A N N U A L G E N E R A L M E E T I N G Physical Disability Australia Ltd (P Annual Report – 2009 - 2010 a Physical Disability Australia Ltd P O Box 38 Willawarrin NSW Australia 2440. Phone: 02 6567 1500 Fax: 02 6567 1500 Email: pda@pda.org.au Website: www.pda.org.au ABN: 79 081 345 164 PDA ANNUAL GENERAL MEETING 27th November, 2010 2.00 pm Sebel Hotel 65 Queens Road Melbourne Park Room – Level 1. Guest Speaker: Queensland. Associate Professor, Fiona Campbell of Griffith University. Welcome: Apologies: Attendance: Business: 1. 2. 3. 4. 5. Presidents Report Executive Officer Report Treasurer Report Annual Audit report Reappointment of Rendell Ridge of Max Peck # Associates Hobart as Auditors for the year 2009 – 2010 6. Board members for 2010 – 2012 Outcome of recent elections:– Jill Fowler of SA and Peter Simpson of NSW Co-option of board members – Associate Professor Fiona Campbell of Qld and Dr. Genee Marks of Vic. 7. Office Bearers to be selected at first board meeting the next day. 8. Next Annual General Meeting and location. 9. Conclusion of Business for Annual General Meeting. 3.00 AFTERNOON TEA 4.00 Close of Annual General Meeting. 2 2009 - 2010 AN N UAL R E P ORT PO BOX 38 WILLAWAR RIN NSW 2440 02 6567 1500 pda@pda.org.au 3 The AUSAID funded China Project In 2009 – 2010 PDA Board approved the application for a large grant funding project that would bring the name of PDA to a world stage. We applied to AUSAID for a grant to bring 20 Chinese Delegates from China Disabled Peoples Federation (CDPF) to Australia, and show them the way disability works in Australia. We requested that all of these people be persons with a disability and amongst the 20 there was only 1 who had a noticeable disability, which was a disappointment but a small one it turns out. Training took place from August to September 2009, and covered 28 fully packed days of daily training in classroom like settings, explaining everything possible in Australian disability systems. Ms Liu, (right) Delegate leader from CDPF. When you break this down into modules to teach someone from a completely non English speaking country with limited English and the audience is completely unaware of the system you refer to, it is quite complex with a myriad of Departments that we in the sector engage with all the time. Translators were employed for every stage of the tour and much had to be explained in detail in order to portray and inform the delegates of a full picture of how Australian works in this area. PDA employed Niki Sheldon as the Project Officer and along with myself as prime ‘teacher’ we commenced the program in Sydney, followed by Canberra and then Brisbane, with a short stop for a break and some tourism for our guests on the Gold Coast. Each step of the way had to be planned, booked, co-ordinated and overseen (last minute mistakes fixed as we went) so that outwardly it appeared quite seamless. Niki Sheldon was born to be an organiser, and did a superb job including a lot of input into the training areas themselves. We chose to ask, beg and cajole people with disability across Australia to present various sessions they represented or worked in, so that out of the different topic presenters only 6 were persons without a disability and were experts in their own right. Such is the diversity and expertise of people with disability in Australia. Maurice Corcoran presenting a session on Australian Government. All sessions were filmed by the CDPF with their own media team, as well as interviews taped with ourselves and many others, and toward the end of the tour, a special session for a 2 documentary on the tour to be presented in China, was filmed with Niki and myself particularly relating to disability in Australia and our own lives. All presenters gave willingly of their time, and we are particularly grateful to all of them, because without their generous support the program may not have been as successful as it was. Many former Directors of PDA (Maurice Corcoran, John Moxon, Margo Hodge, and Geoff Trappett) also participated from their own fields of expertise, which helped to add to the professional status of the whole tour. Subjects covered included: Advocacy Aids and Equipment – schemes and programs at all levels of government Attendant Care (2 models) Australia’s medical system and Medicare Australian Taxation System Carers and parents with children with disabilities Centrelink Disability Discrimination Law Centre (NSW) Disability frameworks legislation (state based) Employment services and systems (2 models) Federal Government – delivery systems and policies on disability Higher Education Human Rights Legislation and how to make complaints Independent Living Centre (Sydney) Legal Aid and community legal services National Disability Standards – Education, Transport and (Proposed) Access to Premises PDA and