Employer’s Brand Presented by A Diwakar Dy Manager(Per) on Date:25.04.2011 What is Employers brand? The term ‘Employer Brand’ was first publicly introduced to a management audience in 1990 to denote an organization's reputation as an employer. First defined by Simon barrow, Chairman of people in Business and Tim Amber, Senior Fellow of London business School, in the journal of Brand Management in December 1996. “The package of functional, economic and psychological benefits provided by employment, and identified with the employing company.” “ Emotional bond among the Employer, employees , job seekers, Labour market etc.” Employers brand is further defined as “creation, maintenance and management of an agreeable, trust worthy and progressive image of the employer with his/her eyes and ears turned towards the needs and concerns of the current and prospective employees and all other parties concerned. Employer has to build image that not only attracts the best talent but also retains them despite better offers by rival employers in the job market. Employer’s Brand Employees Stakeholders Employer (Emotional Bond) Labour Markets Prospective employees Gaining of Importance 1. In the emerging markets scarcity of talented employees are most important in short supply. 2. Too many jobs chasing too few candidates. 3. Global demographic factors indicates that advanced countries in the world are facing aging populations as 20% to 30% of their population are over the age of 60. India only 7% are above the age group of 60 and around 50% of Indians are in the age group of 25-35 age group. Yet Indian business people ,even in India face the problem of attracting and retaining right people and getting them to work productively. WHY EMPOLYER BRAND: i) Scarcity of Talent: Higher growth rate of business than that of skilled manpower. ii) Competitive Edge: It is a Powerful competitive edge not only among Human resources, but also among customers, suppliers of inputs and market intermediaries. iii) Impression Management : It is necessary to create positive impression about the company in the minds of prospective employees and Present employees. iv) Organizational Loyalty : It is necessary to create a sense of loyalty to the organization among employees. v) To increase the Recruitment and selection ratio : To increase number of applicants for a particular job thus increases the recruitment and selection ratio. vi) To enhance HR Utilization: Employees prefer to explore their potentialities and contribute maximum, if they prefer to stay in a particular organization . Employees preference to stay in a particular organization continuously depend up on employer brand. vii) Reduces job Misfit : It communicates accurate information to the prospective employees with regard to skill requirement. viii) Retain Talent : Continuous upgrading the value of employer brand helps to retain the talent within the company. IX) Coverts Job seeking into job Shopping: employer brand provides a number of attractive offers to the prospective employees to select the employer of their choice. X) Social branding , Product branding and Business branding: It enables the company to build a good social brand that creates a positive impression of the company in the minds of the various communities in the society. Social brand along with the employer brand improves product brand and total business brand. XI) HRM Standards : Creation and upgrading of employer brand invariably enhances the standards of human resources management practices, values and human relations. What constitutes Employers Brand 1. Interesting work 2. Appreciation/recognition for the work done 3. Feel-in-on things 4. Freedom and involvement in the decision making 5. Sympathetic understanding of personal problems 6. Attractive salary benefits 7. Climate of feel of ownership 8. Career planning and development including promotional opportunities 9.Personal loyalty to works 10.Empowerment Employees expectation from Employer Brand: It varies from employee to another. However the following list provides a guidelines in this respect: i) Keeping up promises ii) Guaranteeing service security iii) Providing growth opportunities for employees iv) Thoughtful benefits and pre-requisitions v) Rewarding merits vi) Responding readily to employee needs vii) Try and fail rather than fail to try in solving extraordinary problems of employees. viii) Unwavering impartiality ix) Maintaining high ethical values x) Maintaining transparency xi) Ensuring qualities in service and products How to publicize Employer brand Publications Internet Advertisement in major business newspapes and magazines and internet Information to recruitment agencies and search agencies. Impression created by current employees Impression created and carried forward by former employees Impression created by Senior managers about the top management and the owner. Key Elements of the Employers Brand: Corporate image: It includes Profitability, Market share, Reputation in the industry and society. Career offer: It includes challenging job, excellent remuneration, Outstanding career growth and career development opportunities. Corporate Culture: Vibrant, flat structure and inspiring work place. Customer Relevant: Align the work and customer needs in order to establish a meaning to the work. Suit Different Cultures: Meet the needs of the employees of different ethnic groups. The organizational culture and communication should take the needs of various cultures. Everything matters: Tune the managers that everything that they do with regard to customers, employees, employment agencies and public matters much. Customers of NMDC Ltd. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. MMTC LTD. Rashtriya Ispat Nigam Ltd.( VSP) Essar Steels Ltd. Ispat Industries Ltd. Vikram Sponge Iron Ltd. Sponge Iron India Ltd. KIOCL Ltd. JSW Steel Ltd. Visvesvaraya Iron & Steel Plant Aparant Iron & Steel Co. Ltd. Lanco Industries Ltd. Tata Metalliks Ltd. Kirloskar Ferrous Industries Ltd Southern Iron & Steel Co. Ltd. CG based Sponge Iron Units Top 10 Best employer Brand World HRD Congress 2011 1. Hindustan Unilever Ltd. 2. Standard Chartered Bank 3. Aircel Ltd. 4. Steria (India) Ltd. 5. Yes Bank Ltd. 6. Reliance Capital Asset Management Ltd. 7. GroupM Media India Pvt. Ltd. 8. ICICI Lombard General Insurance Co. Ltd. 9. Tata Motors Ltd. 10. Larsen & Turbo Ltd. NMDC Ltd., Brand Image 1. India's single largest iron ore producer and exporter. 2. Strong back up of an ISO 9001 certified R&D Centre, which has been declared as the "Centre of Excellence" in the field of mineral processing by the Expert Group of UNIDO. 3. Good Pay Package. 4. One of the best provider of Medical facilities to present and retired employees. 5. Accommodate of different cultures 6. Unity in Diversity Concentration of areas in NMDC Ltd., for developing Employer’s brand. 1. Townships should be improved with better infrastructure and amenities. 2. Resolve the problems of employees with Human Touch. 3. Advertising the achievements and performance of NMDC frequently in local News papers, and News papers recognized all over India. Through ads in TV and Websites etc. 4. Training facilities should provided in the latest developmental techniques, knowledge and should be given free hand to implement such things. 5. Orientation classes for getting the Knowledge of activities/Jobs of other Departments should be conducted to the Employees especially to the Executives in all disciplines. 6. Industrial tours should be provided to the employees forming identified teams for knowing, learning and adopting the new Technology, Performance of Jobs the in the industries. 7. Participating in the Science Exhibitions at Local , National to focus light on the Technology, Performance and achievements of NMDC Ltd. 8. Suitable Latest software's & Packages should be implemented for Smooth & Fast functioning of the office works and Job satisfaction( eg. ERP) 9. Suitable upto date New Technologies & Equipments should be adapted for qualitative and quantitative production and also Job satisfaction with challenging Jobs. 10. CSR activities should be increased to increase our Social Brand. THANK YOU ALL