1 STUDY ON SCHOOL PROMOTION AT ILIGAN CAPITOL COLLEGE BASES FOR AN ACTION PLAN Presented to the College of Business Administration Iligan Capitol College, Mahayahay, Iligan City 9200 Philippines Proponent Gina G. Jocson Lecturer, Business Department Research Time Frame Second Semester; Academic Year 2012-2013 2 CHAPTER I The Problem Rationale Promoting college access and building an educational foundation for success in college are widely accepted educational goals. High school students, parents, educators, and policymakers are increasingly convinced that some postsecondary education is an important prerequisite for finding reasonably wellpaid jobs. Thus, the majority of the high school graduates say that they “definitely” intend to earn a bachelor’s degree. Yet, many fewer young people attain a college degree than plan to do so. In as much as there are many schools that have wonderful programs, yet some of the programs expanded while others closed. with advertising. Much of that has to do If no one knows about the programs, then there won't be enough students to keep them going. In the tight competition that is present in business organization, there can always be a recall on the organizations’ aims and goals. Most of the organizations prefer to make a slow improvement then jump into the easy success that eventually follows with a drastic failure. Promotional strategies can be the main theme that business of various deals used their people’s knowledge, skills and potentials. In this sense, school promotional media are the effective approach to increase attraction of customers or clientele for service and commodities. The importance of school promotional media varies in different reasons. It helps to satisfy a student's desire to "belong 3 or it is an emotional need. Promotions are ways of signaling that the school is concerned and committed to the welfare of the community and its clienteles. This commitment may be one of the most effective techniques for building customer loyalty. People tend to be more supportive of businesses and organizations that give something to the community rather than those that just take from the community, never giving anything in return. How well an advertisements and promotions draw customers will ultimately determine how effective a marketing strategy is. It becomes the responsibility to cultivate designated markets, if decided to market some innovations or new course offering. One of the ways to do this is through advertising and promotions. Remember the aim of the advertising and promotional strategy is to create awareness of the product introduced to the market, to arouse customers' needs and expectations to the point of consumption and to create a loyal stream of satisfied customers who continue to patronize an organization an educational institution. It is in this thrust that the researcher opted to conduct a research related to this concern. It has been observed by the researcher that along with the renewing of faculties inside the ICC campus and utilizing the strategic promotional media used by the school few years ago, no exact type of advertisement can be pointed out that greatly affected the rate of enrollment. Therefore, it has been believed that a significant study on promotional media can be conducted to test its importance and relationship to 4 enrollment rate. It is in this thrust that the researcher was interested, came up and decided to conduct a study on which school promotion utilized by ICC attracted and motivated the respondents to enroll tertiary education at Iligan Capitol College. The Conceptual Framework The school promotion is a medium that comprises the very important component or factors which attributed from many forms: the students, the school authorities like instructors and the community as a whole. The goodness of carrying it out is by far the most important. The function of an advertisement has an impact to the Interrelationship between the prospective clientele and the educational preferences or choices of study of the whole community. The Diagram below shows the flow the role of an advertisement in promoting the school among prospected clienteles and residents of the nearby barangay. Figure 1 shows the interplay of the independent, intervening and dependent variables. The respondents’ profile as independent variables will form as the baseline to influence the respondents’ responsiveness for promotional media which greatly affected the decision to enroll at Iligan Capitol College. These independent variables are antecedent conditions that presumed to affect dependent variables. The types of promotional media are the factors that made the respondents decide to enroll at ICC were treated as intervening variables which catalyze the respondents’ decisiveness in enrolling Iligan Capitol College. 5 These dependent variables were observed by the researchers so that their values can be related to that of the whole flow of the study. (Jaeger, 1990, p. 373). Figure 1 shows the complete flow of study indicating the respondents’ profile as independent variables, the type of promotional media utilized by Iligan Capitol College as intervening variables at the middle core that influenced the respondents’ decision to enroll at Iligan Capitol College as dependent variables. The whole figure pointed out the output of the study. \ Respondents’ Profile Advertisement Strategy Independent Variables Utilized by Iligan Capitol College Intervening Variables Strong Advertisement for School Choice Action Plan Dependent Variables Figure 1 Schematic Diagram of Promotional Media 6 Statement of the Problem This study aims to get the assessment about which school advertising strategy greatly influenced the first year students in their decision to enroll at Iligan Capitol College for school year 2011-2012. Specifically, the study seeks to answer the following questions: 1. What is the respondent’s profile in terms of the following: a. Gender; and b. Course 2. What is the top selected advertisement strategy which greatly influenced the respondents’ decision to enroll at Iligan Capitol College in terms of endorsement/referral and medium of school promotion? 3. Is there any significant difference in the respondents’ choice of advertisement in relation to their decision to enroll at ICC when grouped according to: a. Gender and b. Course 4. What action plan can be proposed based on the findings of the study? Statement of Hypothesis There is no significant difference in the respondents’ choice of advertisement in relation to their decision to enroll at ICC when grouped according to gender and course. 7 .Significance of the Study This study is significant in providing insights to the administration of Iligan Capitol College. Certainly this research can help the admin personnel of ICC as educational institution in the relevance of administrative pursuits and as an eye opener to the education supervising directors and school marketing in-charge designated to take care of the education for the students in the community and enrollment increase of the school. From this research, it can be traced if the personnel in-charge for marketing took care as the advocators of significant relevance of advertising strategies to the enrollment rate of ICC. Further, the result of this study will benefit the following. To the Administrators of Iligan Capitol College. This study will be beneficial to the administrators of Iligan Capitol College as key persons to employ relevant consideration on effective strategic advertisements not only to the residents as prospect students in Iligan City but to its prospective clientele as well in the nearby provinces. The study will provide a general idea on how the school can be realistically promoted. The study can also make deans and heads of Iligan Capitol College to become more competitive in planning a regular actions toward an educational campaign to the incoming first years college students during the outreach program conducted in the nearby secondary 8 schools, thus awareness to course offerings at ICC can be improved at a certain level. To the ICC Constituents. The study will give the ICC constituents an awareness which advertisement best promotes Iligan Capitol College. Being the promoter of education to the lad, ICC educators will gain more confidence in influencing the prospective students through their good recommendations to avail the services rendered at ICC. To the Parents. This study provided the parents an intimate understanding how ICC commits a genuine service for education to the youth not only within Iligan City but to the neighboring localities as well. To the Student. The study will guide the students who are aspiring to become members of the ICC family to be better motivated in the performance at school in their respective field of specialization. Moreover, they will be able to miximize the strong spot regarding their awareness on the educational system adopted by ICC to better enhance the skills that they learn. To the Incoming First Year Students. This study can make the incoming first year students gain skills in decision making whether or not they shall be dependents on the educational competencies offered in ICC. The students’ own perception will heighten their awareness regarding the educational proficiencies by means of their own observation at school. 9 To the Future Researchers. This study will be a good reference for those who are planning to conduct further research or do more in-depth study regarding advertising practices of an educational institution. The study will be a useful indicator in assessing the existing educational services to make a change in the future if the need requires. This study can also exert interest and desire upon those who would speculate a better program in any educational institution for related matters. Scope and Limitation This study is limited only on the survey regarding the realistic impact of advertisements utilized by Iligan Capitol College as a form of school campaigns to nearby secondary schools of prospective incoming first year students of Iligan Capitol College, school year 2011-2012. Findings of the study can be the bases for recommendation regarding educational advertisements and school promotions which can be relevant to ICC’s enrollment rate. This study is limited to descriptive type to which the respondents were reached out through convenience sampling method in the data gathering and administration. The researcher made questionnaires were utilized as the data gathering instrument. The determination of the quantity of respondents was derived from the whole population of the official enrollment of first year students during the school year 2011-2012. 