BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Assessment Kit
Page 1 of 27
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
Table of Contents
About this RPL Kit
Page 3
The Diploma of Management qualification
Page 4
The RPL process
Page 5
Gathering evidence
Page 6
Submitting the evidence
Page 8
Summary of Evidence (Matrix)
Page 10
Evidence Planner
Page 12
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BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
1. About this RPL Kit
This kit is designed to help you compile evidence through a recognition process to
achieve this qualification. This is a formal process that is based on a portfolio of
evidence submitted by you, the student.
You are going to work through the requirements of the qualification and gather:
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Evidence of prior training and qualifications Recognition of Prior Learning (RPL)
Evidence of current competence Recognition of Current Competence (RCC)
This is an “assessment only”pathway
This is an “assessment only” pathway based on designed for candidates with relevant
qualifications and/or business experience. You may be eligible for some but not all of the
units that make up the qualification. So it is possible you are mixing the recognition process
with some formal learning (components of a course).
Quality portfolio preparation takes time
We appreciate that evidence gathering and portfolio preparation takes some time. It is
in your best interest to start planning, organising and get the process under way as
quickly as possible.
Planning, organisation and presentation are important
This kit provides planning tools that guide the evidence gathering. Use these tools and
tables to build up your planned evidence. Here are some tips to putting your portfolio
together:
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Look for evidence that meets the requirements for multiple units of
competency 
If you can demonstrate evidence that covers several units of competency, it will
minimize time spent searching for and compiling multiple forms of evidence for
each unit.
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Authenticity 
You need supporting evidence to authenticate that the products and processes
you are submitting are indeed your work. Third party letters or references may
be requested to support your portfolio.
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Recent evidence is preferred 
The assessor is looking for currency of competence so use recent projects as
evidence. As a rule of thumb, evidence from the last two years is preferable and
do not go back more than five years. This should be discussed with the
assessor. Your academic training and qualifications may go back further than
five years to demonstrate knowledge of vocational education and training.

Label the evidence 
Complete the cover page, evidence summary matrix, provide an index and label
the evidence. The assessor will not proceed unless the cover page and summary
are submitted and the evidence is organised and labelled.

