PRESENTATION TO SELECT COMMITTEE ON APPROPRIATIONS 16 OCTOBER 2012 PRESENTATION BY Cllr NG HLONGWANE EXECUTIVE MAYOR: EMFULENI LOCAL MUNICIPALITY CONTENTS 1 MUNICIPAL OVERVIEW 2 MUNICIPAL CASH FLOW FINANCIAL STATUS 3 4 SOURCE OF REVENUE,COLLECTION AND EXPENDITURE MANAGEMENT GRANTS EXPENDITURE 5 MUNICIPAL BUDGETS 6 COMPLIANCE MATTERS 7 CURRENT ASSETS AND LIABILITIES 8 AUDIT OUTCOMES AND ACTION PLANS 9 CHALLENGES,WAY-FORWARD AND PRIORITIES 1 CONTEXT AND BACKGROUND Municipal Assets Value = R 9 billion Municipal Budget 2011/12 Financial Year = R 3.7 billion 2012/13 Financial Year = R 4.5 billion Municipal Jurisdiction( area size) = 987.45 Square KM’ Water and Sanitation Coverage = 98% Electricity Coverage = 97% Portable Water Quality Compliance = 100% Waste Water Discharge Compliance = 97% Refuse Collection Coverage = 100% 2 Top 10 Challenges( institutional) • Unemployment Rate = 45% • Water and Sanitation Infrastructure Backlog = R10 billion • Roads Infrastructure Backlog = R9 billion • Electricity Backlog = R2 billion • Payment Levels in Poor Areas = 3% • Outstanding Debt = R2 billion • Cash Flow – Unfavorable Status 3 Top 10 Challenges( institutional) • Water Losses = R180 million Per Annum • Electricity Losses = R20 million Per Annum • Billing Functionality 4 Some Key Indicators MUNICIPALITY GEOGRAPHIC AREA MUNICIPAL BUDGET 2011/12 POPULATION % of NATIONAL GVA Buffalo City 2 527 km² R3.9 bn 880 000 2% Mangaung 6 604 km² R4.0 bn 850 000 2% 987 km² R3.7 bn 652 819 1.78% Emfuleni 5 Budget Year on Year • Budget from 2003/04 to 2006/07 was not credible and reflected either a surplus or deficit • Growth in budget is noticed due to increase service delivery demands 6 Budget Year on Year 4,000,000,000 3,500,000,000 3,000,000,000 Exponential growth in budget 2,500,000,000 2,000,000,000 Expenditure 1,500,000,000 Income 1,000,000,000 500,000,000 0203 0304 0405 0506 0607 0708 0809 0910 1011 1112 7 MUNICIPAL CASH FLOW STATUS 8 Cash Flow Status- Quarter ended September 2012 R Bank opening Balance Total Receipts Receipts Grants Equitable Share Other Grants receipted and spent R 13,797,520 1,084,477,600 780,064,498 248,952,000 55,461,102 Less Expenditure -1,207,746,079 Eskom Rand Water Personnel Costs Other payables 571,991,951 163,911,425 182,020,692 289,822,012 Operating surplus/(Deficit) for the quarter Overdraft Facility utilized -109,470,959 109,470,959 • Council raised R 150 million overdraft facility as a bridging finance during 2012/13 financial year. Included within the Expenditure, are accruals raised at year-end amounting to +/- R 300 million. Bulk services account to + 60% of expenditure incurred. 9 Eskom Impact (R) 250,000,000 200,000,000 150,000,000 2011 100,000,000 2012 50,000,000 0 • Eskom bill has a significant effect on the municipality’s cash flow •A R 150 million overdraft was raised as a bridging finance to address, among others, effect of Eskom bill 10 Performance on Electricity Billing, Receipts & Payment Electricity 250,000,000 200,000,000 150,000,000 Electricity(Billing) Electricity(Receipts) Eskom(Payments) 100,000,000 50,000,000 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 11 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Performance on Water Billing, Receipts & Payment Water 80,000,000 70,000,000 60,000,000 50,000,000 Water(Billing) 40,000,000 Water(Receipts) Rand Water(Payments) 30,000,000 20,000,000 10,000,000 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Financial Sustainability • Managing cash flow, debtors’ collections, distribution losses on electricity and water and overall financial sustainability of the municipality ACTION PLAN AUDITOR-GENERAL FINDINGS PLANNED ACTION BY ELM Distribution losses on water were incurred due to aging infrastructure, burst pipes etc. Stage INTERNAL AUDIT COMMENT Water loss reduction Implementation programme launched. Annual target of 2% water reduction has been set. Smart Metering procurement Procurement stage in progress 13 Financial Sustainability (Cont…) Improving the debtors collection rate Cash flow concerns due to debtors write off Socio economic factors affecting payment rates ACTION PLAN AUDITOR-GENERAL FINDINGS Managing cash flow, debtors’ collections PLANNED ACTION BY ELM DUE DATE Appointment of debt collection June 2012 agencies at an advanced stage. Restructuting of non performing portion of the debtors book is at an advanced stage. Establishment of a Revenue Management Agency. Appointment of the following Heads were done: Debt Management Customer Services Operations 14 INTERNAL AUDIT COMMENT REVENUE,COLLECTIONS AND EXPENDITURE MANAGEMENT 15 STATEMENT OF FIN.. PERFORMANCE STATEMENT OF FINANCIAL PERFORMANCE (30 JUNE 2012) Description REVENUE Assessment Rates Electricity Services Water Services Sewer Services Refuse Services Rent of Facilities & Equipment Interest Earned – Outstanding Debtors Total Billing Other Income Total Revenue EXPENDITURE Personeel Cost Remuneration - Councillors Debt Impairment Depreciation Repairs And Maintenance Interest Expense Bulk Purchases Water Bulk Purchases Elect Contracted Services General Expenses Capital Expenditure Total Expenditure Surplus/(Deficit) Annual Budget (R) Actual (R) % Actual to Budget YTD 364 497 441 1 491 729 462 553 766 019 220 818 683 98 916 159 9 442 544 23 309 052 2 762 479 360 1 012 197 109 3 774 676 469 351 966 028 1 390 378 935 492 337 050 197 320 365 96 346 276 11 439 141 21 234 644 2 561 022 439 998 871 858 3 559 894 297 97% 93% 89% 89% 97% 121% 91% 93% 99% 94% 699 503 866 30 960 598 293 420 256 129 684 958 129 527 911 10 246 139 370 000 000 1 156 161 403 88 917 389 866 253 949 364 369 940 3 774 676 469 - 722 713 867 25 133 151 314 129 108 732 772 994 120 158 199 19 106 887 411 834 554 1 162 496 093 83 289 231 455 385 820 103% 81% 107% 565% 93% 186% 111% 101% 94% 53% 4 047 019 904 (487 125 607) 107% Cost Drivers • Included in the Budget is R 364 million for capital expenditure, for which, its spending pattern is not reflected as the expense, as it has been capitalized, disclosed in the following slide. Also the depreciation increased materially due to the Fixed Assets unbundling process (GRAP 17) 16 CAPITAL SPENDINGS (2011/12 FINANCIAL YEAR) Funding Budgeted ( R ) Expenditure ( R ) % Spent MIG & Counter Funding Projects 156,248,360 144,227,937 92% 143,885,000 144,227,937 100.00% 64,236,580 37,720,844 59.00% 364,369,940 326,176,718 76.29% MIG Projects (Allocation & Roll Over) Council Funded Projects Capital Budget Spending • The under-spending of council funded projects was contributed by the cash-flow restrictions. Most of the projects were rolled over into 2012/13 financial years 17 Revenue (2011/12 Financial year) Revenue (Levied v/s budgeted) 140% 120% 100% 80% 60% 40% 20% 0% Assessment Rates Electricity Services Water Services Sewer Services Refuse Services Rent of Facilities Interest Earned – & Equipment Outstanding Debtors • The billed revenue on all services are on par with the budgeted billing for the current financial year, except for rental of facilities at 121%. 18 Expenditure (2011/2012 Financial Year) 600% 500% 400% 300% 200% 100% 0% • The realized expenditure is sitting at 12% above the realized revenue and 7% above the budget. Due to the revaluation process of the Fixed Assets (GRAP 17), our assets were re-stated at the net book value of R 13 billion. This led to an increase on Depreciation from anticipated R 130 million to R 733 million in 2011/12 financial year. 19 2011/12 Financial Year GRANTS SPENDINGS 20 National Grants (2011/12 financial year) Opening Balance Restructuring Grant Equitable Share Financial Management Grant Regional Sewer Scheme Grant National Electrification Grant Electricity Demand Site Management Grant Municipal Systems Improvement Grant DWAF Grant DACE Grant EPWP Grant Sedibeng Regional Sewer Scheme Grant Municipal Infrastructure Grant Total Receipts 18,249,475 Total Expenditure Surrendered 0 % Spent Closing Balance 0 18,249,475 0 0 0 539,842,000 539,842,000 0 100 0 750,000 8,750,000 8,750,000 750,000 100 0 -1,862,813 26,298,099 23,300,618 0 95 1,134,668 673,525 16,256,000 16,256,000 673,525 100 0 0 6,000,000 3,912,860 0 65 2,087,140 500,000 800,000 800,000 500,000 100 0 1,096,474 0 165,990 0 2 930,484 728,627 500,000 0 0 0 1,228,627 1,290,258 3,049,000 6,734,674 +100 -2,395,416 9,953,530 11,553,375 12,396,780 0 58 9,110,125 17,242,937 126,985,000 126,985,000 0 88 17,242,937 48,622,013 740,033,474 739,143,922 20,173,000 96 29,338,565 21 Provincial & District Grants (2011/12 Financial Year) Opening Balance Library Grant Total Receipts Total Expenditure Surrendered % Spent Closing Balance 2,802,216 7,200,000 7,206,589 0 72 2,795,627 HIV Aids Grant 37,346 524,160 561,506 0 100 0 Health Grant 68,239 0 68,239 0 100 0 743,368 4,090 930 0 0 746,528 Ex- District Grant 2,704,127 0 0 0 0 2,704,127 Social Development Grant 5,102,498 9,000,000 14,102,498 0 100 0 Sports Grant 1,118,853 0 558,722 0 50 560,131 Debtors Book Project (ALOECAP) 0 2,300,000 2,080,048 0 90 219,952 Asset Management Project (GRAP 17) 0 1,800,000 1,800,000 0 100 0 Security services subsidy(evictions) 0 26,330,339 26,330,339 0 100 0 50,000 0 0 0 12,626,647 47,158,589 52,708,871 0 Bontle - ke - Botho Grant MSIG Sedibeng 22 50,000 88 7,076,365 MUNICIPAL BUDGET 23 Budget preparation process Establishment of effective Budget Steering Committee Approval of the IDP and Budget Process Plan, highlighting: o o o Key Stakeholders Key deadlines Consultation processes Mid term budget and performance review-January 2012 Adjustment budget 2011/12 February 2012 Draft 2012/13 Multiyear Budget - March 2012 Public participation process Final MTREF Budget adopted 28 May 2012 24 Subsequent Activities considered Experienced Water losses in 2010/11 Inflation hikes, guidelines from budget circulars IDP priorities Input costs v/s Output costs (Tariffs) Achieved collection rates True Cost of Service Delivery Direct cost Indirect overhead cost 25 Tariff Modelling Policy Shifts o Recognition of Indigents – Property value below R150 000 o Free Basic Water – Only to Indigents o Equalisation of tariffs Restructuring of Water Tariffs – Encourage water saving Residential Sewerage tariffs dependent on water consumption 26 Tariff Modelling- 2012/13 Fin... Year Tariff structures approved by council together with Budget-May 2012 Tariff Increases approved with the Budget were: Property Rates Electricity Water Sewerage Refuse Sundry Tariffs – 10% – 13.3% – 21.6% (13.5% + 8.1%) – 19.37% (13.5% + 70% of 8.1%) – 10% – 10% Eskom Tariff increase – 13.5% Rand Water Tariff increase – 13.5% 27 Tariff Modelling - WATER Business - Restructuring of tariffs proposed - Water o o o o o Inclining block tariff (DBT) for water IBT in compliance with Circular 58 and s10 of the Water Services Act Circular 58 – prescribes IBT S10 (2)(d) of the Water Services Act – tariffs should promote or achieve water conservation Tariffs cheaper for initial usage but higher with increased consumption 28 Tariffs – Business (Continue) Restructuring of tariffs proposed - Sewerage Equalisation of tariffs Due to Impact it – proposed to equalize in 2012/13 and move towards Water consumption based in 2013/14 Additional tariffs in respect of type of business to be included in 2012/13 – Fat Traps, etc. 29 Tariffs – Business (Continue) Refuse o o o Rendered at a significant loss Previously subsidised through other tariffs Breakeven tariff calculated at 18% increase Electricity tariff o o Nersa approved an average tariff increase of 13.3 % Emfuleni pays 13.5% towards Eskom 30 Tariffs – Residential Restructuring of tariffs proposed - Water o o o o o Inclining block tariff (IBT) for water, electricity, sewerage IBT in compliance with Circular 58 and s10 of the Water Services Act Circular 58 – prescribes IBT S10 (2)(d) of the Water Services Act – tariffs should promote or achieve water conservation Tariffs cheaper for initial usage but higher with increased consumption 31 Tariffs – Residential Restructuring of tariffs proposed - Sewerage o o Waterborne Sewerage principle to be followed Basic Plus Sewerage tariff (billing units) linked to 50% of Water consumption Refuse o o o Rendered at a significant loss Previously subsidized through other tariffs Breakeven tariff calculated at 18% increase Electricity tariff o o NERSA approved a average tariff increase of 13.3 % Emfuleni pays 13.5% more towards Eskom 32 Tariff Structure - Residential Water Tariff Structure Tariff increase per block (Incremental) Maximum Water consumption block – Currently 30kl Restructuring proposal (Tariff increments) Additional Blocks – 30kl-45kl and 45kl + Punitive tariff Sewerage – Consideration of water based tariff Basic + 50% of water consumption 33 Revenue & Collections – Budget 2012/13 ADJUSTMENT BUDGET 2011 / 2012 (R) BUDGET 2012 / 2013 (R) % OF BUDGET 1,298,781,712 1,489,734,764 33,0% Grants 844,253,184 901,185,934 20,0% Water Sales 553,766,019 695,224,834 15.4% Assessment Rates 343,684,023 396,524,977 8,8% Sewer 220,818,683 303,809,802 6.7% Pre-paid Electricity 192,947,750 213,000,798 4,7% Refuse Removal 98,916,159 125,222,157 2.8% Other Income 169,859,395 315,865,423 7,0% Tariff Charges Other 25,234,002 47,489,427 1.0% Fines 26,415,543 32,399,049 0.7% Total 3,774,676,469 4,520,457,165 100% REVENUE BY SOURCE Electricity Sales 34 Expenditure –Budget 2012/13 ITEM Employee Costs ADJUSTMENT BUDGET BUDGET 2012 / 2013 2011 / 2012 (R) (R) % OF BUDGET 699,503,868 693,341,946 15,3% 30,960,598 32,841,255 0,7% 129,684,958 351,444,059 7,8% 115,616,1403 1,360,317,000 30,1% Bulk Purchase – Water 370,000,000 380,918,643 8,4% Provision for Doubtful Debts 293,420,256 596,271,005 13,2% Contribution to CAPEX 364,369,940 367,488,750 8,1% Repairs and Maintenance 158,301,955 141,545,790 3,1% Other 572,273,491 596,288,617 13,2% TOTAL 3,774,676469 4,520,457,165 100% Remuneration of Councilors Depreciation and Asset Impairment Bulk Purchase – Electricity 35 Key Expenditure Budget components Bulk purchases Electricity 38.5 % 30.1 % 8.4 % Water Personnel Costs Repairs and Maintenance Capital expenditure 3.10% 16 % 3.1 % 8.1 % 8.10% Bulk Purchases Personnel Costs 16% 38.50% Repairs and Maintanance Capital Expenditure Total 2012/13 MTREF Budget R 4.5 billion 36 LEGISLATIVE COMPLIANCE 37 Compliance with Audit Processes & the Law Municipal Structures Act Section 79 Establishment – (1) The Council has appointed a functional Audit Committee and MPAC for the effective and efficient performance of its functionalities. Audit Committee members appointed has requisite skills as follows: (Final) Financial Accounting and Management Internal and External Audit Performance and Risk Management Engineering Legal and Governance 38 Compliance with Audit Processes & the Law (Cont) Emfuleni Local Municipality is in the process to appoint an IT Specialist to serve as a member to further capacitate the Committee. Audit Committee and MPAC co-ordinate their efforts on oversight as per MFMA Circular 32 and COGTA and National Treasury Instructions. (Final) 39 Compliance with Audit Processes & the Law (Cont) Municipal System Act Section 45 – The results of the performance measurements are audited by Internal Audit in terms of section 41(1). (Final) Internal audit is auditing 100% not on a SAMPLE basis as other municipalities, the reason for that is to reflect the total service delivery efforts of the municipality; it is the ONLY municipality which does this in the country. The AG audited the performance measurements annually as required (part of OPCA). 40 Compliance with Audit Processes & Law (Cont) Municipal Systems Act Section 46 – The municipality has prepared a performance report which was subjected to IA and AG audits. Municipal Systems Act – Regulations 14(1)(a)(c)(i) The Municipality has developed and implemented mechanisms, systems and processes for auditing the results of performance measurements as part of its internal auditing process as already alluded to before. (Final) 41 Compliance with Audit Processes & Law (Cont) Municipal Systems Act – Regulations 14(1)(a)(c)(ii) The Internal Audit Department of Emfuleni Local Municipality submits quarterly reports to the Municipal Manager and Performance Audit Committee Municipal Systems Act – Regulations14(2) (a) Emfuleni Local Municipality has appointed Performance Audit Committee which meets quarterly, reports to Mayoral Committee (Mayco) on issues of Performance, and in so doing keeps Mayco informed in that respect (Final) 42 Compliance with Audit Processes & Law (Cont) The Performance Audit Committee reports to the Council on matters of Performance, three reports have already been submitted to Council for this financial year. (Final) 43 Compliance with Audit Processes & Law (Cont) Municipal Finance Management Act 121(i) Preparation and adoption of annual reports: The Annual Report for Emfuleni Local Municipality was prepared and adopted by Council. 121(3)The Annual report Complied with Legislation required as per Section 121(3)(a) and (b). 122 Preparation of Financial statements: Emfuleni Local Municipality has compiled the annual financial statements on the basis as required by this Section basis. (Final) 44 Compliance with Audit Processes & Law (Cont) Municipal Finance Management Act (Cont) 123 Disclosure on intergovernmental and other allocations 124 Disclosure of Interest concerning Councillors, Directors and Officials 125 Other compulsory disclosures (Final) The Annual Financial Statements of Emfuleni Local Municipality complied with these abovementioned Sections 45 Compliance with Audit Processes & Law (Cont) Municipal Finance Management Act (Cont) 126 Submission and auditing of Annual Financial Statements The Annual Financial Statements of the Municipality was submitted within two months after the end of Financial Year to the Auditor-General for auditing purposes. (Final) 46 Compliance with Audit Processes & Law (Cont) Municipal Finance Management Act (Cont) Section 62(1)(c)(ii) and 165(1)(a) Section 165(1)(b) (Final) The municipality has established a functional internal audit department which have prepared a risk based annual audit plan as approved by the Audit Committee. The Internal Audit department has continuously advised the Accounting Officer and reported to the Audit Committee on the implementation of the plan in relation to internal controls, accounting procedures and practices, risk and risk management, performance, loss and compliance with other legislation. 47 Compliance with Audit Processes & Law (Cont) Municipal Finance Management Act (Cont) (Final) 166 Audit Committee166(a)The committee was established as already alluded. 166(b) Audit Committee reviewed the AFS. 166(c) Audit Committee responded to the Council on issues raised by AG. 48 Reporting and other compliance requirements Compliance with reporting requirement MFMA compliance reporting timelines adherence Other Compliance issues 49 Establishment of Risk Management Framework and registers Performance management System Formulation of risk-based audit plans CURRENT ASSETS AND LIABILITIES 50 Current Assets 2011/12 (Unaudited) ITEM 2010/11 Cash and cash equivalents 12,857,572 18,497,047 Trade and trade receivables from exchange transactions 237,843,335 255,423,565 Trade and other receivables from non-exchange transactions 139,166,698 44,585,250 Inventories 20,536,147 19,886,954 Investments 114,928,212 106,269,517 Value added tax receivable 71,033,304 21,649,624 TOTAL 596,365,268 466,311,957 51 Current Liabilities ITEM 2011/12 (unaudited) Trade and other payables from exchange transactions 2010/11 701,169,997 526,816,744 Unspent conditional grants and receipts 21,567,411 61,248,661 Borrowings 5,268,984 6,858,622 Finance lease liability 23,161,407 62,193,495 TOTAL 751,167,799 657,117,522 • Included in the Trade payables is the Eskom billing for R175 million (2011/12) and R 136 million (2010/11), Rand Water bill for portable water amounted to R 23 million (2011/12) •The municipality managed to settle the raised Overdraft facility amounting to R 90 million during 2011/12 52 Outstanding debtors June 2012 84% debt in residenti al • Goverment Debt in the Region of R44 million • Total Debt Stand at almost R2.7 billion (84% is Residential) 53 Outstanding Government Debt NAME OF DEPT GOV - EDUCATIONAL GOV - EDUCATIONAL RATES EDUCATIONAL (SECTION 21 SCHOOLS) EDUCATIONAL (SECTION 21 SCHOOLS) RATES HOSPITALS AND HEALTH HOSPITALS AND HEALTH RATES GOV - HOUSING GOV - HOUSING RATES POLICE S.A POST OFFICE S.A POST OFFICE RATES PROVINCIAL HOUSING PROVINCIAL HOUSING RATES GOV - PUBLIC WORKS NATIONAL GOV - PUBLIC WORKS NATIONAL RATES GOV - PUBLIC WORKS PROVINCIAL GOV - PUBLIC WORKS PROVINCIAL RATES GOV - ROADS GOV - ROADS RATES GOV - TELKOM GOV - TELKOM RATES R R R R R R R R R R R R R R R R R R R R R Grand total R 54 AMOUNT OUTSTANDING AS AT JUNE 2012 5,749,717.89 962,864.54 2,994,929.25 100,166.38 10,100,069.93 1,167,329.82 2,354,086.49 1,363,365.86 924.72 21,968.11 839.38 532,611.13 394,039.77 233,375.07 2,347,307.08 11,314,035.10 3,428,035.26 39,629.32 21,907.90 4,856.92 8,351.83 44,179,411.75 Risk Management ELM Fully functional Risk Management, Anti-Fraud & Anti-Corruption Committee Quaterly meetings are held and report is presented to Audit Comm and Council Risk Management represented at SMT level through the CRO being appointed on 15/10/2011 Risk Management is aligned to Strategic Planning