Foundations of Human Communication Mr. Quiros Doral Academy Prep Period 2/6 Principles of Communication • Be aware of your communication with yourself and others • Effectively use and interpret verbal messages • Effectively use and interpret nonverbal messages • Listen and respond thoughtfully to others • Appropriately adapt messages to others Principle One: Be Aware of Your Communication with Yourself and Others • Intrapersonal Communication = Communication that occurs within yourself, including your thoughts and emotions • Talking to yourself • Why is it important to be able to talk to yourself? Principle Two: Effectively Use and Interpret Verbal Messages • Language = System of symbols (words or vocabulary) structured by rules (grammar) that makes it possible for people to understand one another. • Symbol = A word, figure, sound, or expression, that represents a thought, concept, object, or idea. • Verbal Messages make us of both LANGUAGE and SYMBOLS • Power of words Principle Three: Effectively use and Interpret Nonverbal Messages • Intentional and Non-Intentional • How do we perceive non verbal messages? • Examples? – Faces we give off when someone takes an empty seat next to us – Silence when someone walks into a room Principle Four: Listen and Respond Thoughtfully to Others • Other Oriented: Focusing on the needs and concerns of others while maintaining one’s personal integrity • Listening is one of the hardest things to do • Why? – External and Internal distractions – Egocentric beings – Hobbes theory of Human Nature Principle Five: Appropriately Adapt Messages to Others • Adapt = to adjust both what is communicated and how a message is communicated, to make choices about how best to formulate a message and respond to others to achieve your communication goals. • Adapting is not telling people what they want to hear • Adapting is to articulate how you communicate to meet the needs of the audience and settings Communication Defined • Communication: What does it mean? • Broad definition: Process of acting on information. • Not unique to humans • Human communication = process of making sense out of the world and sharing that sense with others by creating meaning through verbal and nonverbal messages Communication Competence • Messages should be understood as the communicator intended it to be understood • The message should achieve the intended effect the communicator intended to achieve • The message should be ethical Understanding the Message • Message clarity – Panda Mating Fails: Veterinarian Takes Over – Drunks Get Nine Months in Violin Case – Include Your Children When Baking Cookies – Police Begin Campaign to Run Down Jaywalkers – Local High School Dropouts Cut in Half Intended Effect • To inform • To persuade • To entertain Ethical Messages • Ethics = The beliefs. Values, and moral principles by which we determine what is right or wrong. • Is honesty is the best policy? Why Study Communication? • Improve Employability • Improve Relationships • Improve Physical and Emotional Health Communication Models • Communication as Action: Message Transfer • Communication as Interaction: Message Exchange • Communication as Transaction: Message Creation Component of Human Communication Process • • • • • • • Source Encoding Decoding Receiver Message Channel Noise Communication as Action: Message Transfer • Communication takes place when a message is sent and received • Who (sender) • Says what (message) • In what channel • To whom (receiver) • With what effect? Communication as Interaction: Message Exchange • Introduction of Feedback into the mix • Like a game of pong • Source Message Channel Message Receiver Feedback Source Communication as Transaction: Message Creation • Sender/Receiver Message/Feedback Sender/Receiver Communication Characteristics • • • • Communication is Inescapable Communication is Irreversible Communication is Complicated Communication Emphasizes Content and Relationships • Communication is Governed by Rules Communication with Others • Interpersonal Communication • Group Communication • Presentational Communication