“Live”
“Online”
On-premises
Uniform Service
Individuals/SOHO
Ad-supported/Subscriptions
Consumer or
SOHO focused
offering
Most Flexibility and Control
Organisations
Subscriptions/Licenses
“Desk-less”
offering for users
with limited needs
Enterprise
software
delivered as a
service
Rich, enterprise
software
providing the
most capability
Standard
• Multiple customers, one architecture
• Customer needs rapid deployment
• 5 seat lower limit 13,000 upper
• Cost efficiency a key focus
Dedicated
• Single customer per architecture
• Businesses greater than 5,000 seats
• Optimise for 20,000+
• Customer needs most server features
Individual SKUs
Business Productivity
Online Standard Suite
Standard Suite
Add-On SKUs
Exchange Online
Extra Storage
Office SharePoint
Online Extra Storage
Deskless Worker Suite
Server Technology
Microsoft Online Services
Server features
Deskless
Unified Messaging
Messaging
Messaging Records Management
Exchange Web Services/WebDAV
Message Archiving
Active Sync Mobility
Outlook Connectivity
Anti Virus, Anti-Spam
Shared contacts, tasks
E-mail, shared calendar, OWA
Internet Sites
Collaboration
Extranet Collaboration
Custom Code Support
Excel® Services
Enterprise data search
Site search
Read Only
My sites
Enterprise/Web content
People and personalization
Blogs, Wikis, Intranet sites
Templates and Web parts
Communication
Federation/compliance
1:1 PC video and voice
Communicator connectivity
IM/presence awareness
Call management
N/A
Current Feature
Future Release
Standard
Dedicated
(No minimum)
(5000 Seats Min)
PSTN connected voice
Multi-party voice and video
Application sharing
Live Meeting Web access
1
IT Generalist
End User
Service Administration
Customer
Premise
Service applet SSO
and client config
Trials
BPO Admin portal
Provisioning
web Service
VL
OLS Interface
Backups
Sign in
service
Syndicated
services
Deployment
and configuration
Service Object model
EHS
Live Meeting
Service monitoring
Audit collection
4
Performance logging
and collection
Capacity mgmt
Patch mgmt
1
2
3
4
2
Customer centric
service health
Ticket mgmt
HMC namespaces
Alert publishing
HMC MPS/MPF
BPO specific KB
Providers
Sharepoint
OCS
Exchange
AD
3
Attributes
Standard
Dedicated
Exchange and SharePoint Server
Features
Similar features for Exchange but greater disparity at
SharePoint
Closer alignment with server capabilities
Subscription Management
Purchase via EA or Microsoft Online Customer Portal;
Annual pre-pay
Custom contract; Invoice in arrears
User Provisioning
AD sync available but require self service activation via
Microsoft Online Administration Center; Company wide
pooled storage
Automated provision via AD sync; Fixed email storage
per user
Service Configuration
MOAC Portal
Limited configuration capabilities
More configuration capabilities through support desk
only
End User Experience
Different credentials versus AD with required use of
Sign-In Client
AD synchronized credentials; no additional client
software
User Access
No need for VPN; all HTTPS
Outlook 2007 only
Require dedicated network link
Outlook 2003 +
Support
24x7 IT Pro call support and support portal
24x7 IT Pro call support and email only
SLA
99.9% with up to 100% credit, reactive reporting only
99.9% with up to 100% credit, proactive reporting and
credit
Co-existence and Migration
NO free/busy co-existence
Standard tools only support Exchange 2000+ migration,
2 stage migration for other platform
Free/busy co-existence
Custom migration by Microsoft or Partner
Datacenter Hosting
Multi-tenant architecture
Dedicated hardware, storage
Security and Continuity
RTO, RPO < 24 hours
CyberTrust Certification
SAS-70 in progress
RTO, RPO < 24 hours
SAS-70 certified
Extensibility
Web services support but NO code-level customization
for SharePoint
Web services support and code-level customization for
SharePoint
Markets
• Australia
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Austria
Belgium
Canada
Denmark
Finland
France
Germany
India
Ireland
Italy
Japan
Netherlands
New Zealand
Norway
Portugal
Singapore
Spain
Sweden
Switzerland
UK
Markets subject to change
Service Portal
Languages
•
•
•
•
•
English
French
German
Spanish
Japanese
Data Centers
• United States
• Dublin
• Singapore
• Amsterdam
Each country must be within reach of a Primary Data Center to ensure a good user experience, and within
reach of a second Data Center to provide geo-redundancy
• Each service has a different latency requirement. SharePoint is the
most stringent at 100ms
• For BPOS-S the primary Data Center must be within 100ms of
latency
• BPOS-D latency requirements vary based on the customer’s
network
• To provide geo-redundancy in case of an emergency, there must be
a second back-up data center in the same region
• Both Data Centers must have sufficient capacity to handle the
