MSG307
Exchange Server 2003
Tips, Tricks, and Shortcuts
Raj Natarajan
Infrastructure Architect
Enterprise Group
Microsoft Australia
Agenda
Cool tools
Tips and Tricks
Microsoft Exchange Server 2003
Microsoft Office Outlook 2003
Microsoft Office Outlook Web Access for
Exchange Server 2003
Resources
Microsoft
Other
Cool Tools
Microsoft Exchange Server Best
Practices Analyzer Tool
Scans Exchange Server organization
GUI and command-line versions
Available in nine languages
Version 2 integrates with Microsoft Operations Manager 2005
Dispatcher
Configuration Help
Detailed Articles
Collectors
Analyzer
ExBPA Core Engine
UI
Data File
Microsoft Exchange Server Best
Practices Analyzer Tool
Cool Tools (cont’d)
Microsoft Exchange Server Best
Practices Analyzer Tool
Download from:
http://www.microsoft.com/exchange/exbpa
Feedback
microsoft.public.exchange.tools
(news.microsoft.com)
exbpadoc@microsoft.com ExBPA content
feedback
exbpafb@microsoft.com ExBPA tool feedback
Cool Tools (cont’d)
Microsoft Exchange Server User
Monitor (ExMon)
Gather real-time data
Client Internet Protocol (IP) address
Client Outlook version and mode
Resource utilization, including CPU and
processor or network latency
Network bytes
Free download from:
http://www.microsoft.com/exchange/downl
oads/2003/default.mspx
Cool Tools (cont’d)
Microsoft Search Administrative Tool
(MSSearch)
Command-line tool that lets you:
Determine which Exchange stores in the domain have
full-text indexes
Get the status of the existing full-text indexes
Repair Exchange full-text indexes after domain rename
or change of primary SMTP address for default recipient
policy
Administer indexing from the command prompt
Enable, disable, start, stop, pause, or resume, reset
Free download from:
http://www.microsoft.com/exchange/downloads/2
003/default.mspx
Exchange 2003 Tuning
Remove Exchange 2000 Server settings
Directory Service Access cache
OWA content expiration
SMTP tuning
SMTP tuning on clusters
Exchange 2003 Tuning
Remove Exchange 2000 Server settings (cont’d)
Maximum open tables
Extensible Storage Engine heaps
Initial memory percentage
Log buffers
Exchange Server 2003
Suppress out-of-office
messages for members
of blind carbon copied
distribution lists
Set to 1 to suppresses
OOF messages to members
of Bcc’d distribution lists
HKLM \ System \ CCS \
Services \ MSExchangeIS \
ParametersSystem \
SuppressOOFsToDistributionLists
DWORD Value
Exchange Server 2003
Preserving custom
delivery status
notifications (DSNs)
for MAPI clients
Set to 1 to override
reformatting of DSNs into
messages for MAPI clients
HKLM \ System \ CCS \
Services \ MSExchangeIS \
ParametersSystem \
InternetContent \
RenderDSNsAsMessages
DWORD Value
Exchange Server 2003
Block specific MAPI
clients from accessing
information store
MAPI client versions allowed
to connect to the information
store
For example, to block version
5.0.2653.22, enter
5.0.2653.21-5.0.2653.22 for
value data
HKLM \ System \ CCS \
Services \ MSExchangeIS \
ParametersSystem \
Disable MAPI Clients
REG_SZ Value
See 288894 and 328240
Exchange Server 2003
Hard code preferred
public folder backfill
server
For value data, enter
public folder store
GUID
HKLM \ System \ CCS \
Services \ MSExchangeIS \
Preferred Backfill Source
REG_SZ Value
Exchange Server 2003
Create a catchall mailbox
All unresolved messages
directed to single mailbox
Not a good idea if you do not
have anti-spam software
Incompatible with Recipient
Filtering
See 324021
Exchange Server 2003
Restrict access to
Internet e-mail
Sending
Permissions on SMTP
Connector Delivery
Restrictions tab
See 265293
Receiving
Assign a bogus SMTP
address
(for example, @local)
Exchange Server 2003
Add a disclaimer to
outgoing messages
Add a disclaimer to outgoing
SMTP messages in
Visual Basic (317327)
Add a disclaimer to outgoing
SMTP messages in
Visual Basic script (317680)
Exchange Server 2003 SDK
http://msdn.microsoft.com
/exchange
Exchange Partners:
E-Mail Content Security
http://www.microsoft.com/
exchange/partners/
emailcontent.asp
Exchange Server 2003
SMTP Tarpitting
Install MS04-035
update (885881)
Add registry value to
Exchange server and restart
SMTP service
HKLM \ System \ CCS \
Services \ SmtpSvc \
Parameters \ TarpitTime
DWORD Value
Number of seconds you want
the server to tarpit error
responses
Exchange Server 2003
Intelligent Message Filter
Decide SCL Levels
Manage the UCE Folder
Cool tools to manage
Exchange Server 2003
Capacity Manager
New Product – System
Centre family
Deployment Planning Tool
Answers all the common
questions
Can use current usage data
gathered by MOM
Expect to ship early H1 2006
Office Outlook 2003
Performance monitoring
Outlook 2003 publishes
performance data to local
Outlook system and
Exchange Server for remote