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BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
2. Course Structure
BSB51107 Diploma of Management
BSBMGT406A
Plan and monitor continuous improvement
BSBMGT502B
Manage people performance
BSBMGT515A
Manage operational plan
BSBMGT516C
Facilitate continuous improvement
BSBDIV501A
Manage diversity in the workplace
BSBWOR502B
Ensure team effectiveness
BSBFIM501A
Manage budgets and financial plans
BSBWOR501B
Manage personal work priorities and professional development
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BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
3. The RPL Process
STAGE 1
1. Enquiry-call Open Training Institute on +61 (03)86282500
2. Enrolment and payment of fees
STAGE 2
1. Access RPL Kit online via My Study Centre
STAGE 3
1. Read RPL Kit thoroughly
Support Available from your
Assessor on +61 (03)86282500
2. Commence compiling your Portfolio
STAGE 4
1. Upload Evidence Planner, Summary of Evidence and your
supporting documents.
2. Portfolio assessed
DEEMED COMPETENT
(COMPLETE AND SUFFICIENT)
1. Conversation with Assessor for validity.
2. Assessor signs off
DEEMED NOT YET COMPETENT
(INCOMPLETE OR INSUFFICIENT)
1. Assessor will provide feedback and request
additional evidence or information on supporting
documents provided.
2. You submit additional evidence/information.
QUALIFICATION OR STATEMENT OF
ATTAINMENT ISSUED
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BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
4. Gathering Evidence
Contact with the Assessor
If required, you can contact the Assessor by calling student services on (03) 8628 2500
to assist the evidence gathering process.
The Assessor can help to:
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interpret the units of competency 
advise on matching evidence to the competencies 
clarify ways to organise the portfolio 
clarify the underpinning knowledge and skills required 
identify ways to fill gaps in experience and learning 
What will the Assessor be looking for in the assessment of the portfolio?
The Assessor will take an integrated and holistic approach to assessment and is looking
for:
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evidence of the specific evidence requirements for each unit of competency 
evidence of valid, current products that align to the units of competency, the
performance criteria and evidence guide which can be authenticated as the work
of the candidate 
evidence of valid, current processes that aligns to the units of competency, the
performance criteria and evidence guide which can be authenticated as the work
of the candidate 
evidence of the application of required skills and key competencies/employability
skills 
What if I don’t achieve all competencies by the end of the portfolio appraisal?
On submission of your portfolio, you will receive feedback from the Assessor. If there
are gaps in evidence or a question arising from the quality of the evidence, authenticity
or currency you will be contacted and given the opportunity to resubmit further
evidence. You will have an agreed time from when you enrolled in the RPL process to
complete all assessments with reasonable adjustments depending on your
circumstances.
The Assessor will sign off on the units of competency that have been achieved and the
Statements of Attainment indicating partial completion or the full qualification will be
issued.
What sort of evidence should you provide?
The Assessor is looking for specific evidence across the units of competency.
The evidence will be made up of:
1. Products –that have been developed, documented and used by you.
2. Processes –evidence that shows “how” you do what performed tasks, conducted
research or applied required knowledge and skills
3. Required knowledge and required skills –that demonstrate your
understanding of theory, legislation, and the principles of business.
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BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
Rules of Evidence
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Currency – relates to the age of collected evidence. Competency requires
demonstration of current performance – therefore the evidence collected must
be current/very recent. Try to find evidence which shows that you can perform
the competency now. If all your evidence is 5 to 10 years in the past and you
have not been active in recent years then currency of skills and knowledge is
questioned. 
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Validity –is when the process assesses what it claims to assess. Try to ensure
that the evidence relates clearly and directly to the elements and performance
criteria in each unit of competency. Check the overview of evidence and the
specific evidence requirements if you are not sure if the products and processes
are appropriate. 
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Sufficiency –relates to the amount of evidence collected. The collection of
sufficient evidence is necessary to ensure all aspects of the competency have
been captured and to satisfy the need for repeatable performance.
Supplementary sources of evidence may be necessary. Try to present enough
evidence, not too much, not too little across the units of competency. The
specific evidence requirements in each unit will indicate the minimum amount of
evidence that must be submitted.
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Authenticity –relates to ensuring the evidence is from the candidate and not
another person. The assessor needs to be satisfied the own work. Do not make
things up and do not say that work done by someone else is yours. Provide
evidence that the work is yours through third party letters of authentication or
statutory declarations. 
Range –Try to collect a number of pieces of evidence that cover a range of
contexts, locations and the times you have demonstrated the competencies. 
These explanations have been adapted from the TAA04 Training and Assessment
Training Package Glossary of Terms ©ANTA 2004
Examples of Evidence
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Curriculum Vitae and authenticated work history 
Qualifications (E.g- Vocational, Higher Education), Certificates of Attendance
(Training Seminars) or Training records 
Products, Processes and examples of work (E.g- Strategic/Business/Marketing
Plans, Procedures, Job Descriptions, Performance Appraisals, Coaching logs) 
Third party reports from verified and appropriate people, preferably from the workplace 
Work records that support your evidence (E.g- project files, emails, meeting
notes, diaries) 
Reports, Assignments 
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BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
Putting the portfolio of evidence together
Step 1: Start preparing the Summary of Evidence Matrix
The matrix is an overview of your portfolio. Keep building this table as you
continue evidence gathering. The Summary of Evidence Matrix must be submitted
with the portfolio.
Step 2: Start to fill in the Evidence Planner table–by unit of competency.
Fill in the Evidence Planner table listing your evidence and explaining how it aligns
to each units of competency that it addresses. Remember, some evidence will
address more than one unit of competency. The Evidence Planner explanation will
give the Assessor a better understanding of how the documents you submit meet
the requirements of the unit and your understanding of the required knowledge
and skills across the qualification.
Read the units in detail this time clarifying your potential evidence against: the
elements, required skills/knowledge and performance criteria. Check the range of
variables to clarify the language and terms and the application of performance
