DEPARTMENT OF MANAGEMENT SERVICES
For Reference Only
CLASS CODE: 2047
PAY GRADE: 022
CLASS TITLE: OFFICE AUTOMATION ANALYST
ALLOCATION FACTOR(S)
This is data processing work evaluating, implementing and maintaining multi-function automated
office systems.
EXAMPLES OF WORK PERFORMED:
(Note: The examples of work as listed in this class specification are not necessarily descriptive of any
one position in the class. The omission of specific statements does not preclude management from
assigning specific duties not listed herein if such duties are a logical assignment to the position.
Examples of work performed are not to be used for allocation purposes.)
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Assists with configuration planning for automated office systems throughout the agency.
Assists with physical planning as it relates to installation of automated office systems
throughout the agency to include consideration of building modifications, air conditioning
requirements, electrical requirements, cabling, etc.
Provides assistance agency-wide as it relates to the installation and implementation of
automated office systems to include personalization of systems to correspond with the needs
of the users.
Coordinates the implementation of electronic mail processes to include network
communications among state agencies.
Provides assistance in the redesign of office procedures to promote effective and efficient use
of automated office systems.
Develops training programs for principals and users of micro computers and multi-function
office systems.
Develops and documents standards for use, control, updating and maintenance of multifunction automated office systems.
Develops security and control procedures for systems including recovery and backup
procedures.
Performs a continuous review of the overall automated office systems.
Coordinates the preparation of written materials on new methods in order to thoroughly
utilize the facilities of multi-function automated office systems.
Supervises work on specific problems relating to office automation activities.
2047-OFFICE AUTOMATION ANALYST-CS
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Researches and reviews office automation technical developments in hardware and software
equipment to provide supervisory personnel with up-to-date information in this field.
Performs related work as required.
KNOWLEDGE, SKILLS AND ABILITIES:
(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those
needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable
for individual positions in the employing agency.)
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Knowledge of office automation operations, procedures, and equipment.
Knowledge of problem-solving techniques.
Knowledge of personal computers and software.
Ability to motivate people.
Ability to process information logically and solve problems.
Ability to develop training programs related to office automation.
Ability to monitor and resolve problems with automated office systems hardware.
Ability to identify and define user task needs.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with others.
MINIMUM QUALIFICATIONS
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A bachelor's degree from an accredited college or university and three years of teaching,
training, secretarial or administrative work experience, two years of which must have involved
work with multi-function office automation equipment.
Experience in teaching, training, secretarial or administrative work can substitute on a year-foryear basis for the required college.
Vocational/technical training in an area of secretarial science or office/business studies can
substitute at a rate of 720 classroom hours per year for a maximum of two years of the
required experience not involving multi-function office automation equipment.
EFFECTIVE:
12/13/1985
HISTORY: