Budgeting For Results An idea whose time may be here? Anwar Shah, World Bank CEPAL Regional Seminar on Fiscal Policy Santiago, Chile January 24-27, 2005 Outline Theme: Theory and practice of Performance Budgeting Structure: • • • • PB: What? PB: Why? PB: How? -- International Experience Some Conclusions Anwar Shah, World Bank Performance Budgeting: What? Performance Budgeting: What? A system of budgeting that presents the purpose and objectives for which funds are required, the costs of the programs proposed for achieving these objectives, and outputs to be produced or services to be rendered under each program. Strict Definition: A system of budgeting that explicitly links each increment in allocated resources to an increment in outputs and outcomes. Anwar Shah, World Bank A comparative perspective on the two budgeting approaches Focus on Results Focus on Control Increased Managerial Discretion and less control No Managerial Discretion Managers are accountable for what they achieve. Managers are accountable for what and how they spend on inputs. PB Line-Item Anwar Shah, World Bank Performance Budgeting Paradigm Performance Measurement Impact Mission Strategic Goals Outcomes (Medium Term) Budget Program Objectives & Costs Outputs Cluster (Annually) P1 P2 P3 Activities Targets & Costs P1 A1 A2 A3 P2 A1 A2 P3 A1Anwar A2 Shah, A3 World A4 Bank Outputs Bottom-up Performance Budgeting Results Chain Application in Education Program objectives Improve quantity, quality, and access to education services Inputs Intermediate inputs Educational spending by age, Enrollments, studentsex, urban/rural; spending by teacher ratio, class size level; teachers, staff, facilities, tools, books, regulations Outputs Outcomes Achievement scores, graduation rates, drop-out rates Literacy rates, supply of skilled professionals Impact Reach Informed citizenry, civic engagement, enhanced international competitiveness Winners and losers from government programs Anwar Shah, World Bank Performance Measures Used in Performance Budgeting Cost: Inputs/resources used to produce outputs Output: Quantity and quality of goods and services produces. Outcome: Progress in achieving program objectives Impact: Program goals Reach: People who benefit or are hurt by a program Quality: Measure of service such as timeliness, accessibility, courtesy, accuracy Productivity: Output by work hour Efficiency: Cost per unit of output Satisfaction: Rating of services by users Anwar Shah, World Bank Citizen-centered performance budgeting Budget format to follow closely service delivery format and also to include a performance report and net worth assessment Citizens charter and sunshine rights Citizen inputs in budget process to be formalized at all stages Formulation: Town Hall meeting on the previous year’s performance and new proposals. Comments on Porto Allegre and Belo Horizonte, Bolivia Review and execution: Formal process for complaints Post: Compliance and feedback reports. Anwar Shah, World Bank Performance Management Framework is a pre-requisite for the success of PB Letting managers manage: operational flexibility and freedom – few rules more discretion Making managers manage. Accountability for results. Contracts/work program agreements based upon pre-specified output and performance targets and budgetary allocations new civil service framework Activity based costing, accrual accounting, capital charging Subsidiarity principle Competitive service delivery and benchmarking Incentives for cost efficiency (including capital use) Anwar Shah, World Bank Output Accountability vs. Outcome Accountability Results-based accountability relationships inform managerial structures President/ Prime Minister – Accountable for ‘outcomes cluster’ Minister/ Secretary – Accountable for outcomes Departmental head/ Program managers – Accountable for ‘output clusters’ Project managers – Accountable for outputs Anwar Shah, World Bank Performance Budgeting: Why? Public Sector Reform Goals Responsive Governance or Doing the Right Things Matching public services with citizens’ preferences Responsible Governance or Doing it Right Prudent management of fiscal resources. Earning trust Working better and costing less Managing fiscal and social risks - Improving the quality, quantity and access of public services Anwar Shah, World Bank Public Sector Reform Goals …. Accountable Governance: Accountable for all actions to citizens Public Integrity, safeguards Citizens charter Anwar Shah, World Bank A Framework for Improving Government Performance Authorizing Environment Mandate Operational Capacity Anwar Shah, World Bank Outputs, Results, Outcomes Governing for Results: A Road Map Program/ project Inputs Activities Outputs Reach Outcomes Impacts (goals) 2. Administration concerned with outputs. 