criteria in your own work context.
Step 3: Review and finalise your evidence
You should now have your evidence organised and be able to see areas where the
evidence might be weak. Organise the verification and third party letters. The
Assessor will prefer to see letters on company stationery. Emails are not
acceptable. The declaration forms in this kit can also be used.
Step 4: Compile the portfolio
Check the labels and organise the evidence. Do not send originals of qualifications;
get copies certified as a true copy.
 Finalise the certified Summary of Evidence table with the explanations of
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your evidence in your own words.
Finalise the Evidence Planner Matrix –the ‘at a glance” summary pa the top of your
portfolio.
Open Training Institute will accept photocopies certified by anyone who is currently
employed as:
 an accountant (they must be a member of the Institute of Chartered
Accountants in Australia, the Australian Society of Certified Practising
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BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
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Accountants, or the National Institute of Accountants, or the Association of
Taxation and Management Accountants or Registered Tax Agents).
a bank manager, but not a manager of a bank travel centre
a barrister, solicitor or patent attorney
a credit union branch manager
a commissioner for declaration
a Justice of the Peace
a medical practitioner (doctor)
a police officer in charge of a police station, or of the rank of sergeant and above
a postal manager
a pharmacist
a principal of an Australian secondary college, high school or primary school
Step 5: Submit the portfolio
Presentation of your portfolio is important. RPL applications should be uploaded via
My Study Centre.
Copies of all parts of the applications must be retained by the applicant.
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BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
6. Summary of Evidence (Matrix)
The following matrix is completed as an example. Please use the matrix provided in the following page
Evidence
Resume
BSBDIV301A
BSBSUS301A
BSBWHS302A
BSBCUS301B
BSBITU301A
BSBWRT301A
BSBFLM306C
BSBINM301A
X
X
BSBINM302A
BSBINN301A
BSBFLM309C
X
X
X
Certificates
Letter from
Supervisor
X
X
X
X
X
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X
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
Diploma of Management- Summary of Evidence Matrix
Use this summary to build a picture of your evidence across the units of competency in the Diploma of Management
Evidence BSBMGT406A
BSBMGT502B
BSBMGT515A
BSBMGT516C
BSBDIV501A
BSBWOR502B
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BSBFIM501A
BSBWOR501B
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
Diploma of Management-Evidence Planner
Use these summary tables to gather evidence that addresses the details in units of competency.
BSBDIV501A Manage diversity in the workplace
Element
Performance Criteria
Evidence Provided
Locate and review diversity policy
Implement diversity policy
Determine its application to the specific work context
Institute actions to ensure that the diversity policy is understood and
implemented by relevant parties
Provide feedback and suggestions for improvement to ensure currency
and efficacy of diversity policy
Foster respect for diversity in the
work team
Address own prejudices and demonstrate respect for difference in
personal interactions
Aim for diversity in selecting and recruiting staff
Identify and address training needs to address issues of difference in the
team
Manage tensions and encourage collaboration and respect between staff
who struggle to work effectively with difference
Assist staff to see that working effectively with difference is a strength
that can improve the organisation's products, services and customer
relations
Manage allegations of harassment and address complaints according to
established organisational procedures
Page 12 of 27
Internal Use Only
Satisfactory
Yes
No
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
Promote the benefits of diversity
Promote the organisation's workforce diversity in internal and external
forums to enhance the company's image and reputation
Capture ideas and information from the diversity in the workforce to
enhance products and services and contribute to competitive advantage
Critical
Aspects of
Assessment
Support organisational efforts to value diversity
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Required
Skills
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Required
Knowledge
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demonstration of the application of diversity policy and the
capacity to critically review a diversity policy
promotion of strategies to ensure that diversity is understood and
respected in the work team
demonstration of compliance with protocols for handling
complaints of bullying or harassment
analytical skills to determine how to make intelligent applications
of policy in the work context
communication skills to:
explain and promote the benefits of diversity
negotiate differences between staff
relate to people from a range of backgrounds
learning skills to:
assist people within the organisation to understand the diversity
policy, using different methods to cater for differences in learning
styles
provide feedback and suggestions for improvement to the
diversity policy
use ideas and information from the diversity in the workforce to
contribute to the organisation's competitive advantage
self-management, learning and development skills to reflect on
and review own prejudices
formal and informal complaints procedures
key features of relevant current legislation, such as:
Age Discrimination Act
Disability Discrimination Act
Racial Discrimination Act
Sex Discrimination Act
Human Rights and Equal Opportunity Commission Act
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BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
BSBFIM501A Manage budgets and financial plans
Element
Plan financial management
approaches
Performance Criteria
Evidence Provided
Access budget/financial plans for the work team
Clarify budget/financial plans with relevant personnel within the
organisation to ensure that documented outcomes are achievable, accurate
and comprehensible
Negotiate any changes required to be made to budget/financial plans with
relevant personnel within the organisation
Prepare contingency plans in the event that initial plans need to be varied
Implement financial management
approaches
Disseminate relevant details of the agreed budget/financial plans to team
members
Provide support to ensure that team members can competently perform
required roles associated with the management of finances
Determine and access resources and systems to manage financial
management processes within the work team
Monitor and control finances
Implement processes to monitor actual expenditure and to control costs
across the work team
Monitor expenditure and costs on an agreed cyclical basis to identify cost
variations and expenditure overruns
Implement, monitor and modify contingency plans as required to maintain
financial objectives
Report on budget and expenditure in accordance with organisational
protocols
Page 14 of 27
Internal Use Only
Satisfactory
Yes
No
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
Review and evaluate financial
management processes
Collect and collate for analysis, data and information on the effectiveness
of financial management processes within the work team
Analyse data and information on the effectiveness of financial management
processes within the work team and identify, document and recommend
any improvements to existing processes
Required