number of users forecasted
Delivering highly secure, private, and reliable computing
experiences based on sound business practices
Key Features
•
Geo-redundant datacenters
•
N+1 architecture
•
9 layers data security
•
CyberTrust certified
•
Secure access via SSL
•
ITIL/MOF operational practices
•
24x7x365 support
•
Backed by 99.9% uptime SLA
• Multi-layered data protection
• Secure data access via HTTPS
• Cyber-trust and SAS70 compliance
Filtering Routers
Firewalls
Intrusion Detection System
System Level Security
Application Authentication
Application Level Counter-measures
Virus Scanning
Separate Data Networks
Authentication to Data
Monthly Uptime Percentage
< 99.9%
< 99%
< 95%
Advisor Model (MOSPA)
Service Credit
25%
50%
100%
Service Provider / Bundle Model
SLA
Microsoft
Microsoft
Customer
SLA
Partner
Customer
Same or better SLAs pass through to customer
Partner
MS – customer and Partner – customer SLAs are separate
• Financially backed SLAs
• Consistent across standard and dedicated offerings
• Available to all customers and partners
* Terms and conditions apply to all SLAs.
Q1 2009
Q2 2009
Q3 2009
Q4 2009
Q1 2010
- Quarterly release windows per year
- Extent of changes varies per service and per release window
- Services may ship on different dates within the window
Version Types
Upgrade Policy
Major
Versions
Introduction of new service or service upgrade with
incompatible network protocol or significant change to
end user and administrator experience not offered as
an optional feature
Customer will have up to 12 months to upgrade to
new version of the service after the official
availability of the service
Minor
Versions
Service upgrade that include new opt-in major features
and does not pose the impact of major versions
Customer will be notified in advance of changes
but will NOT have the option to determine the
timing of upgrade
Patch
Versions
Service upgrade that involving the application of a bug
fix or customer enhancements
Customer may be notified in advance of changes
and will NOT have the option to determine the
timing of upgrade
Services
Platform
New Business
Productivity
Capabilities
Reaching New
Class of Users
Next
Generation
Exchange
Online,
SharePoint
Online and OC
Online
Introducing
New Services
Partner
Enablement
International
and Data
Center
Expansion
Commerce and
Billing
Innovations
BPOS-Standard
BPOS-Dedicated
EHS
Identity through
Federation
•
•
•
•
Standard
Standard
Increase to 5GB (25max) mailbox
Multi-Language UI
Deskless Worker
Blackberry Device Support
• International Release
• Deskless Worker
• Order on Behalf
• Wave 14 Updates
• Order on Behalf
• Wave 14 Updates
• First General Availability
• Basic IM and Presence
Standard
• Audio/Video quality
improvements
Improved Business Productivity Capabilities
• Wave 14 Updates
• Wave 14 Updates
Self-help portal
(Microsoft)
Information
Worker
Admin portal
(Microsoft)
- Password changes
- How to’s
- Config, DL creations...
- User management
- Server status
- SharePoint Config
Telephone help desk
Telephone Support
- Microsoft (free)
- Partner (extended service)
-Microsoft (free)
-Partner (extended service)
End-Users
Remote services
(Partner)
Microsoft
Microsoft & Partner
Partner
- Remote desktop mgmt
Onsite and local
services
- Hardware and network
troubleshoot
End-User
IT Pro
Tier 1 – Front
End
Partner
Partner/Microsoft
Tier 2 – Back
End
Partner/Microsoft
Microsoft
IT Pro
IT Pro
Branch Office
Giving IT the flexibility to choose Online
deployment by geography, workload or roles
HQ
User Subscription License can be used with the service and with on-premises servers
USL
Online Service Rights
Internet
Microsoft Hosted Servers
On-Premises Rights
*Customers still must buy on-premises Server Licenses
Customer Servers
SharePoint Example
Customer purchases SharePoint Online User Subscription License
Licensed User can use the USL to access the Service
Customer purchases SharePoint Server licenses for their on-premise servers
Same Licensed User can use the USL as a Client Access License to access On-Premises Servers
• Ensures consistent end user
experience, whether on-premises or
Online
• Active Directory Sync Tool
continuously synchronizes onpremises AD with Exchange Online
user list
•
Tool installed on local AD server
• Exchange Online user list becomes
read-only in coexistence scenario
• For more information:
− http://technet.microsoft.com/en-
us/library/bb981068.aspx
Office Workers
Have a PC or laptop at work
Rich client and server needs (on-premises or online)
Create and edit new content
Collaborate with co-workers
Occasional need for browser-based access to documents
Active Sync device support
Don’t have assigned PC at work
Not currently licensed for Office
Factory floor workers, retail assoc.