other Peak Disability Organisations Rehabilitation Role and responsibilities of State Governments and local governments Role and responsibilities of the Federal Government Role of Commonwealth Rehabilitation Service Social security and associated allowances at Federal and State levels Universal Housing All the presentations were interpreted live and continuously filmed by the CDPF for their use back in China. Each session lasted about an hour. PDA also provided the CDPF with electronic copies of each presentation and a detailed ‘contact list’ of relevant Australian websites connected to each topic. Delegates at Parliament House Reception Canberra 3 Included during this ‘tour’ were receptions held in Sydney where the NSW Chinese Consul-General Ms Hu Shan. Another more formal reception was held at Australian Parliament House where Parliamentary Secretary Bill Shorten, and Senator Bob McMullan were present along with Senator Mitch Fifield and the China Ambassador to Australia - Zhang Junsai. Parliamentary Secretary Bill Shorten & Executive Officer, Sue Egan Speakers included, but was not limited to the following people: Sue Salthouse - Women with disabilities Dougie Herd - State and Territory Government roles Stephanie Gotlib - Children with disabilities Timothy Hart - Adult Education John Moxon - Access to Premises Kevin Cox - Advocacy Mobile Attendant Care Services - Night Support Vicki Humphries - Personal Support Commissioner Graeme Innes – Human Rights, DDA and UN and Standards Fiona Given - Legal Rights Geoff Trappett - Sport and Recreation Access Arts - The Arts and strategy Tina Zelenik - Employment Commonwealth Rehabilitation Service – Rehabilitation Centrelink - Income Support David Brant - Housing & Universal Housing Margo Hodge – Accessible Public Transport Diana Qian – People with disability from non-English speaking background Maurice Corcoran (FaHCSIA) Overview of Disability and Strategies Dr. Fiona Campbell-Models of Disability Damien Griffiths - Aboriginal Disability Network External visits also became part of the program, taking all 20 delegates and support persons to various locations, which included: 4 Centrelink Independent Living Centre Qld Spinal Injury Association Commonwealth Rehabilitation Service Human Rights Commission Griffith University Indigenous Museum Tour of Australian Parliament House ‘The Outback’ Gold Coast And more… The program was a great success with the CDPF taking many ideas back to China with them; their impressions were relayed to us and to AUDAID of their views on the course, which proved to be very positive and flattering to me, Niki and to PDA itself. Conversely, we learnt a lot about the CDPF and of China and its disability sector. Tour to Independent Living Centre - Sydney During the time of the Leadership Program we learned that a senior member of the tour was in fact from the State Council of China, Mr Liu. His interest was Income Support provided in Australia. He was a courteous man and interested in all that was said and done for people with disability in Australia. He was delighted to meet Hon. Bill Shorten and Hon. Bob McMullin at the official reception in Parliament House in Canberra, and the Vice Ambassador in Canberra as well as a member from the Chinese embassy in Brisbane. The feedback from some of the delegates EO Sue Egan receiving a CDPF presentation “Congratulations on such a fruitful and successful event. We were very impressed by the efforts and organisation by PDA. It was so professionally presented. Thank you. We learnt about a system which ensures a basic living standard for people with disabilities – they are eligible for benefits and allowances. By contrast (in China) we do not have the developed comprehensive service system. We only provide to those in poverty and as a 5 result only 1 in 8 people get some support. We hope for a similar system and will incorporate some of the Australian policies which improve the basic living standards for people with disability. It is up to the policy makers – but it will happen.” Mr. Liu. Also: “This course was very beneficial for the Chinese to learn and has inspired us with more ideas for more services to people with disabilities in China. We want to see multi-level services which are developmental, needs focussed and financially supported by government. This will be crucial for starting any new services. We will be recommending that a pension system is established for all people with disability and that pilot schemes are established for information services, home and workplace modifications and care services to the home.” And; “I have discovered that Australia has done a good job in providing legislation and social services to people with disabilities. People with disabilities can realise their equal rights here. They play an important role in the disability movement; they are active and have positive roles to play. The voices of people with disabilities have been heard. I have been impressed by the presentations from the women, the people with disabilities, the indigenous movement, people with spinal injuries and the different voices from people with different disabilities. I believe that the voices of people with disabilities are essential or else everything digresses. Overall, it was a time of hard work, but enjoyable spending time with people every day who come from an entirely different cultural perspective. We realised Niki and I, how lucky we are in Australia with the supports we DO have for those of us with a disability. Certainly a long way to go, but we do have here a lot more than those in other countries. The China Project proved to be one of the highlights of my working experience and something that I will not forget. I have made friends with a couple of the delegates and we correspond from time to time, resulting in a positive friendship between us. Sue Egan Executive Officer Physical Disability Australia Ltd September 2009. Physical Disability Australia Ltd 6 President’s Report 2009 - 2010 Glenda Lee SA. President from 2004 – February 2010. My term with PDA finishes now. I haven’t been President for most of this past year having passed the baton to Wayne Dillon. Thank you Wayne. I have enjoyed working with PDCA and now PDA. I have met heaps of great people from all over Australia and it has been a privilege. I have learned so much. I am sure I will miss the everyday work. In 2008 I wrote crossly about submissions in my annual report but here we are still writing them 2 years later and NOTHING has improved. They’ve jigged things around a bit and thrown out a few more totally inadequate crumbs to us but nothing has improved and we are still Shut Out. Google the report. Since I wrote my 2008 report PDA has researched and written 25 submissions. One of the most recent ones was to the Productivity Commission on the topic of Disability Care and Support and a National Disability Insurance Scheme, the NDIS. Their report comes out mid next year and it may be years before anything or nothing happens. Meanwhile we live with our basic human rights denied every day. We go without accessible housing, sufficient support, timely equipment, a decent ordinary income, work and recreation. In other words we are just plain left to sink or swim. Family members who support their offspring are bound with chains to a life of endless work and fear for their son or daughter’s future. I believe it is time the disability sector changed its tack. First there was fundraising, then there was lobbying. Lobbying and working with governments has gotten us a long way. But there have always been difficulties with it. People grumble because it’s a few speaking for the many. And they are right. And for the few it is like pushing shit uphill with a pitchfork. And still government and society are tardy and selfish. I believe the sector should change tack into empowering us all. Not asking us what’s wrong, but empowering each of us, ourselves, and each other with knowledge and skills so that the few become all of us. The Many. Every day each person living with disability truly feeling confident to ask for access, ask for services, ask for an equal education. And if it keeps not happening then to DEMAND equity. Then if it still doesn’t happen then we revolt in every way we can. You may be shaking your head and thinking “there’s Glenda going on with her idealistic ravings again”. Yep I am. And I know it can’t happen right now. Click your fingers or wriggle your nose, abracadabra. No. Especially not while we spend all our energy telling government what we bloody well need. Which they already bloody well know! It can only happen if we empower ourselves so it is no longer the few but The Many. We all must grow to be as strong and as capable as we can. We must help each other, mentor 7 each other, educate and inform each other and grow together. We must do this in a concerted, organised and determined way. The peak bodies, PDA could facilitate this. Then individually we will sweep Australia. Every day in every way whether the matter is big or small. There will be nowhere for anyone to hide! Glenda Lee – Vice President 8 +resident Report. Physical Disability Australia Ltd Annual General Meeting Wayne Dillon. February 2010 to June 2010 This is my first report as President of Physical Disability Australia Ltd (PDA) although I have been a board member of PDA for the past 5 years representing people with physical disability in the Northern Territory where I live and work for the NT Public Service. I took over the role of President in February of this year, and have held this position for the past 4 months to June 30 th 2010. Initially Glenda Lee was the President and stepped