M. R MEETING ON ISO SYSTEM 20th & 21st Dec 2013

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MANAGEMENT REVIEW MEETING
20th & 21st Dec 2013
FEDERATION OF INDIAN EXPORT ORGANISATIONS
KARNATAKA CHAPTER
Audit Observations for the period from October 2012 to
October, 2013 and corrective actions taken.
Process
Audit Observations
Disposition of records is as per the list or No Records
Disposed. List to
not. The period of retention to be
prepare
verified from the file records.
Corrective Actions
List prepared and being maintained in a separate
file.
Invitation Letters to the Speakers sent
under the signatures of
DG/President/Chairman or not
Yes. But not in file.
Invitation letters for speakers / Chief Guests and
other Invitees are sent in soft format and saved in
the folders concerned.
Thanks letter issued to any authority or
not?
No.
Immediately when issues of exporter members
cleared, over phone conveyed our thanks to the
officials concerned and intimated to the parties
concerned for their necessary action. Hence
forth, email thanks letter will be sent.
For MDA, list of authorised officials for No
the issuance of approval letter available
or not.
Master Press Release register maintained No
as per format or not. Mention of the
same available in the list of files or
not. Traceability
List of officials authorised for signatures is pasted
in the MDA file.Opened a Separate Master Press Release Folder,
mentioned in the List of Files and is being
maintained.
QUALITY OBJECTIVES & TARGETS YEAR 2013-14
TARGET
GROUP/
ACTIVITY
All Depts. of
RO & HO
OBJECTIVE
To Adhere to
Turn round
time (Refer to
Data Sheet)
ACHIEVEMENT
TARGET
FREQUENCY OF
MEASUREMENT
95%
Half Yearly
ACHIEVED
TARGET (As on 15th
Dec, 2013)
Apr.-Sept.: 92.81%
(excl. bills payment)
83.29%
Oct.-Dec.: 76.67%
(excl. bills payment)
89.68%
Membership
Growth*
To Increase
Membership
Strength
10%
Half Yearly
Apr.-Sept: -5.19%
Oct.-Mar.: -14.29%
(taken Oct. to Dec.15th)*
*Since half-year subscription is effective if RCMC granted after 1st Jan. 2013. As
requested by exporters, we have retained 8 applications pending for issuance on 1st Jan.
2013. If we take that into account, the % growth is 4.76% in the second half.
TARGET
GROUP/
ACTIVITY
Respective
HoDs
Organizing
events
Respective
HoDs
Organizing
events
OBJECTIVE
To Obtain
feedback from
the participants
Positive
feedback out of
the total no. of
feedbacks
1. To Increase
the number
of Events
2. Additionally,
there should
be an
increase in
the events at
new places/
less visited
places
ACHIEVEMENT
TARGET
65% (Domestic
Events)
75% in both the
Cases
FREQUEN
CY OF
MEASUR
EMENT
ACHIEVED
TARGET (As on 15th
Dec, 2013)
Half
Yearly
Apr.-Sept.:58.49%
Oct.-Dec.15th: 61.84%
Apr.-Sept.:99.32%
Oct.-Dec.15th: 82.98%
Apr.-Sept.:23.53%
Oct.-Mar.:-68.18%
8% Increase in
both the cases
Half
Yearly
Apr.-Sept.:28.57%
Oct.-Mar.-77.78%
Evaluation of Chapter
PARTICULARS
2011-12
2012-13
2013-14 (Upto
15th Dec, 2013
Membership
472
427
401
Certificate of
Origin (No.)
3,099
2,612
1,191
Certificate of
Origin (Amt)
2,84,016
2,92,400
1,85,412
No. of Domestic
Events
14
39
28
Revenue from
Domestic Events
1,53,613
3,51,209
7,16,200
Expenditure on
Domestic Events
1,38,918
1,54,022
3,06,400
Aggressive Strategy for reaching
20,000 milestone in membership
• Efforts are being made through the following:
– Approaching Entrepreneurs Associations and
Product based associations.
• Action initiated:
– Discussed at length with Gangavathi Rice Mill Owners
Association ... about 40 Rice Mills are members of the
Association. Prospective Mills who are interested on their
own exports are about 25. Approached them through the
President of the Association. Received already 12
applications. 4 RCMCs were granted. 8 Applications are
under process pending grant of IEC. Expecting another 5 to 8
applications during Jan-Feb. 2014.
Aggressive Strategy for reaching 20,000 milestone in membership ... contd..
• Discussed with office bearers of BNI – entrepreneurs association
Bangalore City Chapter. Entrepreneurs and Professionals are members
of the Association.
Though many entrepreneurs are having
manufacturing facilities and/or trading, they have no exposure on
exports and have shown their interest when discussed in detail with
them. Assured that they will start join as members from January
month onwards and through this effort expecting about 75 members in
the near future.
• Till date we are joining with VTPC – the state export promotion centre
of Karnataka - in District based export awareness programmes and we
depute one of our officials to make a presentation about Role of FIEO.