No content creation, limited editing
Smaller storage requirements
Limited collaboration with co-workers
Access e-mail and content via browser
Lower Cost
Deskless Worker SKU
Low cost offering to users that do not have
messaging and collaboration capabilities today
Exchange Online Deskless Worker
SharePoint Online Deskless Worker
• 500 MB mailbox
• Read-Only Access to calendars,
• Outlook Web Access Light only
• Messaging, calendar, contacts
• Anti-Virus / Anti-Spam
• Optional archiving and mail encryption
• No Mobile Access
contacts, portal sites only
• Read-write access to Wikis, Blogs and
Forms
• Set-mail alerts
• Search capabilities
• No Mobile Access
Customer Options
Features
Pricing & Terms
• PIM: Push email, calendar,
contacts with GAL
integration, tasks
• Device management:
device wipe, password
reset
• Service settings:
standardized across
service (not customized
per customer)
PIM:
Push -- for email
Wired sync -- for calendar,
contacts with GAL
integration, and tasks
• $10/user/month
• $50/user setup ($1K min)
• Month to month , separate
agreement
Included without additional
charge*
• Customized service
settings
• Other device management
features (application
distribution, etc.)
-----
*Additional fees may apply from network service provider
Improved Business Productivity Capabilities
Microsoft Confidential (NDA Only Discussion)
Standard Online & Server
SharePoint Designer
− Create no-code workflows
− Customize content types
− Taxonomy and branding via master pages
and layout
− Site templates
− XSLT
− JavaScript
Info Path
− Use InfoPath to design forms for workflows
(with client)
Data View Web Part
− Mashup, filter, roll-up and render SharePoint
data or data from external Web Services
SharePoint Web Services
− Access and manipulate SharePoint files and
data remotely
Server Only
Server Side Code
− Deployed features or solutions
− Pluggable auth providers
− Custom Web Parts
− Site definitions
− Coded workflows
− Info Path forms with coded business logic
Current Feature
Future Release
Sync with Outlook
Email Alerts & Notifications
Issue Tracking
Document Collaboration
Presence
Social Networking Web
Mail Enabled List
Document Info Panel/Action Bar
Content Authoring
Master Pages, Layouts, Controls
Content Management
Retention and Audit Policies 4
Three State Workflow
State Variations
High Fidelity Web Site/Branding
Slide Library
WYSIWYG Content Editor
Content Staging, Publishing, Dploy
IRM Integration
Std Business Doc Workflows
Std Enterprise Site Templates
Std Publishing Site Templates
Records Repository and Legal Hold
Email Content as Records
VSTF Integration
Client Integration
SharePoint Designer
RSS Content Syndication
Audience Targeting
Site Manager
Site Documentation Aggregation
Portal Site Templates
User Profile Import
Privacy and Security
Audience Targeting
My Sites; Site Directory
Colleagues and Memberships
Document Roll-up Web Part
Mobile Device Support
Backup and Restore SP Designer
Aggregate Web Parts
Search (UI, relevance, security)
Cross Site Collection Search
Enterprise Content Sources
People Search
Search Federation
Business Data Search
Form Libraries
Custom Non-Code Workflows
MOSS Out of Box Workflows
Browser Based Forms
Custom Code Workflows
Standard Dedicated
BI Dashboard
KPI and Filtering Web Parts
Report Center Templates
Excel Services
Data Connection Libraries
Business Data Catalog
Business Data Web Parts
Performance Point Integration
99.9% Uptime SLA
24x7 Web/Phone IT Pro Support
Geo Redundancy Data Protection
Multiple Site Collections Support
Vanity Domains
250MB/User Storage
Authenticated Access
30 Days Backup & Restore
WAN Acceleration
Pre-Production Environment
Partner Access
Anonymous Access
Customer Portal
Administration Center
Company Portal
Sign On Client
Standard does not include Blank Meeting, Decision Meeting, Social Meeting, Multipage Meeting
Workspace
4 Standard does not include logging of all actions on sites, content, and workflows, audit log reporting
3
Standard does not include My Site Host, News Home Template,
Internet Presence Web Site
2
Business
Intelligence
