MGT 4472 TUAA Fall 2015 | Davis | 8/12/15 Troy University Sorrell College of Business MGT 4472 TUAA Organizational Behavior Fall 2015 Syllabus Professor: Shelley Davis Office Location: 238I Bibb Graves Hall Office Hours: T/TH 10:00 AM – 3:00 PM E-mail: sadavis@troy.edu Office Phone: 334-670-3967 Class Time: T/TH 2:30 – 3:45 Class Location: Bibb Graves 223 Prerequisites: Pre-Business Core, MGT 3300 Description: A study of individual and group behavior in business organizations Objectives: On completion of the course, the student should be able to: Explain the concept of an organization’s corporate culture and its effects on the behavior of individuals and groups in organizations. List and describe major personality, power, and need theories as they relate to individual behavior within organizations. Describe communication processes between individuals and within organizations. Define and demonstrate how various leadership and motivational models may be used best to improve productivity and job satisfaction within organizations. Evaluate and apply alternative approaches to organization, job, and work design. Discuss methods for undertaking planned-change programs within organizations Purpose: To provide an understanding of how interaction among individuals and groups affects the performance of business organizations. This course covers the concepts, logic, methodology, and terms used by the technicians in the field of organizational behavior. It also presents the latest developments in the field and addresses research patterns and trends in organizational behavior. BABA/BSBA General Business major specified elective (Small Business and Entrepreneurship concentration) or Management major requirement. Required Text: Robbins, S. P., & Judge, T. A. (2015). Organizational Behavior (16th ed.). Upper Saddle River, NJ: Prentice Hall. Other Materials: Students will need to bring Scantron forms to all exams. 1 MGT 4472 TUAA Fall 2015 | Davis | 8/12/15 Grading Assessments Methods: Exam 1 Exam 2 Exam 3 Exam 4 Team Paper Team Presentation Peer Evaluation Activities & Participation Total Grading Scale: Weight (points) 15 15 15 15 10 10 10 10 100 A B C D F Note. Grades are based on your individual performance not on effort, personality, potential, or need. Final grades will not be increased for any reason other than calculation error. It is the student’s responsibility to earn the desired grade. I am only the “grade keeper.” 90-100 points 80-89 points 70-79 points 60-69 points 0-59 points Class Procedure: The method of instruction for the class will consist of lecture and group interaction. It is essential that each student prepare for class to insure active participation. Please respect the rights of others to express their views and provide the setting for meaningful discussions. Each lecture will be based on the chapter(s) assigned for that day (see the course schedule) and any supplemental materials provided by the instructor. In addition, videos and case studies may be used to understand the practical application of the concepts presented in the lectures. Course Team Project (20%) (Written Paper = 10%; Presentation = 10%): Requirements: To increase students’ understanding of work team dynamics, students will be required to work in randomly-selected teams on a project to be presented on the scheduled dates. Team members will meet outside of class to work on their project. During the course of the semester, teams will choose a topic, form a team contract, submit a project proposal, develop a written paper, and prepare and give a presentation to the class. Students will also evaluate their other team members’ contribution. Your project could focus on one of the following: Research Paper – This consists of an exploration of an important practice in OB that goes well beyond the discussion of the topic covered within the course and which draws from both relevant practitioner and academic research. Applied Case Analysis - Applying knowledge gained through course material and independent research to assess an OB practice, problem, challenge, etc. using a team member’s organization as the case study. Current Events – Students may pick a particular OB topic of interest and discuss the topic through a series of current events. Another approach if approved by the instructor. Key project deadlines: September 10 – Project proposal and Team contract due by end of class November 17 - Paper and Presentation slides due by end of class November 19 - Team evaluations due by end of class 2 MGT 4472 TUAA Fall 2015 | Davis | 8/12/15 Written papers should be a minimum of 10 double-spaced pages and should be written in a professional manner (e.g., free from grammatical errors and typos, no slang, etc.). Each team is required to make a 15-20 minute (25 minutes maximum) PowerPoint class presentation on their topic on the designated class day. Presentations are expected to be conducted in a professional manner. That is, each presentation should be well-organized, clear, succinct, and comprised of reasonable content (practice, practice, practice). Students