CENTRAL BOARD OF EXCISE & CUSTOMS
IT CONSOLIDATION PROGRAMME :
Wide Area Network (WAN) Project
DIRECTORATE GENERAL OF SYSTEMS & DATA MANAGEMENT
www.cbec.gov.in
www.icegate.gov.in
About IT Consolidation Programme (ITCP)
OBJECTIVE :
To provide quality services to all stake holders, including tax
payers, by consolidating CBEC’s information technology (IT)
infrastructure
SUB-COMPONENTS:
1. Wide Area Networks (WAN) at 582
CBEC locations
•
(One WAN point per building)
•
using MPLS (Multi Protocol Label Switching) Technology
•
bandwidth on demand
2. Local Area Networks (LAN) at 1200 buildings, thin clients, peripherals (printers etc), UPS, DG sets
3. Data Centers – Three data centres - Primary, Business Continuity and Disaster Recovery
4. Project Monitoring and program management - M/s PricewaterhouseCoopers (PwC) (supported by
M/S CMS) for inter-vendor coordination, Service level monitoring (For eg: Monitoring Network
Availability, Quality of Service (QoS) etc)
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 2
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The IT Consolidation Project will enable
1.
Roll out of ICES 1.5 – this upgraded version of ICES would be deployed
on Oracle 10g and service all locations, including current ones
2.
Roll out of ACES – the newly developed Central Excise & Service Tax
workflow application
3.
Data Warehouse – Single window data repository of CBEC data for
decision support in tax planning, risk management etc
4.
Upgraded ICEGATE facilities
5.
Upgraded Risk Management System
6.
Upgraded iCERT infrastructure
7.
Corporate Mail facilities to all officers
8.
Other initiatives such as APIS, Intranet and Knowledge Management
system etc. in due course
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 3
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Existing v/s Future Scenario – WAN/ LAN
AS IS
Present
TO BE
Wide area network called Indian
Customs and Excise Network (ICENET)
covering 35 Customs (ICES) locations
Existing
WAN
connectivity
is
through
dedicated 64 kbps or 2 Mbps point to point
leased lines
Existing LAN in Customs House based on
structured UTP cabling
Some Central Excise offices have building
wide LANs
• Augmented network infrastructure to meet the
data, voice and video communication
requirements of the Department
• All India Wide Area Network (WAN) for around
582 CBEC buildings (one WAN point in each
building)
• All buildings connected to central data centre
through Multi Protocol Label Switching (MPLS)
based network
• All offices of CBEC connected to the Centralised
Data Centre combined with ISDN connectivity for
other offices
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 4
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Ludhiana
Samrat Hotel
NIC
Existing Scenario :
(Leased Line network)
North Block
Gateway
Reliance
Router
DGRI,
PPG
DELHI
DELHI
TKD
l
DRI CGO
NCH
(IGI)
Jaipur
DRI Ahd.
Raxaul
Petrapole
Calcutta Air
Cargo
Ahmedabad
DRI Colaba
CALCUTTA
Hyderabad.
Sahar
DRI-KZU
Vizag
MUMBAI
Haldia
Haldia
B’lore
Nhava Sheva
Note :
Goa
64K
2 Mb
On Same LAN (through switch)
PricewaterhouseCoopers
Air Cargo
DRI B’lore
CHENNAI
DRI Chennai
Chennai Air
Tuticorin
Cargo of Systems & Data Management
M’lore Cochin Trivandrum Directorate General
Slide 5
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Proposed Geographical Coverage WAN
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 6
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About WAN
WAN: A long-distance communications network that covers a wide
geographic area, such as a state or country.