People and Group
Features
Standard Dedicated
Service Specific
Collaboration
Surveys
Portal
Meeting Site Templates
2
3
Search
Collaboration Site Templates
Features
Online
Portal
Standard Dedicated
Forms
Features
Dedicated
Standard
• Content Publishing
• Integration with Office 2007
• Integration with SharePoint
Designer 2007
• Support for 20 of fantastic
forty templates
• Three state workflow
• No-code workflows
• Content Publishing
• Documents, Wikis, Blogs
• InfoPath Forms
• Windows Mobile Device
Support
• Vanity domains
• Social Networking
• Support for fantastic forty
templates
• Custom code workflows
• Content staging and
deployment
• BI
• Portal Site Templates
• Server side custom code
(review needed)
Anonymous Access
Partner Access
Mail enabled lists
Email content as
records
• Performance Point
• Full customization
capabilities including
server side code
On Premises
•
•
•
•
Use Office SharePoint Designer 2007 to create and
deploy no-code workflows, customise content types,
taxonomy, and branding via master pages and layouts.
You can also create and deploy site templates.
Use the Data Form Web Part to create applications to
mash up, filter, roll up, and render SharePoint data or
data consumed from a Web service such as RSS.
Use Microsoft Office InfoPath® to design forms for
workflows, provided the forms contain no custom code.
Use the Office SharePoint Server Web services to
access and manipulate SharePoint data remotely.
Use inline code, build coded workflows, or develop Office
InfoPath forms with coded business logic.
Deploy features, solutions, pluggable authentication
providers, Web Parts, site definitions, or other modifications
that require deployment and configuration on the server.
Modify built-in SharePoint files, web.config settings, security
policy, and other elements.
Make configuration changes that affect the Web server or the
Microsoft .NET Framework.
Make changes or add capabilities that require a custom
database or changes to the database schema.
Current Feature
Future Release
General
Shared Contacts, Tasks
Message Attachment up to 20MB
14 Days Deleted Item Retention
Conference Room
99.9% Uptime SLA
IT Pro Support
Geo Redundancy Data Protection
5GB
Max 10GB
Reactive
Call/Portal
5GB
Max 10GB
Proactive
Call/Email
EHA
EHA
Fortiva
Fortiva
Public Folder
Security &
Compliance
Anti Virus/Anti SPAM via EHF
Rights Management Service 2
Mail Encryption (Optional)
E-Discovery Archive (Optional)
Personal Archive (Optional)
UM &
Fax
Extensibility
Messaging Records Management
MAPI
Exchange WebDAV
SMTP Relay
Exchange Web Services
POP3/IMAP4
Outbound Fax
Voicemail Integration
Outlook Voice Access
Deskless available in both standard and dedicated versions
2 Can integrate with on site deployment of Rights Management Service
OWA Light
Ver. 6
BIS Only
2 Stage
2 Stage
2 Stage
Custom
Custom
Custom
Custom
Custom
Outlook 2007 Support
Outlook 2003 Support
Entourage Support 3
Firefox /Safari Web
Browser 4
Windows Mobile Devices
iPhone, Nokia E Series/N Series
AD Credential Synchronization
AD/GAL Synchronization
On-Premise Exchange Free/Busy
On-Premise Notes Free/Busy
Exchange 2000, 2003, 2007
Exchange 5.5
Notes/Domino
GroupWise
POP3/IMAP
Customer Portal
Administration Center
Company Portal
Sign On Client
Free/Busy and GAL is not supported on Entourage
Only OWA Light is supported on Firefox and Safari browser
5 Standard only provide BIS support; Dedicated provide basic
Blackberry support (mail, calendar, contacts, GAL)
4
Dedicated
OWA Light
Ver. 5+
Outlook Anywhere via HTTPS
BlackBerry Devices5
3
1
Standard
Outlook Web Access
Client & Mobility
Larger Size Mailbox Available
Features
Coexistence
Default Mailbox Size
Dedicated
Migration
Standard
Online
Portal
Features
• Standard US
• Dedicated Worldwide
• International Available
• Deskless Worker
• Wave 14 Updates
• Standard US
• Dedicated Worldwide
• International Available
• Deskless Worker
• Wave 14 Updates
• Standard Beta
• Standard GA
• International Available
• Wave 14 Updates
• Standard and Pro
• International Available
• Service Update
• Wave 14 Updates
• Single Sign On
