The Italian e-Procurement System
Luca Mastrogregori
Head of e-Procurement Strategies
Consip Spa
luca.mastrogregori@consip.it
Tirana, 23 May 2012
Status of eprocurement in Italy: role of the operators
5096 Mln
+ 58%
660 Mln
Private Operators
2050 Mln
Regions and other
Public operators
2386 Mln
Consip
3220 Mln
1232 Mln
1141 Mln
252 Mln
76 Mln
2004
2005
2006
2007
2008
2009
2010 Results of the Observatory on eProcurement in PA - School of Management – Politecnico of Milan
Consip’s eProcurement system
Eprocurement portal - www.acquistinretepa.it
2000
2002
2004
e-Marketplace -
On line tenders
eshops
 Purchases within frame
contracts
 Large volumes
 Demand aggregation
 Standardized goods
 Low price volatility
 Frame contracts or ASP
 Large volumes
 Demand aggregation
 Standard
/Specialized goods
 High price volatility
MEPA
 Direct order or RFQ
 Low cost goods
 Spot purchasing
 Highly fragmented
offer
 ecatalogue
Above and Below EU Threshold
•
•
•
2011 results
transaction value 2.600 mln €
orders num. 78.000
active buyers 11.000
2
Only Below
•
•
•
2010/2012
FAs and DPS
 On-line tenders in a
structured and managed
environment (two-stage
procedures)
 Standardised procedures
for commonly used goods &
services with customisation
Above and Below
2011 results
trans. value 240 mln €
orders num. 74.000
active buyers 5.600
NFCs = National Framework Contracts / FAs = Framework Agreements / DPS = Dynamic Purchasing System
The PA Marketplace: buying options
Public users may buy in 2 different ways:
• making a direct purchase selecting goods and services from the catalogue
• negotiating the product quality and service levels with qualified suppliers
(Request for Quotation), handling on-line the entire purchasing process and
digitally signing the order
Public user
Supplier
Direct
purchase
Request for
Quotation
Available product categories
Furnitures
IT HW and
SW
Electric
Gas
material and
providing
air condit.
svcs
equip.
Stationery
Surgical
instruments
Individual
protection
devices
Electric
maint. svcs
Elevators
maint. svcs
Training &
Education
svcs
Cleaning
products
Print &
Copy
equipment
Laboratory
equipment
TLC
products
Office and
road signals
Office
cleaning
svcs
MEPA – Main Results Achieved
2004
2005
2006
2007
2008
2009
2010
2011
Orders
value (M€)
% growth vs
previous year
number
% growth vs
previous year
8,3
-
3.143
-
29,8
259%
9.677
208%
38,2
83,6
172,2
28%
119%
106%
230,6
34%
11.468
28.173
63.245
72.796
19%
146%
124%
15%
254,2
10%
243
-4% *
77.132 74.397
6%
-4% *
309
597
868
1.156
2.088
3.027
4.556
5.100
324
771
1.146
1.809
3.692
5.406
6.640
6.300
on line
Catalogues
on line
Articles
113.207
190.484
226.748
332.465
540.000
540
1.100
1.255
2.748
4.288
1.331.915 1.490.818 1.190.000
on line
Demand
Active buyers
Value orders: 67% RfQ
Average value:
 RfQ: 10.800 €
 Direct Order: 1.500 €
Enterprises
Offer
Enterprises
N. orders: 20% RfQ
5.070
5.339
5.600
 72% micro (<10 )
 21% small
 6% medium
 2% big
Choosing the appropriate e-Proc tool
• Customised
Dynamic
Purchasing
System
Framework Agreement
Buy side
1 supplier
Demand
side
with negotiation
1 supplier
fixed condition
MEPA
mult. suppliers
with negotiation
mult. suppliers
fixed conditions
Framework
Contracts
…
• Standard
• Concentrated
• Standardized
Supply side
• Fragmented
• Specialised
• The adoption of different tools is related to the market (buy and supply side) characteristics
• Wider offering of e-Proc tools
• More business opportunities for SME’s trough e-procurement
Evolution of Consip’s role
• “Awarding
Authority“
• “MARKET MAKER”
Consip role
Dynamic
Purchasing
System
Framework Agreement
1 supplier
Demand
side
with negotiation
1 supplier
fixed condition
MEPA
mult. suppliers
with negotiation
mult. suppliers
fixed conditions
Framework
Contracts
Buyer authonomy
Greater
New e-Proc tools adoption calls for a strategic change in Consip’s role and capabilities
A new “custom” e-procurement Platform for a key role of Consip
From
Central Awarding Authority
to
eproc “market maker”
Change Management driver
 “Users’ oriented system” development and management
 Service Customization and Integration
 Back-end optimization
 User Assistance and Support
8
The new platform functional
architecture
Users
Portal
registration
Catalogue
mgmt
Orders
Negotiation
CONNECTED WITH
CRM
email
9
DWH
DMS
Admin
•New application architecture
•Flexibility and scalebility
•Web 2.0
•Portal e search engine oriented
•Accessibility
A change in the implementation approach
•Evolution in:
– Legislation
– Users needs
– Technology
•2000
•2005
Full
outsourcing
10
New e-proc platform
•2011
•2008
Insourcing
HW & base SW
Insourcing
Application SW