The Importance of Property Appraisals Mark T. Hessel, Vice President HCA Asset Management, LLC HCA Asset Management, LLC – Intro • HCA - Background • In business of valuing public sector assets for 30+ years; • Formerly Hirons & Associates – rebranded 2012; • Specializing with Public Entities, Nonprofits; • HQ is Florida; Midwest offices in Milwaukee, St. Louis, Indy. • Hessel - Background • 30+ years in the business of appraising governmental property; • Has appraised literally thousands of public sector facilities; • Dedicated Packer fan. • Feel free to contact directly with questions: » mhessel@hcamgt.com » 414.906.1921 (direct) OUTLINE • Understanding the Basics • Complexities of Unique Properties • Insurance Issues / Hot Topics Common Goals of Appraisals: Insurance Placement (Insured’s side of the desk) Solid fiscal management (job security?) Improve rating Satisfying Requirements Pool Board policy Insurer/reinsurer requirement Stay current with recent cost changes (annual updates) Clean up the SOV Correct suspect values Identify missing property or improvements/additions Blah, blah, blah, right? Case Study – Recent Appraisal Pre-appraisal: B$15.6m P.E.$86.5m P.I.T.O.- $- 0 - m Post-appraisal: B $151.3m P.E.$ 73.4m P.I.T.O.- $ 31.7m Subsequent loss: explosion - $250k Goals of Appraisals (cont.): Underwriting Objectives: Accurately value property (ITV issues) Correct premium? Margin clause issues Equitable distribution of premiums (pools) Insurers can validate offering terms (i.e. agreed amount, blanket) Verify the condition of the specific property Verify separation (distance) of property issues Provide reinsurance carriers accurate values, other underwriting data (C.O.P.E. ~ follows later…) Goals of Appraisals (cont.): Definitions Of Value: How does Replacement Cost differ from other values (Original, Market, Reproduction, etc.)? Replacement Cost - is defined as the cost to repair, rebuild or replace on the same site with new materials of like size, kind and quality, or with similar property intended to perform the same function when replacement with identical property is impossible or unnecessary. Why is the basis of value important? • • Fundamental starting point for any appraisal; Often defines your limit in the event of a loss. Appraisal Methodology - Fieldwork: Buildings: • Begin with thorough inspection – • Review available plans/blueprints (as-builts) • Measure each structure for GSFA; P’ by level • Record major building components • Frame • Exterior Walls • Thickness • Story Height • Roof Construction & Slope • Building Service Systems (HVAC, Plumbing, Electrical) • Interior Finishes (Flooring, Ceiling, Partitions) • Life Safety/Protection Components (Sprinklers, Alarms, Emergency Power) • Special Building Features (mezzanines, balconies, overhangs, special add-ons) • Create sketch of building footprint for support, valuation phase • Separate basement sections • Take photographs and collect GPS reading • Conduct building walk-through Appraisal Methodology - Fieldwork: Contents • Detailed Physical Inventory • Full, wall-to-wall inventory of major assets; level of detail set at specific dollar threshold (by insured) • Information collected typically includes significant detail • Benefit: Proof-of-loss determination, class schedules • Downside: Most costly approach; requires more time • Tally Approach • Not as widely used, but cost-effective option • Depending on how it is performed, may lose Proof-of-loss detail • Modeling Approach • Widely used with pools; developed in the industry mid-1980’s • Great potential for error if not reviewed/adjusted during walk-through • % of Building Value Approach • Widely used by some insurers – virtually no cost • Often “blind” application of value; risk of error significant Appraisal Methodology - Fieldwork: Property In The Open • Review Policy FIRST (Is it insured? Excluded / Included?) • May be included with Buildings (occasionally w/in specified distance from structure) • Often identified separately; inventoried individually • Is it “Material”? • Usually, yes • Often high risk exposures (fencing, lighting, playgrounds) • Inventory Approach • Typically inventoried individually, by Site • Values can be aggregated or scheduled in reports Appraisal Methodology - Valuation: Buildings • MSB Online System (subscription-based) • • • • Originally E. H. Boeckh program; acquired 2014 by CoreLogic Web-enabled valuation tool Widely accepted in insurance industry Allows for more detailed input of components • Marshall & Swift – Marshall Valuation Service (subscription) • Book version offers two valuation approaches • Calculator Approach • Segregated Cost Approach • PC-based version = Commercial Estimator 7/Agricultural Estimator • More detailed than Calculator; less detailed than Segregated • Other/Newer Releases – mostly online/web-enabled solutions All require proper training & experience! Appraisal Methodology – Valuation (cont.): Buildings (continued) • Other Sources (subscription-based) • Sweets Unit Costs Guide (BNI) • RS Means (http://www.rsmeans.com/) • ENR Square Foot Costbook (http://www.bnibooks.com/) • All of the above are “unit-in-place” pricing sources • Proprietary valuation solutions • Primarily developed for unique, complex construction • Water/wastewater • Electric Utility • Gas Utility • Require extensive updating and research • “Old-fashioned”, manual approach to pricing User MUST understand what models contain! Methodology – Original Cost Review: Example No. 1: City of Raleigh – Booster Pump Station 1) Total Project Cost - $1,273,000 (with estimated soft costs) 2) Estimated Building - $330,700 3) Estimated Contents - $598,400 Total Insured Amt - $929,100 (73% of total project) When to use (or NOT to use) • • • • • Great analysis for • Utility projects • Major projects with significant improvements This should NOT be a substitute for an appraisal of new property Not so great for additions which include renovations Really not so great for renovation work The older the project, the less reliable the results (trend factors…) Methodology – Original Cost Review: Example No. 2: Large City Outside of Washington DC Approx. 80,000 Square Feet USGBC LEED Silver 2008 Engineer’s Estimate $28 million ($350/SF) 2009 Bids let; done 2011 $18.5 m lowest responsible $$230/SF actual) 2011-12 Reappraisal Total Insured Amt. ~ $22 M (119% of total project) Trend Factor Sources: 1. Marshall & Swift Valuation Service – subscription • Regional focus – overall; and by Class • State/Local focus – by specific Class 2. Engineering News Record (ENR) – subscription • Building Cost & Construction Cost Indexes (BCI & CCI) 3. Producer Price Index (US Bureau of Labor Statistics) – http://www.bls.gov/PPI/ 4. Insurers – Zurich NA – http://www.zurichna.com/internet/zna/sitecollectiondocuments/e n/onlineservices/costtrendsrealproperty.pdf 5. Major construction companies – Example: Turner Const. http://www.turnerconstruction.com/corporate/content.asp?d=20 6. Utilities – Handy-Whitman Index - Gas, Electric and Water/WW CPI Trend Factor Examples: Example: Turner Const. – published rates for > 75 years http://www.turnerconstruction.com/cost-index From 2003 to 2008: • Using 2% = 10.4% • Turner = 45.6% From 2003 to current: • Using 2% = 24.3% • Turner = 44.5% WOW! II. VALUING UNIQUE PROPERTY • Utility Structures • Seeing Green • Historic Property • What do Schools Cost? Water/Wastewater Valuation • Complexity of Construction ~ Valuation Challenges • No dedicated valuation tools for specific values • Technical (and EXPENSIVE) process equipment • • Recent advancements in controls systems Technological variances for treatment styles • Significant Increases in Cost of Materials • Dramatic swings in costs over last 5-10 years • Example: water storage tanks, transformers • Unique, One-of-a-kind Design • • Facilities generally not cookie-cutter Fees are often overlooked/underestimated Wastewater Valuation (example) • $450m TIV • $138m M&E (31%) • $312m Bldg (69%) • 26 individual buildings/structures • Rated capacity 54 MGD Water Plant Valuation (example) • >$85m TIV • $27m M&E (32%) • $58m Bldg (68%) • 26 individual buildings/structures • Rated capacity 20 MGD •LEED (Silver) Certified Which LEEDs me to our next topic… Certification Process (old) • US Green Building Council (USGBC) – LEED Ratings: • Certified (26-32 of 69 total points) • Silver (33-38) • Gold (39-51) • Platinum (52-69) LEED = Leadership in Energy & Environmental Design • How to Score Points: 1. Sustainable Sites (14 Points / 20%) 2. Water Efficiency (5 Points / 7%) 3. Energy & Atmosphere (17 Points / 25%) 4. Material & Resources (13 Points / 19%) 5. Indoor Environmental Quality (15 Points / 22%) 6. Innovation & Design Process (5 Points / 7%) Source: http://www.usgbc.org LEED Continued… 2009 Update (v3): • US Green Building Council (USGBC) – LEED Ratings: • Certified (40-49 of 100 total points) • Silver (50-59) • Gold (60-79) • Platinum (80+) • How to Score Points: Commercial School 1. Sustainable Sites 26 24 2. Water Efficiency 10 11 3. Energy & Atmosphere 35 33 4. Material & Resources 14 13 5. Indoor Environmental Quality 15 19 6. Innovation & Design Process 6 6 7. (new) Regional Priority 4 4 Source: http://www.usgbc.org Seeing Green ($$$?)… Valuation Issues – Green Buildings • Separating out uninsurable factors (land improvements; brownfield redevelopment; site development) • Often unique design, materials – soft costs may be relatively higher • Proliferation has helped reduce costs in recent years • Increased costs? Early estimates range from approximately 2 – 10% compared to non-green buildings; however, there are still extreme cases… Breaking News: LEED v.4 Out 12-2014! • Approximately (18) Models; Schools model has nearly 90 criteria • Designed for online access/input to expedite process. Did I mention proliferation??? 