International Civil Aviation Organization ADREP/ECCAIRS End-user course Module N° 5 Encoding Occurrences (BEA) Mexico City- 22-26 November, 2010 Overview • Objectives of encoding – Structured analysis – Thriving for more consistency • Coding structure – Three levels of analysis • Sequence of events • Descriptive factors • Explanatory factors • SHELL MODEL – Human factors model • Encoding example – Fuel starvation • Coding guidelines – Coding standards for data consistency – Common approach 2 ADREP/ECCAIRS End-user Course (Rev. #3) Objectives of encoding • Memory of accidents • Statistics, safety indicators Safety Analysis (for the moment on similar accidents i.e. Mid-air collisions, Fuel starvation, CFIT, Runway Incursions...) Identify recurrent causal factors or patterns in accidents Dissemination and exchange of safety data Review of impact of safety initiatives Support for structured analysis 3 ADREP/ECCAIRS End-user Course (Rev. #3) Analysis results Top ten categories - accidents 1997-2005 - fixed wing, turbine powered ac/ over 5700 kg RE: Runway excursion ARC: Abnormal runway contact SCF-NP: System/component failure or malfunction [non-powerplant] TURB: turbulence encounter RAMP: Ground Handling SCF-PP: powerplant failure or malfunction LOC-I: Loss of control - inflight CFIT: Controlled flight into or toward terrain UNK: Unknown or undetermined LOC-G: Loss of control - ground 0 50 100 150 200 250 300 350 400 Number of accidents 4 ADREP/ECCAIRS End-user Course (Rev. #3) Striving for more consistency Production of consistent data TRAINING TRAINING Exchanging data SOPs SOPs ECCAIRS 4 ADREP 2000 SAFETY CULTURE 5 ADREP/ECCAIRS End-user Course (Rev. #3) Harmonized training Coding procedures Same software / database Common taxonomy Sharing concepts Coding structure Event / phase of flight n Descriptive factor n • Three levels structure • Clear breakdown between the different elements • Tree description for each element 6 ADREP/ECCAIRS End-user Course (Rev. #3) Explanatory factor Event types – level 1 Event types Aircraft / system / component Aircraft operation general Consequential events Air Navigation Services Aerodrome & ground aids CAA Unknown Any other event 7 Event Types – Level 2 Systems & components Aircraft / system / component 2100 Air cond & pressurization 2200 Autoflight sys 2300 Communication sys 2400 Electrical power sys 2500 Aircraft furnishing 2600 Fire protection sys 2700 Aircraft flight control 2800 Fuel sys 2900 Hydraulic sys 3000 Ice/rain protection sys 3100 Instruments 3200 Landing gear 3300 Aircraft lighting Many more…….. (ATA 100) 8 Event types – Level 3 & 4 3200 Landing gear 3210 Main landing gear Partial collapse/retraction Collapse or retraction 3220 Nose/tail landing gear) Collapsed/retracted 3240 Wheels & brakes 3241 Tyres 3242 Brakes Emergency brake Parking brake 3244 Anti-skid sys 3250 Landing gear steering 3260 Gear position & warning 3270 Auxiliary landing gear 9 Sequence of events • Usually based on Findings – Short reports: synopsis / history of flight – Final report : plus analysis part • Events in time sequence (chronological order) – Frequently used in analysis to determine Precursors, consequences • Each event is associated with a phase of flight Event Flight phase 10 ADREP/ECCAIRS End-user Course (Rev. #3) Descriptive factors • Descriptive factor subject : add details to the events • Sequence : – Background information on weather, terrain, etc first • These factors set the scene – Other factors in time sequence (if that can be established) – Otherwise use logical sequence • Modifiers : one or several modifiers Event Descriptive factor 11 ADREP/ECCAIRS End-user Course (Rev. #3) Modifiers Explanatory factors • Organizations or persons • SHELL model = explanatory factor subject • One modifier Modifier Event Descriptive factor Organization / person Explanatory factor subject 12 ADREP/ECCAIRS End-user Course (Rev. #3) Different levels of data quality Who, where, when ? What ? n Event / phase of flight Descriptive factor Explanatory factor 13 Event / phase of flight n How ? Why ? Numbers, statistics, Safety Indicators Occurrence Descriptive factor Safety studies on accident types (i.e. CFIT, RI..) Analysis of patterns and causal factors (technical) n Explanatory factor Analysis of recurrent causal factors (human factors) ADREP/ECCAIRS End-user Course (Rev. #3) Human Factors included in ADREP 2000 Occurrence n Event / phase of flight Event / phase of flight n Descriptive factor subject + modifier Human Factors Descriptive factor subject + modifier H n Organization /person + EF subject (SHELL) + modifier 14 Organization/ person + EF subject (SHELL) + modifier S L L E SHELL, modified by Hawkins 1987 ADREP/ECCAIRS End-user Course (Rev. #3) Shell Model Human / machine Hardware Risk inherent to human activity Human is at the center of Safety Risks lay in interactions between Human and its context SHELL permits to identify factors that weaken the system in direct relation with persons and organisms Machines, ergonomics, calculators... Human / system support Software Manuals, procedures, documentation Human / human Liveware Physical, psychological, workload... Liveware Communication, CRM… Environment Social, operational factors, ATC... Human / environment ADREP/ECCAIRS End-user Course (Rev. #3) SHELL, modified by Hawkins 1987 15 SHELL model LIVEWARE (HUMAN)HARDWARE/ SOFTWARE INTERFACE HARDWARE INFORMATION DATA SOURCES AUTOMATION AUTOMATIC SYSTEMS SOFTWARE/ FIRMWARE AUTOMATIC PROTECTIONS/ ALARMES COCKPIT EQUIPMENT COCKPIT DESIGN DATA SOURCES FIRMWARE AUTOMATION DESIGN AND FUNCTIONALITY AIRCRAFT EQUIPMENT OTHER THAN COCKPIT DESIGN COMMUNICATIONS MEDIA SOFTWARE USE OF AUTOMATION OTHER OPERATIONAL MATERIAL COCKPIT WARNINGS FLIGHT DECK MANUALS CHECKLISTS AND CHARTS ATC ALARMS/ALERTS ATC OPERATIONAL MATERIAL OTHER DEFENCES WARNINGS MAINTENANCE ENGINEERING MATERIAL AIRCRAFT MAINTENANCE EQUIPMENT SUITABILITY OF DESIGN/ ERGONOMICS FOR TRAINING PURPOSES OPERATIONAL MATERIAL – OTHER ATC EQUIPMENT SUITABILITY OF DESIGN FOR MAINTENANCE PURPOSES LIVEWARE (HUMAN) SYSTEM SUPPORT INTERFACE LIVEWARE (HUMAN) LIVEWARE (HUMAN) INTERFACE LIVEWARE (HUMAN) COMMUNICATIONS PROCEDURES SOPS TRAINING OTHER PROCEDURES BASIC/ INITIAL TRAINING EMERGENCY AND ABNORMAL PROCEDURES SIMULATOR TRAINING ATC PROCEDURES ON-THE JOB TRAINING AERODROME PROCEDURES EMERGENCY TRAINING MAINTENANCE PROCEDURES CRM/ TRM TRAINING COMPANY PROCEDURES RECURRENT TRAINING OTHER HUMAN - SYSTEM SYSTEM SUPPORT ISSUES MISCELLANEOUS TRAINING ISSUES PHYSICAL PHYSICAL CHARACTERISTICS SENSORY LIMITATIONS OTHER PHYSIOLOGICAL PSYCHOLOGICAL WORKLOAD MANAGEMENT HEALTH FITNESS LIFESTYLE ACTION ERROR JUDGEMENT ILLNESS INCAPACITATION PLANNING KNOWLEDGE ACQUISITION LEARNING ILLUSIONS FATIGUE ALERTNESS OTHER INFORMATION PROCESSING DECISION MAKING SITUATIONAL AWARENESS ATTENTION PERCEPTION MONITORING PERSONALITY AND ATTITUDES SKILL TECHNIQUE ABILITY MENTAL EMOTIONAL STATE EXPERIENCE QUALIFICATIONS RECENCY AND KNOWLEDGE PRIORITIZATION TASK SCHEDULING EXPERIENCE AND QUALIFICATIONS TIMING RECENCY TASK SHEDDING INTERACTIONS TEAM SKILLS CRM/TRM SUPERVISION ORAL COMMUNICATIONS TEAM SKILLS/ CRM OPERATIONAL SUPERVISION WRITE READ COMMUNICATIONS FORMAL COORDINATION SUPERVISION DURING TRAINING VISUAL SIGNALS SHIFT/ WATCH TEAM CHANGEOVER QUALITY CONTROL OTHER INTERACTIONS STANDARDS REGULATORY ACTIVITIES OTHER HUMAN HUMAN INTERFACE REGULATORY PROCEDURES MONITORING (REGULATION) REGULATORY STANDARDS SURVEILLANCE REGULATION AUDIT INSPECTIONS CHECKS KNOWLEDGE TASK ALLOCATION OTHER WORKLOAD MANAGEMENT LIVEWARE (HUMAN) ENVIRONMENT INTERFACE PHYSICAL ENVIRONMENT PSYCHOSOCIAL AERODROME LANDING TAKEOFF SITE AIR TRAFFIC SERVICE JOB SATISFACTION INFORMATION WEATHER VISUAL CONDITIONS MORALE/MOTIVATION WORKSPACE ENVIRONMENT OTHER HUMAN-ENVIRONMENT INTERFACE CULTURAL ISSUES COMPANY MANAGEMENT MANNING REGULATORY ISSUES OPERATIONAL TASK DEMANDS PRESSURES LABOUR RELATIONS HIGH WORKLOAD TIME PRESSURES MANAGEMENT PERSONNEL POLICIES MANNING OPERATIONAL MENTAL PRESSURE TRAINING EXAMINATION CHECK SITUATION REGULATORY AUTHORITY POLICIES AND PRACTICES MISCELLANEOUS OPERATIONAL TASK DEMANDS DOMESTIC ISSUES OTHER 16 Fuel starvation example 1/2 Occurrence class Occurrence category = FUEL Accident Fuel starvation / cruise Event Descriptive factor Explanatory factor 17 Preflight check / incomplete Pilot / time pressure Fuel gauges / breakdown Pilot / stress ADREP/ECCAIRS End-user Course (Rev. #3) Emergency landing Fuel starvation example 2/2 In ECCAIRS, use mouse right click to add, edit or remove items. 