MBE A-1 2a. Winning Strategies part 1 22/02/2011 Our Vision To become the leading producer and supplier of small inflatable boats, to the UK and European leisure and rescue markets. Leadership and Excellence UKFM-LE 10MB01 07/02/2011 to 25/02/2011 OV The aim of the practical plan for Wave Riders Contents 1. Current situation of Wave Riders a. b. 2. Financial Statements SWOT analysis Improved Performance Strategic Planning Strategy Process New Vision & Plan to revive Goals that are: Specific Hard but realistic Accepted by the person Used to evaluate performance Linked to feedback & rewards Set by individuals or groups Revival Plan a. b. c. d. 4. Goal setting theory Strategy a. b. c. 3. To review the current situation, especially the strategy process. To revive Wave Riders business in the next 5 years using a winning strategy and Hoshin Kanri (Policy Deployment). Brief of Hoshin Kanri Revival Plan using Hoshin Tenkai Next Five years Plan Pros & Cons of Policy Deployment Values Conclusion & Development DuBrion (1998) MBE A-1 2 Current situation of Wave Riders Sales PBT Current Situation from Financial Statements 1. 2. 3. 4. 5. 6. Declining profits Falling Sales High Stockholding Overproduction No effectively using Capital Increasing Costs or inefficiency ↓ Resetting Goals Restructuring Organisation 1000 8800 800 8600 600 8400 400 8200 200 8000 0 t-5 t-4 t-3 t-2 t-5 t-1 t-4 t-3 t-2 t-1 Inventory Turnover Ratio Stock 2000 8800 1500 8600 1000 8400 500 8200 8000 0 t-5 t-4 t-3 t-2 t-5 t-1 t-4 t-3 t-2 t-1 t-2 t-1 ROS ROCE 20.0% 8800 15.0% 8600 10.0% 8400 5.0% 8200 8000 0.0% t-5 t-4 MBE A-1 t-3 t-2 t-1 t-5 t-4 t-3 3 Current situation of Wave Riders Action Plan 2011 From SWOT Analysis (Strategy Three) -Research European Market in order to Develop the new Market Strength Weakness •UK market leader •Good cash flow •Good product exists •High operation cost •Lack of strategy &marketing •High inventory •Lack of staff •Less competitive advantage in price •Sales Volume balance (too large in UK) Opportunities Threats •Public spending up in 2 years •New distribution channel •New operation to produce products •Financial capability to invest •Product range •Competitors in the UK market •New safety regulation in EU •Getting more competitive •Unpredictable public sector spending -Sales Promotion (campaign) in European Market to enhance the business -Price change, according to inflation (increasing contribution) -HR Allocation Change (shift from Leisure Sales to European sales) -Continue to invest in new tech to advance in competitive market -HR moving between Finance & HR, as a kind of the reduction MBE A-1 4 Strategy Strategic Planning for WAVERIDER 2011, from Strategic leadership 1. Analyse internal & external environment HR & QM of Products Cost reduction SWOT Analysis a. Sales costs b. Operation costs c. Salaries & Wages 2. 3. 4. Analyse the competitors (price, Product, strategy, etc) Improvement of ITR Improvement of ROCE New Market Development Action Plan -New Market Development -HR shift -Price change -HR reallocation Mission Statement for next 5 years 1. To review the current situation 2. To rebuild the winning strategies using Hoshin Kanri (Policy Deployment) 3. To revive Wave Riders Business in next 5 years. Adapted From DuBrion (1998) MBE A-1 5 Strategy The Strategy Process for WAVERIDER 2011 Sales decreasing High cost Continuous review SWOT Internal Appraisal Market development Review the cost HR reduction Based on Strategy three Restructuring in 5years Market development Cost reduction Increase market share in Europe Action Plan (seen in as page-3) Allocation Financial resource Changing Orgs Shift managers Actual results & outcomes MBE A-1 6 Adapted From Deming (1993), DuBrion (1998) Revival Plan 5 Y vision Briefing Hoshin-Kanri President ’s annual Diagnosis 1 Y Plan Plan Audit Execute Hoshin = direction, a course, a policy, a plan, an aim Kanri = management, administration, or control Monthly Diagnosis Hoshin Kanri – A method of implementing strategy to get the right thing done. Deploy to departm ents Determine the organisation’s current situation Identify Core Matrix to improve the vision elements Implementing the plan Establish Vision/Mission/Goals to develop the future Identify Base line & Benchmark Performance Review the plan, & Gap analysis to develop the countermeasures Select Vision elements for 3-5 Y breakthrough Deploy the Plan (catch ball) Annual review & Develop 12 month plan Adapted From Akao (1991), Kondo (1997, 1998) MBE A-1 7 Revival Plan WAVERIDER Policy Deployment 2011-2015 (Hoshin-Tenkai) Target to Improve Annual Objectives 5 year Breakthrough Objectives a. b. c. d. HRs Yanik Joshi Michinori Fujita Beverly Owusu Elizabeth Kabagambe Anna Zhu, Muhammad Sardar Improvement Priorities New Product Portfolio Lead time cost reduction Material expense reduced Quality improve, by R&D Research European Market Sales Promotion in European Price change, according to inflation HR Allocation Change Continue to invent HR moving between Finance & HR 1. 