through the IDP, whereby strategic & high level risks are identified A Risk Management register has been developed ans approved by the Audit Committee and Council Whistle blowing policy is in place A reviewed Risk Management Framework & Strategy has been approved by AC and RMAAC & is ready for next Council meeting for approval Risk matury has improved from 3 to 4.8 maturity level (NT assesment) 55 Top 10 Risks of ELM Risk Ref ELM Strategic Objective Risk Description Root Cause Consequences Risk Category Risk Priority HIGH LEVEL ORGANISATIONAL RISKS Viable and sustainable municipal government MM.HL.01 MM.HL.02 Viable and sustainable municipal government Inadequate Leadership Sustainability (Lack of Continuity at Senior Management) Senior Manager contracts limited to 5 years; lack of retention strategies; Lack of continuity in terms of organisational direction; Lack of accountability; Organisatinal instability- new management recreating the wheel; Diminishing Revenue High Unemployment Inability to Base (Poor Cash Flow) rates; Increasing adequately sustain Debtors Book; operations; Inability Ageing to carry out service Infrastructure; Lack delivery effectively of Urban renewal; and efficiently; 56 Strategic Risk High Financial Risk High Top 10 Risks of ELM (Cont…) Risk Ref ELM Strategic Objective Risk Description Root Cause Consequences Risk Category Risk Priority HIGH LEVEL ORGANISATIONAL RISKS Accountable and clean municipal government Lack of Clear Predetermined Performance Criteria. MM.HL.03 Key Performance indicators not SMART (Specific, Measurable, Achievable, Relevant & Time-bound); Lack of agreed upon predetermined performance outputs; Lack of assessment criteria for Performance measurement in Senior Management Contracts; Miss-alignment between Organisational Performance and Individual/Manageme nt Performance; Inability to Strategic adequately and Risk precisely determine levels of performance; Under accounting of good performance; Inability to correct organisational deficiencies; MM.HL.04 Effective and Mis-alignment of Lack of clarification efficient municipal business functions and of roles and government delegations of authority; responsibilities and required level of authority; Poorly designed organisational structure (disfunctional reporting lines); Failure to make timely decisions; Loss of opportunities; Delayed service delivery; Strategic Risk 57 High High Top 10 Risks of ELM (Cont…) Risk Ref ELM Strategic Objective Risk Description Root Cause Consequences Risk Category Risk Priority Service Delivery Risk High HIGH LEVEL ORGANISATIONAL RISKS Quality rendered, accessible, sustainable and reliable municipal services MM.HL.05 MM.HL.06 Ageing Municipal infrastructure Poor collection rates; Lack of maintenance and maitenance plans; Inadequate Captial Budgeting; Shortage of skilled technical staff; Inadequate funding of Capital budget on own funds; Effective and Lack of documented Management efficient municipal procedures, controls and avoidance; Negative government processes perceptions on limitations placed by controls; Management need to override controls (easier if not in place); 58 High electricity and water distribution losses; Loss of revenue; Poor service delivery; Costly provision of basic services (high municipal tariffs); Opportunity for fraud and corruption; mismanagement of funds and missuse of assets; Nonaccountability by managers in enforcing controls and rules; Operational Inability to Risk successfully hold employees accountable and to institute disciplinary actions where no controls are placed and well communicated; High Top 10 Risks of ELM (Cont…) Risk Ref ELM Strategic Objective Risk Description Root Cause Consequences Risk Category Risk Priority HIGH LEVEL ORGANISATIONAL RISKS Effecti ve and effi ci ent muni ci pal government Weak Procurement Processes MM.HL.07 Vi abl e and sustai nabl e muni ci pal government MM.HL.08 Loss of Key Personnel Shortage of Staff; Del ays i n processi ng Cashfl ow of orders; NonConstrati nts; Lack of compl i ance wi th SCM adequate control s; pol i cy and l egi sl ati on; Lack of organi sati on- Del ayed/Poor Servi ce Procurement Ri sk wi de educati on and Del i very; Fraud & trai ni ng on SCM Corrupti on; i ssues; Procurement vi a devi ati ons Mi spl acement of qual i fi ed and/or experi enced empl oyees (Mi ssal i gnment of Empl oyee Ski l l s wi th assi gned job functi on); Lack of advancement opportuni ti es/succe ssi on pl anni ng; Lack of performance recogni ti on and reward; Lack of onthe job/off-the job trai ni ng and conti nued educati on; 59 Hi gh Brai n drai n; Reduced producti vi ty; Poor servi ce del i very; Low staff moral e; Human Resource Ri sk Hi gh Top 10 Risks of ELM (Cont…) Risk Ref ELM Strategic Objective Risk Description Root Cause Consequences Risk Category Risk Priority HIGH LEVEL ORGANISATIONAL RISKS Effective and Non-compliance with efficient municipal rules and regulations government (contravention of Acts). Poor planning and scheduling; MM.HL.09 MM.HL.10 Effective and Poor Access Control and Lack of Security efficient municipal Safeguarding of Management government Municipal Assets Systems; Inadequate funding for security controls; Lack of application of policies and controls in place; Lack of accountability over asset management by Departmental Managers; Lack of documented controls for staff usage; 60 Penalties; Imprisonment; Withholding of funds; Compliance/ Financial Legislative loss/Irregular/Fruitles Risk s/ Wasteful expenditure, High Theft and vandalism of municipal property; Financial Loss; Endangerment of employees; Security Risk High Risk Management (Cont…) A Risk-based Internal Audit Plan was developed determining high risk areas of ELM based on the risk registers Operational risks are identified through the SDBIP’s & assessed quarterly and reported to Audigt Commitee and Council Risk Champions has been appointed for each cluster to monitor and report on each cluster risks IT Risks were identified and Action Plans are in place to remedy some risks which include: Overall IT Assessment (hardware and software) Disaster Recovery Plan Business Continuity Plan IT Governance Framework & Control IT Policies & Procedures 61 AUDIT MATTERS 62 Audit Report Audit Opinion: 2006/2007 – Disclaimer 2007/2008 – Disclaimer 2008/2009 – Qualification 2009/2010 – Qualification 2010/2011 – Qualification Basis of Qualification 2010/2011: Property, plant and equipment Valuation of Property, Plant and Equipment (PPE) Statement of changes in net assets 2007/08 misstatements of service charges and employee costs that affects the 2010/11 accumulated surplus/deficit 63 Audit Report (Cont…) Matters of Emphasis: Significant uncertainties - Civil matters Restatement of corresponding figures - GRAP 17 implementation Material losses - Water 51% and Electricity 11% Material Impairments – Irrecoverable debt SCM Deviations: 20 deviations due to urgency. 12 Irregularities reported of providers in service of the state. 64 Status of Audit Action Plan for 2010/2011 Appointment of same service provider to finalize GRAP 17 implementation. Establishment of OPCA steering Committee (Senior Management Team) Action Plan-Addressing Audit findings 2010/2011 Quarterly Internal Control assessments(dash board reports) –AG OPCA progress report presented quarterly to Audit Committee (CAE), MAYCO and Council (by Chairperson of Audit Comm) 65 SUMMARY OF FINDING!! Cluster Total Findings Not needed to Applicable be address Number during this of financial findings N/A year Resolved Partially Resolved Not Resolved % % L % Internal Audit 2 0 2 2 100% 0 0% 0 0% Basic Services 1 0 1 1 100% 0 0% 0 0% Corporate Services 2 0 2 0 0% 2 100% 0 0% Economic Development and Planning Public Safety and Community Development 2 0 2 0 0% 2 100% 0 0% 2 0 2 1 50% 1 50% 0 0% Municipal Manager 26 6 20 11 55% 8 40% 1 5% Infrastructure Planning and Assets Management. Finance 15 14 1 0 0% 1 100% 0 0% 67 34 33 25 76% 8 24% 0 0% Cross Cutting findings 1 1 0 0 0% 0 0% 0 0% 118 55 63 11 17% 22 35% 1 2% 66 ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Findings Cluster Action Plan Taken Not Partially Not Applicab Resolve Resolve Resolve le for d d d Reviewin Employee in g charge L 1. Infrastructure assets- No supporting documents for cost recorded on the financial statements Financial Services/Infrastr ucture Planning and Asset Management 2. Information not submitted Financial Services/Infrastr ucture Planning and Asset Management 3. Assets incorrectly valued Financial Services/Infrastr ucture Planning and Asset Management 4. Newly identified assets Financial Services/Infrastr Consultants (PWC) have being appointed to assist in all issues related to the Emfuleni Assets and afterward Auditor-General will retest the Assets Register Methodology. Consultants (PWC) have being appointed to assist in all issues related to the Emfuleni Assets and afterward Auditor-General will retest the Assets Register Methodology. Consultants (PWC) have being appointed to assist in all issues related to the Emfuleni Assets and afterward Auditor-General will retest the Assets Register Methodology. Consultants (PWC) have being appointed to assist in all issues related to the Bernard Langa Bernard Langa Bernard Langa 67 Bernard Nil Nil Nil Nil Nil Nil Nil Nil Nil Remarks N/A N/A N/A N/A The audit finding will be reviewed by AuditorGeneral after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by AuditorGeneral after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by AuditorGeneral after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by Auditor- ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Findings 5. Assets recorded at incorrect amount 6. Understatement of depreciation 7. Assessment of Impairment for assets 8. Assets not considered for write off 9. Assets not bar-coded on the asset register 10. Valuation of newly identified assets- differences on supporting documents 11. Valuation methods for assets Cluster Action Plan Taken Consultants (PWC) have being Financial appointed to assist in all issues Services/Infrastructu related to the Emfuleni Assets and re Planning and afterward Auditor-General will retest Asset Management the Assets Register Methodology. Consultants (PWC) have being Financial appointed to assist in all issues Services/Infrastructu related to the Emfuleni Assets and re Planning and afterward Auditor-General will retest Asset Management the Assets Register Methodology. Consultants (PWC) have being Financial appointed to assist in all issues Services/Infrastructu related to the Emfuleni Assets and re Planning and afterward Auditor-General will retest Asset Management the Assets Register