Knowledge
Requir
ed
Skills
Critical
Aspects of
Assessment
Implement and monitor agreed improvements in line with financial
objectives of the work team and the organisation
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financial skills required to work with and interpret budgets, ageing
summaries, cash flow, petty cash, GST, and profit and loss
statements
knowledge of the record keeping requirements for the ATO and for
auditing purposes.
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numeracy skills to read and understand a budget and to update a
budget
technology skills to use software associated with financial record
keeping
basic accounting principles
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organisational requirements related to financial management
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relevant legislation and current requirements of the Australian
Taxation Office, including GST
requirements for organisational record keeping and auditing
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principles and techniques involved in:
budgeting
cash flows
electronic spreadsheets
GST
ledgers and financial statements
profit and loss statements
Page 15 of 27
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
BSBMGT406A Plan and monitor continuous improvement
Element
Plan continuous improvement
systems and processes
Performance Criteria
Evidence Provided
Plan systems according to organisational policy to ensure that individuals
and teams are actively encouraged and supported to participate in
decision-making processes, assume responsibility and exercise initiative
Communicate the organisation's continuous improvement processes to
individuals and teams, and obtain feedback
Ensure effective mentoring and coaching allow individuals and teams to
implement the organisation's continuous improvement processes
Support efforts to enhance sustainable and environmentally friendly work
practices in accordance with the organisation's continuous improvement
processes
Monitor and review performance
Use the organisation's systems and technology according to agreed
operational processes to monitor and review progress and to identify ways
in which planning and operations could be improved
Improve customer service through continuous improvement techniques
and processes according to the requirements of the organisation's
continuous improvement systems and processes
Formulate and communicate recommendations for adjustments to those
who have a role in their development and implementation
Provide opportunities for further
improvement
Implement processes to ensure that team members are informed of
savings and productivity or service improvements in line with the
requirements of the business plan
Record work performance to assist in identifying further opportunities for
improvement following agreed organisational record keeping processes
Manage records, reports and recommendations for improvement within the
Page 16 of 27
Internal Use Only
Satisfactory
Yes
No
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
Critical Aspects of
Assessment
organisation's systems and processes
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Required
Skills
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Required
Knowledge
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taking active steps to implement, monitor and adjust plans,
processes and procedures to improve performance
supporting others to implement the continuous improvement
system and processes, and to identify and report opportunities for
further improvement.
communication skills to gain the commitment of individuals and
teams to continuously improve
innovation skills to design better ways of performing work
learning skills to coach and mentor team members, using a range
of methods to cater for different learning styles
problem-solving skills to develop practical and innovative solutions
teamwork skills to implement continuous improvement within a
team
principles and techniques associated with:
benchmarking
best practice
change management
continuous improvement systems and processes
quality systems
Page 17 of 27
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
BSBMGT502B Manage people performance
Element
Allocate work
Assess performance
Provide feedback
Performance Criteria
Evidence Provided
Consult relevant groups and individuals on work to be allocated and
resources available
Develop work plans in accordance with operational plans
Allocate work in a way that is efficient, cost effective and outcome
focussed
Confirm performance standards, Code of Conduct and work outputs with
relevant teams and individuals
Develop and agree performance indicators with relevant staff prior to
commencement of work
Conduct risk analysis in accordance with the organisational risk
management plan and legal requirements
Design performance management and review processes to ensure
consistency with organisational objectives and policies
Train participants in the performance management and review process
Conduct performance management in accordance with organisational
protocols and time lines
Monitor and evaluate performance on a continuous basis
Provide informal feedback to staff on a regular basis
Advise relevant people where there is poor performance and take
necessary actions
Provide on-the-job coaching when necessary to improve performance and
to confirm excellence in performance
Document performance in accordance with the organisational performance
management system
Conduct formal structured feedback sessions as necessary and in
accordance with organisational policy
Page 18 of 27
Internal Use Only
Satisfactory
Yes
No
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
Critical Aspects of
Assessment
Manage follow up
Write and agree performance improvement and development plans in
accordance with organisational policies
Seek assistance from human resources specialists where appropriate
Reinforce excellence in performance through recognition and continuous
feedback
Monitor and coach individuals with poor performance
Provide support services where necessary
Counsel individuals who continue to perform below expectations and
implement the disciplinary process if necessary
Terminate staff in accordance with legal and organisational requirements
where serious misconduct occurs or ongoing poor-performance continues
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documented performance indicators and a critical description and
analysis of performance management system from the workplace
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techniques in providing feedback and coaching for improvement in
performance
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knowledge of relevant awards and certified agreements
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communication skills to articulate expected standards of
performance, to provide effective feedback and to coach staff who
need development
risk management skills to analyse, identify and develop mitigation
strategies for identified risks
planning and organisation skills to ensure a planned and objective
approach to the performance management system.
relevant legislation from all levels of government that affects
business operation, especially in regard to occupational health and
safety and environmental issues, equal opportunity, industrial
relations and anti-discrimination
relevant awards and certified agreements
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performance measurement systems utilised within the organisation
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unlawful dismissal rules and due process
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staff development options and information.
Required
Skills
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Required