1.Make managers manage for results 2. Manag. flexibility 3.Subsidia rity 4. citizen evaluations 2. Output contract 2. Executive concerned with outcomes 3. Internal and external Results and process Evaluations 3. E V A L U A T I O Anwar Shah, World Bank 2. Outcome contract Legislature 1. Citizens N S 3.Citizen evaluations Tools for Results Oriented Management—external, citizen focus Question for results-oriented management Contract information—what is the final product we must produce and what do we receive to produce such product? How do we know how we are doing in terms of the contract, and in terms of other producers from whom we can learn? How much does it cost to produce such product (the complete cost)? How can we produce the product better so we can be sure of meeting and exceeding our contract obligation and receiving rewards? How do we report our results? How do we manage the new reporting, production, and contract obligations we have, as well as run a citizen friendly administration? Management tool The entire process driven by a citizen focus: Performancebased budget Benchmarking Activity-Based Costing (and others) Full reporting using accrual accounting Balanced Scorecard Anwar Shah, World Bank All these tools are connected to Total Quality Management and such devices used to create a results and participation culture, and work effectively where roles emphasize results. Performance Budgeting: How? International Experiences Theory to Reality Diversification in Implementation Anwar Shah, World Bank Alternate approaches PB with Fuzzy New Public Management (Letting Managers Manage, competition, voice and choice, informal agreements): USA, Netherlands, Australia, Uganda, Mongolia, South Africa (small steps towards PB). PB with New Public Management (Making Managers Manage, stronger competition, voice and choice, formal contracts or agreements ): New Zealand, Malaysia (?), Singapore (?) Anwar Shah, World Bank Output Orientation under the Malaysian and NZ Models Program agreements monitored for achievement in outputs and impacts Output budgeting Activity based costing capital charging Accrual accounting Monitoring government’s net worth Anwar Shah, World Bank Singapore: PB Framework Government departments managed as Autonomous Agencies Macro Incremental Factor Targets and output plans Funding linked to output levels Operational and financial autonomy Capital charging including office use, interdepartmental charging 3-year development block vote New Civil Service Framework Anwar Shah, World Bank U.S. Experience with PB State Governments line-item budget program budget Half-way to PB PB 27 states 10 states 10 states Michigan & Texas Source: Hager, G. & Hobson, A. June 2001. Performance-Based Budgeting. Anwar Shah, World Bank U.S. Experience with PB – Montgomery Country, Maryland Public Works and Transportation Highway Services Programs: Resurfacing Program Mission: To resurface the Country’s roads on a seven year cycle to assure an aesthetically pleasing, adequately maintained, functional roadway surface Program Measures FY99 Actual FY00 Actual FY01 Actual FY02 Budget FY02 Actual FY03 Approved 77 79 76 64 39 42 300 309 296 248 152 162 9.1 8.8 9.2 11.0 18.0 16.9 4,483 5,706 5,115 5,109 5,099 5,230 1,345 1,763 1,514 1,267 775 Outcomes: Lower maintenance cost and better safety Outputs: Percentage of roads needing resurfacing that were resurfaced (assuming a 7-year cycle) Lane miles resurfaced Service Quality: Effective resurfacing cycle (years) Efficiency: Average cost per lane-mile resurfaced ($) Inputs: Expenditure ($000) 847 Workyears Source: Office of Management and Budget, Montgomery Country. Montgomery Measures Up! For the Year 2002 Anwar Shah, World Bank Conclusions Performance budgeting must be an integral element of a broader reform package to bring about performance culture. In the absence of an incentive environment for better performance and accountability for results, the introduction of performance budgeting will not lead to better performance. Managerial accountability must be on outputs and not on outcomes as the latter are influenced by external factors. Outcomes however should be monitored. Transparency of the budget and citizens’ evaluation of outputs helpful in improving budgetary outcomes. Anwar Shah, World Bank