Individual & Family Housing

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WORKPLACE READINESS
Objective 1.02
Bell Ringer

12/10
Please copy and answer the following questions in
your NB:
 What
type of “career level” is a project manager?
 What type of “movement” is illustrated by an Interior
Designer becoming a Fabric Sales Representative?
 Do you get paid overtime if you receive a salary?
Objective

1.02 and 2.02 Relate workplace readiness
standards and behaviors to a professional
environment.
Outline/Vocab (on your course outline sheet)
A. Personal characteristics
1. Ambitious
2. Patient
3. Flexible
4. Productivity
5. Accurate
B. Business ethics
1. Punctuality
2. Honesty
3. Cooperation
Workplace Readiness…
A. Personal characteristics
1. Ambitious
2. Patient
3. Flexible
4. Productivity
5. Accurate
B. Business ethics
1. Punctuality
2. Honesty
3. Cooperation
Activity #1
Each table will be given a different scenario. Use the
qualities we just discussed to identify the “problem”
and a “possible solution” for each scenario. Which
workplace readiness characteristic is your scenario
demonstrating?
Now create a skit to share with the rest of the class…
Bell Ringer

12/11
Please copy and answer the following questions in
your NB:
 Name
and define three workplace readiness
characteristics.
Objective

1.02 and 2.02 Relate workplace readiness
standards and behaviors to a professional
environment.
Outline/Vocab (on your course outline sheet)
C. Communication
1. Verbal
2. Nonverbal
Outline/Vocab (on your course outline sheet)
Management/Leadership behaviors and
characteristics:
A. Vision
B. Communication
C. Persistence
D. Organizational Skills
E. Responsibility
F. Ability to delegate
Communication





Communication is the process of exchanging
information, ideas, and feelings.
Communication is a two way process.
In order for communication to occur there must be a
listener, a receiver, and a message.
The message is the idea, feeling or information that the
person wants to share.
There are two forms of communication: verbal and
nonverbal
Verbal communication: talking, reading, writing, letters,
tapes
 Nonverbal communication: body language, facial
expression, voice inflection, posture

Communication



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In order for communication to occur a message must
be sent. There are many things that act as a barrier
to this communication.
Examples of barriers to communication include:
attitude, judgments, noise, predispositions, body
language, distractions, etc.
By looking and listening for feedback, the sender
can tell when the message has been received.
Communication is important in the workplace.
Communication between managers and clients
should focus mainly on the need of the client.
Management/Leadership :Vision


Defines the way an organization or company will
look in the future
Long-term view
Management/Leadership:
Communication

Business communication is a tool that allows you to
improve:
performance of your employees
 performance of the teams within the company
 performance of your entire organization



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Employee level: make decisions, provide feedback, make
agreements, etc.
Team level: build an open communication environment
that facilitates the creation of commitment, the creation of
breakthrough ideas, the creation of trust, etc.
Organizational level: align your whole company in order
to execute its strategy, reach its vision, and fulfill its
mission.
Management/Leadership: Persistence


Ability to maintain action regardless of your feelings;
You press on even when you feel like quitting.
Provides its own motivation. If you simply keep taking
action, you’ll eventually get results, and results can be
very motivating.


Example: dieting
It’s like building a muscle: If you have never weight
trained before, the first time you walk into a gym,
chances are you will not be able to bench press 250
lbs. However, if you are persistent, and you consistently
go back to the gym, you will find yourself getting
stronger and closer to your goal with each and every
visit.
Management/Leadership:
Organizational Skills
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
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“Paper” Management
Time Management
Employee Management
Management/Leadership:
Responsibility


Duty or obligation to satisfactorily perform or
complete at task
Consequences for failure
Management/Leadership:
Ability To Delegate



Empower someone else to act for you
Involves giving some control away
No one can be good at everything!
Decision Making…

Using your handout, let’s discuss the different types
of decision making, and then do an example as a
class…
Project
Work on Projects…
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