BLUE OCEAN OPPORTUNITIES IN THE RED OCEAN OF SOCIAL CASINO 19 October 2015 Agenda Background on me and Amaya Blue Ocean Strategy Overview Formulating a Blue Ocean Strategy Tools 1 LLOYD AND AMAYA 2 Been there, done that Start Up • Merscom • Playdom • 519 Games 3 exits • Merscom to Playdom • Playdom to Disney • Spooky Cool Labs to Zynga Big Co • Disney • Zynga • Amaya 3 WHAT IS AMAYA & POKERSTARS? 4 Amaya: Global Gaming Leader Canadian-based Amaya Inc. is a global gaming leader listed on the NASDAQ and Toronto Stock Exchange. Amaya owns and operates the world’s largest poker brands, PokerStars and Full Tilt. Amaya brands lead the market not only in the offline world, but also sponsor the most successful live tours around the globe. $1.45-1.57B 2015 PROJECTED REVENUE AROUND 71% MARKET SHARE OF THE ONLINE POKER INDUSTRY OVER $400M 24/7/365 ANNUAL FREE CASH FLOW ONLINE SUPPORT IN 26 LANGUAGES 95 MILLION MORE THAN 1,750 REGISTERED CUSTOMERS STAFF GLOBALLY 5 PokerStars: The World’s Largest Poker Site “PokerStars is the dominant player in the industry due to a passion for delivering a high-quality, secure and authentic online poker experience to millions of poker players around the world. PokerStars has been the leader in establishing industry best practices in areas including e-commerce, security, game integrity player fund protection, customer service, responsible gaming and marketing.” 140 BILLION 225,000 PLAYERS 12 LICENSES $1 MILLION GUARANTEED 2 MILLION $10 MILLION GUARANTEED $200M WON $1.36 BILLION PAYOUT HANDS OF ONLINE POKER DEALT MOST IN THE POKER WORLD HANDS PER HOUR DEALT IN TOURNAMENTS EVERY MONTH WORLD RECORD FOR ONLINE POKER TOURNAMENT WINNINGS IN THE SUNDAY MILLION TOURNAMENT WINNINGS IN THE WCOOP MAIN EVENT IN TOURNAMENT WINNINGS BY THE END OF 2015 2.8 MILLIONS FANS AND FOLLOWERS OF POKERSTARS SOCIAL MEDIA 6 WHY BLUE OCEAN 7 Blue Ocean Strategy Creating uncontested market space and making the competition irrelevant 8 Red Oceans vs. Blue Oceans 9 Red Oceans vs. Blue Oceans 10 Critical for social casino Very competitive Bloody red Billion dollar competitors High UA costs And getting higher Higher ROI competing in a Blue Ocean 11 Lets start with an example 12 Circus Industry Declining industry Expensive “Star” performers Competition not limited to other circuses but other entertainment options Negative sentiment about use of animals in circuses 2 large players setting the standard (Ringling Brothers and Barnum & Bailey Very Unattractive!!! 13 Relevant Factors in the industry Price Star performers Animal shows Aisle concessions Multiple Show arenas Fun & Humor Thrill and danger Unique venue Themes Refined watching Multiple Productions Artistic music and dance 14 Redefining the circus 15 Specific Actions 16 Cirque du Soleil Created a hybrid between the circus and the theatre Retained the symbolic and glamorous aspects of circus, such as the tent and the more breathtaking aspects, such as acrobats Incorporated more comfort, sophistication, elegance and theatrical plots; this brought not only the richness of theatre but a whole new demographic of customers It looked across market boundaries and created new ones 17 FORMULATING A BLUE OCEAN STRATEGY 18 You must begin by reorienting your strategic focus from competitors to alternatives, and from customers to noncustomers of the industry 19 Formulating a Blue Ocean Strategy Reconstruct Market Boundaries Focus on the Big Picture, Not the Numbers Reach beyond existing demand Get the strategic sequence right 20 RECONSTRUCT MARKET BOUNDARIES 21 Look across…….. Alternative industries Strategic groups within industries The chain of buyers Complementary products and service offerings Functional or emotional appeal to buyers Time 22 Who are our alternative industries? Console games Movies TV Books Casinos iGaming Travel Traditional Games Blogs Sports eSports 23 Strategic Groups in our Industry? Console Gamers Casino Visitors Social Gamers Real Money Online Players Mobile Gamers 24 Chain of Buyers Who are the purchasers? Who are the influencers? Who are the users? • Players • Parents • Friends • Partners • Players They are NOT necessarily the same group 25 4. Look Across Complementary Products Products are not used in a vacuum What is the total solution buyers seek? 26 5. Look Across Functional or Emotional Appeal Rational Emotional • Some industries compete on price and function • Others compete on feelings Rational to emotional • Functional companies over time become more functional Emotional to rational • Emotional companies become more emotionally oriented 27 6. Look Across Time Compare value the market delivers today to the value that can be delivered tomorrow This is the MOST difficult one Who has done it? Apple with itunes redefining access to music Insight into how a trend can change value to customers helps find new market spaces 28 FOCUS ON THE BIG PICTURE, NOT THE NUMBERS 29 Strategic Planning Typical Process: Most companies’ strategic planning processes keeps them wedded to red oceans The process drives companies to compete within existing market space instead of looking for new market spaces • Current Industry conditions and competitive situation • Discussion on how to increase market share, capture new segments or cut costs • Outline of goals • Budgets and spreadsheets • Output: a large document where people spent time filling in boxes and running numbers instead of thinking outside the box 30 Alternative approach Start by drawing a strategy canvas (value curve) Unlock the creativity of a wide range of people within the organization Open the company’s eyes to blue oceans 31 Reach beyond existing demand Key component of achieving value innovation. Move away from: • Focus on existing customers • Driving finer segmentation to accommodate buyer differences (tailored offerings) Look to NONCUSTOMERS!! Focus on commonalities in what buyers value! 32 Reaching beyond existing demand Noncustomers before customers Commonalities before differences Desegmentation before finer segmentation 33 Four Actions Framework Reduce Eliminate A New Value Curve Create Raise 34 Eliminate-Reduce-Raise-Create Grid (Example) Eliminate In-app purchases Reduce Paid user acquisition Raise Speed Fun Create Product Placement Subscriptions 35 Drawing a strategy canvas It shows the strategic profile of an industry by highlighting the factors that affect competition among industry players It shows the strategic profile of competitors identifying what they invest in strategically It shows the company’s strategic profile 36 Strategy canvas Determine the important factors in the industry (examples) Captures the current state in the known market space • Genre • In-app ads • In-app purchases • Social Calls • Real-World Elements • Cross-Promotion Bars • Product Placement • Fun • Platforms • Time Killing Reorient your strategic focus from: • Competitors to Alternatives • Customers to Noncustomers 37 Potential canvas for social casino 38 3 characteristics of a good strategy New Value Curve should have FOCUS Divergence Compelling tagline 39 Thank you Lloyd Melnick lloydm@pokerstars.com @lloydmelnick Lloydmelnick.com 40