MGT 121 Syllabus – Spring 2013 (DPC) Instructor: Phone: Email: Website: Class Meets: Office Hours: Leslie F. Dubin 847-401-1881 (mobile) or 847-635-1910 (Division 4 Office) ldubin@oakton.edu http://www.oakton.edu/~ldubin Tuesday and Thursday, 12:30 p.m.-1:45 p.m. DPC Room 2631 Tuesday and Thursday, 12 noon - 12:30 p.m. DPC Room 2757, or by appt. I. Course Information Prefix MGT Number 121 Section 002 Name Principles of Management Room 2631 Credit Lecture 3 hrs 3 hrs Lab 0 hrs II. Course Prerequisites Placement in EGL 101 recommended. III. Course (Catalog) Description Course is a study of management emphasizing the management functions of planning, decisionmaking, organizing, leading, and controlling. IV. Learning Objectives As part of this course, students will develop and demonstrate skills a manager requires and be able to apply the skills effectively. In addition, after successful completion of this course, students should be able to: 1. 2. 3. 4. 5. 6. Explain what management is, why management is important, what managers do, the levels of management, how managers utilize organizational resources efficiently and effectively to achieve organizational goals, the role of entrepreneurship, and the similarities and differences between management and leadership. Discuss a variety of historical management theories. Describe the four principal managerial tasks (planning, organizing, activating/leading, and controlling) and explain how a manager’s ability to handle each one affects organizational performance. Illustrate how ethics and social responsibility help managers determine the right or proper way to behave when dealing with different stakeholder groups, discuss the impact of ethical behavior and social responsibility on economic performance, and evaluate managerial behavior in a variety of situations. Give examples of and discuss the challenges managers face in today’s increasingly competitive global environment. Define organizational culture, and give examples of how a manager’s personality traits, values, attitudes, emotions, and culture both create and are influenced by organizational culture. 1 7. 8. 9. 10. Explain the nature of managerial decision making, including group decision making, outline the steps in the decision-making process, and discuss the role of information and technology in the decision-making process. Describe the various types of groups and teams, the elements of group dynamics, and how managers can motivate both groups and individuals. Discuss issues involved in managing a diverse workforce and how strategic human resource management can help an organization gain a competitive advantage by attracting, retaining, and effectively utilizing diverse human resources, Explain why effective communication (including online) helps an organization gain a competitive advantage, describe the communication process, and state reasons why V. Academic Integrity Students and employees at Oakton Community College are required to demonstrate academic integrity and follow Oakton’s Code of Academic Conduct. This code prohibits: cheating, plagiarism (turning in work not written by you, or lacking proper citation), falsification and fabrication (lying or distorting the truth), helping others to cheat, unauthorized changes on official documents, pretending to be someone else or having someone else pretend to be you, making or accepting bribes, special favors, or threats, and any other behavior that violates academic integrity. There are serious consequences to violations of the academic integrity policy. Oakton’s policies and procedures provide students a fair hearing if a complaint is made against you. If you are found to have violated the policy, the minimum penalty is failure on the assignment and, a disciplinary record will be established and kept on file in the office of the Vice President for Student Affairs for a period of 3 years. Details of the Code of Academic Conduct can be found in the Student Handbook. VI. Outline of Topics 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Definition and importance of management The role of management at various levels Historical management theories Manager’s values, attitudes, emotions and culture Ethics and social responsibility The four principal managerial tasks (planning, organizing, activating/leading, and controlling) Challenges managers face in today’s increasingly competitive global environment. Organizational culture and characteristics of managers including personality traits, values, attitudes, emotions and culture. Managing diversity Decision making and the roles of information and technology Entrepreneurship Mission, goals, and business strategies 2 13. 14. 15. 16. 17. 18. 19. 20. Designing organizational structures Change management Motivation Leadership Team/group management Managerial communications Human resource management Operations management See weekly schedule for details VII. Methods of Instruction Instructor will use a variety of learning activities such as group work, oral presentations, quizzes/tests, assignments, discussion, and lecture. Course content and assignments will encourage critical thinking and the use of information resources and technology. VIII. Course Practices Required Students will be expected to read and write English at the college level. Students will be expected to work in groups as well as complete assignments requiring the use of e-mail, Microsoft Word, Microsoft Excel, and the Internet. Course content and assignments encourage critical thinking and use of information resources and technology. Students will be expected to work in groups as well as complete assignments requiring the use of e-mail, word processing, the World Wide Web, and information resources. IX. Instructional Materials Essentials of Contemporary Management, Edition 5, by Gareth R. Jones and Jennifer M. George, McGraw-Hill, ISBN # 978-0-07-784518-6 as well as appropriate Internet resources. X. Methods of Evaluating Student Progress Course grades will be determined by the student's demonstration of proficiency regarding course objectives and understanding of the course material based on the following as determined by the instructor: Class discussion, in- and out-of-class individual and group assignments, activities and projects; attendance and participation; Internet-based activities; quizzes and/or tests. Grades: 90-100% of Total Course Points 80-89% of Total Course Points 70-79% of Total Course Points 60-69% of Total Course Points 59% and Below A B C D F 3 Points: Exam 1 Exam 2 Exam 3 Writing Assignments Research Paper & Presentation Quizzes Attendance Participation Total Course Points: 100 pts 100 pts 100 