• Forefront Integration
• Next Generation Archive
• Directory Service Enhancements • Service Update
• Forefront Reporting Integration
Protect Investments in CAL Software Assurance
New or Existing
SA Agreement
Additional Step-Up USL
Agreement
Software Assurance
Credit for
Software Assurance
WITH
Perpetual
Client Access License
Step-Up User
Subscription License
USL
Agreement
User
Subscription
License
Services Are Licensed on a Per User Basis
USL – User Subscription License
Provides non-perpetual rights to an Online Service with no buy-out rights
Does NOT require a prerequisite CAL with Software Assurance or Subscription license to purchase
Step-Up USL – Step-Up User Subscription License
DOES require a prerequisite CAL under Software Assurance or Subscription license to purchase
Must continue to renew perpetual CAL & Software Assurance agreement to retain “step-up” rights
BPO Suite Part of Platform EA
New or Existing
Platform Enterprise Agreement
Attach BPOS Suite
Step-Up USL to EA
CAL Suite:
Core CAL Suite
BPO Suite Step-Up
from
Core CAL USL
+
+
• BPO Suite is attached to an EA as an Additional Product
Office:
Office Pro Plus
• Step-Up licenses offered for Core CAL & ECAL Customers
BPO Suite Step-Up from Core CAL
BPO Suite Step-Up from ECAL Suite
+
Windows:
Vista
• Services only offered per user
• Device CALs have 1:1 relationship with Step-Up USLs
1 Device CAL qualifies for 1 Step-Up USL
• Deskless Worker Suite can be purchased in EA
Platform EA
© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Location
Service runs in
isolation
A data center
located within a
data center
Availability
Each service runs
with complete
n+1 redundancy
within the
data center
Multiple data
copies to protect
against data loss
Full service georeplication for
disaster recover
All Services Protected by Forefront
Services
Microsoft Online
Administration
and user portals
Exchange service
SharePoint
service
Live Meeting
Significant
Excess Capacity
Users are preallocated ensuring
available capacity
Capacity modeling
implements capacity
at least 3 months in
advance of forecast
N+1 Redundancy
Throughout
Network
Storage
Servers
Result: 99.9%+
reliability
Dual power supplies
Dual network interfaces
Full lights out management capabilities
RAID 1 + 5
Optimized for performance and availability
Disk to disk to disk backup
Full failover capabilities
N+1 throughout the network stack
Operations practices based on ITIL/MOF
Change management
Incident management
Problem management
Dedicated Service Operations Center (SOC)
Focused on BPO
Experts in On-line Collaboration Services
Dedicated Service Administration team
ISO17799 Security procedures
Significant investment in tools to ensure
the service is there 24x7 and if there are
problems we know before the customer does
Complete monitoring suite
Microsoft Systems Center Operations Manager
Transaction monitors around the world
Holistic network monitoring
Security monitoring
Custom built tools to provide further insight
Custom MOM Packs
Synthetic transactions
Access and Virus control
• ISA for pre-authentication
• Authentication and content encrypted via HTTPS
• Strong user passwords
• Forefront for SharePoint (Server side anti-virus – Microsoft
Antimalware Engine, Kaspersky Antivirus Technology,
Norman Virus Control, Sophos Virus Detection
• Data separation between organizational units through
strong security boundary of Site Collections
• Active Directory (AD) provides highly secure and reliable
user management
Data Backup
SQL Mirroring
Raid 1+0 for content, search and logs
Data Protection Manager (DPM) backups
Backup and Recovery
− Data backed up once a day
− Backup retention for two weeks
Backup replication into secondary data center
Support & Service Level Agreement
99.9% uptime
Up to 100% fee credit
for missed SLA
24x7 IT Pro Support
Phone Support
Integrated electronic
ticketing system to
submit and check on
issues
Unified Administration
One portal for user management, license management,
service setting and support
Recycle Bin
Items in the recycle bin are automatically deleted in 30 days.
