Chapter 2 Equal Opportunity and the law (Environment and Laws) 1. 2. 3. 4. 5. Introduction External Environment Internal Environment Human Factors Summary Equal Opportunity and the law Behavioral Objectives When you finish studying this chapter, you should be able to: Summarize the basic Equal Employment Opportunity laws regarding age, race, sex, national origin, religion, and handicap discrimination. Explain the basic defenses against discrimination allegations. Present a summary of what employers can and cannot do with respect to illegal recruitment, selection, and promotion and layoff practices. Explain how to set up an affirmative action program. Chapter Outline Introduction Equal Employment Opportunity 1964-1991 Equal Employment Opportunity 1991-present Defenses Against Discrimination Allegations Illustrative Discriminatory Employment Practices The EEOC Enforcement Process Diversity Management and Affirmative Action Programs Key Words: Title VII of the 1964 Civil Rights Act The section of the act that says an employer cannot discriminate on the basis of race, color, religion, sex, or national origin with respect to employment. Equal Employment Opportunity Commission (EEOC) The commission, created by Title VII, is empowered to investigate job discrimination complaints and sue on behalf of complainants. Key Words: affirmative action Steps that are taken for the purpose of eliminating the present effects of past discrimination. Office of Federal Contract Compliance Programs (OFCCP) This office is responsible for implementing the executive orders and ensuring compliance of federal contractors. Key Words: Equal pay Act of 1963 The act requiring equal pay for equal work, regardless of sex. Age Discrimination in Employment Act of 1967 The act prohibiting arbitrary age discrimination and specifically protecting individuals over 40 years old. Key Words: Vocational Rehabilitation Act of 1973 The act requiring certain federal contractors to take affirmative action for disabled persons. Vietnam Era Veterans’ Readjustment Act of 1974 An act requiring that employers with government contracts take affirmative action to hire disabled veterans. Key Words: Pregnancy Discrimination Act (PDA) An amendment to Title VII of the Civil Rights Act that prohibits sex discrimination based on “pregnancy, childbirth, or related medical conditions.” Federal agency guidelines Guidelines issued by federal agencies charged with ensuring compliance with equal employment federal legislation explaining recommended employer procedures in detail. Key Words: Griggs v.The Duke Power Company Case heard by the Supreme Court in which the plaintiff argued that his employer’s requirement that coal handlers be high school graduates was unfairly discriminatory. In finding for the plaintiff, the Court ruled that discrimination need not be overt to be illegal, that employment practices must be related to job performance, and that the burden of proof is on the employer to show that hiring standards are job related. Key Words: sexual harassment Harassment on the basis of sex that has the purpose or effect of substantially interfering with a person’s work performance or creating an intimidating, hostile, or offensive work environment. Meritor Savings Bank, FSB v. Vinson U.S. Supreme Court’s first decision on sexual harassment holding that existence of a hostile environment even without economic hardship is sufficient to prove harassment, even if participation was voluntary. Key Words: protected class Persons such as minorities and women protected by equal opportunity laws including Title VII. Albemarle Paper Company v.Moody Supreme Court case in which it was ruled that the validity of job tests must be documented and that employee performance standards must be unambiguous. Key Words: Wards Cove v.Atonio U.S. Supreme Court decision that makes it difficult to prove a case of unlawful discrimination against an employer. Civil Rights Act of 1991 (CRA 1991) It places burden of proof back on employers and permits compensatory and punitive damages. Key Words: Americans with Disabilities Act (ADA) The act requiring employers to make reasonable accommodations for disabled employees, it prohibits discrimination against disabled persons. adverse impact The overall impact of employer practices that result in significantly higher percentages of members of minorities and other protected groups being rejected for employment, placement, or promotion. Key Words: disparate rejection rates One test for adverse impact in which it can be demonstrated that there is a discrepancy between rates of rejection of members of a protected group and of others. restricted policy Another test for adverse impact, involving demonstration that an employer’s hiring practices exclude a protected group, whether intentionally or not. Key Words: Bona fide occupational qualification (BFOQ) Requirement that an employee be of a certain religion, sex, or national origin where that is reasonably necessary to the organization’s normal operation. Specified by the 1964 Civil Rights Act. business necessity Justification for an otherwise discriminatory employment practice, provided there is an overriding legitimate business purpose. Key Words: good faith effort strategy Employment strategy aimed at changing practices that have contributed in the past to excluding or underutilizing protected groups. quota strategy Employment strategy aimed at mandating the same results as the good faith effort strategy through specific hiring and promotion restrictions. Reverse discrimination Claim that due to affirmative action quota systems, white males are discriminated against. 2. External Environment (1) Legal environment: laws and regulations (2) Economic environment: economic development, competition and labor market (3) Social environment: family, social norms and values, life style and income level. (1) Legal environment: laws and regulations A. The Constitution (1982) All citizens of the People’s Republic of China have the right and obligation to work. Training and performance appraisal. Employment issues Work and rest Retirement issues Social security and medical care Equal treatment of men and women B. Labor Law of the People’s Republic of China (1994) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. General principles Promotion of employment Labor contract and collective contract Work time, breaks and holidays Wages Labor safety and health Protection of female and non-adult workers Occupational training Social security and benefits Labor disputes Supervision Legal obligations Attachment C. Local laws and regulations (1) (2) (1) (2) (3) Laws and regulations promulgated by the People’s Congress of provinces and municipalities. They must be consistent with the Labor Law of China. Usually concerning employment, minimum wages and equal treatment. Laws and regulations promulgated by the Ministry of Labor and other government departments. Used to be numerous and contradictory. Subordinate to the Labor Law of China. Regulations issued by the Ministry of Labor-for executing the Labor Law. (2) Economic environment A. Economic development: Affect job redesign, employment, training and wages. B. Industrial competition: Affect employment, performance appraisal, career development and wages. C. Labor marker: Affect employment, training, career development and wages. D. Globalization and work force diversity. (3) Social environment A. B. C. D. Social norms and values Family Life style and income level Cross-cultural communication 2. Internal Environment (1) Organization goals (2) Management systems and Leadership styles (3) Job characteristics (4) Work groups (5) Corporate culture and identity (1) Organization goals Organization goals are the objectives set by the organization management, which determines the HRM policies and activities of an organization. Priority of goals: which goal is most important? Conflicts of organization goals and employee needs—effects motivation. Adjusting individual needs to organization goals. (2) A. Management systems Bureaucratic management: centralized, hierarchi-cal, emphasis on chains of command. Democratic management: decentralized, flat, emphasis on autonomy and participation. Worker participation: a key issue in motivating employees. Control and supervision: necessary for management but may result in conflicts. B. Leadership styles Fieldler’s contingency theory: task-oriented vs. relationship-oriented. The path-goal theory (House & Dessler): -- The directive leader: Autocratic. -- The supportive leader: Democratic. -- The participative leader: Highly democratic. -- The achievement-oriented leader: Highly demanding on subordinates. (3) Job characteristics Job characteristics refer to a number of factors such as physical and mental abilities, knowledge and skills, working conditions, job scope, and communications that are related to a job. Job characteristics are the results of job design which may affect employee motivation. Job characteristics are what we need to study in job analysis and redesign. (4) Work groups Work groups refer to the forming of people into units for performing a task. Permanent groups and task groups. Formal groups and informal groups. Group coherence and its effects on productivity and employee motivation. How to develop efficient work groups: voluntary grouping vs. task group. (5) Corporate culture and identity Corporate culture refers to the norms, values and accepted behavior formed in an organization over time. Corporate culture can be explicit and implicit. Corporate identity refers to the image of an organization in its consumers and the society it operates in.