should be prepared to answer any questions from classmates and the instructor after the conclusion of the presentation. All team members must participate during the presentation. That is, all team members should speak for relatively equal amounts of time during the presentation. Teams should notify the instructor immediately if any team members do not “carry their weight” in preparation for or participation in the presentation. Any “free loader” will be penalized in his or her team project grade. Further information will be provided in Blackboard. Peer Evaluation (10%): Your peers will evaluate your contribution to the team project (provided at end of syllabus). Peer evaluations account for 10% of the final grade. Failure to complete and submit a peer evaluation form will result in a zero for this grade component. In-Class Activities and Participation (10%): In-class activities and participation will account for 10% of the final grade. Therefore, it pays to be involved and to speak up. If you are not in class, you cannot participate. However, participation is not simply attending class. Exams (15% each): A total of four exams will be administered on designated days during the term (see schedule for details). Exam questions will come primarily from information presented in lecture but may also include information from videos shown in class, class activities, class discussions, text material, and supplemental readings discussed in class. In preparing for exams, students should study the material for details, understanding, and application. The format for exams will be multiplechoice and/or short answer. Students should bring a Scantron sheet with them to all exams. Exams will not be returned to students, but each student will receive information regarding the numerical grade on Blackboard. All students are welcome and encouraged to review the exams during office hours. Attendance Attendance is mandatory for this course. Arrangements for excused absences must Policy: be made prior to the absence. It is the responsibility of the student to obtain all information and materials presented (including materials covered, handouts, videos, etc.) during his/her absence. I do not repeat lectures or perform the tutoring function for students who are absent. Excused absences have the following characteristics: a. Professor was informed prior to the absence. b. Professor determines that the absence is excused. 3 MGT 4472 TUAA Fall 2015 | Davis | 8/12/15 c. Absence is of the following type: 1. Participation in a documented official university function that does not permit the student’s class attendance (e.g., participation in athletic events, field trips, etc.) 2. Severe illness: a hospital stay, or a doctor's excuse saying that it is impossible for student to attend class(es) (this does not include scheduled medical appointments nor driving someone else to doctor). 3. Death of immediate family member 4. Appearance in court 5. Personal situations that are approved by the professor in advance of the time the student is to be absent. d. Written documentation (e.g., doctor’s excuse, dated obituary, ticket or summons) must be provided. Make-Up Policy: Make-up exams will only be allowed for documented, approved absences (see Attendance Policy) during the course meeting dates. Make up exams are administered only to students who have received approval from the professor prior to the test date, or immediately after the absence, if it is not otherwise possible at the professor’s discretion. Any exam missed due to an unexcused absence receives a grade of zero. If a student needs to individually review or question the grading of an exam, then he/she may see the professor after class or during office hours. In class exercises cannot be made up but will not count against you if your absence is excused and approved in advance. All presentations will be given on the assigned day and time. If a student misses their presentation, that student will receive a zero unless an excused absence prevents the student from being present. Incomplete The instructor may report an Incomplete (grade of I) for a student whose progress in Grade Policy: a course has been satisfactory (e.g. the student is passing the course), but who is unable to complete the course grading requirements because of documented circumstances beyond his/her control. An incomplete grade will not be automatically assigned, but must be requested by the student and approved by the instructor. It is at the discretion of the instructor whether to approve a student’s request for an incomplete grade. Students must submit a completed “Petition for an Incomplete Grade” form prior to assignment of a course grade. A grade of incomplete may not be removed by repeating the course. It is the student's responsibility to contact the instructor regarding the deadline for completing all course requirements. Any student who receives a grade of “Incomplete” must adhere to the work completion deadline set by the instructor, not to exceed 9 weeks from the date of the end of the semester that the “I” was