down following the AGM as President and moved into the Vice President role, a position that I had held for the last 2 years. PDA is in good shape after a year of focusing a great deal of time and work on governance and finance issues. This included, reviewing of all policies, introducing some new ones, changing auditors, undergoing training for Directors in governance issues, and adhering to our Funding bodies requirements, and there were two in this financial year, namely FaHCSIA and AUSAID for the China Project which was undertaken in August – September 2009. The China Project was a great success, and PDA was fortunate in having Sue Egan our Executive Officer and Niki Sheldon, Project Officer for the Project itself, organising and running this from beginning to end, including all the training within the 28 day period of the project. By all accounts from AUSAID down to the delegates themselves, this was a highly successful project. I had the opportunity to attend some of the final group presentations and the dinner, and it was obvious to all, the participants had thoroughly enjoyed the program. It was a credit to both Sue Egan and Niki Sheldon who pulled it all together. This year also saw the National Disability Insurance Scheme consultations commence and PDA spent the first half of the year considering and arranging how we could best meet the needs and input of our members, besides putting in our own submission. Other submissions were part of the core work of PDA also and are listed in the report from the Executive Officer. In terms of Directors, I have been privileged to have learnt the ropes with Glenda Lee, received the advice and assistance of our Executive Officer and later Niki Sheldon who picked up the pieces when Sue was hospitalised earlier this year. This was a difficult time, learning how to run the organisation when someone else had been running PDA efficiently for the past 15 years. 9 This identified the need that as part of our overall strategic planning to have in place appropriate succession planning. This involved documenting all relevant information such as banking, mail and telephone, etc. so that PDA could continue to run without any hiccups if a similar situation arises. I am pleased to say that this has almost been completed. Professional counseling services have been put in place for staff, board members and other volunteers as required. Insurance options are currently being investigated for comparison to what is being currently provided without any loss of coverage and protection. In running PDA and concentrating on the important governance and financial issues, it is important for us to reflect on what our core business is, and that is representing the interests and views of PDA. We are systemic in nature, and this means that we cannot and do not represent individuals, but we look at the bigger picture on a national level and try to make or ensure changes where they are needed. For instance Access to premises. Access is something that many people with disability need for daily living and without it; life becomes a barrier in itself. PDA accordingly had its own Access Committee made up of ‘experts’ in access in their own right and they worked diligently on the issue of access to premises. All of these people gave their time willingly and we sincerely thank them for their input and advice on this important matter. To all of our volunteers over this year, thank you from the President and Board of PDA. To our board Glenda Lee, David Gordon, Melanie Hawkes, Peter Simpson, and Geoff Trappett (who resigned earlier this year for work reasons) I have nothing but praise for you all and your input this past year through some difficult times. I would like to also thank our funding body for once again securing the financial ability of PDA to represent its members, the Department of Families and Housing, Community Services and Health (FaHCSIA) and to AUSAID for funding the China Project. To our former staff, Nicole O’Callaghan who now works in Senator Boyle’s office and Niki Sheldon a sincere thank you for your work and commitment to PDA. And lastly to our Executive Officer who is behind every success as well as the work and intention of PDA, my personal thanks and sincere appreciation. Wayne Dillon President – Physical Disability Australia Ltd. 10 Physical Disability Australia Ltd. Treasurer's Report Year ending 30th June 2010 David Gordon – Treasurer November 2009 – June 2010 2009 -2010 has been an extremely interesting one for me in the capacity of treasurer for (PDA) Physical Disability Australia Ltd for the first time. PDA has been supported by the Australian Government through the Department of Families, Community Services, Housing and Indigenous Affairs (FACSHIA). This grant from FACSHIA for $160,966 (inclusive of GST) by way of an annual grant, is paid