10 Definition of Terms The terminologies used in this study are defined operationally and conceptually for a clearer and better understanding. These terms are defined and arranged alphabetically: Decision to Enroll. This term operationally describes the decisions incoming first year students to preferences of preparing enroll for the the in college based career, investment of on the probable for flexible the future, schedule and to be able to look at aspects of a higher education. Endorsement. It defines evidences that determined a preconceived intent to study which existed from being referred by somebody who knew ICC, either from the student or from the school and from other personalities whom the student first contacted prior to his attempt to enroll at school. Friend/s who are ICC Alumni. The term is specifically defined as a friend of the respondent who has attended or has graduated from Iligan Capitol College or any person who is a former member, employee and contributor of the school. Friend/s; not ICC Alumni. respondent who has not This term is defined as a friend of the attended or has not graduated from Iligan Capitol 11 College or any person who is not a former member, not an employee and not a contributor of the school. From “Talk of the Mouth”. The “talk of the mouth” being in wider spread is used to describe in this study as an attempt of laying verbal smack regarding ICC in which it can be a means for deciphering the features of services it can offer to the prospected students. Incoming First Year Students. In this study the word is referred to those who are going to enroll and study in college. They are the respondents of the study. Leaflets/Pamphlets. Shows to the students why the school is there and how it help them. The school leaflet or pamphlet is the first information that assists students who are interested to know to more about the school. It gives information about the educational services that a school can offer. It guides the students to find out how to make the most of the school facilities and other related features about the school. Medium of School Promotion. This term is used to operationally describe what is happening in Iligan Capitol College and its profile which can be raised by presenting a positive emphasis of successful use of the promotional media in any form (promotional outreach program, radio advertisements, 12 referrals, tarpaulin and through internet). This counters a great deal of the strength of the school done to the public in view of education by a more generalized central reporting, where sensationalism is the main criterion for its publishing/reporting. Promotional Outreach Program. The outreach programs through the office of the Dean of Student Affairs and Services coordinated with the different deans of the colleges; focused on orientation in preparing and motivating expected students from nearby secondary schools to enroll at Iligan Capitol College. Radio Advertisement. In this study the term is used to refer one of the promotional media for reshaping Iligan Capitol College in building visibility to prospected clientele as it laid out dramatically in radio advertisements that drives designs to gain attraction in the public. School Referral. The term is best described in this study as a self- paced, independent agenda voluntarily consented to incoming college students , giving them the opportunity to take information referring educational services and features that they will earn at Iligan Capitol College. These are informative views that will make up minds of incoming first year college students to earn credits and/or get ahead in their studies at ICC. Relatives, friends or somebody who influenced the prospected students provide individual instruction and support. 13 Students who get interested after they obtained referral from parents and counselor consent decide to enroll. School Tarpaulin. It is a canvass type of advertisement printed on an adhesive plastic surface that necessitates the placing of school features considering many aspects. The term is known in this study as a TARP (Target Audience Rating Point). It is a form advertising used to supply information about the educational services, faculties and other related features provided by a school like Iligan Capitol College. This is the newest form of advertisement that ICC adopted for its school campaign strategies. Internet Advertisement. promotion utilized by ICC. environment. The term refers another form of school It is a form of school promotion via virtual In this study the virtual landscape referred is facebook where ICCians are voluntarily tell their interlink connections in the network regarding ICC. It is the form promotional media used in this study to describe where and when the respondents learned about Iligan Capitol College. 14 CHAPTER 2 Review of Related Literature Without a comprehensive strategy to manage enrollments, any school will find it difficult to increase productivity, service, quality and competitiveness. Enrollment management is a comprehensive process designed to help achieve and maintain optimum enrollment (recruitment, retention and graduation rates). It is an institution wide process that permeates virtually every aspect of the Colleges function and culture. Enrollment Management’s Primary Goals Include: Stabilizing enrollments (reverse declining enrollment, control growth and plan for fluctuations). Linking academic and student service programs. Stabilizing finances. Improving services (shorten response time to students, increase satisfaction and reduce paperwork). Improving access to information (putting our information systems to optimum usage). Reducing vulnerability to demographic changes. Responding to economic forces (expansion, recession, employment rates). 15 Evaluating strategies (track what works and change what doesn’t work). Enrollment management begins with first student-client contact. It is a deliberate process that requires time for planning, full implementation and development of the information infrastructure that will sustain the efforts (some of the literature suggests up to three years from planning to implementation). It is based on a team effort which crosses traditional college organizational lines. Enrollment management focuses on the longitudinal care and comprehensive education of students. Enrollment management must be linked to an institution’s mission and operational planning goals. It should be inline with its mission statement dedicated to providing for the comprehensive educational needs of its students with accessible and flexibly scheduled programs and services of high quality. In so doing, the College affords students the opportunity to acquire the necessary knowledge, skills, and guidance for personal development and societal benefit. Further, the College values and works toward the economic and cultural wellbeing of the residents of the locality. The Board of Trustees and college personnel recognize the dignity and worth of each person, the 16 differences and shared interests among individuals and groups, the contributions of diverse cultures, the value of creativity, and the need to rely on reason and cooperation to achieve goals. These beliefs express a confidence in the College, a commitment to the communities served and optimism about the future of humankind. Suggested Operational Planning Goals: The College will foster a stronger and healthier learning community. The College will foster greater commitment to higher standards of quality in both education and administration. The College will so enhance its leadership role in postsecondary education and community services that it will become recognized increasingly as one of the premier community colleges in the nation. The College will achieve and maintain financial vitality. Linking Enrollment Management and the Academic Program The quality of an institution’s academic program can only be developed and maintained in a stable enrollment environment. School’s products are programs and services to area residents. Based on these programs and services, students will make the choice 17 whether or not to attend the college, persist while attending, or drop out of the school. Academic policy guides a student’s progress through programs and must be aligned with both recruitment and retention strategies. Enrollment management recognizes that recruitment and retention are continuous processes. Student Focused Since students have the freedom to choose the college they wish to attend, enrollment management should establish early on a client relationship with Parkland students, parents and the community. A student’s perspective and the school’s needs should always be kept in the forefront when developing and offering services, launching new programs and initiatives and evaluating enrollment management plans. In addition to marketing college programs, enrollment management should be concerned with creating the best learning and teaching environment for students. Therefore, the College needs to balance such factors as academic program development, faculty development, academic policy formulation, recruitment policies and procedures, student life programs, as well as retention policies and procedures. 18 Optimum Enrollment Optimum enrollment can be defined as the figure that indicates revenues and expenditures are in balance. It is a number that falls between the maximum and minimum fiscal and physical capacity of the institution. It is a multidimensional concept and can include: Optimum headcount. The institution’s physical capacity. This would include full capacity of all classrooms and laboratories. Optimum full-time enrollment. This includes faculty-student ratios and class size. Optimum segmentation. This includes enrollments in specific departments. Optimum enrollment is an ever changing number since capital improvements and implementation of different instructional delivery alternatives (i.e. virtual learning) will affect enrollment. It has been suggested that enrollment goals can be calculated by taking the difference between the current enrollment and the optimum benchmark enrollment set by the institution. Optimum Enrollment School Choice – Current Enrollment = Enrollment Management Goal 19 In the concerns about educational choice, Pearson identifies errors, omissions, and fallacies in the economic and political theories used to justify choice and raises questions about the potential impacts of choice on both urban and rural public schools and consumers. The range of potential consequences of choice have not been thoroughly examined before implementation--a serious problem because educational choice may undermine the basic principles of public education in a democratic society and increase existing inequities in educational opportunities for many students. (Judith Pearson, 1993) Choice and Demand Side Economics is all about people make choices. Sociology is all about why they don’t have choices to make. Choices are all about information: access to it, relevance and timeliness of it, accuracy and validity of it, source and integrity of it. The choices being made in education and the concerns about the informational base for those decisions are the first considerations to tackle upon entering college. That, however, is more about political science information in the economic sense is basic to the operation of a competitive market-place. Consumers have to have information about choices available in any marketplace. Informed choices are like votes, desired. If consumers make poorly informed choices, they may be encouraging producers to put out shoddy products. The quality of consumer choices is determined by the time and energy consumers put into gathering information and by the quality of the informa- 20 tion. Information sounds like such an innocuous component of the market model. As long as so much of the justification and rhetoric for market choices in education is coming from the private and political sector clientele can really have an advantage to choose from. (Judith Pearson, 1993) The Growing Interest in Educational Choice In one form or another, education has always been important to everyone. It has been realized almost from the beginning that some level of learning was absolutely necessary to allow us to practice our religion, maintain our freedom, conduct our civic affairs, and get more out of life. Education is significantly more important today than it was in the past. Even though the importance of education is agreeable, it has not always agreed as how it should be provided. Most schools privately