MPI 2006 & Beyond Mark S. Andrew 2006/07 Chairman of the Board 2006 GoWEST Conference October 27, 2006 2006 A Year of Transformation for MPI and the Meetings Industry State of the Meetings Industry Third consecutive year of growth projected for 2006 Move to a sellers’ market/demand outpacing supply Procurement entrenched across corporations Focus on demonstrating impact of meetings on business objectives ROI, Strategic Meeting Management—Platinum Programs External lack of awareness of meetings management as a profession Impact of Increased Demand • Jan D. Freitag, V.P. Smith Travel Research (STR) “expects the growth rate of available rooms to come in at about 0.4 percent, well below the historic average of approximately 2 percent, ‘which is great news for the hotel owners but not so great news for the meeting planner who has to negotiate rates in '06 and '07.’” (Davidson, MeetingsFocus.com) •Tom Maguire with Eventcom International by Marriott “Planners will be making concessions in the current business environment. Availability no longer is the only requirement, as buyers must meet revenue requirements to book hotel space.” Impact of Procurement “…it has become vital for meetings professionals to learn the basic principles that procurement officials apply to the supplier selection process, whether the supply in question is paper clips, office furniture or hotel rooms. Knowing the process could well make the difference between a slashed budget and a cooperative effort to do right by meetings.” (Sturken, Meetings & Conventions Online) MPI Accomplishments “Why I should be a part of MPI” Accomplishments Events MPI’s second largest WEC in Dallas – Over 3,600 registrants from 28 countries PEC-NA in Charlotte - over 2,300 registrants from 18 countries featuring a live Talk Show with corporate executives—their view of our profession Revitalized Chapter Leaders Conference Upfront Collaboration, Balance of content, ROI Regional Conferences are gaining in popularity and value offering. Accomplishments Public Relations Fortune Forbes Wall Street Journal New York Times European CEO MONEY magazine Accomplishments Global Corporate Circle of Excellence Defining a Strategic Meetings Management Program: How Meetings Drive Business in PartnershipFocused Companies 360 Degrees of Partnership: Uniting Planners and Suppliers through Collaborative Business Processes within a Strategic Meeting Management Program Accomplishments ‘Reference products’ Research Influence Study 2005 Event View 2005 MPI Meeting Planner Salary Survey 2005 MPI Member Satisfaction Survey 2006 FutureWatch Membership ‘Networking’ Membership Over 21,000 members Growth after early revisions to delinquent member policy 68 chapters—three new chapters Finland Spain Atlantic Canada The future… MPI Foundation Invested $1.3 million in MPI programs and initiatives Raised $1.4 million MPI Foundation Europe exceeded goal and raised € 600,000 MPI Foundation Canada met goal of raising $1 million Individual Giving campaign year end projection to be $110,000 or 150% of goal (8% of members up from 4%) Chapter Grants—approaching $150,000 to 30 chapters Women’s Leadership Initiative Scholarship Program awarded $50,000 Member Solutions: A Suite of Products Today My MPI MPI Professional Pathways MPI Resource Center CultureActive Tool Next generation of solutions based on Evaluation of current offerings Content strategy Internally and Externally Specific member/profession body of knowledge Research & Development CultureActive Tool Newest Product within Member Solutions Web-based cross-cultural analysis Accessed on a global basis by members 24/7/365 Enable MPI members to improve ability to understand and communicate with other cultures Critical factor in doing business and managing across cultural boundaries WLI Integration Staff included women-centric programming or planning throughout the 06-07 Business Plan References include “use of women-centric data, marketing and product development” Referenced in plans for Membership, Professional Development, Publications, Research, Chapter Relations, Brand Management among others Multicultural Initiative No longer an initiative managed by the MPI Foundation Integration has begun—targeted for completion June 30, 2007 CultureActive Tool Economic Impact Study later this year Looking ahead… The Future of the Industry… The Future of Business… The Future of the Member… Membership’s future… Recruitment for a new Chapter Relations Director Partner with chapters in new ways to improve promotion efforts Measure members’ satisfaction with MPI in order to hit on key drivers of member satisfaction in all marketing materials Use faculty to increase membership and influence with students Professional Development Knowledge Management Utilize MPI Member Solutions (aggregate skills assessment data) and meetings industry research to identify trends and needs for meeting professionals and develop relevant content/resources Build educational content based on 13 Skill Families developed through MPI Professional Pathways Publications Establish TMP brand identity as #1 provider of meetings industry education and professional information Increase marketing of TMP to non-members Reach untapped and non-traditional advertising markets Research ‘For future decisions’ Complete Influence Study Satisfaction/needs studies Department-specific studies (Readership Study, Education Needs Assessment, etc.) Tracking/benchmarking report(s) Enhanced use of existing research (FutureWatch and the GPJ EventView study) Budget Focus 4 - Major items 1. Organizational Design/Structure Investment to support Member Solutions 2. 3. 4. today and tomorrow Capital Investment to sustain progress and position for optimal functionality Position for growth in the future Contribution to Reserve. Innovation Blue Ocean Strategy Value Innovation methodology Create innovation AND Eliminate efforts not aligned with strategic direction—DISCIPLINE Corporate vs. Association Key Takeaways Be proactive – communicate with senior management/owners about how meetings drive business Scrutinize your business model to ensure efficiency and strategic effectiveness Do not work in silos – collaborate with peers company wide from procurement to travel to marketing Focus on strategic, not just tactical aspects of meetings Become fluent in the language of business and know what to say when you get a seat “at the table” Where Do We Go From Here? Stay on top of what is happening in the world. Understand the importance of ROI & ROO. And Remember: It is not a Buyer’s Market. It is not a Seller’s Market. It is a Partner’s Market. Questions and Answers Thank you!