School of Justice & Emergency Services
Information Architecture & Records Management
2012-2013
Program
Year
Legal Research and Information Management
Semester
1
1
Course code:
MGMT 1341
Con. Ed. code:
NA
Course hours:
3
GPA weighting:
3
Prerequisite:
NA
Corequisite:
NA
Prepared by:
Ryan Ban
Laptop course: yes
no
Authorized by (Dean):
Date: June 2012
Professor contact information:
NAME
EMAIL
PHONE
OFFICE LOCATION
Ryan Ban
ryan.ban@durhamcollege.ca
905 721.2000 x
B 232 A
905
.
x
905
.
x
905
.
x
905
.
x
905
.
x
Durham College Course Outline – Information Architecture and Records Management (MGMT 1341) 2012-2013
Page 1
Course Description:
Legal information managers require skills and knowledge of the latest trends in managing large volumes of
information and documents. In this course, students will learn theories for organizing records and documents to
facilitate access by information seekers and appropriate retention by the organization. The theory and practice
of records inventories, retention schedules, authority lists, tagging/metadata and storage systems for both
paper and electronic information and documents will be explored. Emphasis will be placed on electronic
information that is housed in corporate content management systems, portals and on intranets.
Rationale:
As more organizations move towards putting their knowledge and internal content online, users are
becoming increasingly responsible for sharing, collaborating, searching and retrieving information. The
design of how web pages are laid out and how information is displayed becomes ever more critical to
ensure efficiencies for staff. Whether through faceted searching, breadcrumbs or randomly clicking on a
webpage, there is significant thought processes into how websites are designed. Information Architecture
will investigate the processes in determining the best way to present information to an audience.
Furthermore, as we move towards an electronic document world, it is easy to save files on your network
drive and never be able to find it again. Records management aims to ensure that not only are the
appropriate records being saved and stored, but that they are also accessible, retrievable and ultimately
disposed of responsibly. We will investigate what makes a good Records Management program and the
trend towards an electronic and paper-lite world.
Durham College Course Outline – Information Architecture and Records Management (MGMT 1341) 2012-2013
Page 2
Course Learning Outcomes
Course Specific Outcomes
Essential Employability Outcomes
Students receiving a credit for this course will have
demonstrated their ability to:
Students receiving a credit for this course will have
demonstrated their ability to:
1. Identify elements of effective information
architecture design and apply them to the
creation of an organization’s website.
1. Communicate clearly, concisely and correctly
in the written, spoken, and visual form that
fulfills the purpose and meets the needs of the
audience.
2. Redesign a website to facilitate information
sharing and online collaboration incorporating
taxonomies, metadata and effective information
search and retrieval functions and tools
2. Respond to written, spoken, or visual
messages in a manner that ensures effective
communication.
3.
3. Apply a systematic approach to solve
problems.
4.
Identify and classify active, inactive and vital
records and select appropriate management
procedures at each stage of the record’s
lifecycle.
Apply accepted legislative requirements and
industry standards for the maintenance,
retention and disposition of print and electronic
records.
5. Understand the fundamentals surrounding
Records Management and the importance of a
Records Management program
6. Recognize the issues with poor Records
Management and possible ways to resolve
these issues
4. Use a variety of thinking skills to anticipate and
solve problems.
5. Locate, select, organize, and document
information using appropriate technology and
information systems.
6. Analyze, evaluate, and apply relevant
information from a variety of sources.
7. Show respect for the diverse opinions, values,
belief systems, and contributions of others.
8. Interact with others in groups or teams in ways
that contribute to effective working
relationships and the achievement of goals.
9. Manage the use of time and other resources to
complete projects.
10. Take responsibility for one’s own actions,
decisions, and consequences.
For further clarification of Vocational Learning Outcomes and Essential Employability Skills please refer to the current Program Guide.
Durham College Course Outline – Information Architecture and Records Management (MGMT 1341) 2012-2013
Page 3
Sequence of Instruction
Evidence of Learning
Week
1
Intended Learning
Introduction to Information Architecture
Resources and
References
Est.
Class
Hours
Lecture Notes,
Handouts
2 InClass
1 Online
Learning Outcomes
References
1,2,3,4,5,6,7,8,9,10
Intended Learning Activities
Activities may include: lecture, guided
discussion, and in process assignments
Assessment
In-class participation
Online Participation
Evaluation
and
Weighting
In class
participation
throughout the
semester -- 15%
Online
assignments
throughout the
semester -- 15%
2
Information Architecture Design:
Audience, Content and Context
Lecture Notes,
Handouts
3
Taxonomies, Site Maps and Breadcrumbs
Lecture Notes,
Handouts
4
Metadata, Tagging, Naming conventions, Authority lists, Accepted
