Government of Khyber Pakhtunkhwa PROJECT: “IT SUPPORT FOR IMPROVEMENT OF HEALTH SERVICES DELIVERY IN KP” S# Name of Post Qualification Job Description 1 Network Administrator (BPS-17) At least 2nd class degree Of BS (4 Years)/BCS (4 Years)/BIT (4 years)/MIT/MCS/M.Sc. in Computer Science from HEC recognized He will be responsible for installation of wide area connectivity with server. Maintenance and tuning of Operating System Policies. Communication with District computer operator to tackle any modalities occurs during execution and generation of packet exchange. Liaison with the stake holders providing VPN connectivity. Database Administrator (BPS-17) 2 3 Assistant Web Developer (BPS-16) 4 Computer Operators (BPS-12) Experience: 3 years of Post qualification experience with In depth knowledge of the network topologies, protocols, tools, and techniques.. Hands on experience regarding designing and implementing Network Security Policies. University/Institution. At least 2nd class degree Of BS (4 Years)/BCS (4 Years)/BIT (4 years)/MIT/MCS/M.Sc. in Computer Science from HEC recognized University/Institution. Experience: 3 years of Post qualification experience with Hands on experience in creating, modifying and designing of Database structures, procedures. Backups and Restore. At least 2nd class degree Of BS (4 Years)/BCS (4 Years)/BIT (4 years)/MIT/MCS/M.Sc. in Computer Science from HEC recognized University/Institution. Experience: 1 year of Post qualification experience with Hands on experience in creating, modifying and designing of Database structures, procedures. Backups and Restore. F.Sc / F.A with One Year Diploma in Computer Science / IT He will be responsible to install, maintain, and tune the customized application Database for HMIS. Daily procedures and triggers regarding collection of information from the systems and Database. Collection of Backup Strategy from The servers on DR site. Responsible for the provision data and reports to highups. Supportive Staff for Management of Web Site and Web related Services of the Project. He will be responsible for entering the available information in the web based customized applications. Experience: 1 Year Post qualification experience PROJECT: “E-OFFICE” SR# 1. Designation One Project Manager BPS-18 Qualification/ Experience/ Skills Job Description MS CS/(IT) or Bachelors of Sciences (Computer Sciences/IT/Software Engineering/ Project Management) (4 Years Degree after A Level / F.Sc.) from reputed foreign HEC-recognized university/institution. Responsible for Replication operations and maintenance of e-Office Suite in Provincial Government of Pakistan and provision of e-Office Suite in attached/subordinate /autonomous bodies/corporations. Prepare plans and implementation strategies. Coordinates with Ministries / Divisions and Departments. Manage the team for Replication of EOffice. Experience: 9 years of total IT experience with at least 3 years project management and execution experience of large IT projects of ERP in Government Sector. Professional experience will start after the completion of minimum qualification/degree(s) required for this position. Exception of One year in experience shall be given for a person holding MS level degree and having three years of experience of ERP deployment in public sector. The five year experience of IT in public sector is a must. 2. 3. One Business Process Analyst BPS-17 One Application Manager BPS-17 One 4. Web Engineer BPS-16 MS in software engineering from HEC recognized University/Institution. Experience: At least 5 years’ experience as a business analyst, on large and complex projects. Strong skills in Process Mapping and Business Process Reengineering. Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows. Experience facilitating workshops and focus groups. Strong business/client engagement skills. Experience developing business requirements. Experience developing instructional and procedural documentation and presentations. High level of competence with MS Office and MS Visio. Qualification: MS/MCS/MIT Degree (equiv. to 16 yrs of education) in Computer Science from HEC recognized university. Skills Required Ability to analyze, and interpret technical procedures and governmental regulations. Ability to interact and present at senior management levels in government. Minimum 5 years’ experience in leading projects of software development, BPR/ BPI, SRS, documentation, quality assurance, etc. Knowledge of object-oriented technologies, databases design, software development methodologies, open source software development, web development Excellent interpersonal, written, and verbal communication skills. At least 2nd class degree Of BS (4 Years)/BCS (4 Years)/BIT (4 years)/MIT/MCS/M.Sc. in Computer Science from HEC recognized University/Institution. Experience: 1 years of Post Qualification relevant experience in the field of Information Technology. In depth knowledge of Work closely with clients and the business to identify and analyze core business processes and workflows. Facilitating workshops with SME’s. Documentation of process and work flows. Development of clear and detailed process maps and business requirements. Identifying issues and risks. Manages design, development and software quality assurance of enterprise-wide application software. Sets deadlines, assigns responsibilities, and monitors progress for the enterprise-wide applications. Manages deliverable content. Ensures prototypes/ proof-ofconcept applications/ proposed solutions are practical. Evaluates and recommends changes to current and future enterprise level applications to meet organizational needs. Familiar with a variety of enterprise application development concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Drawing