This process provides a little benefit to convert the participants as
member(s) of FIEO. In view of this, steps have been initiated to
organise District level programmes by FIEO jointly with Office of
Jt.DGFT, local Chambers, Banks and other local associations. Planned
the following for the next three months....
Aggressive Strategy for reaching 20,000 milestone in membership ... contd..
S.No
.
1
1
Name of Event
Exporters Meet
Exporters Meet
Place
FEBRUARY, 2014
Davengare
&
Chitradurga
MARCH, 2014
Udipi &
Chickmagalur
Date
Date
will
be
finalised
in
consultation
with
concerned
Chambers
and
others. Discussion in
the process.
Date
will
be
finalised
in
consultation
with
concerned
Chambers
and
others. Discussion in
the process.
Increasing participation in domestic activities
• Apart from concentring district based export awareness programmes,
steps have been initiated to organise Management Development
Programmes. We have devised a series of 10 events on this and have
already organised one event in the month of November, 2013. The next
event is being scheduled from the month of January, 2013 as given below:
S.No.
Name of Event
Place
Date
Bangalore
24th Dec. 2013
DECEMBER, 2013
1
Workshop on “OPTIMIZING EXPORT INCENTIVES”
JANUARY, 2014
1
Workshop on Successful Sales Performance & Effective Buyers
Account Management
FEBRUARY, 2014
Bangalore
30th January,
2014
1
Workshop on “Finance for Non Finance Managers”
Bangalore
13th February,
2013
Bangalore
11th
2013
MARCH, 2014
1
Workshop on “High Impact Communication and Presentation
Skill”
March,
Also efforts are being made to organise jointly revenue generating National level summit, conclave, etc., 2
events in the next financial year.
Identification of
Fairs/Exhibitions/BSM with focus on B2B
• New membership is being mobilised in tier-2
and tier-3 towns and industrial clusters.
When contacted, they have shown interest to
get overseas buyers for doing exports. After
getting a sizeable membership through our
efforts, will organise with the assistance from
MDA / ASIDE / State MDA Grants specific B2B
in specific lucrative markets. Planned 3 to 4
such overseas events for the next financial
year and positively in the month of March,
2014 able to start action in this regard.
FIEO short term courses in International Trade(IT)
• Already in touch with a few Karnataka based
Universities to jointly conduct one year PG
Diploma in Export Management. Got the
feed-back from them as their approval
procedure is cumbersome and will take long
time. Persuading further and also liaisioning
with other Universities in this regard and hope
to start in the next financial year.
Action Plan from January-March 14
S.No.
Name of Event
Place
Date
JANUARY, 2014
1
Open House Meet with Regl.JDGFT, Customs, Central
Excise & Service Tax
Bangalore
and
Mangalore
Dates will be decided
knowing the convenience
of Chairman.
2
Workshop on Successful Sales Performance &
Effective Buyers Account Management
Bangalore
30th January, 2014
Will finalise the dates in
consultation
with
concerned Chambers and
others.
13th February, 2013
FEBRUARY, 2014
1
Exporters Meet
Davengare &
Chitradurga
2
Workshop on “Finance for Non Finance Managers”
Bangalore
MARCH, 2014
1
Exporters Meet
Udipi
&
Chickmagalur
2
Workshop on “High Impact Communication and
Presentation Skill”
Bangalore
Will finalise the dates in
consultation
with
concerned Chambers and
others.
11th March, 2013
To increase our revenue
• State Government Revenue Department very strictly informed
that it is not at all possible to allocate any space within the
city limit. For State Export Promotion Department, FKCCI,
etc., they only have allotted land outside the city limit and
when discussed on this, they have shown this examples.
• If allowed, for Karnataka Chapter, we may purchase plot from
private property owners of about 4,800 sq.ft. approx. and
through ASIDE scheme may get the funds allocation from the
Ministry for construction of office, display centre, conference
hall and to built extra space to let it out to generate income.
Requirement of Infrastructure
• FIEO Karnataka Chapter is now functioning in
the first floor of VITC building owned by the
VTPC, the state’s export promotion centre.
VTPC is in the process of shifting their entire
office to new premises in another location.
VTPC has suggested FIEO either to shift to
the second floor of the current premises or
to move along with them to their new
premises.
ASIDE Scheme
• Have discussed to use the ASIDE fund
being provided by Govt. of India to
the State to utilise to provide
Warehouse and Office facilities for
Karnataka based exporters with the
Mg. Director of VTPC.
• Also suggested to Gangavathi Rice
Mills Association and Society for
Agriculture and Rural Development to
identify common facility requirements
enabling FIEO to assist them to provide
such facilities under ASIDE Scheme.
Status Holders to become members of FIEO
• We have approached the RJDGFT,
Bangalore to get the list of Status
Holders 2 to 3 times. However, their
office was reluctant to provide the
information.
• RJDGFT, Bangalore informed now that
he will provide the list at the earliest.
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