Methodology. Consultants (PWC) have being Financial appointed to assist in all issues Services/Infrastructu related to the Emfuleni Assets and re Planning and afterward Auditor-General will retest Asset Management the Assets Register Methodology. Consultants (PWC) have being Financial appointed to assist in all issues Services/Infrastructu related to the Emfuleni Assets and re Planning and afterward Auditor-General will retest Asset Management the Assets Register Methodology. Consultants (PWC) have being Financial appointed to assist in all issues Services/Infrastructu related to the Emfuleni Assets and re Planning and afterward Auditor-General will retest Asset Management the Assets Register Methodology. Consultants (PWC) have being Financial appointed to assist in all issues Services/Infrastructu related to the Emfuleni Assets and re Planning and afterward Auditor-General will retest Asset Management the Assets Register Methodology. Partially Resolved Not Resolved Not Applicable for Reviewing L N/A Bernard Langa Nil Nil Nil N/A Bernard Langa Nil Nil Nil N/A Bernard Langa Nil Nil Nil N/A Bernard Langa Nil Nil Nil N/A Bernard Langa Nil Nil Nil N/A Bernard Langa Nil Nil Nil N/A Bernard Langa Nil Nil Nil Employee in charge 68 Resolved N/A Remark The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Findings€ 12. Asset Register not GRAP Compliant 13. Assessment of residual values 14. Impairment of transport assets 15. Valuation of newly identified assets 16. Intangible assets- Classification 17. Overstatement of landfill site 18. Post balance sheet-events after reporting date Cluster Action Plan Taken Consultants (PWC) have being Financial appointed to assist in all issues related Services/Infrastructur to the Emfuleni Assets and afterward e Planning and Asset Auditor-General will retest the Assets Management Register Methodology. Consultants (PWC) have being Financial appointed to assist in all issues related Services/Infrastructur to the Emfuleni Assets and afterward e Planning and Asset Auditor-General will retest the Assets Management Register Methodology. Consultants (PWC) have being appointed to assist in all issues related Financial Services to the Emfuleni Assets and afterward Auditor-General will retest the Assets Register Methodology. Consultants (PWC) have being Financial appointed to assist in all issues related Services/Infrastructur to the Emfuleni Assets and afterward e Planning and Asset Auditor-General will retest the Assets Management Register Methodology. Consultants (PWC) have being appointed to assist in all issues related Financial Services to the Emfuleni Assets and afterward Auditor-General will retest the Assets Register Methodology. Consultants (PWC) have being appointed to assist in all issues related Financial Services to the Emfuleni Assets and afterward Auditor-General will retest the Assets Register Methodology. The matter was resolved during the audit as the statements were updated with the recommendations of the AG. Financial Services A repetitive review of the AFS will be undertaken before the submission to AG. Partially Resolved Not Resolved Not Applicable for Reviewing L N/A Bernard Langa Nil Nil Nil N/A Bernard Langa Nil Nil Nil N/A Bernard Langa Nil Nil Nil N/A Bernard Langa Nil Nil Nil N/A Bernard Langa Nil Nil Nil N/A Bernard Langa Nil Nil Nil N/A Tsietsi Rafube Nil Nil Nil Employee in charge 69 Resolved Remarks The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. The audit finding was resolved during the AG audit process. Portfolio of evidence was provided and verified. ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Findings Cluster Action Plan Taken Employee in charge Partially Resolved Resolved Not Resolved L 19. The specifications were not approved by the accounting officer prior to publication of the invitation of bids. 20. Registered address of the contractors is different to the one disclosed in the bid documentation 21. Register of bids is not published on the municipality website Supply Chain Management functions have been decentralized and different clusters have delegated powers in terms of section 8 of SCM policy were by the Bid Specification Committee get Financial Services Thabo Thwala appointed by the Accounting Officer and Bid Specification Committee is delegated to draft the specification and other requirements including approving and determining advertising methods. Bid Document (MBD 4 & MBD 8) requires the bidder to indicate the address where the business is operating and also declarations. Financial Services Thabo Thwala The bidder is required to include Municipal Account or lease agreement to indicate were the business is operating. Financial Services The awarded bids will be published on the website Thabo Thwala 70 Not Applicabl e for Reviewing Remarks N/A Nil Nil Nil The audit finding was resolved. An approved letter of delegation authority by the Accounting Officer was provided for as Portfolio of evidence was verified. Nil Nil Nil Resolved Nil The audit finding was resolved. Printout from Website was provided as Portfolio of Evidence and Verified. Nit Nil ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Findings Cluster Action Plan Taken Employee in charge Resolve d Not Partially Applicabl Not Resolve e for Resolved d Reviewin g L 22. Non compliance with Section 32(2) of the MFMA Municipal Manager Irregular or fruitless and wasteful expenditure Register will be developed and monitored by delegated personnel (CFO) and feedback will be provided on a quarterly basis. Nil Nil Nil Nil Nil N/A Nil ALL DMM 23. Suppliers not on the database Financial Services 24. Operating expenditure Transactions recorded in SCM department encourage suppliers to register on the data base and also our website have database forms were suppliers can print and submit to our offices during working hours Year End procedures(SOP) Thabo Thwala 71 Remark N/A Irregular or Fruitless and Wasteful expenditure Register was developed and submitted to the relevant management, monthly monitoring and evaluation process will be implemented with effect from 1st July 2012. Furthermore it is recommended that MFMA 32(2) must observe at all times in respect of unauthorized, irregular or fruitless and wasteful expenditure. Management did not agreed with the AG audit finding. Creditors list will be ready on the 25 July 2012. ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Findings Cluster 25. Understatement and Overstatement of Creditors Listings 26. Expenditure-Information submitted for audit not 27. Predetermined objectives No evidence that IDP and budget are aligned 28. IDP does not include core components Action Plan Taken SCM is supposed to complete GRN first to enable the fin system to accrue automatically. Year-end procedures to be followed up by Financial Services SCM. Inter-departmental communication channels with be enhanced and regular strategic meetings with SCM will be held going forward Documents were misfiled. An investigation of root causes is Financial Services undertaken and proper record keeping is in place to prevent recurrence of such events. Budget Sheets SA4, SA5 and SA6 which reconcile the budgeted amounts to the strategic objectives in Municipal the IDP will be completed and Manager/Performan submitted with the final budget for ce Management approval. System Communicate coding convention with Budget Office and IPAM Budget Office to include IDP codes into Budget MSA determines 9 core components for the IDP. Two were not included disaster management plan, and financial plan (7/9=78%) Municipal Manager/Performan Develop disaster management plan ce Management System Submit disaster management plan Develop financial plan Submit financial plan Partially Resolved Not Resolved Not Applicable for Reviewing L N/A Derrick Maaroganye Nil Nil Nil N/A Derrick Maaroganye Employee charge in Resolved Nil Nil Nil Nil Creditors list will be ready on the 25 July 2012. Therefore finding will be subjected to AG processes. The finding was resolved, Documents selected from the Register was duly filed and were verified. Nil Partially resolved, the core strategic objectives are reflected in the IDP2011/12 and Budget (SA4, SA5 and SA6) as aligned and verification was done. Further verification will be subjected to AG processes. Nil The audit finding partially resolved, Disaster Management Plan was provided as portfolio of evidence however the financial plan is still in a draft. Budget Manager Nil Remarks IDP Manager Budget Manager Manager Public Nil Safety Manager Public Safety Manager Budget Manager Budget 72 Nil ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Findings 29. KPI's and targets not set for all the core strategies Cluster Municipal Manager/Performa nce Management System 30. IDP does not include Municipal general KPI's as per regulation Manager/Performa requirements nce Management System 31. KPI's and targets are not Municipal well-defined and verifiable Manager/Performa nce Management System 32. IDP not aligned to the Municipal SDBIP Manager/Performa nce Management System 22A. IDP not aligned to the Municipal annual performance report Manager/Performa nce Management System 33. Lack of performance Municipal management system for Manager/Performa predetermined objectives as per nce Management the IDP System 34. Targets in the performance Municipal contracts are not based on KPI's Manager/Performa in the IDP. nce Management System Action Plan Taken Employee in charge Resolved Partially Resolved Not Not Applicable Resolved for Reviewing The 2011/12 IDP and OSDBIP, as Performance amended, addressed and Specialist and resolved this finding IDP Manager L The 2011/12 IDP, as amended, addressed and resolved this finding Performance Specialist and IDP Manager Remarks N/A The audit finding was resolved. Copy of Council Resolution was provided as Portfolio of evidence and was verified The audit finding was resolved. Copy of Council Resolution was provided as Portfolio of evidence and was verified. The audit finding was resolved. Copy of Council Resolution was provided as Portfolio of evidence and was verified. The audit finding was resolved. Copy of Council Resolution was provided as Portfolio of evidence and was verified. Nil Nil Nil Nil Nil Nil The 2011/12 IDP and OSDBIP, as Performance amended, addressed and Specialist and resolved this finding IDP Manager Nil Nil Nil The 2011/12 IDP and OSDBIP, as Performance amended, addressed and Specialist and resolved this finding IDP Manager Nil Nil Nil The 2011/12 IDP and OSDBIP, as Performance amended, partially addressed and Specialist and resolved this finding IDP Manager Nil Nil Nil N/A Audit finding will form part of AG processes Drafting the 2011/12 performance Specialist PM report Nil Nil Nil N/A Audit finding will form part of AG processes The creation and commissioning of the M & E solution for the 2011/12 OSDBIP addressed and resolved this matter 73 Nil Nil Nil The finding was resolved. Performance of section 56 employees is aligned with SDBIP and was verified. ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Test Audit Findings Cluster Action Plan Taken Annual performance report must reflect comparative performance information of previous reporting period Municipal 35. Annual performance report is Determine existence of Manager/Performa not prepared in terms of Municipal comparative performance data nce Management Systems Act S46 from 2010/11 reporting period System Determine performance data gap analysis Report on performance data gap analysis 36. Annual performance report Municipal Annual performance report is not supported by evidence Manager/Performa based on Q4 OSDBIP nce Management assessment with PoE System Deficiency: not properly Municipal advertised and SDM not properly 37. The prescribed process to Manager/Performa consulted amend the IDP was not followed. nce Management 2011/12 IDP amendment was System properly advertised and SDM formally consulted 38. Lack of community Municipal KPIs and targets of Basic involvement in the setting of Manager/Performa Services and IPAM and EDP to KPI's, targets and the nce Management be communicated during public performance management System participation process process 39. Cash and cash equivalentsA letter stipulating banking details None compliance with the Act of the Municipality will be Financial Services compiled and submitted to AG and Dept of Finance. Employee in charge Specialist PM Resolved Partially Resolved Not Resolved L Not Applicabl e for Reviewing Remark N/A Nil Nil Nil N/A Audit finding will form part of AG processes Nil Nil Nil N/A Audit finding will form part of AG processes Specialist PM Specialist PM Specialist PM IDP Manager IDP Manager Specialist PM Tsietsi Rafube 74 The audit finding was resolved. Advert and Letter to Sedibeng was provided as portfolio of evidence and verification was done. Nil Nil Nil Nil Nil Nil N/A Audit finding will form part of AG processes Nil Resolved, Letter stipulating banking details of the municipality was provided as portfolio of evidence Nil Nil ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Findings 40. Debt management not effective Cluster Financial Services 41. Differences between grant amount on the financial statements and the amount on the trial balance Action Plan Taken C. Review Credit Control and Debt Collection Policy and By-laws D. Indigent process 1. Write off of arrears prior to 2011/2012 financial year 2. Write off of arrears in abeyance on a monthly basis 7. Finalization of Legal agreements 8. Report to Council for approval of process Not Applicabl Partially Not Resolved e for Employee in Resolved Resolved Reviewin charge g Debt Manager Financial Services Grants Management Committee to be established to ensure among others the Dobe Mokgethi correctness of grant amounts on a monthly basis. Financial Services The clearance certificate costs are paid directly into applicable vote number. These payments are done when a bank guarantee is received for the capital amount payable for clearance certificate. The current receipting system does not generate the property description on the direct payment. 42. Information not provided for Clearance Certificates Sam Mokoena/Laura Schmidt 75 L N/A Nil Nil Nil N/A Nil Nil Nil Nil Nil Nil Remark Management did not agreed with the AG audit finding. The audit finding is partially resolved. Grants Reconciliation from July 2011 to May 2012 was provided as portfolio of evidence. Review of completeness and accuracy of Trial balance will be performed by CFO to ensure that the AFS agreed to the trial balance. Finding was resolved. Clearance Certificate Register was established. A sample was selected and the requested portfolio of evidence was provided to support the Clearance Certificate Register. ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Findings Cluster Action Plan Taken Employee in charge Not Partially Not Applicable Resolved Resolved Resolved for Reviewing 43. Incorrect and incomplete calculation of VAT 44. Incomplete disclosure of fruitless and wasteful expenditure 45. Non compliance with Section 65(2)(e) 46. Information not provided for audit - Grant Expenditure 47. Some municipal councilors did not declare their interest 48. Differences in amount disclosed in the financial statement and invoices Financial Services 1. Calculate the VAT apportionment rate at the end of June 2012 and affect the recalculated rate from the 1st of July 2012. Tsietsi Rafube 2. To run a report on all transactions zero rated, i. o.t find transactions which VAT was mistakenly not calculated. Financial Services Post dated payments control for third parties payments is in place on Business Integration system (ABSA) on the 7th of each month. Financial Services Financial Services Municipal Manager Financial Services It is an on-going issue institutional challenge. First-in-first out paid principle will be enhanced on tax invoice receipt. Documents were misfiled. Investigations of root causes are undertaken and proper record keeping is in place to prevent recurrence of such events. Register of Declaration of interest was developed and were issued on every Council meeting The matter was resolved during the audit as the statements were updated with the recommendations of the AG. A repetitive review of the AFS will be undertaken before the submission to AG. Nil Nil L Nil Remarks N/A N/A Management has appointed Service Provider to address the matter raised by Auditor General. Fruitless and wasteful register was developed the monthly monitoring and evaluation will be effected from 1st July 2012/13.This finding will form part of AG processes. The audit findings may not be resolved due to the financial constrains Derrick Maaroganye Nil Nil Nil N/A Derrick Maaroganye Nil Nil Nil N/A Derrick Maaroganye Nil Nil Nil The finding was resolved selected sample was performed. Nil Nil Nil Not all Councillorship and Personnel declare their interest. Nil Nil Nil Manager: Speaker Tsietsi Rafube 76 The audit finding was resolved during the audit. Audit finding will form part of AG processes ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Findings Cluster Action Plan Taken Not Applicabl Partially Not Resolved e for Resolved Resolved Reviewin Employee in g charge L 49. Incomplete disclosure of Environmental Rehabilitation provisions Financial Services The matter was resolved during the audit as the statements were updated with Tsietsi the recommendations of the Rafube AG. A repetitive review of the AFS will be undertaken before the submission to AG. Financial Services Reconciliation of salaries suspense control account on monthly basis including review Derrick and supervision i.o.t prevents Maaroganye the re- occurrence of variances. 50. Difference between Venus and Pay Day Total Percentage Number of audit findings remaining for retesting. Percentage 51 0 0% 77 Nil Nil Remarks N/A Nil Nil Nil Nil 16 73% 6 27% 0 0% 29 The audit finding was resolved during the audit. Audit finding will form part of AG processes The funding is partially resolved, Currently service provider has been appointed to address the reconciliation between Venus and Payday System ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Finding 51. Bank account balances not properly disclosed 52. Control environment: Shortcomings with regards to audit committee 53. Risk assessment: Implementations of internal audit findings 54. Control environment: Performance of deputy municipal managers not monitored Action Plan Taken The matter was resolved during the audit as the statements were updated with the recommendations of the AG. A repetitive review of the AFS will be undertaken before the submission to AG. Financial Services Employee in charge Tsietsi Rafube Finding was resolved, Clause was included in the Reviewed Audit Committee Charter. Internal Audit JS Masite The finding was resolved. Internal Audit Js Masite Monitoring and evaluation of performance is done on a quarterly basis. 1st Q informal , half yearly 55. Control environment: Weakness pertaining to preventative measures on environmental factors affecting the municipality Cluster/Department The Environmental By-Laws are at the 3rd Draft and the ELM is assisted by Sedibeng and DEA. The target date for submission to ELM Legal Department is 31 August 2012. The report regarding the Environmental Plan of Action will be resubmitted to the Sec. 80 Committee and thereafter to Mayor and Council. Should be approved by 30 June 2012. Implementation will follow approval subject to funding. All the other matters raised in the Management Letter are subject to funding. The indications are that nothing will be approved for the Municipal Manager/Performance Management System Public Safety Henre de Hart Nnete Makhubo and Benny Mhlanga 78 Resolved Nil Nil Partially Resolved Not Resolved Not Applicable for Reviewing L N/A Nil Nil Nil The audit finding was resolved during the audit. Audit finding will form part of AG processes The audit finding was resolved; the relevant clause was included in the charter. Nil Nil Nil Nil Nil Nil Nil Nil Nil Remark Nil The audit finding was resolved. Half yearly assessment was conducted; however there is one senior manager performance assessment conducted still outstanding however, management has put process is in place to finalize the performance assessments of all senior managers. The audit finding is partially resolved. Draft Air Quality Management By law, Climate Change Tools and draft Environment education and awareness strategy and action plan were provided as portfolio of evidence. ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Finding 56. Control environment: Remuneration policy outdated Action Plan Taken Cluster/Departme nt Employee in charge Review the salary scales for 20072008 and replace them with current salary percentage Corporate Services Mr. Vincent Phalange The Manager: Communications will be engaged in writing and the monthly budget statements will be placed on the website from February 2012. Financial Services Doe Mokgethi 58. Monthly budget statements do not include variances and projections for the remainder of the year 1. Monthly statements to be completed on the new template (C-Schedule). 