owned and operated initiated the first large scale effort to make it more proficient. (www.questia.com) The Question and Individual Decision Making It is fascinating to speculate as to what world might be like if every child were somehow naturally predisposed to learn as much as he or she could. Think of how much more satisfying life could be. No doubt the quality of lives woul impove since many of our serious problems would be solved or at least greatly reduced in severity. Pollution, AIDS, cancer, mental illness and poverty are just a few of our current problems that might be solved through the expansion of 21 brain power and changes in behavior. Unfortunately, not every child enters school with an overwhelming hunger for knowledge. Many who lose it well before they are ready to complete their formal education. Ultimately each person must choose for him or herself what to learn, how much to learn and how to learn. The lesson we have to learn… is that we cannot pressure any student to work if he does not believe the work is satisfying. (Lee, 1991) Improving Education through Choice Despite all the speeches, debates, studies, reports and articles concerning public education, little consensus exists as to why we so consistently get such poor results from our schools. Even less agreement exists as to which specific reforms would ameliorate the myriad of educational difficulties we face. Alternatively, blame has been placed on teachers, administrators, students and parents. General goals such as “excellence in schools” or “schools second to none” have been advocated. Blanket recommendations for money, better teachers, and more buildings have been proposed. In spite of these efforts, significant progress toward the production of better schools has been spotty at best. Most governments are currently engaged in education reform of some sort. Reforms often produce higher taxes, bigger budgets, more regulations and larger administration staff but rarely in significant gains in student learning. More recently some school system are approaching the problem of reform from an 22 entirely new angle. They are adding the element of parental choice. Although certainly not the elegant solution many would prefer, this element suggests a direction of providing significant reform through increased incentives and commitments from educators, parents and teachers. (Rinhart, 1991) The Final Note At present time, local and national government own, produce and give away elementary and secondary education. Regardless of the quality of their efforts or the results they produce, public schools have little or fear in the way of competition. Any parent wanting to choose a private alternatives has to pay twice, first through taxes and then through tuition. Aside from a few exclusive private schools where wealthy parents are willing to pay high tuitions, the only private schools that offer any real competition are church-related schools- most commonly traditional Catholic parochial schools. Here the church is willing to subsidize the parents, thus keeping tuition low enough to attract students. In realistic terms though, most parents are simply unwilling to pay twice. Having to pay both school taxes and private school tuition effectively reduces the completion from private schools to an insignificant level. Competition and client control must be incorporated into educational system before any meaningful changes can take place. 1991) (Lee and Rinehart, 23 In-school Advertising In past few decades, the advertising industry has been developing massively all over the world. This development has really big impacts on many other industries such as entertaining and mass media. Currently, the advertising industry is dramatically moving into education system- schools, particularly in underfunded schools. Since 1990, commercial activity in schools has risen 473 percent (Molnar). Recently, the issue of that whether in-school advertising should be banned or restricted has been widely debated. This controversial issue has attracted a lot of attentions because there are many different opinions about in-school advertising. Some say the in-school advertising doesn't do any harm but raises funds for schools and brings public knowledge to children. However, in-school advertising could be extremely dangerous because it could make children both physical and cognitively unhealthy. While there are many disadvantages from allowing advertising in school, many people argue that revenue from in-school advertising can maintain the quality of education during budget crisis. The budget crisis forces schools to reduce their education facilities. The author Samuel informs that, “The situation in the Orange County district, which has been its budget from 46 million to 41 million. School officials, district leaders elsewhere are having to cut programs once thought untouchable, expand class sizes, reduce basic transportation and school sports and, in some cases, even shorten the school year”. That means students in that school don’t 24 have the best education due to budget cut. Thus, most leaders find that allowing advertising is a promising business because it arises a lot of money. http://www.antiessays.com/free-essays/168737.html The second issue is how product-market competition affects the equilibrium outcome. We found that the profit potential in the product market like a school is of importance for the amount of programming investments as well as for the amount and price of advertising. The less intense product-market rivalry is, the larger is the potential revenue generated by advertising. A TV channel exploits this in two ways. First, it reduces its supply of advertising slots. Second, it invests more in programming to attract more viewers and thereby to encourage the producers to advertise more. As a result, a relaxation of price competition in the product markets results in higher prices of advertising, more advertising, and more investment in programming. This suggests that there are two successive battles over the profit potential in the product markets: one among the producers and one among the TV channels. An escalation of advertising by the producers spurs more investment in programming, and vice versa. Product market competition may also be affected by a change in the number of firms. We found that the effect of increasing the number of advertising firms depends on whether the increase is by increasing the number of firms in each market, making the markets less concentrated, or by increasing the number of markets. The former way of increasing the number of advertising firms reduces the price-cost margin 25 and thereby the profit potential in the product markets. Thus, while there now are more firms demanding advertising, they also earn less from advertising. http://www.customwritings.com/blog/sample-research-papers/research-paper-advertising.html The Concept of Modern Marketing At all points of the modern marketing system people have formed associations and eliminated various middlemen in order to achieve more efficient marketing. Manufacturers often maintain their own wholesale departments and deal directly with retailers. Independent and private schools may operate their own to offer their services. Wholesale houses operate outlets for their wares, and farmers sell their products through their own wholesale cooperatives. Recent years have seen the development of wholesale clubs, which sell retail items to consumers who purchase memberships that give them the privilege of shopping at wholesale prices. Commodity exchanges, such as those of grain and cotton, enable businesses to buy and sell commodities for both immediate and future delivery. Methods of merchandising have also been changed to attract customers. The one-price system, probably introduced (1841) by A. T. Stewart in New York, saves sales clerks from haggling and promotes faith in the integrity of the merchant. Advertising has created an international market for many items, especially trademarked and labeled goods. In 1999 more than 308 billion was spent on advertising in the United States alone. The number of customers, especially for durable goods, has been greatly increased by the practice of extending credit, particularly in the form of installment buying and 26 selling. Customers also buy through mail-order catalogs (much expanded from the original catalog sales business of the late 1800s), by placing orders to specialized "home-shopping" television channels, and through on-line transactions ("e-commerce") on the Internet. Socially Responsible Marketing is Good Marketing It may come as a surprise to some and it may make other skeptics smile, but it is believed social responsibility in marketing is good marketing. If the society expresses its needs and desires clearly and if marketing can be more productive in developing more socially responsible goods and services, the general view of promoting any commodity such as the services in schools as a whole will be better off. Marketing provides goods and services for the society. It also makes a significant impact on the variety and choice that are made available and the purchase process that ultimately determines the society’s quality of life. It is obvious that marketing plays a very critical role in the well-being of the society. In any society, any force that has a lot of power certainly has much responsibility as well. In other words, marketing with all its acclaimed or not-so-acclaimed power, should and does have some very serious social responsibilities. Marketing’s Duty and Accountability Marketing is a process that generates exchange among people, among institutions and among people and institutions. Just what is social responsibility? 27 The New Webster’s Dictionary (1986) defines responsibility as duty and accountability. What are marketing’s duties and accountabilities and from there do these stem? These are key questions to be addressed to promoters of commodities and services. (Samli, 1992) Childhood and Education Compulsory education is one of the defining characteristics of modern childhood; to a degree, therefore, any politics of schooling is also politics of childhood, with invetible implications for the lives that children lead and for the way that childhood itself is understood. (Wagg 1996: 8) The marketization of school has implications where it has taken up a market identity. It focuses on the semiotic worl involved in school ‘s marketing practices, the identities offered to students and others, and the different desires, fears and fantasies which such marketing practises produce and ignore. In considering the standpoint of students and to lesser extent parents, we go beyond well-known accounts of choice. We point both to the manner in which schools construct students as educational commodities and to the manner in which students construct themselves as consumers and producers of the semiotic value of schools, drawing the “worliness they have developed through their engagements with consumer-media culture. As indicated, their worldliness comes from access to consumer-media culture and its reconstructions of children 28 as active consumers with a certain expertise in “consumption of signs”. (Kenway and Bullen, 2001) Popular and Profane Pedagogy Education takes place in a variety of social sites uncluding but not limited to schooling. In children’s consumer culture, identities are formed and knowledge is produced and legitimated. In many ways, corporate pedagogues have become post-modern society’s most successful teachers have been able to engage and hold their students’ attention. The children and youth of today have learned