pts 100 pts 150 pts 50 pts 50 pts 50 pts 700 pts Exams (300 points) There will be 3 equally weighted exams during the semester. The exams are non-cumulative and will cover information discussed in class lectures, the textbook and PowerPoint presentations. “Take-home” exams will NOT be accepted after the due date Writing Assignments (100 points) Articles and/or cases may be assigned for reading and writing. These assignments may be submitted to D2L. From time to time, students will be required to present their case in class. A rubric will be provided, as content, relevance, structure and grammar will be evaluated. Research Project (150 points) Each student will be required to create a 3-5 page research paper/project using online resources and resources available in the college library. A detailed bibliography with at least 5 (five) sources/citations is required. A rubric will be provided outlining evaluation and assessment. A library workshop will demonstrate how to retrieve sources. Proper format for presentations and papers will be reviewed. Students will present their findings to the class during weeks 13-16. Quizzes (50 points) In order to assure reading assignments are completed, impromptu quizzes may be assigned. There are NO make-ups for late or missing quizzes. Attendance (50 points) Class attendance is expected. You will receive points for each class session attended. Participation (50 points) Participation points will be awarded based on Desire 2 Learn (D2L) online discussions. A rubric will be provided outlining the process for these asynchronous sessions. Points will also be awarded to students making contributions to class discussions. Late assignments will be penalized at a rate of 10 % per day. Late assignments are not accepted after one week past the due date. 4 Class Expectations The Instructor will act as a moderator, questioner, and lecturer to guide the learning process. It is important that each student be prepared to respond to questions and open discussions. Students prepare by doing the assigned readings prior to class. The Instructor is expected to: -Facilitate students’ learning by lecturing, stimulating discussions and providing examples -Grade and review individual and group exercises, presentations, exams, quizzes and papers -Offer office hours for students who want to ask questions about the material The Students are expected to: -Attend each class and be on time -Advise instructor regarding absence(s) via email and respond promptly to instructor’s emails -Be prepared before each class by reading the required assignments -Ask questions, take notes, make relevant comments and get involved in class discussions -Carefully listen to others and respect others’ opinions -Ask the Instructor for advice when needed -Turn off all electronic devices when in class XI. OTHER COURSE INFORMATION: 1. College Policy on Disabilities: If you have a documented learning, psychological, or physical disability you may be entitled to reasonable academic accommodations or services. To request accommodations or services, contact the ASSIST office in the Learning Center. All students are expected to fulfill essential course requirements. The College will not waive any essential skill or requirement of a course or degree program. 2. Use of Computers and Information Technology: When you apply at Oakton as a credit student, you are automatically assigned a computer network account and email address. While you are registered for classes and any financial obligations to the College are fulfilled, you may use this account to log into workstations in any of the open or classroom computer labs. Your account gives you access to the wide variety of application programs available on Oakton's Network and on-campus access to the Internet. Rules for computer use are posted in computer labs as well as available in writing in each of the labs. Lab assistants and tutors are available to assist you in the lab regarding software and hardware questions. Users of the College’s information technology facilities and resources, including hardware, software, networks, and computer accounts, are expected to use computer resources responsibly and appropriately, respecting the rights of other information technology users and respecting all contractual and license agreements. 5 Under no circumstances is any of the software used at Oakton to be copied. Copying software is in violation of Federal law and College policies. Suspected violations will be vigorously investigated and, if warranted, appropriate penalties applied. Specifically, you do not have the right (1) to make copies of software for yourself or others, (2) to receive and use unauthorized copies of software, or (3) copy all or parts of a program written by someone else. 3. College Policy on the Observance of Religious Holidays: Oakton Community College recognizes the broad diversity of religious beliefs of its constituencies. The College has embraced a practice of shared responsibility in the event a religious observance interferes with class work or assignments. Students who inform instructors well in advance of an intended absence for a major religious observance will not be penalized. The instructor will make reasonable accommodations for students, which may include providing a make-up test, altering assignment dates, permitting a student to attend another section of the same course for a class period or similar remedies. Instructors are not responsible for teaching material again. 4. Attendance Class requires student to take responsibility for obtaining instructional materials, completing course work, participating in discussions and submitting course evaluations. Student should contact the instructor’s email or class website regarding any problems meeting course requirements. 5. Incomplete Grades A student must have completed at least 60% of the required course work before an incomplete request will be considered. It is the student’s responsibility to initiate request for an incomplete and to follow through with the procedures to remove the incomplete grade. 6. Code of Conduct Refer to college catalog http://www.oakton.edu/resource/collegecatalog/catalog.pdf 7. Tutoring Tutoring is available through Instructional Support Services in Room 2400 at the Des Plaines campus, and Room A-1354 at the Skokie campus. Please see the link below. http://www.oakton.edu/learn/tutoring.htm 8. Last Day to Withdraw February 10th is the last day to withdraw and have the course dropped from record. March 10th is the last day to withdraw with a “W" from 16-week courses; Students will receive a grade in all courses in which they are enrolled after March 10th. 6