BUSINESS MANAGEMENT SKILLS, KNOWLEDGE, AND UNDERSTANDING Higher knowledge and understanding of the impact of business activities on society in contexts which have complex features decision making by applying the ideas of ethical and effective business decisions to solve strategic business-related problems communicating relatively complex business ideas and opinions from a range of information relating to the effects of opportunities and constraints on business activity — some of which may be unfamiliar understanding of how entrepreneurial attributes can assist in the management of risk and business development understanding of leadership styles and how they can be used to enhance the contribution of staff to business success analysing business financial data to draw conclusions and suggest solutions where appropriate analysing the effectiveness of a range of marketing activities and understanding how they can be used to enhance customer satisfaction analysing a range of activities which can be used during the production process to maximise the quality of goods/services analysing the use of existing and emerging technologies to improve business practice Advanced Higher evaluating strategic planning in complex business situations applying management concepts to real-life business contexts understanding and evaluating a range of schools of management thought in current business contexts analysing and evaluating a range of techniques to manage change in the current business environment analysing equality and diversity in the workplace analysing and evaluating the different skills needed for effective leadership in different business contexts analysing the impact that external agencies can have on business demonstrating an understanding of the impact of business at home and in a global context examining analytical techniques and emerging technology and how these can be used to aid business COURSE STRUCTURE Higher Course Structure: 3 Units and Course Assessment Understanding Business OR Understanding Business with a Scottish Context And Management of People and Finance Management of Marking and Operations Advanced Higher Course Structure: 3 Units and Course Assessment The External Business Environment The Internal Business Environment Evaluating Business Information COURSE ASSESSMENT Higher Advanced Higher Course Assessment: Component 1 – question paper (70 marks) Component 2 – assignment (30 marks) Question Paper Course Assessment: Component 1 – question paper (80 marks) Component 2 – project (40 marks) Question Paper This question paper has two sections. Section 1, titled ‘Case study’, will have 30 marks and will consist of a set of mandatory short-answer questions based on the case study. The questions will be drawn from any aspect of the Course and will require learners to demonstrate the application of skills, knowledge and understanding within the context of the case study. This question paper has two Sections. Section 1, titled ‘Case study’, will have 40 marks and will consist of a set of mandatory questions based on a business case study stimulus. The questions will be drawn from across the Course. Learners will be required to demonstrate application of skills and knowledge and understanding within the context of the case study. Section 2 will have 40 marks and will consist of 4 mandatory questions of 10 marks each that are drawn from across the Course. Section 2 will have 40 marks and will consist of four topic-based mandatory questions. This question paper will be set and marked by SQA, and conducted in centres under conditions specified for external examinations by SQA. Learners will complete this in 2 hours and 15 minutes. Assignment The assignment will give learners an opportunity to demonstrate their ability to: make decisions by applying relevant business concepts and theories to the context of the assignment solve problems by applying relatively complex business ideas and concepts relevant to the context of the assignment draw conclusions from business data, concepts and evidence from a range of sources communicate business reasoning and conclusions with clarity This assignment is set within SQA guidelines and conducted under a high degree of supervision and control. Evidence will be submitted to SQA for external marking. This question paper will be set and marked by SQA, and conducted in centres under conditions specified for external examinations by SQA. Learners will complete this in 2 hours and 45 minutes. Project The project will give learners an opportunity to demonstrate their ability to: select an appropriate organisation, and a business topic from the Course, to research use suitable business information, related to the context of the topic, from a wide range of sources apply in-depth knowledge and understanding of business concepts to explain, analyse and evaluate the topic reach valid conclusions based on evidence structure a detailed, well-informed report on the topic organise, present and reference findings using appropriate conventions This assignment is set by SQA and conducted under a low level of supervision and control. Evidence will be submitted to SQA for external marking.