CLUSTER Health Science Education COURSE Understanding Human Behavior WEVIS CODE 0725 Course Description: Within this course, students will learn basic priniciples of human behavior. As a result of this knowledge, students should gain an improved sense of self and build interpersonal relationship skills. The end goal will be the delivery of conscientious, personalized care which conveys respect and sincerity. SKILL SETS Challenges and Satisfactions of Being a Healthcare Provider Philosophy of Individual Worth and Self-Understanding Influences on Behavior Theoretical Perspectives on Developmental Psychology Self-Approval and Acceptance Influence of Emotions on Behavior Adjustments and Threats to Adjustments Defense Mechanisms, Inner Conflict and Frustration Illness and Patient Behavior Patient Behavior and Human Relations in the Provision of Health Care Verbal and Nonverbal Communication Gains and Losses Throughout Life Death, Grief and Caring for the Dying Patient Trends in Health Care Understanding Human Behavior Skill Set Knowledge Objectives Challenges and Satisfactions of Being a Healthcare Provider Students will demonstrate knowledge of Performance Objectives the realities of a health career in relationship to challenges, responsibilities, problems and satisfactions. Students will Skill Set Knowledge Objectives WVEIS 0725 compare satisfaction gained from the approval of others to that of an inner feeling of pride from knowing you performed your job well. determine what is meant for the healthcare provider to set standards of excellence. examine the concepts of mediocrity and empowerment. Philosophy of Individual Worth and Self-Understanding Students will demonstrate knowledge of Performance Objectives the philosophy of individual worth and self-understanding in relation to the provider/patient relationship. Students will Skill Set Knowledge Objectives Influences on Behavior Students will demonstrate knowledge of Performance Objectives examine the “Philosophy of Individual Worth”. describe the ethical role of the healthcare provider in providing quality service in relationship to patient diversity. characterize how “prejudice” can influence the practice of the healthcare worker. determine the relationship between learning and a change in behavior. factors that influence behavior. Students will research the healthcare implications in genetic testing and gene therapy. examine ways in which the developmental process can be influenced during the prenatal and childhood period. differentiate the four dimensions of the developmental process. determine the basic stages of human growth and development. compare responsibility for behavior during childhood and the adult period. examine the five levels of human need as proposed by Maslow. Skill Set Knowledge Objectives determine the process by which a behavior is formed. Theoretical Perspectives on Developmental Psychology Students will demonstrate knowledge of Performance Objectives the major theoretical perspectives within the field of developmental psychology. Students will Skill Set Knowledge Objectives define theory and interpret the role theories play in the understanding of human development. characterize Sigmund Freud, summarizing his theory of personality development. examine Erik Erickson’s theory of psychosocial development. research Lawrence Kohlberg’s psychology of moral development. assess Jean Piaget’s theory of cognitive development. Self-Approval and Acceptance Students will demonstrate knowledge of Performance Objectives concepts of self-approval and acceptance and the influence each have on human behavior. Students will Skill Set Knowledge Objectives determine the differences between self-concept and self-esteem. distinguish the six step method of the problem-solving process. examine the “martyr complex”. determine the correlation between approval and disapproval in relationship to the person giving it. assess the role of conformity in acceptance. differentiate between sympathy and empathy. Influence of Emotions on Behavior Students will demonstrate knowledge of Performance Objectives how emotions influence behavior and how to use this knowledge in relationships with patients. Students will examine emotions and their psychological effects. critique “stress”, “mind talk” and “stressor”. determine the essential characteristics of unconditional love. establish the meaning of “temperament”. Skill Set Knowledge Objectives Adjustments and Threats to Adjustments Students will demonstrate knowledge of Performance Objectives list factors that influence formation of temperament. the process of adjustment. potential threats to adjustment occurring during childhood, adolescence and adulthood. Students will Skill Set Knowledge Objectives examine “adjustment” by comparing and contrasting a person who is well adjusted versus one who is poorly adjusted. determine steps for adapting to a new situation. identify the role of the healthcare worker in the modification of behavior in consideration of the code of