Ralph Ronald S. Fuentes
Al Qasimiah Area Sharjah, U.A.E.
Telephone No.: 06- 5754890
Mobile Phone No.: 97152-9150098
Email address: fuentesralph1990@yahoo.com
OBJECTIVE:
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Obtain a position as an administrative assistant in which my organizational abilities
can be fully utilized. Work in a place where there is a need for a variety of office management skills
including – computer knowledge, organizational abilities, business intelligence and database
program use.
To secure a position with a well established organization with a stable environment that will lead
to a lasting relationship.
To obtain a position that will enable me to use my strong organization skills, educational
background, and ability to work well with people.
To secure a position with a stable and profitable organization, where I can be a member of a team
and utilize my business experience to the fullest.
To further my professional career with an executive level management position in a world class
company. Seek to diversify my skills in another industry and as part of a larger organization.
Relocation desirable. o obtain a management position, in which I am given the opportunity to play
a direct role in the unlimited growth and success of solid organization.
Profile Overview:
Over four years’ experience performing general office procedures, where an in depth knowledge of office
management principles and considerable experience in bookkeeping were obtained.
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Computer Proficiency: In depth knowledge of Microsoft Office software.
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Ability to learn new software applications.
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Communicate effectively with staff/executives – Effective verbal/written communication skills.
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Attention to detail, excellent planning, organizing and time management skills.
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Customer-service orientation.
Qualifications Profile:
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Demonstrated capacity to provide comprehensive support for senior-level staff, including
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Managing and coordinating projects and processes in support of effective business
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Proven track record of accurately maintaining detailed records, generating reports, coordinating
meetings, and multitasking within fast-paced atmospheres.
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Adept at managing and streamlining administrative processes to reduce errors, improve accuracy
and efficiency, and achieve organizational objectives.
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Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within
detail-oriented, deadline-driven environments.
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Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and managing, arranging,
and coordinating executive calendars, travel, contacts, conference bridges, appointments, and
luncheons/events.
SPECIAL SKILLS:
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ComputerLiterate
EnglishCommunicationSkills
GoalOriented
Abletoworkunderlesssupervisionandindependently
Abletoassumeresponsibilities
WORKING EXPERIENCE:
East west Seed Company Incorporated
Location: San Roque San Rafael Bulacan, Philippines
Position: Office Clerk
Date: May 2, 2011- December 9, 2011
General Responsbilities:
Performed basic level general office clerical work in support of unit operations.
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Received, screened and referred telephone calls
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Greeted and assisted visitors
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Operated photocopy machine
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Received and routed mail; directs items to other staff or County offices as appropriate.
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Maintained office files and folders
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Keyed data into computer databases
Major Achievements:
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Verified information on billings accurately which significantly decreased bill processing time
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Improved cash reporting system and internal control procedures
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SGV Management T Group
Location: Makati City, Philippines
Position: Junior Administrative Assistant
Date: January 15, 2012- August 23, 2012
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Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing,
and organizing filing system.
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Answered telephones and transferred calls to appropriate staff members.
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Sorted and distributed incoming communication data, including faxes, letters and emails.
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Monitored and maintained the organization’s website.
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Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis.
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Organized the scheduling of meetings, conferences, and events; distributed minutes for them.
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Coordinated agendas for meetings with visitors and clients– arranged guest and travel
accommodations.
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Maintained the office database – retrieved and organized information for individual employees
and clients.
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Created spreadsheets and presentations for corporate executives.
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Purchased office equipment and supplies – contacted vendors and subcontractors.
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Established and implemented administrative policies and procedures for the office.
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Filed and recorded corporate documentation, electronic files, inventories and reports.
ACHIEVEMENTS:
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Supported staff effectively in assigned project-based work.
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Responsible for providing training and orientation to new employees.
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Interacted with organization’s Board of Directors to arrange attendance at meetings and
recording/compiling and distributing the minutes.
Diamond Hotel in Manila
Position: Hotel Receptionist/Front Desk
Location: Roxas Boulevard Manila Philippines
Date: September 1, 2012- June 5, 2013
Main Tasks and Responsibilities
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To undertake front of house duties, including meeting, greeting and attending to the needs of
guests, to ensure a superb customer service experience.
To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high
quality customer service.
To deal with guest requests to ensure a comfortable and pleasant stay.
To assist in dealing with customer complaints in an effective and courteous manner, providing or
seeking solutions as quickly as possible.
To be responsible for accurate and efficient accounts and guest billing processes. 6. To assist in
keeping the hotel reception area clean and tidy at all times.
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To undertake general office duties, including correspondence, emails, filing and switchboard, to
ensure the smooth running of the reception area.
To administer all routes of reservations to ensure that room bookings are made and recorded
accurately.
To ensure that all reservations and cancellations are processed efficiently.
To keep up to date with room prices and special offers to provide accurate information to guests.
To undertake all training as required (eg, first aid, health and safety, customer service).
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Prolific Health Options And Trading Incorporated
Position: AREA SALES MANAGER (Top Grosser/Top Seller)
Philippine Stock Exchange West Tower 7th Floor Unit 703 Tektite Building
Ortigas Pasig City.
Date: June 15, 2013- December 20,2013
Sales Manager Job Duties:
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Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing
trends and results.
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Establishes sales objectives by forecasting and developing annual sales quotas for regions and
territories; projecting expected sales volume and profit for existing and new products.
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Implements national sales programs by developing field sales action plans.
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Maintains national sales staff by recruiting, selecting, orienting, and training employees.
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Maintains national sales staff job results by counseling and disciplining employees; planning,
monitoring, and appraising job results.
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Maintains professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; participating in professional societies.
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Contributes to team effort by accomplishing related results as needed.
Freeway Motors Incorporated
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Location: Tarcan Baliuag Bulacan
Date:
January 5, 2014- October 27, 2014
Position: Office Assistant
Provide primary support to the advanced office operations. Perform daily office tasks successfully.
Purchase and manage supplies for the office along with performing photocopy and runner duty
Answer phone calls, greet and help customers with queries and resolve basic concerns
Create and oversee staffing events
Proofread and edit official correspondence
File and maintain reports for managers on a regular basis
EDUCATIONAL ATTAINMENT:
College:
Bachelor of Science in Nursing
Baliuag University
Gil Carlos St., Baliwag, Bulacan
Secondary:
Baliuag University
Gil Carlos St., Baliwag, Bulacan
Elementary:
Pantubig Elementary School
Pantubig San Rafael Bulacan
2011
2006
1996
PERSONAL INFORMATION:
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Age
Date of Birth
Sex
Civil Status
Religion
Citizenship
Height
Weight
Visa Status
: 25
: July 31, 1990
: male
: Single
: Catholic
: Filipino
: 5’8”
: 74 kg.
: Visit Visa
I hereby certify that all information above is true and correct to the best of my knowledge and belief.
FUENTES, RALPH RONALD S.