procedure call (RPC)
and latency
Performance object called
Outlook on client
MSExchangeIS object –
Client: counters
Office Outlook 2003
Disable MAPI
compression
(AirMAPI)
HKLM \ System \ CCS \
Services \ MSExchangeIS \
ParametersSystem \
RPC Compression Enabled
When set to 0, AirMAPI
is disabled
RPC Packing Enabled
When set to 0,
Buffer Packing is disabled
RPC Compression Minimum Size
Minimum size for AirMAPI
to engage, in bytes
(default 1,024)
DWORD Values
Office Outlook 2003
Configure RPC over
HTTP polling
HKLM \ System \ CCS \
Services \ MSExchangeIS \
ParametersSystem \
Maximum Polling Frequency
DWORD Value
Interval for RPC over HTTP
client new message polling
(in milliseconds)
Office Outlook 2003
Optimize Outlook 2003
offline store (.OST) file
Get Contig at
http://www.sysinternals.com
/ntw2k/freeware/contig.shtml
contig [-v] [-a] [-q] [-s]
[filename]
Office Outlook Web Access
Customize logon page
Enable Forms-based
authentication (830827)
Change values in Logon.asp
(see Notes)
Change localized
versions if necessary
See also
http://go.microsoft.com/
fwlink/?linkid=43570
Office Outlook Web Access
Customize logon page
(cont’d)
Minimize changes that need
to be made after updating
Rename Logon.asp to
Logon2.asp and modify
Owalogon.asp to redirect
to new page (see Notes)
Compare new Logon.asp
with customized version
and port changes if
necessary
Office Outlook Web Access
Customize logon page
(cont’d)
Important information about
customizing Outlook Web
Access
Microsoft Support Policy
(327178)
http://www.microsoft.com
/technet/prodtechnol
/exchange/2000/library
/e2kowa.mspx
Overview of Microsoft
Office Outlook Web
Access Customization
http://www.microsoft.com
/technet/prodtechnol
/exchange/2003
/owacustom.mspx
Office Outlook Web Access
Segmentation
833340 How to modify the
appearance and the
functionality of Outlook
Web Access by using the
segmentation feature in
Exchange Server 2003
311154 Outlook Web Access
Segmentation
Office Outlook Web Access
Controlling Freedocs
HKLM \ System \ CCS \
Services \ MSExchangeWeb \
OWA \ EnableFreedocs
0 or not present =
completely blocked in
Outlook Web Access
1 = accessible from
back-end server only
2 = accessible from
back-end servers or
specified front-end servers
3 = accessible to all users
DWORD Value
Office Outlook Web Access
Controlling Freedocs
(cont’d)
HKLM \ System \ CCS \ Services \
MSExchangeWeb \ OWA \
AcceptedAttachmentFrontEnds
REG_SZ Value
Comma-delimited list of
front-end fully qualified
domain names (FQDNs)
Office Outlook Web Access
Public folder replies
and forwards
HKLM \ System \ CCS \ Services
\ MSExchangeWeb \ OWA \
MaxPFReplyForwardSize
DWORD Value
Maximum size of replies
and forwards for public
folder messages in
kilobytes (KB)
Office Outlook Web Access
Forms-based
authentication
inactivity time-outs
HKLM \ System \ CCS \ Services \
MSExchangeWeb \ OWA \
TrustedClientTimeout
Inactivity time-out for
trusted (private) clients
PublicClientTimeout
Inactivity time-out for
public or shared clients
DWORD Values
Office Outlook Web Access
Spelling check throttling
HKLM \ System \ CCS \ Services \
MSExchangeWeb \ OWA \
MaxSpellDocumentSize
Max size of messages
that can be checked (in KB)
MaxSpellErrors
Max errors before
spelling check ends
MaxSpellRequests
Max simultaneous
spelling check requests
MaxUniqueSpellErrors
Max unique errors before
spelling check ends
DWORD Values
Office Outlook Web Access
Create custom theme
Create \ProgramFile\Exchsrvr\
Exchweb\Themes\<FolderName>
Copy all files from \Program File
\Exchsrvr\Exchweb\Themes\0 to
<FolderName>
Replace any desired graphic files
with custom graphics, and use
same name as original graphic
file name
Modify colors and styles as
wanted (Owacolors.css), which
affects all items except calendar
and public folders
Office Outlook Web Access
Create custom theme
(cont’d)
Add REG_SZ registry entry
called ThemeName under:
HKLM\System\CurrentControlSet
\Services\MSExchangeWeb\
OWA\Themes
Select new theme in Outlook
Web Access: Click Options,
click Appearance Area, and
then click Theme Dropdown
Office Outlook Web Access
Publish more or less
free/busy data
HKLM \ Software \ Microsoft \
ExCDO \ Parameters \
FBPublishMonth
Number of months of free/busy
data to publish
Add DWORD value to
Exchange server
Restart IIS Admin and
System Attendant services
Run Outlook /cleanfreebusy
to reset
Office Outlook Web Access
Enable Change Password
Create new virtual directory
using IIS admin
If using Windows 2000, set IIS
PasswordChangeFlags to 0
Enable Change Password in
Outlook Web Access
HKLM \ SYSTEM \ CCS
\ Services \
MSExchangeWEB \ OWA
Set DisablePassword to 0
Restart IIS
Office Outlook Web Access
Outlook Web Access
Administration Tool
http://www.microsoft.com/
downloads/details.aspx?