their lessons well. Many young people now regulate school education to the margins of their identities. This is a result of the uneven hybridization of education, entertainment and advertising, and by large the polarization of adults from young, and youthful pleasure from school education and from adults. It seems that many young people expect and get little gratification from school. Indeed it is suggested that in comparison with consumer-media culture, schools generally lack enchantment for students. Lessons that might there be for schools and teachers is that they found it difficult to persuade young people that knowledge they have to offer is worthwhile. Therefore, effective stratigic school promotion is vital for young people to attract their interest at school. (Jane Kenway and Elizabeth Bullen, 2001) 29 Marketing Ideas to Help Increase Enrollment in Private School? The following ideas are excerpts of the blogs taken from a reliable source in the virtual sources. These are verbatim extraction. The posted question runs this way: “I work in a small k-8 school and enrollment is decreasing with this downturn in the economy & gas prices to drive kids to the school. I am concerned about the future of the school and frankly, the future of my job. Anyone have any marketing ideas to help the school get its name out?” Best Answers – Chosen by Asker: Do you have feeder Preschools? Your school should make preschools familiar with your program and work on good relationships, so they “feed” students into your school. Are there school fairs you’re not participating in – where you have a booth and hand out literature about your school? Find out and ask to be included. Advertise – but see if you can get it for free. What are some of your student’s accomplishments? (Science Fair winners, drama production, community service, etc.) Put photos of them on your webpage (with parental permission) and see if you can get them in local newspapers or tv news. Do you have a student newspaper, one with stories 30 written by students, photos they’ve taken, drawings, etc? Put it online. Prospective parents love that stuff. Is there any notable alumni that will say something nice about the school? Put a photo of them and their quote on your webpage. Have a seminar at your school for current and prospective parents. Something free where an expert (staff, friend/relative of staff) speaks on something of interest. Like Surviving Kindergarten, Stress and Junior High Students, Web Safety (we had an FBI agent come and speak). There is likely a place in the local newspaper you can advertise it for free, also see if you can give flyers to nearby preschools. Board members – someone from a desired high school or college, and from a good preschool. “Brand” your school. What makes your school unique? Sell that. Do you have a carpool list? If so, make it clear in your literature and website. Parents care about that now way more than they used to. See what the other schools do and adapt their ideas. Don’t assume that even parents very close by are aware of your school. Even in areas where parents are desperate to send their kids to private schools they can be clueless about great schools just a few miles away. Maybe you could contact some private high schools and associate with them. I’m sure that there are kids in private high schools with little brothers or 31 sisters; their parents might want the kids in private elementary schools if they’re going to go on to a private high school. College fairs? Try convincing parents that the benefits that a private education provides will eventually help them get into a good college with more ease. Do you know what is online marketing? Have you ever heard of it? I don’t know if it can help you or your school, but it works for quite a lot of people doing marketing. (http://www.internetmarketing-howto-videos.com) Tips to Market a School The idea of having a seminar for current and prospective parents sounds like a good way to attract new people, if you promote it correctly. Internet safety is a hot topic right now – how about running an Internet Safety Night? In my opinion, a great way to get news out about your school is through a mascot. If a benchmark is taken from a big public schools, people usually associate them with their mascot. Football fans think of the football team and the mascot when they think of the school. The mascot is a key part of the school spirit. Get the public enthused about the school mascot and they’ll bring publicity to the school. How to Advertise a School? Get a booth at a local street fair or festival with flyers about your school to hand out. When people come to your booth get their email address and follow 32 up with them. Have some kids in the booth maybe selling brownies or some kind of baked good to reel the people in. Most festivals have half discounted booths for schools. In addition, joining the Chamber of Commerce also helps. Advertise School Programs 1. Preparation Write a press release – a few short paragraphs about your program. Mail it or e-mail it to the local papers, and also e-mail it to local bloggers and web sites. Many of these have local events or classes sections. Create an ad that covers at least the dates and times of the program. Pay to put the ad in the local parent papers (“Parent Guide” and “Parent News” are two parent papers that have local versions just about everywhere) and in any local magazines. Make a flyer about your programs. Post the flyer at the library, on the community bulletin boards at the grocery store and any other places that accept local flyers. Include information about the program in the school’s weekly and/or monthly newsletter. If the program is open to students from other schools, make sure it is included in their newsletters as well by calling those school offices. Send letters about the program home with all of the students at the school. You can use the same info included in the press release. 33 2. After the Program Invite reporters from the local paper and cable stations to observe and write about the program. Offer an incentive to those students already attending for bringing in new students. Ask local bloggers to observe the program and post about it. Rotapanel Internationalwww.rotapanel.com World specialist in Trivisions/ Ultra Waves and Scrollers Best School Fundraiserwww.Data-Match.com No Upfront Costs. Highly profitable No candy or magazines. Java Engineer Careerswww.orangeandbronze.com Challenging software projects, great benefits, work-life balance. Locker Organizerwww.locker-works.com Flexible design expands space Creates order from chaos Ads by Google Tips & Warnings Don’t forget to use your e-mail address book to get in touch with locals who will be interested in your program. Don’t expect to fill your program up right away – give your advertising some time to work. 34 CHAPTER 3 Research Methodology This chapter presents the methods used and the procedures that were used in the conduct of the study. It also includes a detailed explanation of the research design, the setting and location, respondents of the study, research instrument, data gathering procedures and statistical treatment. Research Design The research was conducted by the researches in determining which school promotional medium was adhered by the respondents in their decision to enroll at Iligan Capitol College This is a descriptive type of research where it describes the possible opinion and perceptions of the respondents regarding their decision of choosing the school . Moreover, this descriptive research is a simple yet reliable on gathering data regarding reactions of respondents relating to their school choice through a strong advertisement which covers the whole expressive variables that the study is going to measure. Research Setting and Location This study was conducted in the guidance office of Iligan Capitol College during the first semester of school year 2011-2012. First year students who went to the guidance office to seek their clearance at the office were given 35 research questionnaires. The ICC guidance office is where the students mostly spent their spare times to read news papers, play mind and desk games or seek consultations of their social and personal problems from the guidance counselor. The office is open at 8 a.m. to 5 p.m. to facilitate students who have related concerns in their personal and school life. The data was conducted in this office so that first year students could not feel hesitations in answering what information shall be obtained from them for they already have felt comfort even at the start of their enrollment at the school. The guidance office is a clientele centered office that builds a friendly relationship among current, incoming and prospected first year students since it is where their first admission at school took place. Respondents of the Study The respondents of the study were the first year college students who were officially enrolled in Iligan Capitol College during the first semester of school year 2011-2012. They took up different courses that ICC offers and they were believed to have capabilities to answer the survey questionnaire used as an instrument in this study. There were 233 respondents who were conveniently selected from the total or whole population. 36 Research Instrument The researcher used survey questionnaire to seek the information regarding the strong school promotion that influenced the respondents to choose ICC as a school for their tertiary education. This survey instrument was prepared by the researcher based on the preferred advertisement or school promotion utilized by Iligan Capitol College marketing committee during the outreach program prior to the enrollment of the respondents in ICC. An integration of all variables to be covered was given consideration. The researcher outsourced ideas which are appropriate from some related studies to come up with an instrument and eventually finalize in a form of questionnaire. Further the questionnaire was validated by the marketing committee of the school who actually do the promotion in the field to warrant its dependability. Data Gathering Procedure The researcher came up and decided to conduct a study on which school promotion strategy attracted and motivated the respondents to enroll tertiary education at Iligan Capitol College. In order to have the data, the researcher formulated the questions to be answered by the chosen respondents who were considered as first year college students of Illigan Capitol College for school year 2011-2012. The data gathering was conducted through the distribution of questionnaires to the respondents. The researcher requested the student 37 assistant at the Guidance Office to distribute the instrument to the respondents whenever they can visit the office. It started on the semi-final period of the first semester during clearance time when first year students were required to seek clearance from the Guidance Office. As soon as the respondents completely answered the instrument, the researcher retrieved the questionnaire tallied and tabulated the data using the statistical tools suited for the interpretation. Statistical Treatment To analyze and interpret the data gathered in this study, the researcher used the following statistical procedures: To show the profile of the respondents, frequency distribution and percentage were computed. The formula is shown in the next page. A. Percentage P = ____f___ x 100 n Where: N = P = Percentage F = frequency Total number of Respondents 38 The frequency of school promotion utilized by Iligan Capitol College was determined to describe the respondents’ intensity of showing the realistic picture that described the level of motivation and influence in deciding to study at ICC. To determine if there was a significant difference in the level of motivation and influence in the respondents’ decision to study at ICC, they were grouped according to their profile, the chi square was applied. The formula and its description are illustrated below. 