2008 to Today Update: US Only 5/2012 ~ 31,000 8/2012 ~ 32,000 10/2013 ~ 40,350 4/2015 ~ 59,800 KS: 49 ~ 417 MO: 167 ~ 726 Source: http://www.usgbc.org Seeing Green (Sample 1) https://www.usgbc.org/ShowFile.aspx?DocumentID=3940 Trended: ~$250/sf $179/sf Seeing Green (Sample 2) https://www.usgbc.org/ShowFile.aspx?DocumentID=3943 • $386/SF Project Total (2006) • Trended > $500/SF (2015 est.) • Platinum Rating (57/69) • Renovation/Addition project • Notice (some obvious) features: • Windows (natural light in “passive solar” design) • Minimal finish using recycled and rapidly recyclable materials • Extensive use of recycled materials on exterior… all added to costs. Seeing Green (Sample 3) http://www.usgbc.org/projects/northside-elementary-school?view=overview • $18.3M Project Total (2013) • $195/SF (2015 trended est.) • Platinum Rating (1 of 20 only schools in US) • Material features: •Rainwater cistern supplies toilets and cooling tower • Windows, Skylights / tubes and Light Shelves •Partial Rooftop Garden • Estimated by District to have cost less than 5% additional for Platinum design / rating. • BTW – just passed bonds for similar Middle Sch. ($236/SF) Historic Property Valuation VALUATION CHALLENGES: • Complexity of Construction ~ • Limited valuation tools for specific values • Reproduction vs. Replacement • Models PLUS Additional Features • Appraiser must specifically identify inclusions/excl. • Significant Costs to Reproduce/Replace Materials • Unique, One-of-a-kind Design (and Materials) • Facilities definitely not cookie-cutter • Extra fees often overlooked/underestimated Historic Property Valuation (example) • Historic Register • 25” Stone walls • Solid brick walls • Copper cupola – 48’ • Seth Thomas clock • Rotunda w/ • Stained glass • Detailed plaster • Painted ceiling • Vaults – dbl door, solid brick part. walls Historic Property Valuation (example) What do Schools Cost? K-12 Schools: • Graph A: $/SF, by type of Building Nationally, last 10 years: • HS’s up 57% ($235/SF) • MS’s up 62% ($243/SF) • Elem’s up 41% ($212/SF) • Compare: M&S (KC) ~ 33% up • Compare: Turner ~ 31% increase Regional Review: Data – School Planning & Management 2015 School Construction Report. What do Schools Really Cost (K-12)? Data – School Planning & Management 2015 Annual Construction Report - Sample of approximately 232 K-12 buildings completed in 2014. III. (re)INSURER ISSUES: • Current Trends/Concerns – CAT • Underwriting Data – COPE’ing with much change • Changes in Data Collection Insurer Issues / Concerns: Trends / CAT: Increased Technology – CAT Modeling Data/Research Coastal considerations (wind/hurricane); Flood; Quake; Hail; other Outcomes include: PML, AAL Sample of Modeling Tools (not all-inclusive): 1. Risk Management Solutions (RMS) 2. AIR Worldwide Corp. 3. EQECAT – recently acquired by CoreLogic All vary, but offer comprehensive, location specific reports Trends / CAT: Recap of article: • From 1990 to 2014 (US) losses from severe thunderstorms have averaged $8 billion annually. • 2011 was worst year with over $28B insured ($39B total). • Since 2008 insured losses have exceeded $10B each year. COPE - What is it? COPE – definition *: An acronym that stands for the four property risk characteristics an underwriter reviews when evaluating a submission for property insurance: construction (e.g., frame, brick, masonry, masonry veneer); occupancy (how the building is being used); protection (e.g., quality of the responding fire department, adequacy of water pressure and water supply in the community, the presence or absence of smoke alarms, etc.); and exposure (risks of loss posed by neighboring property or the surrounding area, taking into consideration what is located near the property, such as an office building, a subdivision, or a fireworks factory). * - International Risk Management Institute, Inc. (IRMI) - Glossary of Insurance & RM Terms (www.IRMI.com) Reinsurance Issues: Breaking News Data Quality Big Issue For Property Re, E&Y Finds • Poor quality data translates to increased rate to primary co. cedants: •90% apply surcharges (70% of these, est. 20-25% premium penalty!) •92% said strong data controls could mean 5-15% premium credits! • Quote 1: “When asked which data items they consider most problematic, reinsurers pointed to insured values, complete inventory of locations and secondary characteristics.” • Quote 2: “…supplying better data would benefit the primary insurer’s underwriting process as well. She said critical information, such as location and number of buildings, could be better gathered with specific data fields.” Source: National Underwriter P&C; NU Online News Service, Aug. 26, 2008 Trends – Data Collection for Insurers: Revised Data post-RMS v.11 • Typical pre-v.11 data, PLUS info like: Standard Data pre-RMS v.11 • Wind Tier/Hazard Zone • Typical COPE data, including: • Quake Seismic Zone • Specific Address • Construction Quality • All Relative Values • Roof Sheathing Attachment • Full Building Narrative Desc. • Roof Anchor Type • GPS Coordinates • Opening Protection • Elevation • Roof Age; Roof Condition • In all, ~ 40 fields of data • Roof Geometry • Envelope / Exterior Cladding • Frame – Foundation Connection • In all, > 90 potential fields of data Final Thoughts/Questions? Thank You! Trivia question: Jordy Nelson – KSU