325 John Knox Road, Bldg 400, Suite 402 Tallahassee, FL 32302 Phone: 850-487-3278 / Fax: 850-487-2805 Email: jjohnson@faast.org Website: www.faast.org FAAST Mission • … to improve the quality of life for all Floridians with disabilities through advocacy and awareness activities that increase access to and acquisition of assistive services and technology. • The core work of FAAST’s mission is achieved through Regional Demonstration Centers throughout the state. Florida’s Dilemma • How do you deliver services in a culturally relevant and effective way to: – Transient population of over 17 million – Cultural and ethnic diversity – Challenging geography – Large elderly and immigrant populations – Urban and rural areas Service Delivery Strategy • State is divided into six geographic areas served by six Regional Demonstration Centers. • In each area, FAAST negotiated a partnership with entities deemed most appropriate to meet the needs of local residents. FAAST Regional Centers • Education & Training • Information & Referral • Presentations, Exhibits & Forums • AT Demonstrations • Resource Library • Assessments • Device Recycling • Device Loans Regional Demonstration Centers Central – Tampa General Hospital Rehabilitation Center, Tampa Focus: augmentative communication, rehab clients, new injuries Advantages: on location with many of the clients who need devices; daily interaction with vendors, therapists, social workers. Regional Demonstration Centers Atlantic – University of Central Florida, Orlando. Focus: Exceptional student education; teacher training. Advantages: On site at major university. Graduate students both learn about devices and provide training on them to clients. Regional Demonstration Centers Northwest – FAAST Headquarters, Tallahassee Focus: Collaborations with local disability organizations (Hospice, ALS, Easter Seals, CIL), schools. Advantages: Proximity to state agencies and legislature allow for tours, program promotion. Regional Demonstration Centers Northeast – Hope Haven Children’s Clinic, Jacksonville Focus: Children of all ages, all disability types, parents Advantages: Co-location with existing program that benefits from device loan & demonstrations, excellent community reputation Regional Demonstration Centers South – Florida International University Disability Resource Center, Miami Focus: College students, local disability organizations, immigrant populations. Advantages: University location provides great exposure, ensures diverse clientele. Staff multi-lingual. Regional Demonstration Centers Gulf Coast – NW Florida Center for Independent Living, Pensacola Focus: ADA issues, community education, telecom, local events. Advantages: CIL provides needed community base in rural area that clients are familiar with. FAAST’s contract expands many programs CIL already had. Device Loan Inventory • In an effort to ensure the inventory for the Device Loan Program was truly reflective of statewide need, each regional center was required to conduct a device needs assessment in their areas. • These needs assessments determined which devices were purchased for the program. Local Device Needs • Recognizing that every center is unique and might have unique device demands, FAAST provided a separate budget for each center and allowed them to send us a “wish list” of devices for their on-site device loan programs. • These devices supplement the statewide inventory that is maintained at the FAAST headquarters. Local Collaborations • To further promote collaboration and outreach to other organizations, each center is required to execute a Memorandum of Organization with a local entity for device reutilization. • This expands FAAST’s network and increases awareness of our programs among other disability service providers. Basic Principles of Statewideness • The most effective statewide strategy is a LOCAL strategy. • Each Regional Center should reflect the needs and culture of the population it serves. • Each Regional Center should be encouraged to work with other organizations in their community. Basic Principles of Statewideness • Needs, resources, local politics and consumer involvement vary from one region to another. • People’s AT needs do not conform to “one size fits all” solutions. • An effective statewide service delivery strategy should affirm that reality.