vCenter Management Overview Florian Benne EMEA Product Marketing fbenne@vmware.com Today’s Agenda The Promise of Virtualization Management The Customer Journey • Basic Management • Infrastructure Management • Dev/Test • Disaster Recovery • Private Cloud vCenter Benefits 2 The Goal Just like….. IT as Service Provider Inexpensive, pay as you go, pay for what you use Ubiquitously available Reliable Choice of providers 3 The Management Challenge Today IT is measured on business outcomes IT manages infrastructure components • Server • Storage • Network • etc Reliable email service Component-Level Management Service-Level Management 4 Virtualization Fundamentally Changes the Game New Considerations… New items and relationships not present in physical environment Dynamic and fast growing environment Templates VMs …and New Opportunities! Enables greater automation Properties solve IT management problems in a new way 5 Snapshots & Clones Virtualization Fundamentally Changes the Game New Constructs The ability to make apps self-describing, self-deploying Allows management of multi-tier applications as a single entity Utilizes industry standard OVF to provide instructions on how to deploy Simpler, application centric view of management Applications can now be written to monitor and scale themselves App App App OS OS OS vApp Availability = 99.99% Security = High Performance = 500 msec SLA Definitions 6 VMware Uniquely Enables Service-Level Management vCenter Product Family Unified control center for SLA-driven management across dynamic infrastructure VMware vSphere 4 The industry’s leading virtualization platform The Only Complete Stack for the Private Cloud 7 vCenter Management Product Family 8 VMware vCenter Product Family Delivers EFFICIENCY • Drives operational efficiencies and savings • Reduces opex by 50% CONTROL • Leverages power of virtualization • Delivers broadest and deepest capabilities for service-level management FLEXIBILITY • Enables IT to change and respond quickly • Works with all ESM tools for seamless end-to-end datacenter management 9 Today’s Agenda The Promise of Virtualization Management The Customer Journey • Basic Management • Infrastructure Management • Dev/Test • Disaster Recovery • Private Cloud vCenter Financial Impact 10 Customer Needs on the Path to 100% Virtualization Phase 1 - Explore 100 – 1,000 VMs < 100 VMs Manage hypervisors, VMs and dev/test environments • P2V • Inventory Mgt • Planning • Patching Phase 2 - Expand Manage large, dynamic, shared infrastructure including enterprise applications • Performance Mgt • Capacity Planning • Configuration Mgt • Operations Mgt • Disaster Recovery Phase 3 - Standardize > 1,000 VMs Manage service levels with policy-driven automation across the private cloud • Self Service IT • Service Mgt • Chargeback Existing Partner Management Solutions 11 VMware vCenter Management Platform Unified control center • Inventory management • Alarms, alerts • Templates/provisioning • Includes: • P2V Conversion • Automated patch management • Real-time policy framework 12 vCenter Server: A Key Infrastructure Component vCenter Server Heartbeat 13 End-to-End Integrated Management Self Service Portal Provisioning Systems Management Configuration Operations Capacity Service Catalog Performance Billing/ Chargeback Availability Non-Virtual Management Tools vCenter Extensibility APIs and UI plug-in architecture to enable 3rdparty integration Physical-Only Environments/ Non-x86/Non-VMware vCenter Product Family Non-Virtualized 14 Big 4 and Ecosystem Integrations with vCenter Server Area Performance & Availability Configuration Provisioning Capacity Automation Chargeback … 15 Today’s Agenda The Promise of Virtualization Management The Customer Journey • Basic Management • Infrastructure Management • Dev/Test • Disaster Recovery • Private Cloud vCenter Financial Impact vCenter Partner Ecosystem 16 Typical Challenges Have unauthorized changes been made? When will I run out of capacity? Are VMs configured in compliance with operational and security best practices? Do I have enough capacity to support service levels? Can I reclaim unused or over-provisioned capacity? Have dynamic changes to virtual entities resulted in configuration drift? How do I scale my virtual environment? How do I track entities, relationships and actions? Can I confidently virtualize my business critical apps? 17 vCenter for Infrastructure Management • • • • 18 Automated provisioning Capacity management Configuration management Application performance management vCenter Lifecycle Manager VM Request Automate provisioning and decommissioning workflows, increase service levels and IT control. Benefits Standardization Enforce consistent process to request, provision, deploy and decommission virtual machines Control and Visibility Optimize resource utilization for greater ROI Automated Workflows Eliminate repetitive VM lifecycle management tasks for greater productivity Key Features Policy Easy-to-use web interface for centralized management, approval and tracking of VM requests Auto-provision, deploy and decommission VMs based on pre-defined policies Apply lifecycle management policies to existing VMs Seamlessly integrate with 3rd party tools 19 Lifecycle Manager at Work “In our major data centers, we’ve now decommissioned more machines than we have running. That represents a huge cost savings in capacity. In our major data centers, if we had not had a good way of governing when a virtual machine was no longer being used, we probably would now have more than 1,000 extra virtual machines running.” David Hewett Senior IT Manager Qualcomm 20 Lifecycle Manager with BMC Software Initiate