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“The planning, organizing, compensation, integration and
maintenance of people for the purpose of contributing to
organizational, individual and societal goals”.
CHAPTER OUTLINE
•
Introduction
• Definition of Staffing
Edwin B. Flippo
• Definition of Personnel
Management
• Nature of Staffing
• Definition of Manpower
Planning
• Importance of Staffing
• Significance of Manpower
Planning
• Elements of Staffing
• Summary.
After studying this chapter, you will be able to
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State the concept and importance of staffing.
Appreciate the nature of staffing.
List and briefly describe the various elements of staffing.
State the concept of manpower planning.
Highlight the significance of manpower planning.
INTRODUCTION
Staffing is now recognized as a separate management
function. Previously it was considered to be a part of
organization function of management. The reason for
separating the staffing from organizing is to give proper
emphasis to the actual manning of organizational roles.
The staffing function has assumed greater importance
these days because of rapid advancement of technology,
increasing size of organizations and complicated behaviour
of human beings. The management of the enterprise must
give due importance to human resources planning,
recruitment, and selection, training, appraisal and
remuneration of workers.
DEFINITION OF STAFFING
A few definitions by some of the prominent writers on the
subject are given below:
(1) “The Managerial function of staffing involves manning
the organizational structure through proper and effective
selection, appraisal, and development of personnel to fill the
roles designed into the structure.”
Koontz and O'Donnell
Thus, manpower planning, procurement (i.e., selection
and placement), training, development, appraisal and
remuneration of workers are included in staffing.
NATURE OF STAFFING
The nature of staffing are as follows:
1- Managerial Responsibility
Staffing is a basic function of management. Every manager
is continuously engaged in performing the staffing function.
2- Continuous Function
Staffing function is to be performed continuously. Every
manager is engaged in various staffing activities. He is to
guide and train the workers and also evaluate their performance
on continuous basis.
3- Concerned with Human Element
Staffing function is concerned with procurement and
development of human resources. Every manager should use
human relations skill in providing guidance and training to the
subordinates.
IMPORTANCE OF STAFFING
The importance of staffing has increased because of the
following factors:
1- Efficient Performance
The efficient performance of the company depends on the
quality of the people employed. This has increased the
significance of staffing.
2- Use of Latest Technology
Many significant changes are taking place in technology. In
order to make use of the latest technology, the appointment of
right type of persons is necessary.
3- Development of Manpower
The management has to train and develop the existing
personnel for future promotion. This will meet the
requirements of the company in future.
4- Optimum Use of Manpower
Management has to spend money on recruitment and
selection, training wages, salaries, etc. In order to get the
optimum out from the personnel.
5- Proper Motivation
The workers are to be motivated properly through
financial and non-financial incentives.
6- Higher Morale
Right type of atmosphere should be created for the
workers to contribute to the achievement of the
organizational objectives. This will increase the morale of
the employees.
ELEMENTS OF STAFFING PROCESS
The scope of staffing is very wide. The elements,
steps or sub-activities of staffing process are as follows:
1- Manpower Planning
It is concerned with the determining the number and
types of staff required for the organization.
2- Recruitment
Recruitment is the process of searching prospective
employees and encouraging them to apply for jobs in the
enterprise.
3- Selection
Selection is the process of selecting best suited
candidates for the jobs from among those who have
applied for these jobs in the enterprise.
4- Placement of Personnel
The new employees need to familiarized with their
units, supervisors and fellow employees. They should be
placed on the jobs for which they are suited.
6- Orientation or Induction
Orientation or induction is a process of familiarizing
the new employees with their enterprise, department, work
unit, work group, superiors, fellows and subordinates etc.
7- Remuneration
Compensation of workers for their efforts involves
fixation of their wages and salaries.
8- Training
The art of acquiring knowledge and skill of doing a
particular job in a particular manner.
9- Development
The development of knowledge, efficiency and
aptitude of different officers of managerial level so that
they may contribute their feeling, cooperation and
contribution towards the accomplishment of
organizational objectives.