Knowledge
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Page 19 of 27
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
BSBMGT515A Manage operational plan
Element
Develop operational plan
Plan and manage resource
acquisition
Monitor and review operational
performance
Performance Criteria
Evidence Provided
Research, analyse and document resource requirements and develop an
operational plan in consultation with relevant personnel, colleagues and
specialist resource managers
Develop and/or implement consultation processes as an integral part of the
operational planning process
Ensure details of the operational plan include the development of key
performance indicators to measure organisational performance
Develop and implement contingency plans at appropriate stages of
operational planning
Ensure the development and presentation of proposals for resource
requirements is supported by a variety of information sources and seek
specialist advice as required
Obtain approval for plan from relevant parties and ensure understanding
among work teams involved
Develop and implement strategies to ensure that employees are recruited
and/or inducted within the organisation's human resources management
policies and practices
Develop and implement strategies to ensure that physical resources and
services are acquired in accordance with the organisation's policies,
practices and procedures
Develop, monitor and review performance systems and processes to
assess progress in achieving profit and productivity plans and targets
Analyse and interpret budget and actual financial information to monitor
and review profit and productivity performance
Identify areas of underperformance, recommend solutions, and take
prompt action to rectify the situation
Plan and implement systems to ensure that mentoring and coaching are
provided to support individuals and teams to effectively, economically and
safely use resources
Page 20 of 27
Internal Use Only
Satisfactory
Yes
No
Critical
Aspects of
Assessment
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
Negotiate recommendations for variations to operational plans and gain
approval from designated persons/groups
Develop and implement systems to ensure that procedures and records
associated with documenting performance are managed in accordance
with organisational requirements
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development of an operational plan with details of how it will be
implemented and monitored
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knowledge of models and methods for operational plans.
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literacy skills to access and use workplace information and to write
a succinct and practical plan
technology skills to use software to produce and monitor the plan
against performance indicators
planning and organisational skills
coaching skills to work with people with poor performance
numeracy skills to allocate and manage financial resources
models and methods for operational plans
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budgeting processes
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alternative approaches to improving resource usage and eliminating
resource inefficiencies and waste
Required
Skills
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Required
Knowledge
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Page 21 of 27
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
BSBMGT516C Facilitate continuous improvement
Element
Lead continuous improvement
systems and processes
Monitor and adjust performance
strategies
Manage opportunities for further
improvement
Performance Criteria
Evidence Provided
Develop strategies to ensure that team members are actively encouraged
and supported to participate in decision-making processes, assume
responsibility and exercise initiative as appropriate
Establish systems to ensure that the organisation's continuous
improvement processes are communicated to stakeholders
Ensure that change and improvement processes meet sustainability
requirements
Develop effective mentoring and coaching processes to ensure that
individuals and teams are able to implement and support the organisation's
continuous improvement processes
Ensure that insights and experiences from business activities are captured
and accessible through knowledge management systems
Develop strategies to ensure that systems and processes are used to
monitor operational progress and to identify ways in which planning and
operations could be improved
Adjust and communicate strategies to stakeholders according to
organisational procedures
Establish processes to ensure that team members are informed of
outcomes of continuous improvement efforts
Ensure processes include recording of work team performance to assist in
identifying further opportunities for improvement
Consider areas identified for further improvement when undertaking future
planning
Page 22 of 27
Internal Use Only
Satisfactory
Yes
No
Critical Aspects
of Assessment
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
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communication skills to communicate opportunities for
improvement
learning skills to coach and mentor staff, using a range of methods
to cater for different learning styles
innovation and lateral thinking skills to design better ways for
achieving work outcomes
planning skills to establish and monitor systems and process for
continuous improvement
teamwork and leadership skills to gain the confidence and trust of
others
continuous improvement models
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knowledge management systems
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quality systems
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sustainability principles
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Skills
Required
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Required
Knowledge
development and use of a range of strategies and approaches that
improve work outcomes or organisational functioning, using
continuous improvement models
monitoring performance and customer service
Page 23 of 27
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
BSBWOR501B Manage personal work priorities and professional development
Element
Establish personal work goals
Set and meet own work priorities
Develop and maintain professional
competence
Performance Criteria
Evidence Provided
Serve as a positive role model in the workplace through personal work
planning and organisation
Ensure personal work goals, plans and activities reflect the organisation's
plans, and own responsibilities and accountabilities
Measure and maintain personal performance in varying work conditions,
work contexts and contingencies
Take initiative to prioritise and facilitate competing demands to achieve
personal, team and organisational goals and objectives
Use technology efficiently and effectively to manage work priorities and
commitments
Maintain appropriate work-life balance, and ensure stress is effectively
managed and health is attended to
Assess personal knowledge and skills against competency standards to
determine development needs, priorities and plans
Seek feedback from employees, clients and colleagues and use this
feedback to identify and develop ways to improve competence
Identify, evaluate, select and use development opportunities suitable to
personal learning style/s to develop competence
Undertake participation in networks to enhance personal knowledge, skills
and work relationships
Identify and develop new skills to achieve and maintain a competitive edge
Page 24 of 27
Internal Use Only
Satisfactory
Yes
No
Critical Aspects of
Assessment
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit


Required
Skills





organisation's policies, plans and procedures

types of learning style/s and how they relate to the individual

types of work methods and practices that can improve personal
performance


Knowledge
communication skills to receive, analyse and report on feedback
literacy skills to interpret written and verbal information about
workplace requirements
organisational skills to set and achieve priorities
principles and techniques involved in the management and
organisation of:
performance measurement
personal behaviour, self-awareness and personality traits
identification
personal development plan
personal goal setting
time management
management development opportunities and options for self

Required
systems and processes (electronic or paper-based) used to
organise and prioritise tasks, which show how work is managed
personal development plan, with career objectives and an action
plan



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BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit
BSBWOR502B Ensure team effectiveness
Element
Establish team performance plan
Develop and facilitate team
cohesion
Facilitate teamwork
Liaise with stakeholders
Performance Criteria
Evidence Provided
Consult team members to establish a common understanding of team
purpose, roles, responsibilities and accountabilities in accordance with
organisational goals, plans and objectives
Develop performance plans to establish expected outcomes, outputs, key
performance indicators and goals for work team
Support team members in meeting expected performance outcomes
Develop strategies to ensure team members have input into planning,
decision making and operational aspects of work team
Develop policies and procedures to ensure team members take
responsibility for own work and assist others to undertake required roles
and responsibilities
Provide feedback to team members to encourage, value and reward
individual and team efforts and contributions
Develop processes to ensure that issues, concerns and problems identified
by team members are recognised and addressed
Encourage team members and individuals to participate in and to take
responsibility for team activities, including communication processes
Support the team in identifying and resolving work performance problems
Ensure own contribution to work team serves as a role model for others
and enhances the organisation's image for all stakeholders
Establish and maintain open communication processes with all
stakeholders
Communicate information from line manager/management to the team
Communicate unresolved issues, concerns and problems raised by team
members and follow-up with line manager/management and other relevant
stakeholders
Evaluate and take necessary corrective action regarding unresolved issues,
concerns and problems raised by internal or external stakeholders
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Internal Use Only
Satisfactory
Yes
No
Critical Aspects of
Assessment
BSB51107 Diploma of Management
Recognition of Prior Learning (RPL) Kit



Skills
Required
Knowledge
Required


range of techniques that can be used to build work teams,
strengthen communications in the team and resolve issues
methods for engaging with stakeholders and obtaining advice from
outside the work team, to ensure team is focussed and on track
knowledge of group behaviour
communication skills to explain team goals, to address team conflict
and to build an environment of trust
planning and organisational skills to keep team on track and
focussed on work outcomes

group behaviour


strategies for mentoring and coaching to informally guide and
instruct team members
issue resolution

strategies for gaining consensus.
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