Successful Project Management Justice, E-Government, & the Internet June 28, 2000 – Dallas, Texas Lawrence P. Webster Project: A temporary endeavor undertaken to create a unique product or service. Project Management: The application of knowledge, skills, tools, and techniques to project objectives to meet stakeholder needs and expectations. Knowledge Areas: Scope Management Time Management Cost Management Quality Management Human Resources Management Communications Management Risk Management Procurement Management Integration Management Disclaimers: Substantive Differences Size Differences Components are Integrated Over-simplified Examples Project Management Context: Project Phases and Life Cycle Stakeholders Leadership Skills General Management Skills Communications Skills Project Phases and Life Cycle: Divide Project into Phases Better Management Control Review Deliverables and Performance Fast-tracking Example of Project Phases: Conceptual Design Detailed Design Coding and Testing Training and Documentation Deployment Stakeholders: Individuals and Organizations Actively Involved in Project Interests Affected by Project Leadership Skills: Vision and Strategy Establishing Direction Aligning People Communicating Negotiating Motivating and Inspiring Influencing Organizations Overcoming Barriers to Change General Management Skills: Planning Finance and Accounting Personnel Administration Technology Organizational Development Delegation Team Building Conflict Management Solving Problems Communications Skills: Writing Listening Speaking Presenting Media Relations Meeting Management Scope Management: Initiation Scope Planning Scope Definition Scope Verification Scope Change Control Key Inputs, Tools & Techniques, and Outputs: Product Description Project Charter Scope Statement Work Breakdown Structure (Microsoft Project) Formal Acceptance Scope Management Plan Time Management: Activity Definition (Microsoft Project) Activity Sequencing (Microsoft Project) Activity Duration Estimating Schedule Development Schedule Control Key Inputs, Tools & Techniques, and Outputs: Activity List Network Diagram Project Schedule Schedule Management Plan Cost Management: Resource Planning Cost Estimating Cost Budgeting Cost Control Key Inputs, Tools & Techniques, and Outputs: Resource Requirements Cost Estimate Cost Baseline or Spending Plan (Microsoft Excel Documents) Cost Management Plan Quality Management: Quality Planning Quality Assurance Quality Control Key Inputs, Tools & Techniques, and Outputs: Quality Management Plan Human Resource Management Organizational Planning Staff Acquisition Team Development Key Inputs, Tools & Techniques, and Outputs: Role Assignment Matrix (Microsoft Word) Staffing Management Plan Organizational Chart Project Team Directory Communications Management: Communications Planning Information Distribution Performance Reporting Administrative Closure Key Inputs, Tools & Techniques, and Outputs: Communications Project Management Plan Records Performance Reports Change Requests Project Archives Formal Acceptance Lessons Learned Risk Management: Risk Identification Risk Quantification Risk Response Development Risk Response Control Key Inputs, Tools & Techniques, and Outputs: Risk Management Plan Checklists Contingency Plans Reserves Contractual Terms Procurement Management: Procurement Planning Solicitation Planning Solicitation Source Selection Contract Administration Contract Close-out Key Inputs, Tools & Techniques, and Outputs: Procurement Management Plan Procurement Documents Proposals Contract Contract File Formal Acceptance and Closure Integration Management: Project Plan Development Project Plan Execution Overall Change Control Key Inputs, Tools & Techniques, and Outputs: Project Plan Lessons Learned Management Processes: Initiating Processes Planning Processes Executing Processes Controlling Processes Closing Processes Activity Sequencing Scope Planning Activity Definition Scope Definition Schedule Development Duration Estimating Cost Budgeting Resource Planning Cost Estimating Plan Development Quality Planning Risk Identification Communications Planning Risk Quantification Response Development Organizational Planning Staff Acquisition Procurement Planning Solicitation Planning For More Information: Search Group, Incorporated National Center for State Courts www.iso.org Software Engineering Institute www.pmi.org International Standards Organization www.ncsc.dni.us Project Management Institute www.search.org www.sei.cmu.edu Center for Technology in Government www.ctg.albany.edu Successful Project Management Or How to Ruin the Lives of Others for Fun and Profit!