39 CHAPTER IV Presentation, Analysis And Interpretation Of Data This chapter includes the presentation of data, analysis and the interpretation of the results. These are arranged based on the sequence of how the statements of the problem are posted as follows: Problem 1. What is the profile of the respondent’s in terms of: a. Gender Freq = 105, Percentage 45% Freq= 128 Percentage 55% Gender Male Female Figure 2 Frequency and Percentage Distribution of the Respondent’s Gender Figure 1 shows the distribution of the respondents as to gender. Percentage shows that 55% of the population was prevalently females. However, 45% were males. Women and men are equally alike to experience a decision crisis. Gaps between male and female in college enrollment decision 40 have narrowed over the past 60 years. Current Population Survey (CPS) high school completion. (NCES, 2001) According to Achievement gaps between student groups can be bifurcated to consider gaps in educational attainment, how far students go in school, and educational achievement, generally measured by exam scores. Across racial lines, relative declines in post-secondary enrollment by young men as compared to women are evident in national data sets (Anderson & NBER, 2000; Mortenson, 1999). Note that the source of the relative decline in male enrollment is not associated with fewer men attending college, but that more women are enrolling (King, 2000). The difference in college enrollment rates between traditional aged male students is comparatively small (King, 2000). b. Course 100 100 68 80 42.9 60 29.2 % 40 20 5 2.1% 11 4.7 % 29 12.4 20 8.6 0 A.B BSED BEED BSBA BSCS/ACT BS CRIM Figure 3 Frequency Distribution of Respondent’s Profile as to Course Taken Frequency Percentage 41 Figure 2 presents the percentage distribution of respondent’s course. As illustrated, 96 (45.3%) are taking BS in Criminology; 65 (30.7%) are taking BS in Elementary Education; 25 (11.8%) are taking BS in Business Administration, 16 (7.5%) are taking BS in Computer Science and Associate in Computer Technology; 8 or 3.8% are taking Bachelor in Secondary Education; while there are 2 (0.9%) taking Bachelor of Arts and Sciences. The data indicates a greater account of the students from the College of Criminology, which goes to show the actual percentage share of each college from the total enrollees of the entire tertiary department. The choice of course as found in this study can be related to the study of Adelman. Enrolling in collegelevel courses can greatly increase students’ exposure to challenging coursework. As research (Adelman, 1999) has found that the strongest predictor of bachelor’s degree completion is the intensity and quality of students’ high school curriculum, this is an important benefit. Frequently, students who do not persist in college cite non-academic factors as reasons for dropping out: they are overwhelmed by the new institution, they are unfocused, or they had unrealistic expectations of the college experience (Noel, Levitz, and Saluri, 1985). 42 Problem 2. What is the top selected advertisement strategy that greatly influenced the respondents’ decision to enroll at Iligan Capitol College in terms of endorsement/referral and medium of school promotion? a. Endorsement or Referral Ist 89 100 2nd 50 3rd 5th 41 40 4th 39 24 Frequency Rank 0 Relative/s; not ICC Alumni Relative/s who are ICC Alumni Friends; not ICC Alumni Friends who are ICC Alumni From “talk of the mouth” Figure 4 Frequency and Rank Distribution of Respondent’s Choice from Endorsement or Referral Figure 3 presents the frequency and rank distribution of respondent’s choice from endorsement or referral. As pointed out, 89 respondents choose to enroll ICC due to the endorsement of relatives who were ICC alumni. This 43 decision was ranked first. Another group of respondents who choose to enroll at ICC were those who were referred by their relative/s who are not ICC alumni; this decision ranks second. The third group of respondents who decided to enroll at ICC was those referred by their friends who were alumni of ICC. The decision of those respondents who were influenced by the “talk of the mouth”, ranked fourth with a frequency of 39 while the least ranked decision of the respondents who have chosen ICC as their school in tertiary education are those who were referred by their friends not alumni of ICC. Taking these data in consideration have given benefit of the doubt as to - what made the respondents decided to enroll at ICC. The data indicate a greater account of the incoming first year students who enrolled in the first semester of school year 2011-2012 and who were variedly distributed to the different colleges based on their chosen field of specialization. This is attributed to the relatives of the respondents who referred them to choose ICC for their tertiary education perhaps because they have been in ICC previously. Research generally supports the claim that word of the mouth (WOM) is more influential on behavior than other marketer-controlled sources. Indeed, it has been observed that WOM can be more influential than neutral print sources such as Which and Consumer Reports (Herr et al., 1991). WOM has been shown to influence a variety of conditions: awareness, expectations, perceptions, attitudes, behavioral intentions and behavior. Sheth (1971) 44 concluded that WOM was more important than advertising in raising awareness of an innovation and in securing the decision to try the product or service. b. Medium of School Promotion 150 1st 131 Frequency Rank 100 50 3rd 30 4th 24 2nd 39 5th 9 0 Figure 5 Frequency and Rank Distribution of Respondent’s Choice Based on the Medium of School Promotion Figure 4 presents the frequency and rank distribution of respondent’s choice based on the medium of school promotion. As pointed out, 131 respondents choose to enroll at ICC due to the influenced of tarpaulin. This decision was ranked first. Another group of respondents who choose to enroll at ICC were those who were motivated and influenced by the promotional outreach program utilized by ICC as a medium of school promotion; this decision ranks 45 second. The third group of respondents who decided to enroll at ICC was persuaded by the radio advertisement another medium of school promotion. The decision of those respondents who were influenced through the information in the internet, ranked fourth with a frequency of 24 while the least ranked decision of the respondents who have chosen ICC as their school in tertiary education are those who were persuaded through leaflets and pamphlets. Taking these data can be considered as beneficial in the proposal of some action plan to be taken in relation to school advertisement or school promotion. The data indicated that tarpaulin is the strongest school promotional strategy utilized by the marketing committee of the school. A greater implication of the presence of tarpaulin in school promotion proved credit to the official enrollment of first year students in the first semester school year 2011-2012. Problem 3. Is there any significant difference in the respondents’ choice of advertisement in relation to their decision to enroll at ICC when grouped according to gender and course taken? The Chi Square test was done to compare the decision of first year students of semester school year 2011-2012 in the choice of advertisement considering two variables, namely: gender and course taken. The computed chi square value of 0.05 for respondents’’ gender and 0.39 for course taken are not significant at .05 level. frequencies. Table 1 presents the observed and computed 46 a. Gender Table 1 Difference of Respondent’s Choice of Advertisement In Relation to their Decision to Enroll at ICC when Grouped According to Gender Type of Promotional Media Gender Variables Endorsed/Referred Male fo Relative/s; not ICC Alumni Relative/s who are ICC Alumni Friends; not ICC Alumni Friends who are ICC Alumni From “talk of the mouth” Total 18 40 11 18 18 105 fe 18.45 40.05 10.8 18 17.55 Total Computed X2 Female fo fe 23 22.55 49 48.95 13.2 13 22 22 21 21.45 128 41 89 24 40 39 233 0.047782176 72.1 16.5 13.2 4.95 21.5 128 131 30 24 9 39 233 6.90059E-30 df Tabular X2 Interpretation 9 (.05) = 16.919 Accept Ho (.01) = 21.666 Not Significant Medium of School Promotion Tarpaulin radio Advertisement Through Internet Leaflets/Pamphlets Promotional Outreach Program Total Computed X 2 58.95 13.5 10.8 4.05 17.55 105 58.95 13.5 10.8 4.05 17.55 72.05 16.5 13.2 4.95 21.45 0.0477822 47 An analysis of the expected frequency and computed or obtained frequency values shows that freshmen students were not influenced in their decision to enroll at ICC through the endorsement or referral as evidenced by the fo that is nearly equal to the fe. Similarly, freshmen students were not also influenced in their decisions to enroll at ICC by the medium of school promotion. Table 1 presents that the computed X2 of 0.048 is lesser than the tabulated X2 of 16.9 at .05 level of significance. It was shown in the table that there was no difference of respondent’s choice of advertisement in relation to their decision to enroll at ICC when grouped according to their gender. Considering gender, male and female are equally alike in their decision to choose ICC for their tertiary education. Gender of the respondents is not vital in their decision to enroll at ICC even it was gauged to both endorsement and medium of school promotions. Since there is no significant difference in the decision of first year students to study at ICC during the first semester of school year 2011-2012 when gauge to both endorsement and medium of school promotion was disclosed, the null hypothesis is not rejected. It was also revealed that the school advertisement and gender variables were found not operant. 48 b. Course Taken Table 2 Difference of Respondent’s Choice of Advertisement In Relation to their Decision to Enroll at ICC when Grouped According to Course Taken Type of Promotional Media Endorsed/Re ferred Course Taken Variables AB Relative/s; not ICC Alumni Relative/s who are ICC Alumni Friends; not ICC Alumni Friends who are ICC Alumni From “talk of the mouth” Total BSEd fo 1 2 1 1 1 5 fe 0.95 2.08 0.57 0.94 0.91 3 1 1 0 1 5 2.81 0.64 0.52 0.19 0.84 BEED fo 2 4 1 2 2 11 fe 1.9 4.2 1.1 1.9 1.8 6 1 1 0 2 11 6.2 1.4 1.1 0.4 1.8 Total BSBA fo 12 26 7 12 11 68 fe 11.8 25.8 7.1 11.6 11.3 38 9 7 3 11 68 38.2 8.76 7 2.63 11.4 fo 5 11 3 5 5 29 fe 5.02 11 3.03 4.95 4.82 16 4 3 1 5 29 16.3 3.73 2.99 1.12 4.85 BSCS/ACT fo 3 8 2 3 3 20 fe 3.46 7.59 2.09 3.41 3.33 11 3 2 1 3 20 11.2 2.57 2.06 0.77 3.34 Computed X2 df Tabular X2 Interpretation 45 (.05) = 43.773 Accept Ho Not Significant BS Crim fo 18 38 10 17 17 100 fe 17.49 38.34 10.55 17.23 16.8 56 13 10 4 17 100 56.223 12.876 10.3 3.8627 16.738 41 89 24 40 39 233 0.391001 131 30 24 9 39 233 6.96819E Medium of School Promotion Tarpaulin radio Advertisement Through Internet Leafletes/Pamplets Promotional Outreach Program Total Computed X2 0.391001 (.01) = 50.892 49 Table 2 presents the computed X2 of 0.048 which is lesser than the tabulated X2 of 16.9 at .05 level of significance. It was shown in the table that there was no difference of respondent’s choice of advertisement in relation to their decision to enroll at ICC when grouped according to their course taken,. Considering course, AB, BSEd, BEED, BSBA, BSCS/ACT and BS Criminology are uniformly comparable in their decision to prefer ICC for their tertiary education. Courses of the respondents are not imperative in their decision to enroll at ICC as measured to both endorsement and medium of school promotions. Since there is no significant difference in the influence of decision among first year students to study at ICC during the first semester of school year 20112012 when gauge to both endorsement and medium of school promotion was disclosed, the null hypothesis is not rejected. It was also revealed that the school advertisement and course taken by the respondents were found not operant variables in their decision to enroll at ICC. Problem 4. What action plan can be proposed based on the result of the study? Without a comprehensive strategy to manage enrollments, any school will find it difficult to increase productivity, service, quality and competitiveness. Enrollment management is a comprehensive process designed to help achieve and maintain optimum enrollment (recruitment, retention and graduation rates). 