Acronyms
Lecture Notes,
Handouts
5
Collaboration, Sharing and Creating Content
Lecture Notes,
Handouts
6
Searching
Lecture Notes,
Handouts
7
Student Presentations
Lecture Notes,
Handouts
2 InClass
1 Online
2 InClass
1 Online
2 InClass
1 Online
2 InClass
1 Online
2 InClass
1 Online
2 InClass
1 Online
1,2,3,4,5,6,7,8,9,10
Activities may include: lecture, guided
discussion, and in process assignments
In-class participation
Online Participation
1,2,3,4,5,6,7,8,9,10
Activities may include: lecture, guided
discussion, and in process assignments
In-class participation
Online Participation
1,2,3,4,5,6,7,8,9,10
Activities may include: lecture, guided
discussion, and in process assignments
In-class participation
Online Participation
1,2,3,4,5,6,7,8,9,10
Activities may include: lecture, guided
discussion, and in process assignments
In-class participation
Online Participation
1,2,3,4,5,6,7,8,9,10
Activities may include: lecture, guided
discussion, and in process assignments
In-class participation
Online Participation
1,2,3,4,5,6,7,8,9,10
Student presentations
Activities may include: lecture, guided
discussion, and in process assignments
Information Architecture
Website Assignment
Information Architecture
Website Assignment
Presentation
Information
Architecture
Website
Assignment -30%
Information
Architecture
Website
Assignment
Presentation -5%
8
Introduction to Records Management
What is a Record? Active, Inactive and Vital Records
Lecture Notes,
Handouts
9
Privacy, Access, Legislation, Policies and Standards
Lecture Notes,
Handouts
10
Function and Subject Classification
Lecture Notes,
Handouts
2 InClass
1 Online
2 InClass
1 Online
2 InClass
1 Online
1,2,3,4,5,6,7,8,9,10
Activities may include: lecture, guided
discussion, and in process assignments
In-class participation
Online Participation
1,2,3,4,5,6,7,8,9,10
Activities may include: lecture, guided
discussion, and in process assignments
In-class participation
Online Participation
1,2,3,4,5,6,7,8,9,10
Activities may include: lecture, guided
discussion, and in process assignments
In-class participation
Online Participation
Durham College Course Outline – Information Architecture and Records Management (MGMT 1341) 2012-2013
Page 4
Sequence of Instruction
Evidence of Learning
Week
Intended Learning
Resources and
References
Est.
Class
Hours
2 InClass
1 Online
2 InClass
1 Online
2 InClass
1 Online
2 InClass
1 Online
11
Records Medium and Storage
Electronic Records Management
Lecture Notes,
Handouts
12
Records Lifecycle
Records Creation, Use and Maintenance
Lecture Notes,
Handouts
13
Records Lifecycle 2
Records Retention and Disposition
Lecture Notes,
Handouts
14
Course Wrap-up
Lecture Notes,
Handouts
Learning Outcomes
References
Intended Learning Activities
Assessment
1,2,3,4,5,6,7,8,9,10
Activities may include: lecture, guided
discussion, and in process assignments
In-class participation
Online Participation
1,2,3,4,5,6,7,8,9,10
Activities may include: lecture, guided
discussion, and in process assignments
In-class participation
Online Participation
1,2,3,4,5,6,7,8,9,10
Activities may include: lecture, guided
discussion, and in process assignments
In-class participation
Online Participation
1,2,3,4,5,6,7,8,9,10
Activities may include: lecture, guided
discussion, and in process assignments
Records Management
Case Study
Evaluation
and
Weighting
Records
Management
Case Study -35%
Course outlines are planning guidelines; actual delivery of content may vary with circumstances. Students will be notified in writing of changes that
involve the addition or deletion of content, learning outcomes or evaluation, prior to changes being implemented. Professors are responsible for
following this outline and facilitating the learning as detailed in this outline.
Durham College Course Outline – Information Architecture and Records Management (MGMT 1341) 2012-2013
Page 5
Evaluation Criteria:
(A full description of the Academic Appeals Process can be found in your Student Handbook.)
Information Architecture Website Assignment
30%
Information Architecture Website Assignment Presentation
5%
Records Management Case Study
35%
On-line Assignments
15%
In-class Participation
15%
Total
100%
Notes:
1. Assignments and Case study must be handed in via DC Connect by 5pm on the day they are due. Students
will be penalized 20% per school day for each day late. Assignments that are late are to be emailed to the
Professor via DC Connect.
2. DC Connect will be used as the primary system for e-mail and the 'announcement tool' for changes relating
to course sequence of instruction, evaluation, scheduling and assignment expectations.
3. PLAGIARISM: Refer to the Program Guide and Durham College’s Student Rights and Responsibilities policy
for definitions and penalties.
Required Text(s) and Supplies:
There are no required textbooks nor are there any supplies required for this course. The Professor may place
items on reserve in the library for students to print/copy and bring to class or suggest some websites that may
be used to gather information.
Recommended Resources:
Students will be provided with recommended websites for information.
Durham College Course Outline – Information Architecture and Records Management (MGMT 1341) 2012-2013
Page 6
Policies and Expectations for the Learning Environment:
General Policies and Expectations:
General College policies related to
General Program policies related to

