Transactions Creation of RFP for Replenishment of Petty Cash Payment Process Flow via ROHQ – A/P 32 To-Be: RFP for Advance Royalty 1st Payment Publishing Officer Head SSI A/P Staff A Create/Edit request via LNRFP Form. Print supporting documents for review Review RFP Review LN-RFP Supporting Docs. Supporting Docs. Indicate details of contract with contract’s control number as reference. No Yes Approve? Approve? No Yes Print approved LN-RFP and attach supporting document for routing Comment on the supporting document and return for editing A SSI- A/P Staff FM and CFO SSI- A/P Supervisor Review RFP Review RFP Supporting Docs. Supporting Docs. Forward to ROHQ for Payment Processing Yes Approve? No Comment and return request to requestor via A/P Staff Yes Approve? No Comment and return request to requestor via A/P Staff 33 To-Be: RFP for Composer Share Succeeding Payments Finance Analyst Supervisor Revenue Acctg. And Royalty Admin. A/P Staff A Create/Edit request via LNRFP Form. Review RFP Review LN-RFP Supporting Docs. Supporting Docs. Print supporting documents for review No Yes Approve? Approve? No Yes Print approved LN-RFP and attach new supporting documents for routing Comment on the supporting document and return for editing A SSI- A/P Staff FM and CFO SSI- A/P Supervisor Review RFP Review RFP Supporting Docs. Supporting Docs. Forward to ROHQ for Payment Processing Yes Approve? No Comment and return request to requestor via A/P Staff Yes Approve? No Comment and return request to requestor via A/P Staff 34 To-Be: RFP for Non-Composer Related Transactions Requestor Department Head A/P Staff A Create/Edit request via LNRFP Form. Review RFP Review LN-RFP Supporting Docs. Supporting Docs. Print supporting documents for review No Yes Approve? Approve? No Yes Print approved LN-RFP and attach new supporting documents for routing Comment on the supporting document and return for editing A SSI- A/P Staff FM and CFO SSI- A/P Supervisor Review RFP Review RFP Supporting Docs. Supporting Docs. Forward to ROHQ for Payment Processing Yes Approve? No Comment and return request to requestor via A/P Staff Yes Approve? No Comment and return request to requestor via A/P Staff 35 To-Be: RFP for Replenishment of Petty Cash Petty Cash Custodian A/P Staff Create/Edit request via LNRFP Form. Review printed LN-RFP Print LN-Form and route for approval A/P Supervisor Review RFP Supporting Docs. Supporting Docs. No No Approve? Comment on the supporting document and return for editing Yes SSI- A/P Staff CFO FM Review RFP Review RFP Supporting Docs. Supporting Docs. Forward to ROHQ for Payment Processing Yes Yes Approve? Approve? No Comment and return request to requestor via A/P Staff Yes Approve? No Comment and return request to requestor via A/P Staff 36 Sample: LN-RFP Form 37 To-Be: Payment Process Flow A/P-ROHQ Staff Gather fully approved RFPs from SSI-A/P ROHQ- A/P Team Lead Scan for IAS (Invoice Automation System) Review request for payment in webcycle RFP Email SSI-A/P of disapproval Send back with comment of disapproval No Approve? Yes ROHQ-Treasury ROHQ- A/P Head Review request for payment in webcycle Follow-Up No All Signed? Yes Forward to Cashier for releasing of check Prints Checks and routes to authorized signatories To Note: Authorized Signatories are as defined in Parent Yes Send back with comment of disapproval Approve? No To Note: For Check Cutting, instead of releasing from the Cashier, ROHQ-Treasury will just upload data in the bank’s system and the bank will release and print the checks. 38 As-Is: Generation of Summary Report for RFP Transactions and Disbursements 39 As-Is: Summary Reports of RFP Transactions and Disbursements Process Flow A/P Staff IT Goes to Journal Book window of BizBox. Encode required fields Run Re-query Run re-query to get all request for payment transactions of the specified month Refresh system Ask assistance from IT Yes Review details No With unrecognized variance? A/P Head No Print report No Incorporate changes as requested Correct? Yes Forward to G/L for filing 40 Journal Books window in Bizbox For Disbursement Summary, choose “Cash Disbursement Book” Required Fields 41 Sample: Monthly RFP Transaction Report 42 Sample: Monthly RFP Transaction Report 43 As-Is: Cancellation of Payment 44 As-Is: Cancellation of Payment A/P Staff A/P Head Receive notice to cancel payment Write on printed document “For Cancellation” with reason for cancellation Yes Approve? Note approval on cancellation No Follow-up approval No End For re-processing? G/L Cancellation Process Return document to A/P Staff Yes Payment Process 45 Business Process Gap Analysis Issues/Risks Process will change upon movement to ROHQ Impact To-Be process not yet defined Proposed Solutions Will wait upon the finalization of SLA between SSI and ROHQ departments 46 To-Be: Cancellation of Payment a. General Cancellation of Checks b. Cancellation due to Stale Checks 47 To-Be: Cancellation of Check Usual cases: Wrong Name/Tax Requestor Department Head Fill-up/Edit Check Voiding Replacement Form Review Check Voiding Replacement Form A/P Supervisor Review Check Voiding Replacement Form Check Voiding Replacement Form Approve? No SSI- A/P Staff Forward to ROHQ for Payment Processing Yes Yes Check Voiding Replacement Form Approve? No Comment on form. Return for editing Comment on form. Return for editing FM and CFO SSI- A/P Staff Approves? Yes Forward RFP to FM and CFO Check Voiding Replacement Form No Comment on form details for revision. 48 To-Be: Cancellation of Check For Stale Checks A/P Supervisor A/P Staff Fill-up/Edit Check Voiding Replacement Form Review Check Voiding Replacement Form Check Voiding Replacement Form Comment on form. Return for editing Forward RFP to FM and CFO Forward to ROHQ for Payment Processing No Approve? Yes FM and CFO Yes Approves? No Comment on form details for revision. Check Voiding Replacement Form 49 Sample: Check Voiding/Replacement Form 50 The End 51