quarterly and deposited directly into the bank account of the Physical Disability Australia Ltd (PDA) These funds enable PDA to operate and perform it’s core work on behalf of it’s members. PDA also received a substantial grant from AUSAID (a report is included in this document) and this is included in this year’s financial audit. An additional grant from FACSHIA this year of $30,000 has also enabled us to host forums in a number of states, WA, NT and SA and to support Tasmanians with Disabilities to hold their own forum. These forums and subsequent submission was related directly to the input for the Productivity Commission Inquiry into Disability Support and Services. These forums were welcomed by the disability sector consumers who attended. PDA is in the process of looking at cost savings in our insurance needs for the organisation and by maintaining the current levels of insurance, are hoping that we will be able to reduce our costs be close to 50%. I have also implemented some new financial accountability procedures for PDA which will help to minimise any risks to the association. This has included a change of Auditor due to continuing problems with the previous Auditors B.B. Whitehouse of Brisbane. A new Auditor has been found, being Mr Rendell W. Ridge B.Sc. from Max Peck & Associates Accountant, Registered Company Auditor 127 Bathurst Street, Hobart Tasmania. I am sure that members will find that the new Auditor has reflected a much needed, and time framed practice with his level of reporting, which PDA has needed for some time. The accountability process used by PDA includes the services of Balanced Business Services by way of Ms Claire Shoebridge who undertakes the bookkeeping process for PDA on a contract basis. We are grateful for the professional services undertaken by Claire on our behalf and wish to express our appreciation for her diligence and continued support of PDA. 11 PDA wishes to thank the Australian Government, through the Department of Families, Housing, Community Services and Indigenous Affairs (FAHCSIA) for the continued funding of PDA throughout the year. To also thank AUSAID for the opportunity to host delegates from China Disabled Persons Federation in Australia. To conclude my report as Treasurer of PDA I would like to thank our staff that I have worked with over the last year for their hard work with a special mention to Niki Sheldon and of course my fellow board members also for their consideration and hard work and commitment throughout the 2009-2010 financial year. Sincerely David Gordon Treasurer PDA Ltd 12 Executive Officer Report Annual General Meeting 2009 – 2010 We come to the end of yet another financial year; and in saying that this past year in has been ‘challenging’ is not exaggerating but rather downplaying the past year. It has not been my best year at PDA. The year 20092010 has been fraught with problems and anxiety for many concerned with PDA on a regular basis. From the board, down to staff including myself, we are glad to see the end of the past year and to move on. The year started with a full board, keen to get on with the work of PDA and we started with Governance and Finance, but in the enthusiasm of being accountable, we forgot who we were accountable to. Which raises the questions of who in PDA is accountable and who is PDA accountable to? PDA is a registered not for profit organisation with the Australian Securities and Investment Commission. We are called a company limited by guarantee. This Federal Department is set up to regulate and monitor both business and companies. PDA or the former PDCA registered with ASIC in 2008, because we are national in nature, a not for profit organisation and represent members. We could not register as an association in a state, because we cross all states and take a national view. We were also set up to represent people in Australia who have a physical disability, and this was the primary reason we established the organisation in the first place in 1995. The regulatory body came later. So in essence the answer to the questions “who in PDA is accountable and who is PDA accountable to?” The short answer is we are accountable to people with physical disability who often have no voice for themselves. As an organisation we are accountable to ASIC, as the regulatory body we registered with all those years ago. There is another stakeholder here too, the Funding body, in our case, Department of Families and Housing, Community Services and Indigenous Affairs but this could be any funding organisation, who provide an annual grant to PDA which allows us to do the work we do. It isn’t a great deal of money, and it has to be stretched as far as it will allow, and there are guidelines on what we can spend these funds on, and there is also compulsory reporting on our spending. So with the very