To be implemented by at 582 buildings across India by a consortium
led by Bharat Sanchar Nigam Ltd
ROLES OF VENDORS WHO WOULD INTERACT WITH FIELD FORMATIONS:
a) Bharat Sanchar Nigam Limited (BSNL) : WAN Service Provider (MPLS
services) and laying of leased lines from exchange to CBEC premises
b) Hewlett Packard (HP) : System Integrator (Field work has been outsourced to
M/s DSM) : Site Survey, Supply & Installation of equipments, Commissioning of
links..
c) PwC :Selected as “ Project Management and Monitoring Agency” (supported in
field work by M/s CMS Computers Ltd. )
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 7
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Schematic Diagram-WAN
Data Centre
(DC)
Centrally Hosted
Applications
ICES / ACES
Disastor
Recovery (DR)
INTERNET
MPLS
Banks
Excise Range
Offices
BCP
Custodians
Central Excise
PricewaterhouseCoopers
Customs
Directorates
& Other
Offices
Importer /
Exporter
Directorate General of Systems & Data Management
Slide 8
8
WAN Point
•
Each building will have one WAN point, in one of the following
Categories :
• Category A - Strategically important offices like North Block with
more than 25 concurrent users
• Category B - Headquarters and office buildings with 25 or more
concurrent users
• Category C - Divisional / Zonal / Regional offices with 6 to 25
concurrent users
• Category D - Offices with less than 6 concurrent users
•
Scalable bandwidth from 16 Mbps to 128 Kbps has been provided for
all locations
•
Each WAN site has been assigned a unique site code based on a set of
predefined rules
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 9
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Type of Connectivity
CATEGORY
OF WAN
NODE
PRIMARY LINK
BACK-UP LINK
1.
A
Optic Fiber
2.
1.
Optic Fiber with route diversity i.e. two
different paths from the nearest point of
presence.
A second back-up in the form of ISDN
(128kbps) dial up
Optic Fiber / Copper leased line with route
diversity
A second back -up in the form of ISDN (128
kbps) dial up
B
Optic Fiber / Copper
leased line
C
Optic Fiber / Copper
leased line
ISDN (128 kbps) dial up
D
Optic Fiber / Copper
leased line
ISDN (128 kbps) dial up, where available.
PricewaterhouseCoopers
2.
Directorate General of Systems & Data Management
Slide 10
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WAN – List of Activities and Status as on 31 Oct 2007
1.
Site Survey by HP (Outsourced to DSM):
a)
b)
c)
Already completed at 510 locations
Survey of sites to capture details of communication room by HP
Preparation of Deficiency report based on survey
2.
Dispatch of WAN Equipment by HP (already completed for 434 sites)
(Courier : Safe Express)
3.
Receipt of Equipment at Site by Nodal Officer (already completed for
434 sites)
(a) Router (b) Modem (c) 9 U Rack
4.
Commissioning of Leased line links by BSNL (Partially outsourced to
DSM, at least one link already completed at 328 locations)
5.
Installation of equipment in communication room by HP (Outsourced to
DSM, already completed at 348 locations)
6.
Commissioning of Site by HP (Out sourced to DSM)
7.
WAN acceptance by PwC on behalf of CBEC (Outsourced to CMS)
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 11
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Local Office Responsibilities - I
1.
2.
3.
4.
5.
6.
7.
8.
9.
Nominate a local nodal officer (at the level AC / JC ) to interact with project teams
To identify a communication room for housing the WAN equipments and LAN
equipments
Promptly inform CBEC Project Team regarding any proposed change in location of
any office
Maintain proper inventory of equipment and ensure security of communication room
Senior officers to periodically review at regular intervals to resolve any problem
including delays
Assign a new nodal officer incase of transfer of the nodal officer of a site and
ensure knowledge transfer. Inform change in nodal officer to CBEC Project Team
Maintain a guard file containing all communication and instructions related to the
project
Spread awareness regarding the project among the officers
Ensure that sanctity of WAN point is maintained and no other equipment is allowed
to be installed nearby.
10. Ensure that no junk / personal luggage / office files / papers etc is stacked in the
vicinity.
11. Ensure that a clean and dust free environment is maintained at all times.
12. Allow WAN rack installation on table only if a brick wall is not available. WAN Rack
installation on floor should not be permitted.