50 The marketization of school has implications where it has taken up market identity. It focuses on the semiotic world involved in school ‘s marketing practices, the identities offered to students and others, and the different desires, fears and fantasies which such marketing practises produce and ignore. In considering the standpoint of students and to lesser extent parents, it must be gone beyond well-known accounts of choice. It is better to point both to the manner in which the school creates students as educational possessions and to the manner in which students raise themselves as users and originators of the semiotic value of the school, drawing the “worliness they have developed through their engagements with end user-middling culture. As indicated, their worldliness comes from access to consumer-media culture and its reconstructions of students as active consumers with a certain expertise in “consumption of signs” where consideration of consumer satisfaction can be the priority. (Kenway and Bullen, 2001) In view of the facts found in this study the researcher opted to suggest that enrollment goals can be calculated by taking the difference between the current enrollment and the optimum benchmark enrollment set for the institution. Aside from the current marketing practices in the institution, strategic, realistic school promotion and marketing ideas shall be taken into consideration to help the school get its name out. 51 Table 3 Proposed Action Plan for School Promotion And Marketing-Short Term Range SY 2013-2014 AREAS OF CONCERN 1. Program of Camaraderie for Preschool and basic education feeder. OBJECTIVES ACTIVITIES Time Frame - To let the basic education pupils, parents and teachers be familiar with the programs offered by ICC; -Parents would come to PTA meetings each month while baby-sitting and child-care services were provided. Once in every month -to build and work in good relationship with pre-school constituents, so they “feed” students into the school. -to let toddler siblings of the parents try the comfort of the nursery facilities of the school -Encourage parents/yayas/guardians to attend the family day activities and forum conducted by the school in relation to the institution’s social responsibility such as mass feeding, “kawang gawa sa kapamilya” or a combined family do day activity like running for a cause involving those who are affiliated in school programs. RESPONSIBLE PERSON Director for Academic Affairs Director For Administration Once in a quarter BUDGET Basic Education Principal and Advisers Basic Education Teachers Pupils Parents To be allocated and arranged through the office of finance as the activity arises. PERFORMANCE INDICATOR At the end of every activity, at least 75% of the attendees of camaraderie program will heighten their level of fellowship and loyalty to ICC where they can gain confidence of the educational services it provided. Thereby ICC shall gain trust that parents will be positive in sending their other siblings in the institution hence they will become feeders of prospective clientele in ICC. At the end of every activity parents are required to cite feedbacks for the advantage and improvement of other school programs. 52 AREAS OF CONCERN 2. School Fair or street fair during festivals and related activities OBJECTIVES ACTIVITIES Time Frame -To participate any city wide school fairs, launched locally. Put up a booth and distribute flyers or hand out literatures about the school. When people come to the booth get their email address and follow up with them. Have some kids in the booth maybe selling brownies or some kind of baked goods to reel the people in. Most festivals have half discounted booths for schools. Whenever fiesta and community celebration arise. –to find out links from local government and other agencies like secondary schools and ask to be included in school fairs. -to let ICC be visible in local activities of social responsibility to foster school advertisement. Provide a schematic caricature that exhibits the actual physical capacity of the institution that provides ideas for prospected students regarding the educational services that ICC offers. -Convince parentpassersby about the benefits that a private school provides eventually a help to their students in getting into a good college education with more ease. . During the career orientation activities conducted by the nearby secondary schools. RESPONSIBLE PERSON Director For Academic Community Extension Coordinator Deans of the Colleges Members of the committee on School Promotion and Marketing BUDGET To be proposed by the Chairman of the committee in school promotion and marketing PERFORMANCE INDICATOR From the period when this activity convened, it is expected that ICC can attain 80% chances in the market place therefore prospected clientele shall be expected in the succeeding school years. 53 AREAS OF CONCERN 3. On line Marketing Advertise the school– but see if it can be got for free. OBJECTIVES -To recognize and put students’ accomplishments and outputs online. -To give due importance about notable alumni who say something nice about the school. - To be proud of being part to students who successfully passed the licensure examination and to tenured instructors’ achievements in post education. These will add credit to the school. ACTIVITIES Time Frame RESPONSIBLE PERSON BUDGET PERFORMANCE INDICATOR - What are some of the students’ and teachers’ accomplishments? (A Science Fair winner, drama production, community service, passing the licensure examination, post graduate achievements, representation for external studies, etc.) Share photos of them on the school webpage (with parental permission). -put photos and the quotes of the alumni who say something nice about the school. - Arrange the accomplishments of students to be recognized with local newspapers or tv news. -from the school organ or student newspaper, one with stories written by students, photos they’ve taken, drawings, etc.; can be put online. Prospective parents love that stuff. - Write a press release – a few short paragraphs about school program. Mail it or e-mail it to the local papers, and also e-mail it to local bloggers and web sites. Many of these have local events or classes sections. Recognition of accomplishments must be regularly updated in the school website, local news papers or tv news. Members of the committee on School Promotion and Marketing Administrator of the school web page. DSAS The costing if there are any, shall be proposed by the Chairman of the committee in school promotion and marketing subject for arrangement with the finance officer to be approved by the administration for budget allocation. If this action can be activated regularly it is expected that students will be encouraged to draw out their talents and gain competitive edge over other students where parents, their relatives, teachers and other constituents shall be encouraged to support them. A feeling of belongingness shall be stabilized that assumedly everybody would love it. “Mouth advertisement” can be positively possible. Online marketing helps a lot works in selling a school for quite a lot of people. 54 AREAS OF CONCERN 4. Gigs on training and seminar for parents OBJECTIVES - to build smooth relationship with parents - To emphasize concern for parents and promote a sense of belongingness for them at school. -to encourage parents to take serious consideration regarding their responsibility for their child’s education. - To contribute additional knowledge that parents ought to learn and apply whenever adversities in life arise. ACTIVITIES -Have a seminar at the school for current and prospective parents. Something free where (staff, friends/relative of staff) speaks on something of interest. Like Surviving Kindergarten, Stress and Junior High Students, Web Safety, Career Orientation for their incoming college freshman child and etc. -there is likely in local news paper that can advertise it for free. - distribute flyers of invitation about the seminar to parents of nearby schools. -Create an ad that covers at least the dates and times of the program. Pay to put the ad in the local parent papers (“Parent Guide” and “Parent News” are parent papers that have local versions just about everywhere) and in any local magazines. . Time Frame RESPONSIBLE PERSON Once in every quarter Director For Academic Community Extension Coordinator Deans of the Colleges Members of the committee on School Promotion and Marketing BUDGET To be allocated and arranged through the office of finance as the activity arises. PERFORMANCE INDICATOR Since parents are the key factors of incoming prospected first year in the college department of ICC, it is important to give due consideration for their concerns. After the series of seminar gigs it is expected that parents would feel certain of ICC’s capability to serve educational need for their kids. It is further assumed that parents would give greater influence to their child’s tertiary education particularly if they have fully understood the importance and relevance of the programs of studies that ICC can offer to their child/children. 55 AREAS OF CONCERN 5. School Branding OBJECTIVES ACTIVITIES -To establish ICC’s “Brand” name or tag line and jingle advertisement. -Make a clear list of carpool in the literature and website. Parents care about that way now than they used to. -to sell the school uniquely. - To develop the marketing talents and abilities of internal and external CBA students - Sponsor a competition of slogan, jingle making and tag line for ICC. Provide venue for students in the campus and those who are interested to participate outside the school as well. - Who ever become the winner give due recognition or benefit while the winning peace can be adapted as credible tag line or slogan of the school subject to the approval of the authorities of the school. - See what other schools do and adapt their ideas. Time Frame Once in every semester RESPONSIBLE PERSON Community Extension Coordinator HR officer Deans of the Colleges Members of the committee on School Promotion and Marketing BUDGET The costing shall be proposed by the Chairman of the committee in school promotion and marketing subject for arrangement with the finance officer to be approved by the administration for budget allocation. PERFORMANCE INDICATOR It should not be assumed that even parents very close by are aware of ICC. Even in areas where parents are desperate to send their kids to private schools they can be clueless about great schools just few miles away. Therefore through the highly acceptable outputs solicited from the winner of the competition, the level of familiarity among people of the community regarding the school can be increased. 