TASK 1: CHECKLIST FOR MANAGING PROJECT QUALITY
Project Team Consultant: Michael Griffiths
This checklist provides a team with some of the key elements required in managing this quality
capability on an ongoing basis (source: http://it.toolbox.com/blogs/enterprise-solutions/managingproject-quality-checklist-8499):
Determine quality objectives, standards and levels, with input from stakeholders and guidance of a
higher project authority, to establish the basis for quality outcomes and a quality management plan
CHECKLIST FOR MANAGING PROJECT QUALITY
Yes
No
N/A
Remarks
Has the Quality Assurance role been
identified and assigned an appropriate
level of authority?
No an outside entity or
persons will need to be
brought on to take the role
Are project standards and procedures
being defined for each area of the project
to ensure consistent delivery in accordance
with the quality requirements?
During the planning stage
standard and procedures
are crucial for a successful
project completion
Do the standards and procedures make
reference to material in the knowledge
base and simply note any project-specific
additions, exceptions, or enhancements?
As per most project work
some specific areas of the
project will need work to be
customised for completion
Are the standards and procedures in place
prior to the commencement of the work to
which they apply?
All work carried out will
per industry and legal
standards
Are all team members adequately trained
in the tools and standards and procedures
for the project environment (or will
additional start-up training be required)?
All team members are
experts in their relevant
fields or have access to
trained professionals
Is each member of the team personally
committed to abide by the standards and
procedures?
Team members are to be
given contracts to
complete work and
standards are written in to
these contracts
Is the team involved in the ongoing
development and adoption of the standards
(to promote a sense of ownership by the
team)?
Team briefing sessions
are held weekly or ad-hoc
as need to assess the
projects progress
Are formal structured walk-throughs and
reviews being conducted in accordance
with the standards and procedures (e.g.,
the proper people attend, minutes are
taken and distributed, and action items are
All team briefings are held
in accordance with
proficient project
management practices
Michael Griffiths
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assigned and followed up)?
Are appropriate test plans and procedures
in place and being followed?
Project testing is part of
the process to determine
project progression and
approval
Will the deliverables being produced meet
the user's requirements?
User requirements have
been assessed and
approved by all the
stakeholders
Are records being kept by the Quality
Assurance role of quality problems,
recommendations and actions?
Recognition any problems
with the quality of the
project and any actions
taken are recorded as per
QA industry standards
Are effective measurement techniques
being used to identify the levels of quality
and productivity being achieved and to
provide a baseline for continuous
improvement?
Project standards have
been set and agreed upon
by the stakeholders and
adhere to industry and
legal standards
Is project data being analysed to determine
trends and norms and to identify when
quality threshold or target levels are not
being achieved?
Data has been taken
throughout the project and
level of service exceed
industry and stakeholder
standards
Have quality improvement sessions been
conducted between the Quality Assurance
Manager and the project team to develop
solutions to delivery problems and to
explore opportunities for improvement?
Team briefings session
contribute to a successful
development in the QA
lifecycle and is the main
focus for feedback of
problems and solutions
Are corrective actions being monitored for
effectiveness in eliminating the cause of
problems?
As problems are identified
and solution implemented
re-testing is used to
determine if the problem
has been eliminated
In any cases where corrective action is not
taken or is ineffective, has the problem
been escalated to the Quality Management
function outside the project team?
Outsourced professional
assistance is available to
the project team to
implement valid solutions
to any problems that may
occur during all of the
projects phases
Michael Griffiths
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