The Modern Organisation
Functioning in a Global
Environment
Chapter 1
ICT and society
 Chapter 1: The Modern Organisation
Functioning in a Global Environment
Further Reading: “Technology and Society in
the Information Age”, A. Kincsei, 2007
 Questions (for next time to discuss):
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Is technology good, bad, or neutral?
What is the role of Information Systems in
organisations?
LEARNING OBJECTIVES
1. Begin the process of becoming an informed
user of your organization’s information
systems.
2. Define the terms data, information, and
knowledge, and give examples of each.
3. Define the terms information technology,
information system, computer-based
information system, and application.
LEARNING OBJECTIVES (continued)
4. Identify three ways in which you depend on
information technology in your daily life.
5. Discuss three ways in which information
technology can impact managers and three
ways in which it can impact non- managerial
managers.
6. List three positive and three negative
societal effects of the increased use of
information technology.
The Informed User – You!
Homo Conexus
You are the most connected generation in history.
You practice continuous computing.
You are surrounded by a personal, movable
information network.
© Voon Nam Fook/iStockphoto
Digital Nomads
Source: Media Bakery
Bring Your Own Device
Θέσεις εργασίας ΤΠΕ
Managing Information Resources
Traditional Functions of MIS Department
Example: manage data center
© stockbrokerxtra/Age Fotostock America, Inc.
Consultative Functions of MIS Department
Example: create business
alliances
Source: Howard Kingsnorth/The Image
Bank/Getty Images, Inc.
1.2 Overview of Computer-Based
Information Systems
© zu difeng/Shutterstock
Data
Information
Knowledge
(Source: © janaka Dharmasena-Fotolia.com; Exactostock/SuperStock; uttamgurjar/Shutterstock)
Capabilities of Information Systems
Table 1.3
 Perform high-speed, high-volume numerical computations
 Provide fast, accurate communication and collaboration within
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and among organizations
Store huge amounts of information in small space
Allow quick, inexpensive access to vast amounts of information
worldwide
Interpret vast amounts of data quickly and efficiently
Increase effectiveness and efficiency of people working in
groups in one place or around the world
Automate semiautomatic business process and manual tasks
Types of Information Systems
Information Systems Inside an Organization
Types of Information Systems
Information Systems Among Organizations
Types of Information Systems
Breadth of Support of Information Systems
Functional area information systems
Enterprise resource planning systems
Transaction processing systems
Inter-organizational information systems
Types of Information Systems (continued)
Support for Organizational Employees
Office automation systems
Business intelligence systems
Expert systems
Dashboards
1.3 How Does IT Impact Organizations?
IT reduces the number of middle managers.
IT changes the manager’s job.
Will IT eliminate jobs?
IT impacts employees at work.
Ergonomic Products
Source: Media Bakery
Enabling People with Disabilities
to Work with Computers
Computer solutions available to
 Visually-impaired users
 Hearing-impaired users
 Motor-impaired users
© Harry Huber/Age Fotostock America, Inc.
1.4 Importance of Information
Systems to Society
IT Affects Our Quality of Life
Robot Revolution on the Way
Improvements in Healthcare
The Robot Revolution
See video of Big Dog
robot in action
Honda ASIMO robot
http://www.youtube.com
/watch?v=R8UeT9r4cmg
© Stockbrokerxtra/Age Fotostock America, Inc.
The Robot revolution (continued)
• Industrial Robots
See video of warehouse robots at work
• Telepresence Robots
See video of telepresence robot in
action
Improvements in Health Care
See video of the pill
cam in action
See video of Laerdal Sim
Man in action
© Stockbrokerxtra/Age Fotostock America, Inc.