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 12
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Local Office Responsibilities - II
1.
A link officer is required to be nominated for operational requirements after office
hours / holidays to provide access to authorized personnel and assist in resolving
problems
2.
Fire fighting equipment (CO2 / Dry powder type for electrical fires) should be made
available at the site
RESPONSIBILITIES RELATED TO LAN INSTALLATION:
1.
Nominate a nodal officer (Nodal officer nominated for WAN should be given
responsibility for LAN)
2.
Assist HP in identifying a suitable location for the DG sets.
3.
Assist HP in interface with the building custodian, including CPWD on issues such
as power supply and work permissions both inside and in the immediate vicinity of
the buildings.
Provide the following to Dir (Sys) as per schedule to be provided:
Building plan indicating seating arrangements.
Network and electrical line diagram if available.
Digital photograph of exterior of the building and interior of communication room
Requirement for equipment to be retained
Clearances required
Installation of ISDN link
Directorate General of Systems & Data Management
PricewaterhouseCoopers
Slide 13
4.
13
CBEC Project Team
Mr Yashodhan Parande
DG Systems
011-26877960
Ms Somya Dave
ADG Systems (Consolidation)
011-26119994
Mr Upender Gupta
Additional Director
Project Incharge WAN
011-23378509
Mr Rakesh Gupta
Assistant Director
011-23370670
PricewaterhouseCoopers
Mr Dinesh Kumar
Superintendent
011-23379880
Directorate General of Systems & Data Management
Slide 14
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Project Management
M/s PricewaterhouseCoopers (PwC) have been appointed as “Project
Management & Implementation Monitoring Agency” for WAN and LAN
ROLE OF PWC:
a) Project Co-ordination: To co-ordinate with various stakeholders involved in
implementation of WAN (SP1)
b) Implementation Management: To co-ordinate with CBEC and SP1 project
teams to ensure that implementation proceeds smoothly with minimum
disruption of CBEC work
c) Asset Management & Inventorization
d) WAN Site Acceptance
e) Monitoring implementation of LAN
f) Service Level monitoring for payments to implementing vendors
Any query related to the project may be raised to PwC Team or CBEC team
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 15
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PwC Project Team
Cdr Deepak Uppal (Retd)
Project Manager
0-9810363454
deepak.uppal@in.pwc.com
Tripti Batra
Abhik Chopra
Team Member
Team Member
0-9818440384
tripti.batra@in.pwc.com
Niloy Jeet Mukherjee
Team Member
0-9818439633
abhik.chopra@in.pwc.com
0-9830298886
niloy.j.mukherjee@in.pwc.com
Regional Team Member
North Zone : Gurbinder Randhawa - Chandigarh
0-9878611296
gurbinder.randhawa@in.pwc.com
South Zone : Madhukar Battula – Hyderabad
0-9740388003
madhukar.battula@in.pwc.com
PricewaterhouseCoopers
East Zone : Vishal Saraogi - Kolkata
0-9874764925
vishal.saraogi@in.pwc.com
West Zone : Cdr. S Rangarajan - Mumbai
0-9869414661
Directorate General of Systems & Data Management
s.rangarajan@in.pwc.com
Slide 16
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HP Escalation Matrix for End User locations
Sankar Bera
Project Manager
0-9818314174
Sankar.bera@hp.com
Pradeep Chauhan
Rahul Sharma
Project Roll Out
Tracking & Reporting
0-9910062207
pchauhan@hp.com
0-9818176853
Rahul.sharma3@hp.com
To ensure timely closure of all issues, Mr Sankar Bera (sankar.bera@hp.com)
is deputed as the single point of contact for reporting and tracking of all queries for HP.
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 17
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THANK YOU
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Directorate General of Systems & Data Management
Slide 18
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Specifications of Communication Room
•
A communication room needs to be identified at each building where the WAN /
LAN equipment will be installed.