9- Performance Appraisal
It is concerned with the rating or evaluation of the
performance of the employees. Transfer and promotion
of staff are based on performance appraisal.
10- Promotion and Transfer
Promotion involves the shifting an employee to a
higher position carrying higher responsibilities, facilities,
status and pay.
Transfer involves the shifting of an employee from
one job to another , one unit to another, or one shift to
another.
11- Human Relations
Every manager is responsible for achieving good
human relations in the organization.
PERSONNEL MANAGEMENT
DEFINITION PERSONNEL MANAGEMENT
A few definitions by some of the prominent writers on
the subject are given below:
(1) “Personnel management is that phase of
management which deals with the effective control and use
of manpower”
Dale Yoder
(2) “The planning, organizing, compensation, integration
and maintenance of people for the purpose of contributing
to organizational, individual and social goals”
Edwin B. Flippo
It is the tendency in modern enterprises to create a
separate department known as personnel department to
perform the staffing function. But it does not mean that
the line managers do not have the responsibility for
staffing. The personnel department is created to provide
the necessary help to the managers in performing the
staffing or personnel function.
Personnel Manager
In most organizations, personnel department is set up
under the charge of a personnel manager. The personnel
department serves as a service department. It performs
various personnel functions assigned to it by the other
departments. The personnel manager enjoys the status of
a specialist in personnel matters. Normally, persons with
post-graduate qualifications in personnel management
and industrial relations are preferred for this post.
MANPOWER PLANNING
Manpower planning means to see whether the person to
whom some work is assigned are capable to do it or not.
The essence of manpower planning is the right man on the
right job and the right job for the right man.
DEFINITION OF MANPOWER PLANING
A few definitions by some of the prominent writers on
the subject are given below:
(1) “The process of determining and assuring that the
organization will have an adequate number of qualified
personnel”
Dele S. Beach
(2) “Manpower planning means forecasting prediction of
the number of the people whom the organization will have
to hire, train or promote in a given period ”
Sayles and Gerge Sirauss
Thus, it may be concluded that manpower planning
involves the estimation of size and quality of the work
force required by the enterprise to a accomplish its
desired objectives.
Significance of Manpower Planning
Manpower planning is an essential activity because of the
following factors:
1) Shortage or surplus of manpower will be revealed by
manpower planning, corrective steps can be taken in
time.
2) Manpower forecasting provides a basis for recruitment,
transfer and training of employees.
3) It reduces labour cost by avoiding surplus manpower,
over-staffing can be known quickly
4) It helps in identifying talent available in the organization.
Training for promotion could be given to the talented
employees
5) It helps in the growth and diversification of
business. Suitable manpower is made available to
handle jobs.
6) It leads to greater awareness of the significance of
sound personnel management throughout the enterprise.
SUMMARY
In this chapter, You have gone through different
dimensions of nature and process of staffing. After going
through the chapter, be sure that the following facts are
well versed.
Meaning of Staffing
The management function of staffing involves
managing the organization structure through proper and
effective selection, appraisal and development of
personnel to fill the roles designed into the structure.
Nature of Staffing
The nature of staffing are as follows:
Managerial responsibility; Continuous function;
Concerned with human element.
Importance of Staffing
Successful staffing function provides the following
benefits:
Efficient performance; Use of latest technology;
Development of manpower; Optimum use of manpower;
Proper motivation; Higher morale.
Elements of Staffing
Staffing is a continuous process and includes some
inter-dependent activities as follows:
Manpower planning ; Recruitment ; Selection ;
Placement of personnel ; Induction ; Remuneration ;
Training ; Development; Performance appraisal ; Promotion
and transfer ; Human relations.
Meaning of Manpower Planning
Manpower planning is a technique to estimate and
forecast the manpower requirements for an enterprise
taking into consideration the existing and future objects
of the enterprise. The estimates of human resources
requirements are based on the future plans of production
expansion, nature of technology and structure of
enterprises.