ethics. differentiate six life stages in which milestones can threaten adjustments, naming one significant change occurring in each stage. recognize five long term effects of child abuse. determine three stressors that adolescents commonly experience. examine traumatic effects of discrimination, sexism, rape, and domestic violence. Defense Mechanisms, Inner Conflict and Frustration Students will demonstrate knowledge of Performance Objectives behaviors resulting from defense mechanisms, inner conflict and frustration. the role of the healthcare provider in the recognition and reduction of behaviors resulting from defense mechanisms. Students will Skill Set Knowledge Objectives examine defense mechanisms and explain their purpose. compare substance dependency and defense mechanisms. determine actions that can reduce a patient’s need for defensive behavior. assess three types of inner conflict. determine the meaning of frustration, examining underlying causes and effects. relate a general approach to dealing with frustration. Illness and Patient Behavior Students will demonstrate knowledge of emotional responses to illness. behaviors that are indicators of emotional responses to illness. Performance Objectives Students will determine six general physical and emotional effects of illness. assess seven influences on patients’ reactions to illness. examine guidelines for providing effective care for patients’ reactions to illness. Skill Set Knowledge Objectives Patient Behavior and Human Relations in the Provision of Health Care Students will demonstrate knowledge of Performance Objectives common behavior patterns of patients. appropriate strategies for use in the provision of health care. Students will Skill Set Knowledge Objectives examine five communication techniques that may be used when responding to patients. articulate five guidelines for becoming an effective member of the healthcare team. Verbal and Nonverbal Communication Students will demonstrate knowledge of Performance Objectives verbal and nonverbal communication principles. Students will Skill Set Knowledge Objectives provide five examples of nonverbal behavior that convey a message. recognize and interpret nonverbal behavior. examine message discrepancy. determine why assumptions and expectations can be a source of communication breakdown. distinguish ways in which the healthcare provider can assist with the clarification of communication. Gains and Losses Throughout Life Students will demonstrate knowledge of Performance Objectives the effects of losses that occur throughout the lifespan. effective coping skills for dealing with losses throughout the lifespan. Students will determine the effects of suppressed emotions. discuss common reactions of survivors to various causes of death. examine appropriate responses of the healthcare provider in situations involving suicide. differentiate euthanasia, including active and passive, complete and incomplete suicide and assisted-suicide. relate seven guidelines for coping with loss and helping others to do so. Skill Set Knowledge Objectives Death, Grief and Caring For The Dying Patient Students will demonstrate knowledge of Performance Objectives the emotional, physical and legal facts involved in the care of patients during the process of death and dying. Students will Skill Set Knowledge Objectives relate how attitudes toward death have changed from past to present. define thanatology. interpret the Uniform Anatomical Gift Act. examine the following Advanced Directives: Do Not Resuscitate, Patient SelfDetermination Act, Advanced Medical Directives, Living Will and Durable Power of Attorney. differentiate grief, anticipatory grief, bereavement and interment. compare the common aspects of the grief model offered by Dr. Kubler-Ross and Oates. recognize five indications of unresolved grief. establish five guidelines for assisting the family of a dying patient. characterize five fears common to those dying. relate the primary focus of palliative care. determine three reasons why patients should be informed of a terminal illness. examine five guidelines for meeting the needs of a dying patient. Trends in Health Care Students will demonstrate knowledge of Performance Objectives people who have made significant contributions to healthcare. current trends in health care. Students will recognize the contribution of the following people: Leuwenhoek, Lister, Koch, Pasteur, Jenner, Salk, Pierre and Curie, Roentgen, Freud, Simonton, Shealy, Dossey, and Benson. determine components of the scientific model and empirical data. differentiate alternative therapy, complementary therapy and holistic care. relate the meaning “placebo effect”. distinguish the physical and psychological effects of relaxation and meditation. demonstrate a technique for relaxation and meditation. recognize four possible indicators of quackery. examine the primary characteristics of a holistic approach to health care. differentiate the difference between the “D.O.” , “M.D.”, and “D.C.”.