Great Basin College Course Syllabus Spring 2011 Course Title: Sections: Credits: Instructor: Instructor Contact: Classroom: Class time: Office Hours: Email: Introduction to Human Resource Management – MGT 283 I01 Three (3) Stephen J. Theriault, MBA Cell Phone (775) 220-5582 WebCampus Internet Mon and Wed. 9:00 – 11:30 AM stephent@gwmail.gbcnv.edu Textbook: Human Resource Management, 12th Edition Mathis, Robert L. and Jackson, John H. (2008) ISBN: 978032454303 Catalog Description: Duties and responsibilities of personnel management. Areas covered include employee needs, human relationships, orienting and training employees, benefit programs, and economics of supervision. Prerequisite: None. Course Purpose: Develops an understanding and be able to apply the basic principles of personnel management. Course Objectives: The general goals of this course are: a. Identify the responsibilities of a human resources department. b. Explain the role of supervisor in human resource management. c. Describe the trends in the labor force composition and how they affect human resource management. d. Explain how the three branches of government regulate human resource management. e. Describe how work flow is related to organizational success. f. Explain the role of human resources in the recruitment process. g. Describe the selection process and methods of evaluation. h. Explain how to assess training needs and link training programs to needs. i. Identify the importance of performance management. j. Identify the steps in the career management process. k. Describe how organizations contribute to employees' job satisfaction. l. Identify the decisions involved in establishing a pay structure. 1 m. n. o. p. Explain how organizations link wages to overall performance. Discuss the importance of benefits as part of employee compensation. Define unions and labor relations and their role in organizations. Identify the factors that influence human resource management in international markets Specifically, students who successfully complete this course will: a. Understand the basic principles of Human Resource Management b. Understand the basics of leadership. c. Demonstrate the ability to formulate plans and strategy. d. Demonstrate the ability to communicate in a management setting. e. Have college-level skills in reading, writing, and oral communication appropriate to their degree and/or emphasis. f. Have problem solving, creative, and critical thinking skills. g. Have effective and efficient learning skills, including the location and evaluation of information. h. Understand the importance of cultural traditions, diversity, and ethics in the modern world. Methodology: This course is offered as an online class. In order for students to be successful, they should read the text, participate in the discussions, and complete the Chapter exercises and course work as assigned. Course content and all learning activities are presented using behavioral, affective, and cognitive formats with the end result focused on the student’s ability to apply the theories and concepts. Practical scenarios will be presented to allow students to develop their own unique management skills while examining what other managers have done when faced with these same dilemmas. Written Papers/Cases: Students are expected to complete the assigned “Chapter Cases” as assigned at the end of specified chapters. Discussions: A discussion topic will be posted for student’s consideration. Students can earn 10 points for an initial substantive post to the topic and an additional 10 points during the week with thoughtful and informative replies to their fellow students that enhances the discussion and concept development. A substantive initial post would be approximately 100 to 150 words of quality insight from the week’s assigned materials and personal 2 work experience that relates to the topic. Posts of “I agree” and others of similar limited depth do not qualify for points. Enhance our learning and engage each other in civil discourse. Tests: Tests usually consist of a combination of True/False, Multiple Choice, and/or Essay Questions. Because it is important for students to use the terms and concepts of this course, all tests and written assignments will require the student to use the vocabulary and apply the theories given various scenarios and practical examples whenever possible. The primary goal of each examination and assignment is to allow the students an opportunity to demonstrate their knowledge of the course concepts, within the time constraints available, and to apply these concepts even when given several competing alternatives. Students should draw upon their personal work and life experiences, as well as, information in the course to successfully complete all graded exercises in this course. Late Submission Penalty and *On Time Bonus: Chapter Cases must be submitted within the time frames posted in the WebCampus