2. Comments on material variances to solicited and recorded in the template. Financial Services 59. Non compliance with section MFMA 62(1) (d). Irregular or fruitless and wasteful expenditure Register was developed and monitored by delegated personnel (CFO) and feedback is provided on the quarterly bases. 57. Monthly budget statements not placed on the municipality's website Resolved Partially Resolved Not Resolved L Not Applicable for Reviewing N/A Nil Nil Nil Nil Nil Nil Senior Manageme nt Team Nil Nil Nil Senior Financial Services Manageme nt Team Nil Nil Nil 79 Remarks The audit finding is partially resolved. Management will have an addendum to the policy to address the AG finding The audit finding was resolved. Print out from Emfuleni Local Municipality website was provided as Portfolio of evidence verification was conducted. The finding is partially Resolved. Template of C schedule was introduced with effect from January 2012, explanation of variance and corrective action was given, starting from May 2012. Furthermore management to ensure that the explanation for material variance and corrective actions are submitted to Budget so as to comply with Section 71 of MFMA. The Irregular or Fruitless and Wasteful expenditure Register was develop effective date for monthly monitoring and evaluation will is 1st July 2012. ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Finding Action Plan Taken Cluster/Department Employee in charge Resolved 60. Fixed assets: No evidence obtained A Consultants (PWC) has being appointed of periodic review of asset register to assist in all issues related to the Emfuleni Assets and afterward AuditorGeneral will retest the Assets Register Methodology. 61. Unidentified library books during physical verification of library books A Consultants (PWC) has being appointed to assist in all issues related to the Emfuleni Assets and afterward AuditorGeneral will retest the Assets Register Methodology. Financial Services Financial Services Bernard Langa Bernard Langa 62. Expenditure: Contracts not available for inspection The invoice will be submitted to Internal Audit 63. Amount on the invoice does not agree to the amount as per General Ledger 64. The final award of above R5 million may only be sub delegated only to the Chief Financial Officer Basic Services Invoices are adjusted by user depts. for CREDITOR'S section to effect payment. A letter from supplier confirming the changes on the invoice will have to be attached before processing pmt. Financial Services Supply Chain Management functions have been decentralized and different clusters have delegated powers in terms of SCM policy. Adherence to SCM Policy will be encouraged. In terms of section 8 (7.3), The Accounting Officer or delegate may review and reconstitute the members of the Bid Adjudication Committee periodically. Financial Services Nil Nil Partially Resolved Not Resolved Not Applicable for Reviewing L N/A Nil Nil Nil Nil N/A The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. N/A The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. Nil Nil Nil Derrick Maaroganye Nil Nil Nil N/A Thabo Thwala Nil Manager 80 Nil Nil Remarks N/A The audit finding was resolved. The invoice was submitted to internal audit for verification which was conducted. Audit finding will form part of AG processes Will be subjected to AG process. ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Resolved Audit Finding Action Plan Taken Cluster/Department Employee in charge Partially Resolved Not Resolved Not Applicable for Reviewing L N/A 65. Non Compliance with Division of Revenue Act regarding the reporting of unspent conditional grants Grants Management Committee to be established to ensure among others the correctness of grant amounts on a monthly basis. This will enable the correct reporting of grants at the end of the financial year. 66. Trade Payables: Overstatement of Midvale Local Municipality liability 67. Non-disclosure of Operating Leases 68. Budget is not based on the development priorities and targets Creditor's sec didn't have all the invoices as Midvale at the time of request. The matter was resolved with the inter-council indebtedness account reconciling. The department will vet recons prior submission of info for AFS preparation. Ensure full compliance with GRAP 13. The excise can only be performed during the compilation of 2011/12 AFS Tables SA4 to SA6 in the annual budget reconcile the strategic objectives in the IDP to the Budget. The tables indicate the funding for all strategic objectives as per the IDP. The Schedule will be completed again in the 2012 / 13 financial year and will be verified for correctness. Financial Services Dobe Mokgethi Financial Services Derrick Maaroganye Financial Services Tsietsi Rafube Financial Services Dobe Mokgethi 81 Remarks 1. Reconciliation of Grants were performed up to May 2012 2. Reconciliations up to June 2012 will be performed and submitted to the grants committee once the financial system is running. (Year end processes are in progress) 3. An application for all unspent grants to be rolled over into the 2012 / 2013 financial year will then be made to the National treasure Audit finding will be form part of AG processes. The audit finding was resolved. The copy of the invoices and payments were provided as portfolio of evidence and were verified. Nil Nil Nil N/A Nil Nil Nil Nil Nil Nil N/A Audit finding will form part of AG processes Nil The finding was resolved, SA4 to SA6 which reflect how strategic objectives are funded by the budget was completed and that was approved by Council. Portfolio of evidence was provided Nil Nil ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Audit Finding Action Plan Taken 69. Monthly budget statements not S 71 reports have been submitted on submitted in terms of S71 of a monthly basis. Starting January MFMA 2012 both the old formats as well as the format prescribed by the Municipal Budget and Reporting Regulations will be submitted to the National Treasury. Strict measures will be implemented to ensure that these reports will continue being submitted on a monthly basis. 70. Unauthorized expenditure Transfer of amounts to relevant votes on a monthly basis to ensure that votes and sub-votes are not overspent. 71. Incorrect allocation of the provision amounts 72. Deposit register not reconciled to the General Ledger The matter was resolved during the audit as the statements were updated with the recommendations of the AG. A repetitive review of the as will be undertaken before the submission to AG. The deposit register is updated daily as new leases or vacations are received and Reconciliation was perform on the monthly basic Cluster/Departme nt Employee in charge Resolved Partially Resolved Not Resolved L Not Applicabl e for Reviewing N/A Financial Services Dobe Mokgethi Nil Nil Nil Financial Services Dobe Mokgethi Nil Nil Nil N/A The audit finding was resolved. Copies of S71 report were provided as Portfolio of evidence (Letter from Provincial Treasury that outline the information that was supported). Audit finding will form part of AG Processes. Financial Services Tsietsi Rafube Nil Nil Nil The audit finding was resolved during the audit and verification will be performed after tabling of Annual Report. Financial Services Sam Mokoena/Gawi e Nil Nil Nil The finding was resolved and verification was conducted. 73. Vacant land charged refuse It is the basis of the valuation and the technical indication as (VL) that gives the status of the property as improved. Remark Financial Services Sam Mokoena/Shak es 82 Nil Nil Nil N/A The finding still not resolved, Management should review Rates Policy so as to address the tariff of Vacant land charged refuse. ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Resolved Audit Finding Action Plan Taken Cluster/Departme nt Employee in charge Partially Resolved Not Resolved L 74. Duplication in valuation roll 75. Meters in the upload file not linked to any meter number in the transaction file 76. Difference in readings as per upload file and the transaction file. 77. Disclosure for Property, Plant and Equipment Properties within the jurisdiction which are registered appear on the valuation roll. In community of property, both names will appear and only one account will be generated on the billing system. Not Applicabl e for Reviewing Remark N/A Financial Services Sam Mokoena/Laura Nil Nil Nil N/A Audit finding will form part of AG processes. Errors corrected when picked up on the deviation report Financial Services Sam Mokoena/Nerina Nil Nil Nil N/A Audit finding will form part of AG processes. Deviation report and test readings done monthly. Financial Services Sam Mokoena/Nerina Nil Nil Nil N/A Audit finding will form part of AG processes. The matter will be resolve during the preparation of Financial statement for 2011/12 Financial Services Nil Nil Nil N/A Audit finding will form part of AG processes. Nil Nil Progresses of the assets verification were conducted. Currently PWC has been appointed to assist Emfuleni with Property Plant and Equipment. 0 12 Tsietsi Rafube 78. Asset count not submitted to the CFO Financial Services Assets verification will be conducted and report will be prepared. Total Percentage Number of audit findings remaining for retesting. Percentage Nil 10 63% 6 37% Bernard Langa 28 83 0 0% ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Number Audit Finding 79. Control environment: Information requested but not submitted for audit 80 80. Quarterly reports were not submitted to the mayor 81 81. Monthly reports were not submitted to the accounting officer 82 Action Plan Taken Current Management Comment Employee in charge 1. The Budget Office has a Budget Policy which is used as a guideline in the compilation of budgets. 2. The MFMA, MFMA Circulars and the Budget Regulations are guidelines to the Budgeting Process as well. 3. The IDP and Budget Process Plan Financial Services detailing timeframes and deadlines for Dobe Mokgethi events within the budget cycle was also approved by Council in August 2012. 4. The Budget Policy, MFMA Circulars 58 and 59, The Budget Regulations and the IDP/Budget Process Plan are attached as evidence. In terms of standing orders of Emfuleni Local Municipality The quarterly SCM reports serves at SMT, Section 80, MAYCO, and Council. All this committees have different dates Financial Services Thabo Thwala which overlap beyond the 10 of every quarter. The Executive Mayor is the member of MAYCO and Council and the quarterly report serve in those committees. In terms of standing orders of Emfuleni Local Municipality The SCM reports serves at SMT, Section 80, MAYCO, Financial Services and Council. The Accounting Officer is Thabo Thwala the member of SMT, MAYCO and Council and the reports serve in those committees. 