18 ADREP/ECCAIRS End-user Course (Rev. #3) In practice with ECCAIRS 19 ADREP/ECCAIRS End-user Course (Rev. #3) What about data consistency ? Investigator B Investigator A = ? 20 ADREP/ECCAIRS End-user Course (Rev. #3) Coding standards • Permit analysis of data from different sources – Different Investigators, States, Providers • Comparability of data – Use of common definitions • Same term – same meaning – Use of common collection standards • Same occurrence category – same set of data • Ensure consistent data collection – – – – 21 Adoption of harmonized procedures Define which differences are acceptable and which are not Think about the use of databases to issue safety indicators Mutual support and training (for instance, Human Factors) ADREP/ECCAIRS End-user Course (Rev. #3) Common approach - general • Only code what has been established or reported – do not guess – do not over-interpret • Be as detailed as possible : if the nose gear collapsed, enter type “nose gear collapse” and not “landing gear related event” • …but if desired detail not at hand or do not fit the circumstances, use data at higher level instead • Fast way to navigate using filter – but it may have insidious effects : always check items within the same level 22 ADREP/ECCAIRS End-user Course (Rev. #3) Common approach – events & phases • Properly identify issues involved Example: If there was a spurious fire warning in an engine, enter fire warning system related event. If there was, however a fire, enter “fire” as event type as well as the related system • Consequential events must not be the first event in the sequence. Enter that ”something” as first event • Check the related phase of flight Example: After a “loss of control” the aircraft usually enters an “uncontrolled descent” flight phase. This would be the applicable phase for any collision with the terrain • Aerodrome or ATC events have no corresponding flight phase except if they directly relate to the operation of an aircraft • Link events to the entity to which they relate (aircraft for instance) 23 ADREP/ECCAIRS End-user Course (Rev. #3) Common approach – factors • In terms of systems involved, only provide information on what went wrong, where there was a problem or an issue – “Positive factors” will be included later • Code the descriptive factors under the first event where they appear. Do not repeat them for subsequent events • Do not code potential or non-contributory factors in the sequence of events. Use the appropriate section “Potential factors and safety issues” It can be found under Events or Recommendations topics 24 ADREP/ECCAIRS End-user Course (Rev. #3) Taxonomy enhancement • Regular updates necessary – ADREP 2000 revision 2008 • More event details for aerodrome and maintenance occurrences • Bird strike data • Dangerous goods data • Update aircraft categories and phases of flight • Update safety recommendations section • Standardisation of text and reduce number of abbreviations • Update aircraft, operator and location indicator list • Update of events and modifier lists • … – Will be available in next ECCAIRS release 5 25 ADREP/ECCAIRS End-user Course (Rev. #3) Summary • Advantages of tree description – Clear breakdown between events, descriptive factors and explanatory factors – Identification of interfaces where problems occurred (SHELL) • ICAO standard – Aggregation of results and know-how of worldwide investigations – Based on agreed definitions – Common safety concepts • Language independent – Avoid spelling errors – Facilitate understanding – Allow data exchange 26 ADREP/ECCAIRS End-user Course (Rev. #3) Module N° 5 Encoding Occurrences (BEA) ADREP/ECCAIRS End-user Course (Rev. #3) 27