Vesl-1 speaking Mario, Fuguo, VESL 1-2014 Speaking Team member: Mario, Fuguo, Fernando Context Business Practice Company Overview Headquarters Company President Brief History Success Marketing Charities Business Practice Retail: Sale electronics products Appliances electronics Office electronics Entertainment's electronics Sports electronics Shops and online-stores Costumer Services Company Overview More than 1500 Retail stores Above160,000 employees 2012-2013 had negative 11% sales growth Revenue: US$ 42.41 billion (2013) Headquarters 7601 Penn Avenue South Richfield, MN 55423-3645 Company President Hubert Joly, CEO of Best Buy Born 1959 (age 54–55) France Residence Richfield, Minnesota, U.S. History Founded in 1966 Richard Schulze Gary Smoliak Audio Specialty Store Rebranded in 1983 In 1992, hit the $1 billion annual revenues Key Success Factors Ability to give customers hands-on experience with products Excellent Customer service Major chains use superstore format Sell wide variety of electronic devices Knowledgeable employees Good people, good training. Put it all together and what do you get? --Happy customers! Strong Brand Recognition Marketing Four PS use in marketing for Best Buy Product Strategy Pricing Strategy Distribution Strategy Promotion Strategy Charities Bust Buy Foundation Give back to the community through national Support non-profit organizations across the U.S. Cancer Foundation Question?