awarded. This deadline applies whether or not the student re-enrolls for the semester following the assignment of the incomplete grade(s). If a student fails to clear the incomplete within the specified time period, the “I” will automatically be converted to an “FI” which is calculated as an “F” when determining grade point average. Please refer to the Undergraduate Catalog for further details. Additional Services: Americans With Disabilities Act (ADA) Troy University, under the guidelines of ADA and the Rehabilitation Act, makes reasonable accommodations for documented physical and mental limitations of otherwise-qualified individuals with disabilities. To provide the best possible services to students, employees, and visitors, Troy University has 4 MGT 4472 TUAA Fall 2015 | Davis | 8/12/15 designated Disability Services Coordinators and Human Resources representatives on each campus as responsible parties for coordinating accommodations for persons with disabilities. For more information about physical access to building or grounds, academic or workplace accommodations, or other ADA related services, individuals should contact a Disability Services Coordinator or Human Resources representative on their campus of attendance. Specific information regarding the ADA, including contact information for responsible parties, can be found at the following link: http://trojan.troy.edu/employees/humanresources/documents/ADAPolicy2003.h tm The Writing Center: http://www.troy.edu/writingcenter/ ComputerWorks: http://www.troy.edu/computerworks/ Student Support Services: http://www.troy.edu/studentsupportservices/ Cell Phone and Use of any electronic devise (cell phone, tablet, laptop, etc.) by students in the Other Electronic instructional environment is prohibited unless explicitly approved on a case-by-case Devices: basis by the instructor of record or by the Office of Disability Services in collaboration with the instructor. Cell phones and other communication devices may be used for emergencies, however, but sending or receiving non-emergency messages during a class meeting is forbidden by the University. Use of a communication device to violate the Troy University “Standards of Conduct” will result in appropriate disciplinary action (See pp. 42-52 of the Oracle). In order to receive emergency messages from the University or family members, devices must be in a vibration, or other unobtrusive mode. Students receiving calls that they believe to be emergency calls must answer quietly without disturbing the teaching environment. If the call is an emergency, they must move unobtrusively and quietly from the instructional area and notify the instructor as soon as reasonably possible. Students who are expecting an emergency call should inform the instructor before the start of the instructional period. Standards of The commission of or the attempt to commit any cheating and/or plagiarism are in Conduct and violation of the Standards of Conduct at Troy University (please refer to the Plagiarism: Undergraduate Catalog for more information), and may be disciplined up to and including suspension and expulsion. Plagiarism is the passing off of the thoughts or works of another as one’s own. Plagiarism involves giving the impression that a person has thought, written, or produced something that has, in fact, been borrowed from another. Plagiarism may result from poor technique of citation or more serious cases as copying the work of another person; submitting the work of another person; or closely paraphrasing a piece of work without due acknowledgement. Depending on the circumstances, the penalty imposed for plagiarism may include warning, resubmission, loss of marks, failure on a particular assignment or course, or a charge of misconduct to be dealt with by Troy University. Communication: Email and Blackboard are official means of communication. Students are required to regularly check their Troy email and Blackboard account. Class announcements may be sent via email, posted in the announcement section of the Blackboard course website, or announced directly in class. Changes to The instructor reserves the right to make changes to the syllabus as necessary, both Syllabus: in content and in scheduling; it is the student’s responsibility to be aware of these changes. 5 MGT 4472 TUAA Fall 2015 | Davis | 8/12/15 Course Material: The course will use the Blackboard course management system for delivery of material. The web address for this tool is http://troy.blackboard.com. Read your syllabus and check postings (i.e., course materials, grades, etc.) on Blackboard. Contesting Grades may be contested for 5 days after they are posted on Blackboard. Exam Grades: scores will be changed ONLY if a calculation error is made by the instructor. Extra Credit: If extra-credit opportunities occur, they will be announced in class or electronically with a deadline. All students will have equal opportunity to complete extra-credit opportunities if they occur. Expectations of Students are expected to: Students: Punctually attend all scheduled classes. Be responsible