2. 3. 4. Cost reduction of £25K Promotion £250K Price increase to 2.5% Inventing cost of £150K 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. A bundle of contracts called team charters A visual tool for planning Can appear complex at first Becomes simple quickly The key is the Linkage of high and low level action with people and results Mostly an aid to communication Cost reduction of £125K Promotion £250K Price increase to 13.145% Inventing cost of £650K Adapted From Akao (1991), Kondo (1997, 1998), Tennant, et al (2001a &b) MBE A-1 8 Revival Plan WAVERIDER Policy Deployment 2011 (Hoshin-Tenkai) 5 year Breakthrough Objectives a. b. c. d. Cost reduction of £125,000 Promotion £1,250K Price increase to 13.145% Inventing cost of £650K HRs Yanik Joshi Michinori Fujita Beverly Owusu Elizabeth Kabagambe Anna Zhu, Muhammad Sardar Target to Improve Annual Objectives 1. 2. 3. 4. Improvement Priorities New Product Portfolio Lead time cost reduction Material expense reduced Quality improve, by R&D Research European Market Sales Promotion in European Price change, according to inflation HR Allocation Change Continue to invent HR moving between Finance & HR 1. 2. 3. 4. Cost reduction of £25,000 Promotion £250K Price increase to 2.5% Inventing cost of £150K 1. 2. 3. 4. 5. 6. Start Adapted From Akao (1991), Kondo (1997, 1998), Tennant, et al (2001a &b) MBE A-1 9 Revival Plan Pros & Cons of HoshinKanri Strengths Limitations Focuses organization on the vital few Communication of a shared vision Creates alignment through participation Encourages cross functional cooperation Planning is systematic A rigid implementation is necessary Requires a long term commitment Relatively Static – the breakthrough objective must be stable during a 5 year period EFQM BSC Evolved because of a need to balance financial measures with non-financial ones None-financial ones are: e.g. Customer, Learning & Growth, Internal Business Process, etc Self-Assessment Continuous Improvement (Learning) Leadership criteria, incl. motivation Adapted From Tennant, et al (2001a &b) MBE A-1 10 Conclusion Cost reduction of £125,000 Promotion £1,250K Price increase to 13.145% Inventing cost of £650K Start Results People Financial People Results Customer Leadership HRs Yanik Joshi Michinori Fujita Beverly Owusu Elizabeth Kabagambe Anna Zhu, Muhammad Sardar 5 year Breakthrough Objectives 4. Target to Improve Annual Objectives New Product Portfolio Lead time cost reduction Material expense reduced Quality improve, by R&D Improvement Priorities a. b. c. d. Enablers Research European Market Sales Promotion in European Price change, according to inflation HR Allocation Change Continue to invent HR moving between Finance & HR 2. 3. 4. 1. Cost reduction of £25,000 Promotion £250K Price increase to 2.5% Inventing cost of £150K 1. 2. 3. 4. 5. 6. 1. 2. 3. Development & Recommendation Policy and Strategy Processes Partnerships & Resources Customer Results Vision & Strategy Key Performance Results Internal Business Processes Learning & Grwoth Society Results Innovation & Learning MBE A-1 11 Q&A MBE A-1 12 References Akao, Y. (1991). Hoshin Kanri - policy deployment for successful TQM. Cambridge, MA: Productivity Press. Deming, W. E. (1986). Out of the crisis. Cambridge, Mass: MIT. Deming, W. E. (1994). The new economics. Cambridge, Mass: MIT. DuBrin, A. J. (1998). Leadership: Research findings, practice and skills. New York: Houghton Mifflin. Kondo, Y. (1998). Hoshin Kanri - a participative way of quality management in Japan. The TQM Magazine, 10, (6), 425-431. Kondo, Y. (1997). The Hoshin Kanri - Japanese way of strategic quality management. Proceedings of 41st Congress, European Organization for Quality, Trondheim, Norway, 241-250. Tennant, C. & Roberts, P.A.B.(2001a). Hoshin Kanri: Implementing the catchball process. Long Range Planning, 34, 3, 287-308. Tennant, C.,& Roberts, P.A.B. (2001b). Hoshin Kanri: A tool for strategic policy deployment. Knowledge and Process Management, 8,(4), 262-269. Akao, Y. (1991). Hoshin Kanri - policy deployment for successful TQM. Cambridge, MA: Productivity Press. MBE A-1 13