FamilyId=4BBE7065-A04E43CA-822085921
2411E10&displaylang=en
Office Outlook Web Access
View SCL in
Outlook Web Access
Follow steps at
http://blogs.msdn.com/exchange
/archive/2004/05/26/142607.aspx
to expose SCL to Outlook
From Outlook, create a new view
Click View, click Arrange by,
click Current View, and click
Define Views
Select a view that exposes
SCL, and click Copy
Name it, and select This
folder, visible to everyone
Make sure SCL is listed in
Fields, click OK, and click
Apply View
Launch OWA and select new view
Microsoft Resources
Exchange Server TechCenter
http://www.microsoft.com/technet/prodtechnol/exchange/default.mspx
Exchange Server 2003 Technical Documentation Library
http://www.microsoft.com/technet/prodtechnol/exchange/2003/library/defa
ult.mspx
Exchange Developer Documentation on MSDN
http://msdn.microsoft.com/exchange
Exchange Server 2003 Errors and Events Web Site
http://www.microsoft.com/technet/support/ee/search.aspx?LCID=1033&Di
splayName=Exchange%20Server%202003&ProdName=Microsoft%20Exch
ange&MajorMinor=6.5
Exchange Support Center
http://support.microsoft.com/default.aspx?scid=fh;EN-US;exchange
Exchange Downloads
http://www.microsoft.com/exchange/downloads/
Exchange Server Community Center
http://www.microsoft.com/Exchange/community/default.mspx
Exchange-related BlogCasts
Managing your e-mails
http://blogs.msdn.com/eileen_brown/archive/2005/03/02/383729.aspx
The Intelligent Message Filter
http://blogs.msdn.com/eileen_brown/archive/2005/02/15/372969.aspx
Customizing themes in OWA
http://blogs.msdn.com/eileen_brown/archive/2005/02/11/370969.aspx
Exchange 2003 Deployment tools
http://blogs.msdn.com/eileen_brown/archive/2005/02/08/368976.aspx
The Exchange 2003 Recovery Storage Group
http://blogs.msdn.com/eileen_brown/archive/2005/01/10/349882.aspx
Mobility
http://blogs.msdn.com/eileen_brown/archive/2004/12/09/278983.aspx
Exchange-related Blogs
You Had Me at EHLO – Exchange Team
http://blogs.msdn.com/exchange/
OWA – Tosh Meston
http://weblogs.asp.net/tmeston/category/1553.aspx
RE: Electronic Mail and Stuff – Michael Palermiti
http://blogs.msdn.com/mfp2/
David Lemson’s Weblog – David Lemson
http://blogs.msdn.com/dlemson/
Exchange – KC Lemson
http://blogs.msdn.com/kclemson/category/2166.aspx
Gerod Serafin’s Weblog – Gerad Serafin
http://blogs.msdn.com/gerod_serafin/
Evan’s WebLog – Evan Dodds
http://blogs.msdn.com/evand/
Exchange – The Blog – Mark Fugatt
http://msmvps.com/exchange/
Additional Microsoft Resources
Exchange Public Newsgroups
http://www.microsoft.com/exchange/community/newsg
roups.mspx
Exchange Webcasts
http://www.microsoft.com/exchange/community/2003W
ebcasts.asp
Exchange Training and Events
http://www.microsoft.com/exchange/techinfo/training/d
efault.asp
Exchange Tips and Tricks Center
http://www.microsoft.com/exchange/techinfo/tips/defau
lt.asp
Other Resources
Simpler-Webb Exchange Resources
http://www.swinc.com/resources/
MS Exchange Blog – Hobson, Meirick,
Lefkovics
http://www.msexchange.co.uk
E2K Security – Paul Robichaux
http://www.e2ksecurity.com
Jim’s McBee’s Mostly Exchange Web Log
http://mostlyexchange.blogspot.com/
Other Resources
Microsoft Exchange Server Resource Site
http://www.msexchange.org
OutlookExchange
http://www.outlookexchange.com
TechTarget SearchExchange
http://searchexchange.techtarget.com
Slipstick Systems Exchange and Outlook
Solution Center
http://www.slipstick.com
E-mail me your favorite Exchange-related
resources
scschnol@microsoft.com
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© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.