WORKPLACE READINESS Objective 1.02 Bell Ringer 12/10 Please copy and answer the following questions in your NB: What type of “career level” is a project manager? What type of “movement” is illustrated by an Interior Designer becoming a Fabric Sales Representative? Do you get paid overtime if you receive a salary? Objective 1.02 and 2.02 Relate workplace readiness standards and behaviors to a professional environment. Outline/Vocab (on your course outline sheet) A. Personal characteristics 1. Ambitious 2. Patient 3. Flexible 4. Productivity 5. Accurate B. Business ethics 1. Punctuality 2. Honesty 3. Cooperation Workplace Readiness… A. Personal characteristics 1. Ambitious 2. Patient 3. Flexible 4. Productivity 5. Accurate B. Business ethics 1. Punctuality 2. Honesty 3. Cooperation Activity #1 Each table will be given a different scenario. Use the qualities we just discussed to identify the “problem” and a “possible solution” for each scenario. Which workplace readiness characteristic is your scenario demonstrating? Now create a skit to share with the rest of the class… Bell Ringer 12/11 Please copy and answer the following questions in your NB: Name and define three workplace readiness characteristics. Objective 1.02 and 2.02 Relate workplace readiness standards and behaviors to a professional environment. Outline/Vocab (on your course outline sheet) C. Communication 1. Verbal 2. Nonverbal Outline/Vocab (on your course outline sheet) Management/Leadership behaviors and characteristics: A. Vision B. Communication C. Persistence D. Organizational Skills E. Responsibility F. Ability to delegate Communication Communication is the process of exchanging information, ideas, and feelings. Communication is a two way process. In order for communication to occur there must be a listener, a receiver, and a message. The message is the idea, feeling or information that the person wants to share. There are two forms of communication: verbal and nonverbal Verbal communication: talking, reading, writing, letters, tapes Nonverbal communication: body language, facial expression, voice inflection, posture Communication In order for communication to occur a message must be sent. There are many things that act as a barrier to this communication. Examples of barriers to communication include: attitude, judgments, noise, predispositions, body language, distractions, etc. By looking and listening for feedback, the sender can tell when the message has been received. Communication is important in the workplace. Communication between managers and clients should focus mainly on the need of the client. Management/Leadership :Vision Defines the way an organization or company will look in the future Long-term view Management/Leadership: Communication Business communication is a tool that allows you to improve: performance of your employees performance of the teams within the company performance of your entire organization Employee level: make decisions, provide feedback, make agreements, etc. Team level: build an open communication environment that facilitates the creation of commitment, the creation of breakthrough ideas, the creation of trust, etc. Organizational level: align your whole company in order to execute its strategy, reach its vision, and fulfill its mission. Management/Leadership: Persistence Ability to maintain action regardless of your feelings; You press on even when you feel like quitting. Provides its own motivation. If you simply keep taking action, you’ll eventually get results, and results can be very motivating. Example: dieting It’s like building a muscle: If you have never weight trained before, the first time you walk into a gym, chances are you will not be able to bench press 250 lbs. However, if you are persistent, and you consistently go back to the gym, you will find yourself getting stronger and closer to your goal with each and every visit. Management/Leadership: Organizational Skills “Paper” Management Time Management Employee Management Management/Leadership: Responsibility Duty or obligation to satisfactorily perform or complete at task Consequences for failure Management/Leadership: Ability To Delegate Empower someone else to act for you Involves giving some control away No one can be good at everything! Decision Making… Using your handout, let’s discuss the different types of decision making, and then do an example as a class… Project Work on Projects…