up detailed website specifications Designing sample page layouts including text size and colors Designing graphics, animations and manipulating digital photographs; presenting initial design ideas to client; current leading desktop and web technologies, software development tools. Well versed with the Software Engineering Techniques/IT Project Modeling, Designing & Implementation. Candidate may also have very good knowledge of database technologies Qualification: Two 5. Support Engineer BPS-16 At least 2nd class degree Of BS (4 Years)/BCS (4 Years)/BIT (4 years)/MIT/MCS/M.Sc. in Computer Science from HEC recognized University/Institution. Experience: 1 years of Post Qualification relevant experience in the field of Information Technology. In depth knowledge of System & Network Technologies. Well versed with the Windows 2013/2008 Server, CISCO Equipment, Exchange Server 2010/13, TMG/MS Forefront, etc. Minimum 1 Year experience as System Support Engineer will be preferred. Qualifications: MBA/BBA(4 years)/MCS/Bachelor of Computer Sciences or IT or Software Engineering) (4 years degree after A Level or F.Sc.) from an HEC recognized university or a reputed foreign university/institute. Two 6. E Office Trainer BPS-16 Experience: 3 years of total IT experience with at least 2 years of training management experience of large IT projects in public sector organization. Professional experience will start after the completion of minimum qualification/degree(s) required for this position. Skills: Knowledge of the current leading training techniques for IT systems Must be well versed with office productivity tools. Proficient in delivering training on CBT and online systems. coding using a variety of software Working with different content management systems. Meeting relevant legal requirements such as accessibility standards, freedom of information and privacy Editing content, debugging code and re-designing web pages. Working with other web specialists including web developers and graphic designers Testing the website to ensure it is working; Handing the completed website Job Description: Maintenance and troubleshooting of computer equipment and networking. Evaluation of computer equipment specifications on the request received from other departments/ divisions for procurement of computer equipment. Configuring operating systems and licensed software for deployment. Liaise with service providers to ensure internet/ networking is operational. Manage log of the hardware/ networking complaints. Will report to PM of the e-Office Suite Well versed about IT technology in general. Qualification: BS Degree with majors in computer related subjects 7. Six Assistant IT Manager BPS-16 Experience: 3 years’ experience in Application troubleshooting / training & support. Windows, XP, Vista and general desktop support issues handling experience. Knowledge of DNS, TCP/IP and other networking concepts. Good team player. Requirement gathering experience Qualification: BA / BSC or equivalent Degree with majors in computer related subjects Experience: 2 years’ experience in relevant post. General, Scheduling, Telephone Skills, Typing, Documentation Skills, Meeting Planning, Verbal Communication, Written Communication, Dependability, Attention to Detail, Administrative Writing Skills 8. One Office Assistant BPS-14 Client-facing experience Written and verbal skills excellent phone manner Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary Resolving escalated customer complaints without the need for team lead intervention Documenting troubleshooting and problem resolution steps Participation in providing training to customers as required Receive customer support requests. Classify issues, diagnose problems and work with developers to resolve non-trivial issues. Provide on-site installation and configuration support for new customer deployments and system upgrades Implement customer specific product configurations, including GUI modifications, system integration with other management systems and databases, finetuning application and database settings, etc. Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information. Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations. Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation; Maintains office schedule by picking-up and delivering items Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Qualification: 9. Fifteen Computer Operator BPS-12 Will assist e-Office Support Officers in the disposal of daily business. F.Sc / F.A with One Year Diploma in Computer Science / IT Experience: 1 Year Post qualification experience in the same position. Will report to PM (e-Office) or to any senior officer. Qualification: Matriculation with valid LTV/HTV License. One 10. Driver BPS-4 One 11. Peon BPS-2 Experience: 1-2 years Qualification: Primary Pass Experience: 1-2 years Job Responsibilities: Prepare Vehicle by conducting operator maintenance Plan Route and requirements by studying schedule or ad-hoc requests by the office Transport the Managing Director and guests Fulfill special requests the office by picking up and delivering items as directed and running errands Maintain passenger confidence by keeping information strictly confidential Collection of lunch boxes for staff ( and for VIPs as and when needed) Any other tasks as assigned Will report to PM (e-Office) or to any senior officer. Job Responsibilities: Responsible for dusting/cleaning of office Responsible for cleaning of equipment Operate photocopying machine Prepare tea/entertaining during internal meetings Some knowledge about documentation and filling system Responsible for performing activities as messenger to carry letters, dak etc. to other offices within the city Any other duty assign by project staff members