If a user deletes an item from their recycle bin, it goes to the second
stage recycle bin.
Only a site collection administrator can restore things from the
second stage recycle bin.
Items in the second stage recycle bin are automatically deleted after
30 days.
Items in the recycle bin count against the user’s quota while items
in the second stage recycle bin do not.
Recycle bin’s are PER USER except for the second stage recycle bin,
which is per site collection.
End User Access
Sign-In Tool (on your desktop)
Log in to the Sign-In Tool and
access all your services without
having to enter passwords
From the web
•
•
•
Go to
https://home.microsoftonline.com
Log in with your credentials
Access with VPN
Migration
Third Party Migration Tools Available
Migrate sites, lists and libraries to SharePoint Online
with full fidelity
Copy folder to SharePoint Online Explorer View
Standard and Dedicated
•
•
•
•
Multiple customers, one architecture
Customer needs rapid deployment
No seat limit
Cost efficiency a key focus
•
•
•
•
Single customer per architecture
Businesses greater than 5,000 seats
Optimize for 20,000+
Customer needs most server features
Deskless Worker
Low cost offering to users that does not have
SharePoint capabilities today
Read-only access to calendars, contacts,
portal sites only
Read-write access to Wikis, Blogs and Forms
Set-mail alerts
Access SharePoint Online via Mobile devices
Search capabilities
* Features not finalized
Deployment Choices
Hybrid
Online
On-premise
Considerations
1.
2.
3.
4.
Need all the features of MOSS 2007 today.
Have IT personnel skilled in SharePoint
Would like to retain control of your SharePoint Infrastructure
Extensive customization and integration with LOB applications
1.
2.
3.
4.
5.
Have at least 5000 users; most likely will deploy for 20,000 users.
Need all the features of MOSS 2007 today.
Do not have IT personnel skilled in SharePoint
Would like to outsource your SharePoint Infrastructure
Need extensive customization and integration with LOB applications
1.
2.
3.
4.
Storage needs of less than 1 TB.
Do not have IT personnel skilled in SharePoint
Would like to outsource your SharePoint Infrastructure
Need basic collaboration capability, wikis, blogs, team discussion boards,
authenticated users
1.
2.
3.
Do not have IT personnel skilled in SharePoint
Would like to outsource your SharePoint Infrastructure
Need basic collaboration capability, wikis, blogs, team discussion boards,
authenticated users for some users
Need extensive customization and integration with LOB apps for some users
4.
Recommended Deployment
Choice
DEDICATED
STANDARD
Security and Availability
Secure, Encrypt and Retain Messages
INTERNET
SPAM
(Optional)
(Optional)
Security and Availability
Built-in Virus and Spam Protection
A simple MX record is all
it takes to begin filtering
Real-time Attack
Prevention (RTAP) and
Directory Services protect
against the largest attacks
Virus filter delivers zeroday protection using
multiple, complementary
anti-virus engines
Flexible policy filter to
enforce corporate
e-mail-use policies
High-accuracy
spam filtering
E-mail queuing ensures
mail is never lost
Internet
SPAM
E-mail enters
the global data
center network
Directory
Services
Connections from
all senders are
analyzed,
connections from
illegitimate
senders are
blocked
Spam
Prevention
Queued e-mail is
delivered in a flowcontrolled fashion when
server is available
Exchange
Online
Real time attack
prevention (TRAP)
IP-based
authentication
Reputation database
Look up e-mail
filtering settings
for domain
No
If server is
unavailable,
e-mail is
queued up for
five days
Yes
Is e-mail server
available?
Virus
Scanning
Policy
Enforcement
Spam
Protection
Anti-virus Engine 1
Custom Policy
Rules
Custom Spam Filter
management
(CSFM)
Anti-virus Engine 2
Anti-virus Engine 3
Attachment and
message
attribute
management
Content and
Policy
Quarantine
Fingerprint Engine
Rules Based
Scoring
Spam
Quarantine
Clean e-mail is
handed off to
corporate
e-mail servers
Security and Availability
Legal Discovery Archiving (Optional)
Internet
Global Data Center
Network
SPAM
If server is unavailable, e-mail is
queued up for up to five days
Exchang
e Online
Queue
E-mail
Server
NO
Filtering
Managed Anti-Virus
Is e-mail server
available?