for all instructions and assignments given in class or posted via Blackboard, as well as for the supporting textbook content. Read the textbook material before the lecture covering that material. This leads to a better understanding of the lecture as well as the opportunity to ask questions about material(s) in the text that were unclear or that the student did not understand. Hand in assignments by the assigned due date and time. Late work will not be accepted. Use their Troy University email address when communicating with their instructor. Class Feedback: Feedback (e.g., regarding course materials, classroom instruction, testing and evaluation, and the classroom environment) is welcome and encouraged. Please feel free to send a note or talk to me before or after class with comments and suggestions. 6 MGT 4472 TUAA Fall 2015 | Davis | 8/12/15 MGT 4472 TUAA FALL 2015 TENTATIVE* COURSE SCHEDULE Date Reading Assignment/ Lecture Topic Aug. 13 18 20 25 27 Sept. 1 3 8 Assignments Due/Additional Information Course Introduction Chapter 11: Communication Chapter 1: What is Organizational Behavior? Chapter 2: Diversity in Organizations Team Assignments Chapter 3: Attitudes and Job Satisfaction Chapter 4: Emotion and Moods Review and catch-up day Exam 1 (Chapters 11, 1, 2, 3,4) Project Proposal and Team Contract 10 Chapter 5: Personality and Values Due Chapter 6: Perception and Individual Decision 15 Making 17 Chapter 7: Motivation Concepts 22 Chapter 8: Motivation: From Concepts to Application 24 Chapter 9: Foundations of Group Behavior 29 Review and catch-up day Oct. 1 Exam 2 (Chapters 5, 6, 7, 8, 9) 6 Chapter 10: Understanding Work Teams 8 Chapters 12: Leadership 13 Chapter 13: Power and Politics 15 Chapter 14: Conflict and Negotiation 20 Chapter 14: Conflict and Negotiation 22 Chapter 15: Foundations of Organizational Structure 27 Review and catch-up day 29 Exam 3 (Chapters 10, 12, 13, 14, 15) Nov. 3 No In-Class Meeting – work on TBD assignment 5 Chapter 16: Organizational Culture 10 Chapter 17: Human Resource Policies and Practices Chapter 18: Organizational Change and Stress 12 Management 17 Team Presentations Team paper & slides due 19 Team Presentations Team member evaluations due 24 Fall Break – No Class 26 Thanksgiving Holiday – No Class Dec. 1 Review and catch-up day FINAL EXAM (EXAM #4): Chapters 16, 17, 18 4 Friday, December 4, 2015: 2:00 – 4:00 PM *The instructor reserves the right to make changes to the syllabus as necessary, both in content and in scheduling. It is the student’s responsibility to be aware of and comply with any changes. 7 MGT 4472 TUAA Fall 2015 | Davis | 8/12/15 Dates to Remember: Aug. 12 W Classes Begin 100% Payment of Semester Charges Due [or] 1st Payment Due Date (Troy Campus students on payment plan only) Aug. 17 M Last Day to Withdraw without Financial Penalty (may not withdraw on Trojan Web Express)* Last Day to Add a Course in Person by 5:00 p.m Last Day to Drop a Course in Person by 5:00 p.m. Without Financial Penalty* Last Day to Add a Course on Trojan Web Express Last Day to Drop a Course Without Financial Penalty on Trojan Web Express* Sept. 7 M Labor Day Holiday Sept.10 Th 2nd Payment Due Date(Troy Campus students on payment plan only) Oct.12 M 3rd Payment Due (Troy Campus students on payment plan only) Oct.16 F Last Day to Remove an Incomplete Grade from Previous Term/Semester Oct.19 M Last Day to Drop or Withdraw a Course in Person by 4:30 p.m. Last Day to Drop or Withdraw (May not Withdraw on Trojan Web Express) Oct. 26-27 M-T Early Spring Registration – By Classification Oct. 28-30 W-F Early Spring Registration – All Students Nov. 6 F Last Day to File Intent to Graduate, Spring 2016 Nov. 11 W Veterans’ Day Holiday Nov. 23-29 M-Sun Fall Break and Thanksgiving Holidays Dec. 1 T Classes End Dec. 2 W Dead Day Dec. 9 W Dec. 11 F Commencement Troy Campus Last Day for 16-Week Semester Classes Make-up Examination Examinations End * There will be a fee of $30.00 assessed for any course dropped after this date. 8 MGT 4472 TUAA Fall 2015 | Davis | 8/12/15 Peer Evaluation -- Team #______ (Due by end of class on November 19, 2015) Your Signature: ______________________________ 1.Contributions to the team project, both quality and quantity 2.Presenting the team project in class 3.Communicating with the team 4.Attending team meetings 5.Getting along with other team members 6.Delivering results on time Total points (Points out of 100 will be converted to points out of 10): Peer 6 Peer 5 Peer 4 Peer 3 Peer 2 Peer 1 ITEM Rating Scale Print Name: 0-30 0-20 0-10 0-10 0-10 0-20 100 Note. 1. Your ratings should reflect how well each of you peers has worked on your team project in your team. 3. You cannot rate yourself. You must rate all other members in your team. 4. The following rating forms will not be considered: incomplete rating forms, any rating forms that one peer receives more than 100 points, and any rating forms that everyone on a team receives ratings. 5. Peer evaluation will account for 10% of your final grade. Any additional comments or things I should know can be written below. 9