Business Plans Part 3 Taken from http://www.bplans.com/hurdleonline http://www.sba.gov/starting/indexbusplans.html Assignments to Date • Preliminary Mini Plan – – – – – – Mission/Objectives Keys to success Target Market Competitive Advantage Basic Strategies Initial break-even chart • Company Summary & Product Description Simplified Business Plan Outline • • • • • • • Executive Summary Company Summary Product Description Market Analysis Summary Strategy and Implementation Summary Management Summary Financial Plan Management Summary “If it isn’t a good place to work, it won’t be successful” • Important to have to quality of the workplace in mind and to find ways to communicate this in the plan – – – – – – Commitment to and enjoyment of work Integrity (honesty) Competence Personal connection Balance Fun Management Summary Basics – – – – How many employees How many are managers How many are founders Summary views of strengths of personal (resumes should be attached to back of plan) • Management gaps – Does organizational structure seem appropriate – Missing members – How you intend to fill them Management Summary • Organizational Structure – Include organizational chart • Job Descriptions – Are organizational lines clearly drawn? – Is authority properly distributed? – Do you have jobs that include responsibility without authority? • Other considerations – Noncompete agreements with competitors Management Summary Develop numbers for Personnel Plan Management Summary • More detailed Personnel Plan – Organized by department • Include personnel burden – payroll taxes and benefits – This should be in either simple or detailed personnel table and assumptions included in your general assumptions • Payroll assumptions will be used elsewhere – Profit and loss statement Knowing Your Market • Need to describe the general state of your industry and the nature of the business . - Industry participants number and market share trade associations, conventions, publications - Distribution patterns to distributors, to retail stores, directly? - Competition main strengths and weaknesses Knowing Your Market • Resources (on our website) – http://www.bplans.com/qa/ – http://www.sba.gov/ – http://dir.yahoo.com/Business_and_Economy/small_business_infor mation/ – http://www.quicken.com/small_business/ – http://www.knowthis.com/general/marketplan.htm – http://www.score.org/ – http://www.census.gov/ – Trade associations and business publications – use favorite search engines Knowing Your Market Practical Market Research • Study Similar Businesses – Find similar but non-competing businesses that will share experiences – Look for people selling similar businesses – Shop the competition • Talk to Customers – Do direct market research (ask a credible number of people what they want) – Use online surveys • Assess Potential Customers – Average age, income & education levels, buying patterns, values, etc. Knowing Your Market Forecasting Your Sales • Experience is important here – more of an art than science • Simple Sales Forecast Knowing Your Market Forecasting Your Sales • Detailed Sales Forecast Knowing Your Market Forecasting Your Sales • Use graphics for monthly and annual sales Knowing Your Market Forecasting Your Sales • Charts and tables must be described in text – Summarize and highlight numbers in sales forecast tables • Are anticipated questions answered – Give the sales strategy behind the forecast • • • • • • How and when to close sales prospects How to compensate sales people How to optimize sales processing How to maneuver price, delivery, and conditions How are sales people trained Are details of sales programs given with milestones, responsible persons, and budgets – Provide and justify the assumptions used Knowing Your Market Market Segments • Segmentation concept is crucial to market assessment and market strategy – – – – Ex. http://www.dell.com/us/en/gen/default.htm http://www.ashling.com/ http://www.nordictrack.com/nt/v4/index.html Knowing Your Market Market Segments • Analysis using tables and charts Knowing Your Market Market Segments • Charts and tables must be described in text – Begin with a summary • Define the groups • Justify them as targets • Be concise – Explain your segmentation • Display you wisdom and understanding of industry • Discuss what characteristics distinguish different groups • Discuss the strategy behind the segmentation “strategy is focus; it is creative and it doesn’t follow pre-written formulas” – Explain market needs, growth, and trends