84 Partially Resolved Resolved Not Resolved Not Applicable for Reviewing L N/A N/A Nil Nil Nil Nil Nil Nil Remark Nil 1. Copy of Budget Policy and Council Resolution was provided as portfolio of evidence. Nil Partially Resolved. Quarterly reports were submitted to the Mayor, however the reports are not submitted within ten working days framework stated in the Supply Chain Management regulations 7 (3) Nil Partially Resolved. Monthly reports were submitted to the Accounting Officer, however the reports are not submitted within five working days framework stated in the Supply Chain Management regulations 5 (3) ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Number Audit Finding Action Plan Taken Current Management Comment Employee in charge Partially Resolved Resolved Not Resolved Not Applicable for Reviewing L N/A 82. Variance between the creditors listing and the financial statements 83 84 85 86 87 88 89 Ensure that cut-off procedures are observed and adhered to by issuing out a Memo informing all departments Financial Services about the yearend cut-off dates. The Tsietsi Rafube system must be temporarily closed after the cut-off date to prevent further processing 83. Community not invited Matter was resolved, Currently ELM to make representations in invited the community for participation connection with the Municipal Manager through media (news paper, Local Henry De hart 2009/2010 annual report Radio, Emfuleni external News letter, etc) 84. Completeness of Ensure full compliance with GRAP 13. finance lease disclosure Financial Services The excise can only be performed Tsietsi Rafube during the compilation of 2011/12 AFS 85. Differences in amount disclosed as restructuring Grant Withheld and The matter was addressed during the Financial Services Tsietsi Rafube amount as per audit. Correspondence with National Treasury 86. Differences in Grants opening balances Financial Services This was resolved during the audit. Tsietsi Rafube 87. Reconciliation between valuation roll and update on thereof on Venus not made available 88. Differences in grants reconciliation and grants receipts disclosed in the financials Financial Services The matter will be resolve during the preparation of Financial statement for 2011/12 The matter was resolved during the Financial Services preparation of financial Statement for 2010/2011 Remark Nil Nil Nil N/A Creditors list will be ready on the 25 July 2012. Therefore finding will be verified after the completion of creditor's list therefore it will be subjected to AG processes. Nil Nil Nil N/A Audit finding will form part of AG processes. Nil Nil Nil N/A Audit finding will form part of AG processes. Nil Nil Nil The audit finding was resolved during the audit. This will form part of AG audit processes. The audit finding was resolved during the audit. This will form part of AG audit processes. Nil Nil Nil Tsietsi Rafube Nil Nil Nil N/A Audit finding will form part of AG processes. Tsietsi Rafube Nil Nil Nil N/A Audit finding will form part of AG processes. 85 ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Number Audit Finding Action Plan Taken Employee in charge Current Management Comment Resolved Partially Resolved 90 89. Leave policy in draft 91 90. Rentals agreement not signed by both the lessor and lessee 91. Approval for 92 cancellation of fines Corporate Services EDP Public Safety Policy has been work shopped by Speaker. Properties: Agreements with outstanding rental amounts be investigated by Debt Collection. There was SOP in place when the incidents occurred. The SOP will be amended to address the specific error that occurred and will be distributed to all personnel. There matter will be discussed with traffic division to inform their personnel about the correct procedure on how to cancel a document 92. Rental agreements not received 93 94 Properties: Finance to be informed of agreements not valid anymore. Housing: Quarterly stock take will continues be done to detect discrepancy with the Financial Services stock and to improve controls around stock EDP 93. Insufficient controls around stock Not Resolved Not Applicable for Reviewing L N/A Nil Nil Mr. Vincent Phahlane Nil Nil Properties: A. Streak Housing: F Human Nil Nil Wynand Pretorious Nil Nil Remark The finding is partially resolved. Policy has been work shopped by Speaker. The audit finding is partially resolved. Current status was provided as portfolio of evidence. Nil The finding was resolved, Copy of Standard Operation Procedures was provided as portfolio of evidence. Properties: A. Streak Housing: F Human Nil Nil Nil The audit finding is partially resolved. Current status was provided as portfolio of evidence. Thabo Thwala Nil Nil Nil The audit finding was resolved, Quarterly stock takings were conducted. 86 ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Number 95 Audit Finding 94. No formal appointments of members serving on bid specification, evaluation and adjudication committee 95. Extensions of contracts 96 96. Performance of contractors not monitored on a monthly basis 97 97. Bid awarded other than the one recommended by bid evaluation 98 99 98. Balances disclosed on the financial statement with no supporting evidence (Debt Management & Sports and Recreation) Action Plan Taken Current Management Comment Appointments of members serving on Financial Services bid committees are done Clusters or Department will be encouraged to do proper costs projections when doing planning of the Financial Services projects. This will help to ensure that extensions of contracts are not encouraged. Performance Department usually hold Project Management Steering Committee once a month System/ whereby all Consultants and Infrastructure Contractors report on progress reports Planning and and verified all action taken during Asset weekly projects meetings Management Should the Bid be awarded to other than one recommended by Bid Evaluation Committee, section 114 (1) & (2) of MFMA No. 56 of 2003 should be complied with. For this finding the All DMM's National Treasury, Provincial Treasury and Auditor General were not informed and section 114 (2) of MFMA No. 56 of 2003 was applied to rectify an irregularity. The matter will be resolve during the Financial Services preparation of Financial statement for 2011/12 Employee in charge Partially Resolved Resolved Not Resolved Not Applicable for Reviewing L N/A Remark The audit finding was resolved. Copy of formal appointment letter was provided as portfolio of evidence. Thabo Thwala Nil Nil Nil Thabo Thwala Nil Nil Nil N/A Internal Audit still verifying the audit finding raised. Nil Audit finding is partially resolved, not all performance of the contractors was monitored on a monthly basis. Khulekani Nxumalo Nil Nil Thabo Thwala Nil Nil Nil N/A Internal Audit could not provided assurance as the tender file could not be provided by SCM. The file is still with Ratanang Tsietsi Rafube Nil Nil Nil N/A Audit finding will form part of AG processes. 87 ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Number Audit Finding Action Plan Taken Current Management Comment Employee in charge Partially Resolved Resolved Not Resolved L Not Applicable for Reviewing N/A 99. Assets not bar-coded on the asset register 100 101 100. Completeness of asset register-other assets 101. Non compliance with section 62(1)(d). 102 103 104 105 Financial Services Assets Register will be updated by Management after Auditor General express the opinion Consultants (PWC) has being appointed to assist in all issues Financial Services related to the Emfuleni Assets and afterward Auditor-General will retest the Assets Register Methodology. Develop a policy on unauthorised, irregular, fruitless and wasteful expenditure. Design a register to Financial Services populate these expenditure and distribute it to different clusters for identification. 102. Non compliance with Put strategy to improve cash flow Section 65(2)(e) Financial Services through revenue enhancement and cost cutting measures. 103. Finance lease The matter was resolved during the Appendix A not agreeing audit as the statements were updated to the Trial Balance with the recommendations of the AG. Financial Services A repetitive review of the AFS will be undertaken before the submission to AG. 104. Minimum bank Still not in agreement with the AG. accounts not kept Write a correspondence to AG to Financial Services validate the finding and give appropriate recommendation Bernard Langa Nil Nil Nil N/A Bernard Langa Nil Nil Nil N/A Tsietsi Rafube Nil Nil Nil Derrick Maaroganye Nil Nil Nil N/A Tsietsi Rafube Tsietsi Rafube 88 Nil Nil Nil Nil Nil Remark The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. The audit finding will be reviewed by Auditor-General after PWC (Consultants) complete the rectification of asset Register. Irregular or Fruitless and Wasteful expenditure Register was developed and submitted to the relevant management however monitoring and evaluation????. The audit findings may not be resolved due to the Financial constrains Nil The audit finding was resolved during the audit. This will form part of AG audit processes. N/A Management did not agree with the audit finding raised. Therefore the finding is not applicable for verification. ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Number Audit Finding Action Plan Taken Resolved Employee in charge Current Management Comment Resolved Number 106 105. Late Submission of the details of new bank account 106 Audit Finding 105. Late Submission of the details of new bank Financial Services account Action Plan Taken Employee in charge Current Management Comment Obtain a list of all banking details each Obtain a list of all banking details each monthServices and report accounts to AG Tsietsi Rafube Financial Tsietsi Rafube monthnew and report new accounts to AG Provincial Treasury. and Provincialand Treasury. Partially Resolved Not Resolved Not Resolved Not Applicable for Reviewing L N/A Partially Resolved Nil Nil Nil Nil Nil L Not Applicable for Reviewing N/A Remark Nil Resolved, letter was Nilsubmitted Provincial Treasury Nil and Auditor-General. (P.O.E Email sent) N/A Audit finding will form part of AG processes. 