Provisioning Intelligent Deployment Configure VM Lifecycle Manager BMC Close Change Task Request Service Desk Verify Change Request Change Approval 21 Update CMDB Verify / Notify vCenter AppSpeed Overview Manage performance of virtualized multi-tier applications Application Benefits Real-time view of end-user application performance, monitoring against SLAs Dramatically reduces trouble shooting time and finger pointing 100% non-intrusive Integrated into vCenter Server and vSphere Client Reduces barriers to virtualizing business-critical applications Key Features Dynamically discovers and maps virtual and physical infrastructure elements Breaks down application latency into component parts (infrastructure, network, and application) 22 AppSpeed at Work “Data collected by AppSpeed will save hours in monitoring, troubleshooting and identifying root-cause of potential issues with application performance.” Ken Horn Servers and Groupware Technologies Johnson & Wales University 23 Coming Soon VMware vCenter CapacityIQ Overview Analyze, forecast, and plan virtualized datacenter or desktop capacity Benefits Deliver the right capacity at the right time Make informed planning, purchasing, and provisioning decisions Enable capacity to be utilized most efficiently and cost-effectively Key Features Perform “What-If” impact analysis to model effect of capacity changes Identify and reclaim unused capacity Forecast timing of capacity shortfalls and needs 24 Coming Soon vCenter ConfigControl Overview Ensure Visibility and Control of Dynamic Virtual Environments 25 Tracking of configuration items that are part of a virtual infrastructure Automated discovery of accurate config, dependency and historical data Application/IT visibility via rich modeling capabilities, dynamic search and reports Discover, track, model, search, analyze (impact and drift), report Standards based, extensible, comprehensive, continuous, multi-source capture of CIs Applications, inside guests, virtual entities, associated hw, custom tags Rollup impact reporting by business unit, organization unit, etc Today’s Agenda The Promise of Virtualization Management The Customer Journey • Basic Management • Infrastructure Management • Dev/Test • Disaster Recovery • Private Cloud vCenter Financial Impact vCenter Partner Ecosystem 26 Typical Dev/Test Infrastructure is an IT Headache Server sprawl – under desks, in closets Aging, cast-off hardware Dirty systems – inability to maintain “clean state” Users and IT bogged down in provisioning requests Release management is resource intensive and error-prone *Actual customer photos 27 vCenter for Dev/Test Automated set up, tear down and management of complex dev/test environments 28 vCenter Lab Manager Overview Simplify management of the internal cloud for dev/test Benefits Higher Service Levels Reduce dependency on IT, enable greater productivity and faster time to market Lower Infrastructure Costs Policy-based access control of shared resources Automated Management Eliminate repetitive provisioning and ad-hoc management tasks for IT Key Features Self-service portal for non-IT users to provision VM configurations in seconds, while ensuring IT control Image Library to reduce storage footprint, improve asset sharing and team collaboration Allocate resource containers to users groups and enforce policy-based access control 29 Lab Manager at Work “VMware Lab Manager obsoletes many manual processes and lets us be more proactive and innovative. I can't think of any other product, process or project that has had a greater impact in our daily activities. Everything just runs with little interference. Lab Manager will be key to the future success of software development in Avaya.” Jay M. Leone Lab Manager Avaya 30 Today’s Agenda The Promise of Virtualization Management The Customer Journey • Basic Management • Infrastructure Management • Dev/Test • Disaster Recovery • Private Cloud vCenter Financial Impact vCenter Partner Ecosystem 31 Requirements for Disaster Recovery Solutions Control Cost Minimize Downtime Minimize Risk 73% of executives expressed concern with the costs associated with maintaining a secondary data centre 93% of companies that lost their data center for ten days or more due to a disaster filed for bankruptcy within one year of the disaster. 92% of users surveyed acknowledged that their companies would face serious consequences if they had to implement their disaster recovery plans. --Beacon Technology Partners --National Archives and Records Administration --Dynamic Markets Ltd. Effective disaster recovery is a business imperative, but is very difficult to achieve 32 Challenges of Traditional Disaster Recovery Complex recovery processes and infrastructure ? Dependent on perfect training, documentation, and execution ? ? ? ? ? ? ? 33 Failure to meet recovery requirements > Recovery takes days to weeks > Recovery tests often fail > Significant IT time and resources consumed vCenter for Disaster Recovery Policy-driven workflows for automated site recovery 34 VMware vCenter Site Recovery Manager Overview Site Recovery Manager leverages vSphere to deliver advanced disaster recovery management and automation Simplifies and automates disaster recovery workflows: Setup, testing, failover Turns manual recovery runbooks into automated recovery plans Provides central management of recovery plans from the vSphere Client Works with vSphere to make disaster recovery rapid, reliable, manageable, affordable 35 Site Recovery Manager at Work “If your organization is already taking advantage of virtualization, then adding Site Recovery Manager to handle disaster recovery is a no-brainer.” Jerry Wilkin