best of intentions we started out wanting to improve the accountability processes within the organisation, starting with Governance. Governance according to UNESCO is the process of decision-making and by which decisions are implemented. An analysis of governance focuses on the formal and informal people involved in decision-making and implementing the decisions made and the formal and informal structures that have been set in place to arrive at and implement the decision. However somewhere along the way, the wheels came off so to speak and the end result was losing quite a few Directors, having to do more work than was needed (and apart from Niki Sheldon who was employed for the China Project) there was just me trying to keep up at a time when I felt quite burnt out. After a hospital trip early this year by air ambulance and a month off work, we resumed focusing on the organisation once again. 13 We learnt a lot, put in place more checks and balances, learnt who to trust and who not to, and learnt that some people even with the best of intentions are troublesome when things don’t go their way. So what did we achieve over the year? What outcomes did we have to show for all of this time? Policy Work Review of all internal policies of PDA with assistance from Robbi Williams of Julia Farr Association through face to face Forum in Adelaide Emergency/After Hours Support Policy Review and Update of Succession planning policies underway Governance activities Election Committee set up to monitor Elections of Board Members Governance Committee set up Financial Committee set up Carver Model of Governance training (Sydney February 2010 and Adelaide June 2010) Submissions to Government: 1. Mid-year report to FaHCSIA amended. April 2010. 2. Submission to Royal Australian College of General Practitioners : Standards Review November 2009 3. Submission to Inquiry into the Migration treatment of disability October 23 2009 4. PDA Policy Paper Call for the Best After Hours and Emergency Services for People with Physical Disabilities May 2010 5. Submission to Senate Inquiry into Planning Options and Services for People Ageing with a Disability June 11th 2010 6. To Productivity Commission Inquiry into Caring for Older Australians July 29th 2010 7. Response to the Disability Advocacy Framework Consultation August 2010 8. Submission to the Productivity Commission Inquiry into Disability Care and Support August 2010 9. To FaHCSIA – Response to the discussion paper Inclusion for people with disability through sustainable supported employment September 16th 2010. 10. Joint Submission to the RACGP on adjustable-height examination beds 11. Submission to the Harmonisation of Disability Parking Permit Schemes – National workshop 12. Input into many other disability organisation submissions to government and community Meetings attended: 1. Disability Parking Permit workshop Canberra 16th November 2009. Sue Egan attended. 2. Australian Airlines Working Group meeting in Canberra (Sue Egan is a member of this Group) 20th May 2010. 3. Meeting with FaHCSIA regarding National Disability Strategy and pre-draft release of document (Canberra May 26th 2010) 4. Meeting with AFDO in Canberra re NDIS consultations May 26th 2010) 5. National Disability Awards Ceremony Canberra November 24th ‘2009 6. In Control Melbourne November 11th 2009 7. Meeting with Parliamentary Secretary for Children and people with disabilities - Bill Shorten (Nov 24 2009) -Canberra 14 8. Meeting with Parliamentary Secretary for Overseas Aid - Bob McMullan (Nov 23 2009) Canberra 9. Centrelink - Community Engagement Meeting Canberra December 2nd 2009 10. Legal Assistance Dialogue Access to Justice Melbourne. December 10th 2009 11. Quality Frameworks for Disability Service Standards informal meeting at AFDO with Victorian DHS (lead agency for the country) Feb 1st Melbourne 12. MAV – Universal Housing Design Workshop re proposed changes to Australian Building Code Feb 12th Melbourne –letter supporting Universal Housing Submission 13. Aviation Access Working Party Feb 17th Canberra 14. ATO consultation meeting Feb 18th Melbourne Vision Australia – this meeting was about presentation of ATO information and did not relate to tax issues or questions 15. FaHCSIA consultation meeting re Peaks March 10th Melbourne 16. AFDO member meeting Brisbane 4th/5th February 2010 17. AFDO 2 day strategic planning meeting March 11th & 12th Melbourne 18. Visitable and Adaptable Housing Features RIS (Victoria) 19. Launch of Children with a Disability Melbourne May 18th 2010 20. FaHCSIA meeting in Melbourne re NDS follow-up June 8th 2010 21. DANA conference Canberra June 15 & 16th 22. Peaks meeting with AFDO and PWDA Sydney developing Human Rights Framework for NDIS July 7th & 8th 23. NDIS PDA public forum Adelaide July 11th 2010 24. NDIS PDA public forum Perth July 