•
Size of communication room:
A room of size at least 6’ x 6’ would generally be sufficient for the purpose.
However, for Category A sites and sites where a floor mounted rack will also be
needed for LAN, a larger room of size up to 8’ x 6’ may be required.
In case the ceiling is higher than 8’ the AC requirement may have to be
assessed accordingly.
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 19
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Specifications of Communication Room
A dedicated room is preferred for the purpose. However, in case a
dedicated room of appropriate size is not available then following rooms
may be used, provided sufficient space is available for accommodating
the required equipment.
Formation
Customs
Central Excise
Suggested Communication room
Server room housing the ICES servers
Room housing the SERMON servers
DRI
Room presently housing the communication
routers
Air conditioned room housing PC’s or servers
Other Formations
If no separate room is available The room of AC / JC
As an exceptional scenario, if no room is available at all, then a
segregated area in the common hall/room should be designated as the
WAN / LAN point. Care is to be exercised to ensure that sufficient area is
delimited in order to securely accommodate the required installation.
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 20
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Attributes of Communication Room
•
Should be so chosen that it has at least one suitable brick wall space available where
required equipment can be mounted. The equipment should preferably not be located
near a window.
•
The wall should not be the outer wall of the building or a wall common with toilet / water
storage to minimize the chances of water seepage in future.
•
Only if suitable brick wall is not available then a table of minimum size 2.5’ x 2.5’ is
required to be provided for rack installation. The table should be firm wooden or steel
table with a minimum load bearing capacity of 80 kgs.
•
The communication room should have UPS power points (of rating 1 KVA or above) and
proper earthing for WAN equipment. In case UPS of rating 1 KVA or more is not available
then it should be procured locally.
•
The communication room should be air conditioned. The equipment is required to be
maintained in a dust free environment and at an ambient temperature of 25 deg
Centigrade round the clock.
•
Any UPS of over 1 KVA should preferably not be kept in the communication room on
account of the heat generation. In case the battery pack is a separate unit, the UPS may
be kept inside the Communication room while the battery pack kept outside in a ventilated
area. In case the UPS is a rack mountable compact unit and a separate space cannot be
provided, a minimum distance of 2’ be maintained from the communication equipment.
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 21
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WAN Equipment
•
The WAN equipment will be installed in one 9U size rack in all Category B, C
and D WAN sites. The size of the rack is 2’ x 2’ x 2’.
•
In case of Category A sites BSNL will install following additional equipment for
providing fiber connectivity. The exact configuration will differ depending on
local practice and availability of type of equipment with the BSNL:
i. A separate rack for Multiplexer which may be wall mounted or floor mounted
(Max size – 3’ x 1’, height - 6’).
ii. A Cable locker which will be wall mounted( Max size – 4’ x 6’, depth – 6”).
iii. A small wall mounted terminal box less than 1’ x 1’ in size.
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 22
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LAN Equipment
•
The size of LAN equipment will be decided by the number of users in the site.
•
At small sites with less than 24 users only one switch will be required which
may be installed inside the WAN rack itself.
•
At sites with larger number of users a floor mounted rack will be used which will
house the multiple switches.
•
At very large sites, LAN for each office may be terminated locally while only one
cable runs between the office and the communication room.`
PricewaterhouseCoopers
Directorate General of Systems & Data Management
Slide 23
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WAN Site Code Rule
State
For eg: GJ/JMN/03_C01
City
GJ: Gujrat
Building No (in the
city)
JMN: Jamnagar
03: 3rd Building in Jamnagar
C: Category
Category (A, B, C, D)
01: Bandwidth i.e. 128 Kbps
WAN Bandwidth
required
Bandwidth code:
01 : 128kbps
02 : 256 kbps
03 : 512 kbps
04 : 1 Mbps
05 : 2 Mbps
06 : 4 Mbps
07 : 8 Mbps
08 : 16 Mbps
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Directorate General of Systems & Data Management
Slide 24
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