CAREER LINK AUGUST 2015 Founded in 1989, Esperanza Health Center is a Christian non-profit community health center serving the Latino and underserved communities of North Philadelphia, providing a range of health services including adult and pediatric primary care, dental care, women’s health and prenatal care, behavioral health services, nutrition counseling, HIV/AIDS care, social services, and spiritual care. To apply for one of the positions listed below, please visit our website at www.esperanzahealth.com/opportunities. Primary Care Physician Triage Nurse – Fifth Street Site Esperanza Health Center seeks a Primary Care Physician (Primary Care Physician, board-certified family physician, med-peds or internist) to provide care for adults only, or adults and children. Work in PatientCentered Medical Home holistic team ministry model with support staff, behavioral health consultant, nutritionist, social worker, and chaplain. Ability to speak conversational Spanish is required, or willingness to learn in a short-term intensive immersion setting. Evaluate patients four days per week and one Saturday per month, plus occasional night call coverage from home. Providers have received loan repayment via National Health Service Corps, the Pennsylvania Loan Repayment Program, or MedSend. Esperanza Health Center seeks a full-time Registered Nurse to provide triage nursing care to patients from the Latino and underserved communities of North Philadelphia. The position is part of the Primary Care Team that provides holistic Christ-centered care to our patients. General duties include: assess needs of walk-in and call-in patients, participate in patient health education, coordinate multidisciplinary referrals and follow-up of more complex patients, provide spiritual care, and perform basic Medical Assistant duties as needed. Provide direct supervision to medical assistants at Esperanza’s 5th Street location. Primary Care Nurse Practitioner Esperanza Health Center seeks a Primary Care Nurse Practitioner (Primary Care Nurse Practitioner, boardcertified family physician, med-peds or internist) to provide care for adults. Work in Patient-Centered Medical Home holistic team ministry model with support staff, behavioral health consultant, nutritionist, social worker, and chaplain. Ability to speak conversational Spanish is required, or willingness to learn in a short-term intensive immersion setting. Evaluate patients four days per week and one Saturday per month, plus occasional night call coverage from home. Providers have received loan repayment via National Health Service Corps, the Pennsylvania Loan Repayment Program, or MedSend. OB/GYN Clinician Esperanza Health Center currently seeks a board certified OB/GYN clinician to provide Christ-centered prenatal care and outpatient GYN care. Ability to speak conversational Spanish is required, or willingness to learn in a short-term intensive immersion setting. Providers have received loan repayment via National Health Service Corps, the Pennsylvania Loan Repayment Program, or MedSend. Education, Skills, and Experience: RN with a minimum of one year post-graduate experience, preferably in a hospital setting Fully bilingual in English and Spanish CPR certification Demonstrated leadership qualities HIV Nurse Care Coordinator Esperanza Health Center seeks a full-time Registered Nurse for the HIV Care Coordinator position. This position is responsible for coordinating and providing primary care services to patients with HIV disease, in collaboration with the center’s medical staff. Maintain individualized documentation/care plan for HIV patients based on on-going assessment and flags services needed. Provide on-going patient education to empower patients to take an active role in managing their health. Work closely with the broader HIV team to assure that patients receive needed services and referrals. Assist with HIV testing activities in the clinic. Education, Skills and Experience: Licensed Registered Nurse Professional nursing experience in a hospital or community setting Experience working with patients with HIV/AIDS; Bilingual in Spanish and English; ability to communicate professionally in written and verbal form Hunting Park Office: 4417 N. 6th Street, Philadelphia, PA 19140 Kensington Office: 3156 Kensington Ave., Philadelphia, PA 19134 Fifth Street Office: 2940 N. 5th Street, Philadelphia, PA 19133 Career Link CAREER LINK November 2014 AUGUST 2015 Billing Manager Lead Nurse Care Manager Esperanza Health Center seeks a full-time Billing Manager. The Billing Manager is responsible for the overall billing operations including medical and behavioral health billing. The Billing Manager will supervise and train staff members, as well as work cooperatively with the Assistance Finance Director and other management staff. General duties will include leading and directing the delivery of revenue cycle management for the organization through management of direct reports in various functional areas including coding, preparing and submitting claims, payment posting, denial management, and AR follow up, as well as performing daily billing activities. Esperanza Health Center seeks a full-time Lead Nurse Care Manager. The Lead Nurse Care Manager is responsible for managing a program to decrease emergency room utilization and hospitalizations of identified patient populations. The Lead Nurse Care Manager will lead the disease management outreach team, focusing on high-risk and/or high-utilizer EHC patients who require multidisciplinary case management. The Lead Nurse Care Manager will develop and implement care plan strategies and patient education during in-home visits, collaborating with EHC team members to provide linkages for the various health and social needs of patients. The Lead Nurse Care Manager coordinates the care management programs at Esperanza Health Center. Education, Skills, and Experience: Three to five years of medical billing expertise in a primary care environment are desired College degree or relevant experience preferred. Advanced working knowledge of CPT, ICD-9, HCPCS is required. FQHC billing knowledge is a plus Strong organizational, interpersonal, written communication and computer skills are required Nurse Care Manager Esperanza Health Center seeks a full- time Nurse Care Manager to provide comprehensive wellness visits and improve data sharing with insurance companies. The RN Care Manager provides holistic care management to improve health outcomes and decrease emergency room utilization and hospitalizations of identified patient populations. The RN Care Manager will develop and implement care plans and patient education, working with team members to provide linkages for the various health and social needs of patients. This position is a temporary 12-month position, with the possibility of continuance beyond that period. Education, Skills and Experience Registered Nurse license required; college graduate (BS RN) preferred Bilingual in English/Spanish, or willingness to participate in overseas language immersion learning, required At least 1-2 years’ experience providing clinical services Ability to travel between sites, required Education, Skills and Experience Registered Nurse license required; college graduate (BS RN) preferred Bilingual in English/Spanish, or willingness to participate in overseas language immersion learning, required At least 1-2 years’ clinical experience Supervisory experience preferred Experience in community/outpatient setting and case management preferred Experience serving the poor, urban environments; familiarity with North Philadelphia preferred Ability to integrate faith and clinical practice, required Ability to travel between sites, required Medical Assistant Esperanza Health Center seeks a full-time Medical Assistant. The Medical Assistant will serve as a member of the Medical Assistant team providing support of the clinicians and in the provision of safe and whole person care to our patients. Education, Skills, and Experience: Medical Assistant Certificate or college degree preferred Must be able to work in a fast-paced environment Must be fully bilingual in English and Spanish Strong communication skills Ability to integrate faith and work Hunting Park Office: 4417 N. 6th Street, Philadelphia, PA 19140 Kensington Office: 3156 Kensington Ave., Philadelphia, PA 19134 Fifth Street Office: 2940 N. 5th Street, Philadelphia, PA 19133 CAREER LINK AUGUST 2015 Integrated Health Services Coordinator Food Service Worker/Driver Esperanza Health Center seeks a full-time Integrated Health Services Coordinator to provide support to behavioral health and other patient care departments in program development, reporting quality assurance, enhancing patient care through data collection and evaluation, and research. The Integrated Health Services Coordinator will help to facilitate and coordinate centering groups such as Pregnancy and Parent Centering groups for Esperanza’s patients including patient recruitment and follow-up. Other duties include organizing departmental meetings as directed by the Behavioral Health Director; collaborating with outside community mental health agencies; and occasionally representing Esperanza at off-site meetings which may include evening hours. Esperanza Health Center seeks a part-time Food Service Worker/Driver position. The Food Service Worker/Driver performs the food preparation, customer service and kitchen sanitation tasks. Additional responsibilities include driving and purchasing goods and supplies; stocking café supplies; operating the cash register; monitoring the functioning of equipment; and opening and closing the café for operation depending on the shift. Must use own insured car; and will be reimbursed for mileage. This position is 23 hrs/week. Education, Skills and Experience: Bachelor’s degree preferred with 1-3 years of public health, program management, counseling or related experiences. Proficient in Microsoft Office and Data Analysis; prior experience with Access or other database system preferred Experience developing programs and conducting trainings and or facilitating group sessions Proficiency in Spanish required Social Services Case Manager Esperanza Health Center seeks a full-time Social Services Case Manager. This position is designed to address the bio-psycho-social-spiritual needs of EHC patients and the community which predispose illness or interfere with obtaining maximum benefit from medical care. The Social Services Manager’s responsibilities include social work, case management and HIV testing & counseling in a comprehensive, interdisciplinary approach to client-centered care. Education, Skills and Experience: High School Diploma/GED and one year professional experience in commercial food preparation, or equivalent combination of education and experience Must be ServSafe certified or be willing to obtain at own expense within 90 days of employment Bilingual English and Spanish, preferred Must have a valid PA driver’s license, personal vehicle and vehicle insurance coverage Physical Demands: Must be able to carry or move up to 40 pounds unassisted Must be able to stand for 6 hours at a time working in a fast paced environment with occasional stooping, bending, and kneeling Requires the ability to work in warm and humid conditions Education, Skills and Experience: • Master’s or Bachelor’s Degree of Social Work preferred. An equivalent combination of education and a professional experience will be considered. • Knowledge of community resources, churches and community organization are required. • Bilingual in Spanish/English required. Hunting Park Office: 4417 N. 6th Street, Philadelphia, PA 19140 Kensington Office: 3156 Kensington Ave., Philadelphia, PA 19134 Fifth Street Office: 2940 N. 5th Street, Philadelphia, PA 19133