module. Failure to do so will cause the student to forfeit the points for that particular Chapter Assessment. Late submission of the Chapter Cases will result in a 10% per day grading penalty up to four days late. No assignment will be accepted after 11:59 PM on the fourth day. Any student who posts all five of the exams and the Chapter Cases by the original due dates; will receive a 25 point bonus at the conclusion of the semester as identified in the “Methods of Evaluation” below. Method of Evaluation: A standard grading scale will be used. The following items will be graded accordingly and with the following values on the overall course grade: Items Exams (5) Chapter Cases (7) Bi-Weekly Discussion (7) Jung Typology Test (1) *On-time Bonus Total Max. Value Per Assessment 100 50 20 10 25 Total Value________ 500 350 140 10 25____________ 1025 Cumulative Point Grading Scale: Final grades for the semester where the instructor employs the plus (+) and minus (-) grading system will be based on the following scale of cumulative points. 940 to 1000 points = A 900 to 939 points = A870 to 899 points = B+ 830 to 869 points = B 800 to 829 points = B770 to 799 points = C+ 730 to 769 points = C 700 to 729 points = C670 to 699 points = D+ 630 to 669 points = D 600 to 629 points = D0 to 599 points = F 3 Expected Learner Outcomes: Understand the basic principles of Human Resource Management Understand the basics of leadership Demonstrate the ability to formulate plans and strategy Demonstrate the ability to communication in a management setting Learner Outcome Measurements: Discussion, Assignments, and Exams Discussion, Assignments, and Exams Assignments and Exams Assignments and Exams COURSE OUTLINE: The following course outline sets forth the course work for the Spring 2011 Semester. The course outline and schedule is subject to change and amendment at the sole discretion of the instructor. Any and all amendments shall be announced in class. WEEK #1 Week of January 24, 2011 Start of Spring 2011 Semester – Monday January 24, 2011 Topic – Introduction to Course Curriculum/Student review of deliverables Introductory Questionnaire: Go to the following link and complete the assessment. http://www.humanmetrics.com/cgi-win/JTypes1.htm Post personal bio to discussion thread and respond to peers Read Chapter 1: Changing Nature of Human Resource Management Reading Assignment to be completed before Week 2 – Ch 1. WEEK #2 Week of January 31, 2011 Topic – Changing Nature of Human Resource Management Discussion 1: Post and respond to peers in a substantive manner Read Chapter 2: Strategic HR Management and Planning Reading Assignment to be completed before Week 3 – Ch 2 WEEK 3 Week of February 7, 2011 Topic – Strategic HR Management and Planning Chapter 2 Case – “Xerox Focuses on HR” pg 63 Read Chapter 3: Organization/Individual Relations and Retention Reading Assignment to be completed before Week 4– Ch 3 WEEK 4 Week of February 14, 2011 Topic – Organization/Individual Relations and Retention Discussion 2: Post and respond to peers in a substantive manner Read Chapter 4: Legal Framework of Equal Employment Reading Assignment to be completed before Week 5 – Ch 4 4 WEEK 5 Week of February 21, 2011 Topic – Legal Framework of Equal Employment Chapter 4 Case – “Mitsubishi Believe in EEO – NOW” pg 127 Read Chapter 5: Managing Equal Employment and Diversity Reading Assignment to be completed before Week 6 – Ch 5 Exam 1: Chapters 1 - 3 WEEK 6 Week of February 28, 2011 Topic – Managing Equal Employment and Diversity Discussion 3: Post and respond to peers in a substantive manner Read Chapter 6: Jobs and Jobs Analysis Reading Assignment to be completed before Week 7 – Ch 6 WEEK 7 Week of March 7, 2011 Topic – Jobs and Jobs Analysis Chapter 6 Case – “Jobs and Work at R. R. Donnelley” pg 190 Read Chapter 7: Recruiting in Labor Markets Read Chapter 8: Selecting Human Resources Reading Assignment to be completed before Week 8 – Ch 7 & 8 Exam 2: Chapters 4 – 6 WEEK 8 Week of March 14, 2011 Topic – Recruitment and Selection of Human Resources Discussion 4: Post and respond to peers in a substantive manner Read Chapter 9: Training Human Resources Read Chapter 10: Talent Management and Development Reading Assignment to be completed before Week 9 – Ch 9 & 10 SPRING BREAK – MARCH 21 – 26, 2011 WEEK 9 Week of March 28, 2011 Topic – Training and Development of Human Resources Chapter 9 Case – “Training Crucial for Hotels” pg 286 Read Chapter 11: Performance Management and Appraisal Read Chapter 12: Total Rewards and Compensation Reading Assignment to be completed before Week 10 – Ch 11& 12 Exam 3: Chapters 7 – 10 WEEK 10 Week of April 4, 2011 Topic – Performance Management, Appraisal, and Rewards Discussion 5: Post and respond to peers in a substantive manner Read Chapter 13: Variable Pay and Executive Compensation Reading Assignment to be completed before Week 11 – Ch 13 5 Week 11 Week of April 11, 