YES
Managed Anti-Spam
Policy Enforcement
E-mail, IM
Archive
Auditors, Outside
Counsel Access
Archive repository benefits from upstream spam and virus protection features
Full text indexing of e-mail and attachments, IM and Bloomberg mail
Compliance tools for supervising, escalating, tracking messages
Users can access message archive via the web for real time e-mail functionality
Security and Availability
Email Encryption for Data Privacy (Optional)
Global Data Center Network
Exchange
Online
Filtering
Managed
Anti-Virus
Policy
Enforcement
Encrypt Rule
Managed
Anti-Spam
TLS Encrypted E-mail
Secure Reply
via ZDM
Gateway
Encryption
Server
Key
Server
Encryption is performed via rules and enforced by gateway
Voltage Identity-Based Encryption (IBE) uses a common ID for public key
Encrypts any e-mail and attachments
Supports all systems and e-mail clients
TLS-enabled network further ensures security of messages
Zero Download Manager (ZDM) enables secure, web-based decryption with
encrypted replies for any mail recipient
I
N
T
E
R
N
E
T
Recipient
Network
Security and Availability
Support & Service Level Agreement
99.9% uptime SLA
Up to 100% fee credit for
missed SLA
24x7 IT Pro Phone
Support
Integrated electronic
ticketing system to
submit and check on
issues
Simplified Management
Unified Administration
One portal for user management, license management,
service setting and support
Simplified Management
Easy Access for End Users
Rich Client, Mobile, Web Access
User signs in just once for all services
Access to Outlook and OWA
Exchange ActiveSync Support
Links to SharePoint, Live Meeting
For more information:
http://technet.microsoft.com/en-
us/library/bb981049.aspx
Simplified Management
Accelerate Speed to Value
•
•
•
•
•
•
Up and running quickly
Latest software
No more server upgrades
Subscription-based
Predictable cost
Optimize productivity
Software + Services Accelerate the Journey
IT Is A
Cost Center
IT Is An
Efficient
Cost Center
IT Is A
Business
Center
IT Is A
Strategic
Asset
Flexible Deployment
Coexistence
Giving IT the flexibility to choose Online deployment
by geography, workload or roles
HQ
Branch Office
Flexible Deployment
Coexistence between On-Premises and Online
• Exchange coexistence
• Some users on-premises,
others Online
• External e-mail routes to on-
premises server first and then
to Online
• Wizard for easy setup
• GAL synch provides consistent
end user experience
• For more information:
− http://technet.microsoft.com/en-
us/library/cc507167.aspx
− http://go.microsoft.com/fwlink/?Lin
kId=110222
Flexible Deployment
Active Directory Syncronization
• Ensures consistent end user
experience, whether on-premises or
Online
• Active Directory Sync Tool
continuously synchronizes onpremises AD with Exchange Online
user list
•
Tool installed on local AD server
• Exchange Online user list becomes
read-only in coexistence scenario
• For more information:
− http://technet.microsoft.com/en-
us/library/bb981068.aspx
Flexible Deployment
Mailbox Migration
• Mailbox migration tool available
• Mailboxes and other mail items
can be migrated to Microsoft
Online Environment
• Migration tool installed on on-
premises server
• Exchange 2000+, POP3/IMAP
• For more information:
− http://technet.microsoft.com/en-
us/library/cc507142.aspx
Deployment Choices
On-premises
Need all the features and configuration options of Exchange Server today
Have IT personnel skilled in Exchange Server
Would like to retain complete control of Exchange Infrastructure
Extensive customization and integration with other applications
Online
1.
2.
3.
4.
5.
Have at least 5000 users; most likely will deploy for 20,000 users.
Need features and options not available with Exchange Online Standard
Do not have IT personnel skilled in Exchange Server
Do not want to maintain internal Exchange infrastructure
Prefer dedicated hardware and storage
1.
2.
3.
4.
Minimum 5 seats to start
Do not have IT personnel skilled in Exchange Server
Do not want to maintain internal Exchange infrastructure
Need standard messaging and calendar functionality
1.
2.
Minimum 5 seats to start
Some users need extensive customization and integration with other
applications or need to remain on-premises for any reason
Other users only needs standard messaging and calendar functionality and
want to leverage online users
Hybrid
1.
2.
3.
4.
Online
Considerations
3.
Recommended Deployment
Choice
DEDICATED
STANDARD