Senior Systems Administrator, Dayton Superior Corporation 36 Today’s Agenda The Promise of Virtualization Management The Customer Journey • Basic Management • Infrastructure Management • Dev/Test • Disaster Recovery • Private Cloud vCenter Financial Impact vCenter Partner Ecosystem 37 vCenter for the Private Cloud • Service catalog • Self-service • Chargeback 38 VMware’s Vision for Self-Service VM Users VI Admin app owners, test/dev, trainers, etc. Zone 1 Locked Down for Production Zone 2 Hybrid for Pre-Production Zone 3 Internal Cloud for dev/test/demo Self-Service Policy Self-Service Policy Self-Service Policy Read only. VI Admin approval required for all actions Leases > 30 days require approval Full self-service with chargeback Access Control LDAP Group Resources Templates Access Control Access Control LDAP Group Segments infrastructure into zones with people, resources and selfservice provisioning policies that match use cases Achieves maximum efficiency, predictability and control VM Users Access to VMs and monitoring data (performance, chargeback) via unified interface Self-service provisioning and sandboxing enhances productivity across application lifecycle LDAP Group Resources Resources Templates Templates 39 vCenter Chargeback Overview Account, monitor, and report on costs associated with virtual resources Benefits Improve Resource Utilization: By associating costs to VM’s many of the “free” VM’s will go away, freeing up resources for higher priorities Optimization of Budgets: Business units can understand how much they are paying for resources and how much goes to unused, allowing them to optimize resource consumption & costs Key Features Fixed, allocation, and utilization based costing Charge different amounts for tiers of infrastructure Schedule reports & email results 40 Today’s Agenda vCenter Management Vision The Customer Journey • Basic Management • Development & Testing • Infrastructure Management • Disaster Recovery • Private Cloud vCenter Benefits 41 Accelerating the Path to 100% Virtualization Lifecycle Manager Drive VM consistency at the front end of the scale out initiative - ensure that VMs are provisioned, placed and decommissioned in compliance with IT policies AppSpeed Plan for deploying tier 1 apps - evaluate which apps and databases are good candidates. Assured migration of business-critical applications from physical to virtual Chargeback Put cost structure in place prior to virtualization growth; get ahead of the curve with better understanding of usage and cost. CapacityIQ (coming soon) Model the impact of introducing new applications for better planning and preparedness Ensure sufficient ongoing capacity to meet application SLAs ConfigControl (coming soon) Ensure configurations of dynamic virtual entities remain compliant Reduce downstream management effort by standardizing configurations 42 Top 3 Reasons Why VMware is the Right IT Investment in a Tough Economic Environment 1 Reduce Physical Infrastructure Cost 2 Reduce Datacenter Operating Cost (e.g. Power & Cooling) 3 Minimize Lost Revenue Due to Downtime 43 VMware Delivers Tangible Business Outcomes Reduction in Datacenter Capital Expense $14,235 Reduction in Datacenter Operating Expense 2.0-3.0 Reduction in Risk $30 MM $5,694 0.3 – 1.0 $4 MM Before After Infrastructure Cost per App Before After Sys Admin per 100 Apps* Before Business Loss Due to Datacenter Outage** * Source: IDC and VMware TAM program ** Source: VMware customer – a $2bn insurance company. Estimates based on 40 hrs needed to recover before virtualizing and 4.5 hrs needed for the same recovery after virtualization. 44 After vCenter Management Product Family EFFICIENCY CONTROL FLEXIBILITY 45 Thank You! 46 Appendix Slides 47 vCenter Chargeback Overview 48 Chargeback Hierarchy Flexible model for determining cost accounting structure Cost Centers, Organizations, Business Units, VM types, etc. Single chargeback hierarchy spans multiple vCenters for enterprise-wide management Hierarchy model provides the basis for determining costing structures and delivery reports Drag-n-drop 49 20 Costing Models Start simple and move to a advanced chargeback model over time Fixed Costing Fixed cost for a VM instance Compare between models by configuring different reporting options Allocation Based Costing Variable costs per VM based on allocated resources Ensure the chargeback model can align with organizational requirements Utilization Based Costing Flexible costing options mix & match between models Variable costs per VM based on utilized resources 50 21 vCenter Lab Manager Overview 51 What’s New in Lab Manager 4.0? Unification of Lab Manager & Stage Manager Functionality Engineering One solution for Dev/Test, Pre-Production, Support, Demo & Training IT Ops App Team Multiple Workspaces within an Organization provide resource and access containers Move VMs between workspaces and apply new access policies without changing configuration settings Sales SE Demo QA Prod Support Integration Staging Training Resources Image Library Support for vSphere 4 & ESXi Leverage the most advanced virtualization platform Access Control LDAP Group Next-Generation Network Fencing Isolated network configurations now can span multiple hosts Useful for deploying large VM configuration clones Requires vNetwork Distributed Switch (DVS) 52 24 vCenter AppSpeed Overview 53 vCenter AppSpeed Use Scenarios 1 Allows IT to guarantee application service level Discover and Map Monitor performance Analyze Root Causes Remediate Problems 2 Migrate applications from physical to virtual Develop pre-virtualization enduser application baseline Measure post virtualization performance 54