2011 Topic –Variable Pay and Executive Compensation Chapter 12 Case – “Compensation Changes at JC Penny” pg 387 Read Chapter 14: Managing Employee Benefits Reading Assignment to be completed before Week 12 – Ch 14 WEEK 12 Week of April 18, 2011 Topic – Managing Employee Benefits Discussion 6: Post and respond to peers in a substantive manner Read Chapter 15: Risk Management and Worker Protection Reading Assignment to be completed before Week 13 – Ch 15 Exam 4: Chapters 11 – 14 WEEK 13 Week of April 25, 2011 Topic – Risk Management and Worker Protection Chapter 14 Case – “Delivering Benefits” pg 449 Read Chapter 16: Employee Rights and Responsibilities Reading Assignment to be completed before Week 14 – Ch 16 Week 14 Week of May 2, 2011 Topic – Employee Rights and Responsibilities Discussion 7: Post and respond to peers in a substantive manner Read Chapter 17: Union/Management Relations Reading Assignments to be completed before Week 15 – Ch 17 WEEK 15 Week of May 9, 2011 Topic – Union/Management Relations Chapter 16 Case – “Employer Liable for ‘Appearance’ Actions pg 515 Prep for Exam 5 WEEK 16 Week of May 16, 2011 Exam 5 – Chapters 15 - 17 STUDENT PREPARATION AND PARTICIPATION NOTES: Student Preparation: In order for a student to achieve a level of performance in this course that shall be considered adequate work or better, the student should dedicate two (2) to three (3) hours of work for credit value (i.e. 3 credits approximate 9 – 10 hours of outside work). This is the expectation level established by the instructor in the construction of the curriculum for this course and constitutes a general rule of thumb. Some students may need to dedicate more hours in preparation. The following procedures should assist a student in preparing for class quizzes, exams, and discussion. a. Read the assigned chapters and deliverables. b. Make appropriate notes to aid in material retention and understanding. c. Review your reading outline notes in preparation for the examinations. 6 Student Participation: All students are encouraged to participate in class discussions and each student has the opportunity to earn valuable points by their participation. An often-overlooked aspect of class participation is thinking. Students shall be required to think. Your instructor adheres to the philosophy that there is no such thing as a “stupid question”. However, your instructor is not sympathetic when it comes to “ignorant questions”; those questions asked when it is obvious that the student has not completed the assigned readings in advance of a class session discussion. STUDENT CONDUCT AND RESPONSIBILITY Academic Integrity and Student Conduct: Student conduct shall conform to the standards of conduct as set forth in the Great Basin College 2010 – 2011 Catalog. Cheating in any form or manner could result in an automatic grade of “F” for this course for this semester. The instructor has a zero (0) tolerance policy on plagiarism and written submissions will be subject to plagiarism detection software. Grade of Incomplete: The instructor shall not employ the use of and shall not issue the grade of “I”, a grade of incomplete, in this course. ADDITIONAL MATTERS AND CONCERNS Disability Policy: In accordance with the provisions of the Americans with Disabilities Act (ADA) and other applicable statutory provisions, as a student with a disability you have the right to request needed accommodations. If you have a disability for which you will need to request accommodations, please contact the ADA Officer (Julie Brynes) in Elko at (775) 753-2271 at your earliest convenience to request timely and appropriate accommodations. Email and Telephone Policy: The instructor is available for contact via email and telephone. The instructor shall not address via email or telephone matters relating to grades, points or student confidential information. Assignments and Handouts shall not be sent to students by the instructor via email. Assignments shall not be sent to the instructor by students via email. Civility: Civility is a requirement. Students are expected to assist in maintaining a course environment that is conducive to learning. This includes appropriate verbiage and tone in the discussion environment. 7 Acknowledgements: A note of acknowledgement is extended to the following colleagues who have allowed the instructor to include formatting and material originally authored by them in previous syllabi. a. Dr. Beverly Smith: Associate Professor Accountancy, Business Administration and Paralegal Studies, Southwest Tennessee Community College. b. Dr. Steve Sloan: Business Administration Department Chair, MidAmerica Christian University. c. Dr Bob Morin: Division Chair – Social Science, Education, Humanities, Public Service and Business, Professor of Political Science, Western Nevada College. d. Thomas L. Matula, PhD: Business Department Chair and Professor of Management Studies, Great Basin College 8