13th 2010 25. NDIS PDA Public Forum – Alice Springs July 2010 26. NDIS PDA funded Forum with Tasmanians with Disabilities Hobart -July 2010 27. AFDO initial meeting with Director NDIS Campaign / Alliance September 9th 2010 28. Representation to Telstra Disability Reference Group – Jacky Chant and all meetings 29. Member of Australian National Universal Housing Design Group (Sue Egan) 30. Representation to Australian Electoral Commission Annual Forum (Sue Egan) 31. Board member of AFDO – formerly Geoff Trappett of Qld, now Sue Egan. 32. ACCAN – new directions October 2009 Discussions/other methods of communication/consultations: 1. Commented on draft WA airport plan for Australian Airline Advisory committee 2. Commented on Harvey Bay Qld airport plan for Australian Airline Advisory Committee 3. Commented on Brisbane Airport Access Plan 4. Information provided to members and stakeholders for consultations for Productivity Commission Inquiry including a survey to elicit comments. 5. Website updated as often as possible 6. Facebook page created 7. PDA member discussion list (subscribe to join) 8. Daily emails to members and interested others 9. Continuous inquiries from members and the general public 10. Various airport access plans viewed and commented on. 11. Radio Interview regarding Productivity Commission consultation – ABC Victoria 11th May 2010 12. Arranging consultations with various states for Productivity Commission consultation on NDIS, NT, SA, NSW, WA, Qld, Vic. 13. Discussions with Mat Tinkler, advisor to Bill Shorten (via telephone) June 3rd 2010 14. Public Focus – Physical Disability Australia Ltd Facebook Page updated with NDIS, Policy papers, etc. 15. Directory information provided to various government departments 15 16. AGM held in Sydney with guests including Robbie Williams of Julia Farr, some PDA members also present. 17. Teleconference with AUSAID 18. Input to AFDO papers. Questionnaires completed: Associations Forum – Not for Profit survey Enterprise Care – Salary survey University students surveys Pharmaceuticals survey completed Survey provided to PDA members on satisfaction levels DEEWR survey ABS document on Not for profit organisations and operations Inquiries of PDA: Individual Advocacy issues Systemic Advocacy Telephone inquiries regarding, access to premises, transport, accessible housing, tourism, education, employment opportunities and options, personal support, sport and recreation facilities, and much more. Website inquiry facility Individual phone calls Referrals Representation: Telstra Disability Reference Group – Jacky Chant Australian National Universal Housing Design formerly Ian Hawkins, now Sue Egan Australian Electoral Commission Disability Reference Group – Sue Egan Australian Airlines Working Group – Sue Egan Australian Standards – Emilio Savle (building and access) Australian Standards – Mark Relf and Terry Fletcher (access to premises) National Continence Advisory Committee – Hugh Carter Qantas Disability Customer Care Forum – Sue Egan Rural Disability Network NSW – Sue Egan Mid North Coast Advocacy – part year Sue Egan AFDO Board – Geoff Trappett, now Sue Egan Australian Consumer Competition Commission through AFDO -Margo Hodge nominated by PDA Member Centrelink Reference Group Julia Farr Association SA – Glenda Lee is a Board Member in her own right. Tasmanians with Disabilities – David Gordon is Treasurer in his own right. Australian Communication Network – Harold Hartfield nominated by PDA. Training provided by PDA: AusAid training program for China Disabled Persons Federation (20 people from China) through funding from AUSAID. August 5th to September 5th 2009 20 people for 20 days 16 Productivity Commission –PDA provided free all day training through Sue Egan and Niki Sheldon on disability issues in Australia in preparation for the National Disability Insurance Scheme consultation nationwide. May 27th 2010. Weighing all of these activities up, considering so much had to be done on Governance, and staff numbered myself and Niki Sheldon working over this time, we achieved a considerable amount. In closing, I would like to thank former President Glenda Lee, current President Wayne Dillon, Treasurer David Gordon, NSW representative Peter Simpson, from WA Melanie Hawkes, for their support and work over the past year. Thank you all for your diligence and personal support of me over the year. With a special thanks to Niki Sheldon, who proved to be a great worker and an excellent colleague to work with during stressful time. Quote: “Change means movement. Movement means friction. Only in the frictionless vacuum of a nonexistent abstract world can movement or change occur without that abrasive friction of conflict.” Saul Alinsky (USA) Sue Egan Executive Officer (1995 – current) Physical Disability Australia Ltd. (PDA) 30th June 2010. 17