Acceptable Computer Use

attendance

Academic Policies


Academic Honesty
absence related to tests or assignment due
dates

Student Code of Conduct

excused absences

Students’ Rights and Responsibilities
can be found on-line at
http://www.durhamcollege.ca/academicpolicies

writing tests and assignments

classroom management
can be found in the Program Guide. These
are distributed to each student during the first
week of class.
Course Specific Policies and Expectations:
Readings:
It is expected that students will complete assigned readings in order to enhance their learning experiences and
foster a further understanding of material covered.
Submission of assignments:
Assignments are expected to be presented in a professional manner; as if the report is being provided to
someone at a managerial or executive level.
Assignments are to be submitted via DC Connect by 5pm on the day the assignment is due.
Campus Conflict Resolution Services:
This course specifically endorses and will use where appropriate Campus Conflict Resolution Services
(CCRS). For details regarding the policy for CCRS, please refer to the program guide.
DC Connect:
In general, material will be posted on DC Connect for student use. It is a student’s responsibility to collect
any material missed by viewing the DC Connect pages for this course. The professor will also post
announcements through DC Connect. It is a student’s responsibility to check DC Connect on a regular
basis for course material and announcements.
Diversity:
This course acknowledges pluralism and that through distinctions in race, creed, ability, place of origin
and/or sexual orientation, there are many ways of making meaning in this world. This course specifically
endorses, where possible, the use of readings, discussions and case studies that enable students to
adapt to differences with real empathy, recognize the legitimacy of those differences and develop
tolerance and support for new concepts of compatibility.
Durham College Course Outline – Information Architecture and Records Management (MGMT 1341) 2012-2013
Page 7
Subject Eligibility for Prior Learning Assessment & Recognition
(PLAR)
Yes
No
PLAR acknowledges subject mastery earned through work experience, professional development or nontraditional educational opportunities. A grade is assigned for the credit. The assessment can be written,
oral, portfolio, or observational (or a combination of these four formats). Assessment format is to be
determined by a subject matter expert.
A candidate will not be able to initiate the PLAR process if he/she:
- Registered in the said subject within the last 10 months; or
- Audited the subject within the last ten (10) months; or
- Previously failed the subject (within the last 2 academic years); or
- Misrepresented his/her performance in a college subject for the purpose of obtaining marks or
recognition.
Applications for PLAR should be completed prior to course commencement. Students enrolled in the
course must apply and make payment for PLAR within the first two weeks of the course's
commencement.
(Candidate eligibility is outlined in the
http://www.durhamcollege.ca/assets/Section~specific/Continuing~Education/documents/plar.pdf)
General Course Outline Notes:
1.
Students should use the course outline as a learning tool to guide their achievement of the learning
outcomes for this course. Specific questions should be directed to their individual professor.
2.
The college considers the electronic format (i.e. MyCampus or DC Connect) as the primary channel of
communication. Students should check the sources regularly for current course information.
3.
Professors are responsible for following this outline and facilitating the learning as detailed in this outline.
4.
Course outlines should be retained for future needs (i.e. university credits, transfer of credits etc.)
5.
A full description of the Academic Appeals Process can be found at http://durhamcollege.ca/gradeappeal.
6.
Students who may require academic supports due to any type of disability, should contact the Centre for
Students with Disabilities in SW 116 (Gordon Willey Building) or call 905-721-3123.
Outline Template v809
Durham College Course Outline – Information Architecture and Records Management (MGMT 1341) 2012-2013
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