Fair Lending 2001 Why are you here? • Everyone has contact with customers • You may be the first to be approached regarding a loan • Know who to refer the customer to • Show interest and respect for the customer Communicate • • • • • Smile :) Speak - follow up Welcome Offer to help Thank the customer The Message • You like working here – it’s a good place to be • It’s a good place for the customer to be • Know and understand the bank’s products and services • Communicate respect and interest The Four Fair Lending Laws • Fair Housing Act (FHA-1968) • Equal Credit Opportunity Act (ECOA1974) • Home Mortgage Disclosure Act (HMDA-1975) • Community Reinvestment Act (CRA1977) Equal Credit Opportunity Act General Purpose •Promote equal availability to credit by all credit worthy applicants Prohibited Bases • FHA – Race or color – Religion – National Origin – Sex – Familial status – Handicap • ECOA – Race or color – Religion – National Origin – Sex – Marital status – Age – Receipt of public assistance Covered Aspects ECOA • Taking applications • Evaluations of apps • Extending credit • Credit Admin. & servicing • Collection activities FHA • Loans to buy, build, repair, improve dwelling • Purchase or rental of residential dwellings • Selling, brokering, or appraising Types of Lending Discrimination • Overt Discrimination • Disparate Treatment • Disparate Impact Overt Discrimination • Openly or blatant discrimination on a prohibited basis • Expressing a discriminatory preference, even without acting on the preference – “We don’t like to make loans to------but” – Credit limits based on age Disparate Treatment • Different treatment based upon one of the prohibited factors • Intent does not matter - More subtle • Lender cannot provide a credible and legitimate nondiscriminatory explanation • Occurs with marginal borrowers • Red-lining and Reverse Red-lining Disparate Impact • Lender applies a policy or practice uniformly to all credit applicants, BUT • Creates an adverse impact on applicants from a protected class • Example - loan minimums, gross income • Manifest business necessity has to be established - “Prove it” Predatory Practices • Unaffordable loans based on assets rather than ability to pay; • “Flipping” Inducing repeated refinances - high points, fees; AND • Engaging in fraud or deception • Taking advantage of “unsuspecting or unsophisticated” borrowers. Household International • May 14 2001 - Advocacy group pickets • Nationwide protests - predatory practices – Targeting low-income borrowers – Exorbitant rates, overpriced credit insurance – Misleading terms • Urging investors to sell their stock Ford Motor Credit • December 1999 • Disparate treatment • Discrimination against unmarried coapplicants - not counting both incomes • Paid fine of $650,000 to federal government Capital City Mortgage • 1998 • Predatory practices – reverse redlining – targeted African-American communities – high rates, fees, misleading borrowers • Products designed to fail - makes housing unavailable • Discrimination based on race Hot Topics • Predatory practices • Subprime lending • Credit Scoring Subprime Lending • Important lending product • Enhances and meets the needs of borrowers with impaired credit; • Reduced repayment capacity – credit report – debt-to-income ratios Subprime gone bad • Vulnerable borrowers - lean resources • Measurements of subprime category applied after loan decision; • Steering to subprime products; • High rates - High pre-payment penalties • Use of non-standard ARM indexes Avoiding Fair Lending Problems • Strong written loan policy • Strong underwriting standards – consistency, level of assistance, overrides – Policy V. Practice • Fair lending training – at least annually for all lenders, front line • Second review process - denials Consequences of Noncompliance • • • • • • Civil Action Class Action Reputation risk Regulators Dept of Justice HUD The Future • What do we know and where to go from here? • Proposed revisions to Truth in Lending and RESPA • Closer scrutiny of consumer and commercial loans • Consumer loans • Vigilance - what is your bank doing, where, with whom and what it means. Curtain down - Applause Thank you. Please turn in evaluations