56 AREAS OF CONCERN 6. Academic Marketing Program OBJECTIVES - to popularized the concept of schoolbased marketing channels - to build a program called ICEs (ICC Consultants for Education) which leveraged teachers as channel partners. - to let the students participate enthusiastically and develop a marketing plan for the school and then implement their plan as part of a for-credit course - to encourage the teachers to dedicate a semester or an entire school year to help promote services of the school. ACTIVITIES - launch a student representative for academic marketing program who are taking business courses major in marketing and advertising on college campuses within Iligan City. - Students design and implement creative promotional campaigns that generate sales. Hence, they will form student-teams and create a mock advertising agencies. The students work free of charge on ICC’s behalf (actually, for their course grade). -ICC as a client company provides the same expectations, time, and budget constraints that it would if it was hiring a real promotional agency. ICC supplies information, feedback, and a budget so student- teams can actually implement their ideas. - The student-team mock agencies compete within teams at their own school or with student-teams at Time Frame Once in every school year Allow six months to plan prior to the implementation of this program and select the best schools to work with. Allocate at least a month for sell-in. Make sure there is a strong support from teachers and administrators to go with the program. RESPONSIBLE PERSON Director for Academic Affairs Director For Administration School Promotion and Marketing Team CBA and its stakeholders ICC Students Students from other Colleges Make sure there will be a teacher who is the champion, and who is 100 percent committed to a successful outcome Fully engage the student agency as if it were a professional firm for hire BUDGET PERFORMANCE INDICATOR The program offers The chairman of school promotion and marketing shall propose budget intended for the program. The proposed budget To be allocated shall be arranged through the office of finance as the activity arises. tremendous PR and sponsorship opportunities for students. The students will have a chance to be part of an exciting, relevant, hands-on experience business field. The students’ “mock marketing agencies” shall be able to tap resources for-profit organization. They will be able to convince prospective buyers of the benefits of ultimate extended sales channel of leveraging. - Students received valuable experience working with a real company 57 other schools. ICC will select a panel of judges (usually sales and marketing professionals) to evaluate the student plans and results. The teams with the winning plans earn prizes and recognition. Depending on the ICC’s level of investment and the judges’ credentials, the program offers tremendous PR and sponsorship opportunities. -Judge the students’ “mock agency” performance, give constructive feedback, and make recommendations. -Send follow-up letters and congratulatory notes to the teachers who were involved, any department chairs, the school principal, and other stakeholders -Give participants award certificates or letters of recognition from ICC president. - - The teachers are big winners. - For a few thousand pesos and a few days of management time, possibly, this program can be the most leveraged sales channel initiative that ICC ever experience. 58 Table 3 presents the rubrics of proposed action plan for school promotion and marketing to be piloted for short term range in the academic school year 2013-2014. Interpretation It is indicative that the respondents were able to make decisions and choose ICC for their tertiary education regardless of the endorsement or referrals and medium of school promotions. Though the data pointed out in the summary of this study that freshmen students who enrolled in the first semester of school year 2011-2012 were aware of the common advertisement strategies utilized by ICC yet these did not influence their decision of school choice. Most of the items specified in each variable showed the respondents’ observance to school promotion passively. This can be attributed to their self preference influenced probably from parents, relatives and friends; setting aside in particular the school policies of requirements upon entering college as the main consideration when tertiary education takes place. This interpretation can be recounted to the study wherein “researchers studying two middle college high schools in California (AEL, 2002) found that, over time, the program shifted its student mix, so that severely at-risk students and minorities were less represented in year 2000 than 59 they had been in 1989. High attrition rates in the early years of the program (when nearly half the entering students were at high risk of dropping out of high school) led program administrators to implement screening criteria and requirements, including the ability for students to pass a test of basic skills (AEL, 2002). 60 CHAPTER 5 Summary of Findings, Conclusion and Recommendation This chapter presents the summary of findings based on the data gathered that were subjected to statistical treatment and analysis. Conclusions are drawn in the light of the findings and corresponding recommendations are also presented. The presentation of the summary of findings and conclusion follows the same organization of the problem in chapter 1. Summary of Findings Problem 1. What is the respondent’s profile in terms of gender and course? Out of 233 respondents most of them are females comprising 128 or 55% of the total population while there are only 105 or 45% male respondents. Women and men are equally alike to experience a decision crisis. Gaps between male and female in college enrollment decision have narrowed over the past 60 years. Therefore in times, male and female are similarly incline to take tertiary education regardless of the factors affecting behind the decision to enroll in which school and of what course. 61 Considering the course taken by the respondents the data indicated a greater account of the students from the College of Criminology, which goes to show the actual percentage share of 30.7% from the total number of enrollees in the entire tertiary department in first year for the first semester school year 20102012. The choice of course as found in this study is based upon the theory of Adelman which says that “enrolling in college-level courses can be greatly based from the students’ or parents’ preference in their desires to increase students’ exposure to challenging coursework” (Adelman, 1999). The strongest predictor of bachelor’s degree completion is the intensity and quality of students’ high school curriculum, which give him prior orientation and preference that influenced in deciding what course to take, this is an important benefit. Problem 2. What is the top selected advertisement strategy that greatly influenced the respondents’ decision to enroll at Iligan Capitol College in terms of endorsement/referral and medium of school promotion? Among the variables used to measure the top selected advertisement strategy that greatly influenced the respondents’ decision to enroll at Iligan Capitol College are in terms of endorsement/referral and medium of school promotion. 62 The variables on endorsement/referral as pointed out, 89 respondents choose to enroll ICC due to the endorsement of relatives who were ICC alumni. This decision was ranked first. The respondents who were referred by their relative/s that are not ICC alumni ranks second; those referred by their friends who were alumni of ICC ranked third; those who were influenced by the “talk of the mouth”, ranked fourth; while the least ranked decision of the respondents who have chosen ICC as their school in tertiary education are those who were referred by their friends not alumni of ICC. These data have given answer to the query on- what made the respondents decided to enroll at ICC. Hence, the strongest influential endorsement or referral was from the relatives of the respondents who were ICC alumni. The variables on medium of school promotion, 131 respondents choose to enroll at ICC due to the influenced of tarpaulin. This decision was ranked first. The respondents who choose to enroll at ICC due to the influence of promotional outreach program utilized by ICC, ranks second; those persuaded by the radio advertisement, ranks third; those who were influenced through the information in the internet, ranks fourth; and those who were persuaded through leaflets and pamphlets; ranks the last. These data are beneficial in the proposal of some action plan to be taken in relation to school advertisement and promotion. Tarpaulin is the strongest school promotional strategy utilized by the marketing committee of the school. A greater implication of the presence of 63 tarpaulin in school promotion proved credit to the official enrollment of first year students in the first semester school year 2011-2012. Conclusion Based on the findings, the following conclusions were made: Male and female respondents are equally alike in their decision to choose ICC for their tertiary education. Gender is not vital in the decision to enroll at ICC even it was gauged to both endorsement and medium of school promotions. Since there is no significant difference in the decision of first year students to study at ICC during the first semester of school year 2011-2012 when gauge to both endorsement and medium of school promotion was disclosed, the null hypothesis is not rejected. It was also revealed that the school advertisement and gender variables were found not operant. AB, BSEd, BEED, BSBA, BSCS/ACT and BS Criminology are uniformly comparable in their decision to prefer ICC for their tertiary education. Courses of the respondents are not imperative in their decision to enroll at ICC as measured to both endorsement and medium of school promotions. Since there is no significant difference in the influence of decision among first year students to study at ICC during the first semester of school year 2011-2012 when gauge to both endorsement and medium of school promotion was disclosed, the null hypothesis is not rejected. It was also revealed that the school advertisement 64 and course taken by the respondents were found not operant variables in their decision to enroll at ICC. Recommendation The following recommendations are made. 1. As known, today’s education market is a sea of change with little room for shorter-predictability. Budgets are fluctuating with the economic challenges our country is facing. This unpredictability is putting intense pressure on school’s budget, which should cause the administrators a need to rethink the way they market and sell the school. As strong leaders of the school, administrators need to reassess and plan accordingly the nature of today’s education business. With the general idea provided in this study firm and effective monitoring of accountability to the assigned committee on school marketing and promotion must be carefully and systematically done by the administrators of the school, as key persons involved in employing relevant consideration on effective strategic advertisements. Feedback and output monitoring or evaluation shall be conducted and measured a year after the strategic school promotion has been done. Making this action feasible can aid in determining what could be improved if the current school promotion is not working well or what could be maintained if the school advertisement utilized is effective. 