106. Incorrect tariffs used 106. Incorrect tariffs used 107 107 108 109 Mokoena/Laura Sam Mokoena/Laura Financial Services 107. Supporting 108 documentation not provided for audit purposes (Expenditure 109 Management) 108. Mid-year budget and performance assessment report not placed on the110 municipality's website 109. Security Management 110 Sam Financial Services 107. Supporting documentation not provided for audit purposes (Expenditure Management) Financial 108. Mid-yearServices budget and performance assessment report not placed on the municipality's website 109. Security Management Municipal Manager Proper record keeping procedures are currently implemented and in place to and procedures safeguard information record maintain keeping arefor easy access. Derrick Financial Services Maaroganye Proper currently implemented and in place to Derrick maintain for Maaroganye Municipal and safeguard Midyear budgetinformation and Midterm SDBIP Paseka Rakosa Manager easy access. was placed in the Emfuleni Municipality website. The Issue was raised with BCX who are the vendor of the Venus system. Their response to this issue was forwarded to the AGSA. The IT section cannot do Municipalbudget and Midterm SDBIP Midyear any alterations to the system as they Manager rights. BCXMunicipality felt that this could was placed in have the no Emfuleni not be done for reasons. Attached find website. the documents from BCX Marked as BCX109 Nil Paseka CIO Rakosa Nil The Issue was raised with BCX who are the vendor of the Venus system. Their response to this issue was forwarded to the AGSA. The IT section cannot do any Municipal Manager alterations to the system as they have no rights. BCX felt that this could not be done for reasons. Attached find the documents from BCX Marked as BCX109 CIO 89 Nil Nil Nil Nil Nil Nil Nil Nil Nil N/A Nil Nil Nil Nil resolved. Printout of website was provided as portfolio of evidence. security Management NilDraft policy was developedNil still awaiting for council approval. Resolved, letter was submitted Provincial Treasury and Auditor-General. (P.O.E Email sent) Audit finding will form part of AG processes. The finding resolved as per our selected sample. NilThe audit finding wasNil Nil Remark Nil Nil The finding resolved as per our selected sample. The audit finding was resolved. Printout of website was provided as portfolio of evidence. Draft security Management policy was developed still awaiting for council approval. ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Number Audit Finding 110. User Access Control 111 112 111. User Access Control 113 112. Program Change Management 114 113. Information Technology Service Continuity Action Plan Taken Current Management Comment Employee in charge This will form part of the IT assessment and review and IT strategy development. Municipal Current status: Unix, Access control Manager/Informatio procedures are documented for Payday n Technology and Venus. The IT usage approved policy control is available and have been in use since the year 2009. The changes to these items were discussed with BCX who is the vendor of this system. As BCX does all changes and database administration Municipal on the system this would have been Manager/Informatio done via an upgrade to Solaris 5.9 n Technology operating system. This could not be done for reasons as set out in the letter (Marked as BCX 111) in the attached file. The requested Procedures have been Municipal developed and implemented by IT. Manager/Informatio Proof is marked Change n Technology Management112 in attached file CIO CIO The Disaster recovery plan for PAYDAY Municipal was developed, implemented and Manager/Informatio tested by IT. Finalised The test results n Technology and proof is marked PAYDAY DRP113 in the attached file. 90 Resolved Partially Resolved Nil Nil Nil Not Resolved Not Applicable for Reviewing L N/A Nil L Remark Nil The finding was resolved, Adding and Modifying is the same procedure. Removal of users are done when personnel resigns/ retire or deceased upon request form pay office informing IT. Nil IT to discuss the finding with Business Connexion as they are the once having database administration rights. CIO Nil Nil Nil CIO Nil Nil Nil Change management procedure have been developed and approved by IT Management. DRP plan was in place for Venus and Payday system and were tested, however BCP was still not developed, Management committed to develop an ogranogram BCP by Service provider (Umnombo) ACTION PLANS FOR 2010/11 AUDITOR GENERAL REPORT Number Audit Finding Action Plan Taken Current Management Comment Employee in charge The IT Steering Committee have not been fully functioning. Only one meeting was held during the current financial year as at May 2012. Municipal Manager/Information Technology 115 114. Information Technology Governance The IT Department is still not being fully capacitated. The intenda system has been shut down and no longer in use. Asset Management Department 91 Not Applicable for Reviewing L N/A Nil Nil Nil Nil Nil Nil N/A Nil Nil Nil CIO Payday user Account Management Consultants (PWC) have being appointed to assist in all issues related to the Emfuleni Assets and afterward Auditor-General will retest the Assets Register Methodology. Total Percentage Number of audit findings remaining for retesting. Percentage Partial Not Resol ly Resolv ved Resol ed ved Bernard Langa 39 0 0% Nil Nil Nil N/A 14 56% 10 40% 1 4% 14 Remark Resolved, meetings held on 30 September 2011, 9 December 2011, 25 May.2012 CIO has been appointed and currently Emfuleni Local Municipality and Sedibeng District still busy negotiating to move IT department to Emfuleni. Resolved – account management is now done by IT Assets Register of IT department will form part of AG process Road Map to an Unqualified Audit Strengthening Project Management PMS & Capacity Governance - Aug 2012 - Sumission of Financial Annual report Sustainability & - On time Revenue SCM capacity Completeness submission of and AFS - Aug 2012 Regulatory Compliance GRAP 17 Compliant Assets Register - Aug 2012 - Aug 2012 92 Road Map to an Unqualified Audit Financial Sustainability & SCM capacity Revenue and Completeness Regulatory - Aug 2012 Compliance GRAP 17 Compliant Assets Register - Aug 2012 Strengthening PMS & Capacity Governance - June 2012 - Sumission of Annual report - On time submission of AFS - Aug 2012 Interventions: • Engagement with AG on compilation of AR during 2011/12 – Completed •Revised asset valuation method - Completed •Submission of Assets register to AG - 30 Aug • Computerized Assets Inf Syst (IQMS) – In progress 93 Project Management Road Map to an Unqualified Audit Strengthening PMS & Capacity Governance - June 2012 - Sumission of Financial Annual report Sustainability & SCM capacity Revenue - On time and submission of Completeness Regulatory AFS Aug 2012 Compliance GRAP 17 Compliant Assets Register - Aug 2012 - Aug 2012 Interventions: • Decentralisation of SCM – Aug Deadline • Capacitation – Skills – In progress • Creation of Contract Mngt – In progress • Review of SCM policy – In progress • Data base clean up – Partially completed • Price benchmark implementation (value for money ) - Completed Project Management Road Map to an Unqualified Audit Strengthening PMS & Capacity Governance - June 2012 - Sumission of Financial Annual report Sustainability & - On time SCM capacity Revenue submission of and Completeness AFS Regulatory Aug2012 Compliance GRAP 17 Compliant Assets Register - Aug 2012 Project Management Interventions: • Meter Audit, verification and data clean-up – In progress • Accounts reconciliation – On going • Segment customers – In progress • Appointment of debt collecting agencies - Completed • Restructure the debtors book – Process to be reviewed • Creation of Revenue Agency – in progress (50%) • Review Tariffs and funding model – In progress • DSM interventions (water & elec loss reduction) – in progress • Appointment of key personell in revenue - Complete - Aug 2012 95 Road Map to an Unqualified Audit Project Management Financial Sustainability SCM capacity & Revenue and Completeness Regulatory Compliance - Aug 2012 GRAP 17 Compliant Assets Register - Aug 2012 Strengthening PMS & Governance Capacity - June 2012 - Sumission of Interventions: Annual report • Allignment of KPI’s with IDP - On time • Review of KPI’s submission of • Review of IDP & SDBIP AFS – Aug • Submission of 2012 Performance Information for Audit by Aug 2012 - Aug 2012 100% complete 96 Road Map to an Unqualified Audit Financial Sustainability & SCM capacity Revenue and Completeness Regulatory - Aug 2012 Compliance GRAP 17 Compliant Assets Register - Aug 2012 PMS & Capacity - June 2012 - Sumission of Annual report - On time submission of AFS Strengthening Governance Project Management Interventions: • Functionality of Sect 80 /79 Committees and Other Committees esp MPAC - Aug2012 100% complete 97 Road Map to an Unqualified Audit Project Management Financial Sustainability & SCM capacity Revenue and Completeness Regulatory - Aug 2012 Compliance GRAP 17 Compliant Assets Register - Aug 2012 - Aug 2012 Strengthening PMS & Capacity Governance - June 2012 - Sumission of Annual report Interventions: - On time • Establishment of IPAM submission of • Development project mngt AFS framework/system • Implementation of contract mgt • Implementation of ePmLive 70% complete 98 CHALLENGES,WAY-FORWARD AND PRIORITIES 99 CHALLENGES Billing and non payment of services – R2.6 billion Debtor’s Book High Water and Electricity Losses, theft and non payment Water (66% ) = R241 million Electricity (11%) = R60 million Skills shortage and high vacancy rate In adequate Funding – High indigence Infrastructure Back log – R20 billion Non payment for Services in former black townships – No Metering Unfunded Mandates – Provincial Functions (Health, Libraries & Facilities) Arrear Government Accounts – R44 million Insufficient Cash Flow – Overdraft facility of R150 million raised as at 01 July 2012 Data Integrity Customer Services Ethos Amongst Staff 100 WAY FORWARD & KEY PRIORITIES Ring-fence the revenue function Establish a customer call and walk in center Meter verification and data clean up (Meter audit) Installation of meter at un-metered areas Ensuring accuracy of meter readings at the right time. Addressing internal control deficiencies Improvement of Revenue Collection Impose Stringent Credit Control Measures Appoint collecting Agencies for all debt Restructuring of Debtors’ book Address all AG Findings Intend Obtain an Unqualified Audit 2011/2012 101 WAY FORWARD & OTHER PRIORITIES Upgrade and Maintain infrastructure through MIG – R143 885 000 Allocation for Basic Service Delivery Programs Enforce all Municipal By-Law by creating a super by-law enforcement unit Review Organizational Structure (People, Processes & Systems) Implement Demand Side Management Partnerships to Reduce Water and Electricity Losses Water Electricity Waste = Reduce by 25% = Reduce by 5% = Reduce waste to landfill sites by 5 to 10% 102 THANK YOU AND SINCERE APOLOGIES!! FROM EXECUTIVE MAYOR 103