65 2. Deans and heads of Iligan Capitol College who are involved in school promotion can plan a more competitive strategy in a regular schedule and work more towards an educational campaign among incoming first year college students and their parents during the outreach programs conducted to the nearby secondary schools; thus selling ICC to its prospective clientele can be improved at a certain level through giving a meticulous awareness of what are the benefits of the course offerings that are stake at ICC. 3. The college instructors handling English, Speech and Oral Communication and other related subjects in English and CWTS are encouraged to come up with a competency based learning output of sample school promotion such as writing a script and star it through radio spots as one of the annual school promotion. Incentives for students in gaining competencies can be a good motivating factor to come up the best output. 4. Business educators must improve their approaches if they want to provide business and marketing students with opportunities for real-life experience and with exposure to potential employers. It makes the curriculum relevant. Work-study programs and internships are increasingly part of the academic concerns such that students are encouraged to form mock advertising agencies for them to simulate the real work situation. 5. The senior students can be the good promoter of the school through their community extension programs in the adopted barangays. 66 Coordinators of community extension, CWTS instructor and research and development authorities must do hand in hand in planning out a strategic measures to encourage, coordinate and simulate the work students for positive output that leads to school promotion in a regular basis. Nice comments about the benefits that old students and alumni are enjoying can be a good motivating factor; these can be documented and disseminated systematically to influence prospected market. 7. The chairman of the committee on school promotion and marketing shall coordinate with other school promoters and adopt their effective strategies. Benchmarking from other schools’ promotional strategies can be a healthy formation of competition edge. 8. The parents of ICC students must be encouraged to regularly keep in touch with school activities and be part of the schools’ advocacy to serve for education. Doing so can promote good understanding and relationship between parents and school stakeholders for a common purpose. Educating students cannot only be relied to the educational institution; parents have great contribution to its set up and success. 9. There can be other related studies recommended to be conducted in a broader scope, wider range and substantial number of respondents. 67 BIBLIOGRAPHY Books Adelman, C. (1999). Answers in the Tool Box: Academic Intensity, Attendance Patterns, and Bachelor’s Degree Attainment. Washington, DC: U.S. Department of Education, Office of Educational Research and Improvement. Kenway, Jane and Bullen, Elizabeth. Consuming Children Education, Entertainment, Advertising. Open University Press: Philadelphia. 2001. Pages 189 and 151. King, J.E. (2000). Gender Equity in Higher Education: Are male students at a Disadvantage?; Washington, D.C.: American Council on Education Center for Policy Analysis. Lee, Jackson F. Jr and Rinehart , James R.; American Education and the Dynamics of Choice, Praeger Publishers: New York, 1991. Pages 3, 91, 105 and 159. Levitz, Noel L. R. and Saluri, D.(1985). Increasing Student Retention. San Francisco: Jossey Bass. Pearson, Judith. Myth of Educational Choice. Praeger Publishers Westport, CT. 1993. Page iii. Rinehart, James, R.; Choice in Education. Praeger Publishers: Westport, CT. 1993. Page 93. Samli, Coskun A.; Social Responsibility in Marketing: A Proactive and Profitable Marketing Management Strategy. Quorum Books: Westport, CT. Publication. 1992. Page 5. Essay Advertising in School. Retrieved April 5, http://www.antiessays.com/free-essays/168737.html 2012 from 68 Wilmshurst, J.; The Fundamentals and Practice of Marketing. 1984. Kaynak, E. and Savitt, R. ed., Comparative Marketing Systems, 1986. McCarthy, E. J. and Perreault, W. D. Jr., Basic Marketing, 10th ed. 1990. Charleston, WV. AEL. (2002). High Schools on College Campuses. Ellsworth, J. H. and Ellsworth, M. V.; Marketing on the Internet, 1997. Boone, L. E. and D. L. Kurtz, Contemporary Marketing; 9th ed.; 1998. Encyclopedia The Columbia Encyclopedia, Sixth Edition Copyright© 2004, Columbia University Press. Licensed from Lernout & Hauspie Speech Products N.V. All rights reserved. Journal Herr, P.M., Kardes, F.R. and Kim, J. (1991) Effects of word-of-mouth and Product Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective. Journal of Consumer Research 17, 454–62. National Center for Education Statistics. (2001). Educational Achievement and Black-White Inequality (NCES Publication No. NCES 2001-061). Washington, DC: U.S. Department of Education. Sheth, J.N. (1971) Word of mouth in low risk innovations. Journal of Advertising Research 11, 15–18 Internet Sources http://www.internetmarketing-howto-videos.com http://www.antiessays.com/free-essays/168737.html 69 APPENDIX A Letter to the Respondents ILIGAN CAPITOL COLLEGE Mahayahay, Iligan City 9200 Research Office July 26, 2011 Dear Respondent: You are selected as one of those who can give an actual answer about the queries of the study entitled: THE PROMOTIONAL MEDIA UTILIZED BY ILIGAN CAPITOL COLLEGE IN THE SCHOOL YEAR 2011-2012. The purpose of this study is to determine the most effective promotional media utilized by the institution during the last school year. Please give your honest answer to the questions raised in the attached instrument. Your answers will only be used for the purpose of the study and will be held with confidentially. Thank you for your cooperation. Sincerely, ____________________ GINA G. JOCSON, MPM Research Officer 70 APPENDIX B SURVEY QUESTIONNAIRE I. Respondents’ Profile Name: ( Optional) _____________________________________________________________ Gender : II. ⃝ Male ⃝ Female Course: ⃝ BS Criminology ⃝ BS Computer Science ⃝ BS Business Administration ⃝ AB ⃝ BEEd ⃝ BSEd Please tick the box which appropriately specifies the kind of school promotion/endorsement that convinced you to study at ICC. You can rank the reasons by using the following numbers specified with its corresponding meaning: 1- Means you are extremely convinced with the medium of school promotion/endorsement. 2- Means you are moderately convinced with the medium of school promotion/endorsement. 3- Means you are convinced with the medium of school promotion/endorsement. 4- Means you are less convinced with the medium of school promotion/endorsement. 5- Means you are never convinced with the medium of school promotion/endorsement. (not applicable) A. Endorsement / Referral From Relative/s; not ICC Alumni moderate From Relative/s who are ICC Alumni From Friend/s; not ICC Alumni From Friend/s who are ICC Alumni From “Talk of the mouth” Other/s (please specify) _______________________________________ 71 B. Medium of School Promotion Tarpaulin Radio Advertisement Bill Boards Leaflets/Pamphlets Promotional Outreach Programs Other/s (please specify) _______________________________________ 72 Curriculum Vitae GINA G. JOCSON Block 22, Lot 7. Steeltown, Subdivision, Tominobo, Iligan City 9200, Philippines e-mail address : Tel. Numbers : Home : 63-063-2216358 Office : 63-063-2212247 local Research Office : +9276820146 Cell Number gina_jocson@yahoo.com --------------------------------------------------------------------------------------------------------------------Personal Details Age : 45 years old Birth date : March 16, 1967 Religion : Roman Catholic Language Spoken : English, Tagalog and Visayan Professional License : 0368691 Work Experience Designation : Job Description : Research Officer Assumes responsibility for the overall research administration; Engages in the general planning and management of the activities/projects related to research; Prepares, implements and monitors the approved research agenda; 73 Reviews research proposals and endorses qualified research proposals to the Research Review Committee; Coordinates with the research review committee in examining and evaluating research proposals for funding from either internal and external sources; Assists in planning, organizing and supervising trainings, conferences and symposia aimed at strengthening the culture of research in the institution; and Establishes and strengthens linkages with institutions engaged in research. Date : June 2010 – Present Office Address: Research Office, Iligan Capitol College, Mahayahay, Iligan City 9200, Philippines Designation : Dean, College of Business Administration Job Description: Responsible for Planning, Implementing and Facilitating Micro Projects and Programs for the College of Business Administration Facilitator of various trainings and seminars in entrepreneurship, marketing, business language, personality development and Management related matters and program promotion. Date : June 2005 – to Date Office Address : College of Business Administration, Iligan Capitol College, Mahayahay, Iligan City 9200, Philippines Designation : Instructor, College of Business Administration Job Description : Handling Personnel Management, Management Information System, Business and Professional Ethics, Marketing Management, Business English, Personality Development and Human Relations and Related Subjects in Business. 74 Date : September 16, 1996 to June 2005 Office Address : CBA, Iligan Capitol College, Mahayahay, Iligan City 9200, Philippines Skills Customers’ Relation, Marketing Strategy, Human Resource Recruitment Training and Development, Organizations Development Intervention, Research and Statistics, Computer Literacy: Word, Excel and Power Point, Community Extension Facilitator and Teaching. Educational Background Post-Graduate: Doctor in Management School : Capitol University, Cagayan de Oro City, Philippines June, 2008 – at present (Dissertation in Progress) Graduate Studies : Master in Public Management School : Iligan Medical Center College Pala-o, Iligan City 9200, Philippines Date of Graduation : March 30, 2006 Baccalaureate : Bachelor of Science in Office Management School : Mindanao State University- Iligan Institute of Technology Tibanga, Iligan City 9200, Philippines Date of Graduation : April 2, 1991 Crash Course : Bachelor of Science in Elementary Education School : Iligan Capitol College, Mahayahay, Iligan City, Philippines School Year : 1998 – 2001 (candidate) TESDA Modular Course: NC-II Bookkeeping; AM- TM Training Course 75 Eligibility and Basic Qualification * Passer : Professional Board for Teachers Examination (Professional Teacher) * Passer : Career Service Professional Examination (Civil Service Eligibility) * Teaching Experience: 17 years Full Time College Instructor * Deanship : 5 years , College of Business Administration * Research Officer : 3 year, ICC- Research Office References Engr. Nancy G. Borja Systems Engineer, Agus IV National Power Corporation-Transmission Co. Ditucalan, Iligan City, Philippines Cel. # 09165963413 Res. # 063-223-4244 Dr. Romeo Daligdig Director for Academic affairs Iligan Capitol College Mahayahay, Iligan City, Philippines Cel #: 09177165993 Michael A. Mocorro, CPA Branch Manager PCBSI Iligan City Branch, Kiwalan, Iligan City Cel #: 09193503066