Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
Name/Position Title
Steve Abercrombie
Technical Support Manager
Mike Akers
CEO
Charles Alexander
Joe Alexander
Associate Dean
Tim Anderson
Asst Admin/CNO SCCH
Michelle Arnold
Quality Risk Manager
Velisa Baker
Organization
UT-Battelle, LLC
Power Systems, Inc.
Tennessee Small Business
Development Center
Belmont University/Massey School
Mountain States Health Alliance
Middle Tennessee Medical Center
CIGNA Government Services
Julia Ball-Matteon
CIGNA Government Services
Pal Barger
Founder and Chairman
Kristina Bartlett
Director
Chris Beaulieu
Director-Quality
Bob Bell
President
Bob Bennes
Global Mining Finance Manager
Robert Bennett
CEO
Kathy Bevins
Pal's Sudden Service
Jerry Bird
FranNet
Steve Bishop
CIGNA Government Services
Leslie Boughers
Communications Specialist
Adrienne Brandon
CFO
Larry Bridgesmith
Senior Fellow
Bristol Tennessee Essential Services
NOT TO BE USED FOR SOLICITATION
Roan Scholars Leadership Program
Cummins Filtration
Tennessee Tech University
Caterpillar Financial Services
Alternative Service Concepts, LLC
Lake Pointe
TRICOR
Institute for Conflict Management
Address
One Bethel Valley Road, MS-6199
Oak Ridge TN 37831-6199
5700 Casey Drive
Knoxville TN 37909
1480 Nashville Pike
Gallatin TN 37066
1900 Belmont Blvd.
Nashville TN 37212
400 N State of Franklin Road
Johnson City TN 37604
1700 Medical Center Pkwy
Murfreesboro TN 30129
2 Vantage Way
Nashville TN 37228
2 Vantage Way
Nashville TN 37228
327 Revere St
Kingsport TN 37660
807 University Pkwy
Johnson City TN 37614
1200 Fleetguard Road
Cookeville TN 38506
P. O. Box 5007
Cookeville TN 38505
2120 West End Ave
Nashville TN 37203-0001
100 Rushing Brook Circle.
Nashville TN 37221
1996 Hwy. 75
Blountville TN 37617
633 Chestnut Street
Chattanooga TN 37450
2 Vantage Way
Nashville TN 37228
2470 Volunteer Parkway
Bristol TN 37620
240 Great Circle Rd, Suite 310
Nashville TN 37228
1406 Grandview Drive
Nashville TN 37215
Phone/E-mail
865-574-8869
abercrombijs@ornl.gov
866-862-7903
makers@power-systems.com
615-230-4780
charles.alexander@volstate.edu
615-460-6480
joe.alexander@belmont.edu
276-782-1261
andersontc@msha.com
615-396-4104
michelle.arnold@mtmc.org
velisa.baker@cigna.com
julia.matteon@cigna.com
423-246-3801
pal@palsweb.com
423-439-7461
bartlettk@etsu.edu
931-528-9614
chris.d.beaulieu@cummins.com
931-372-3241
twatson@tntech.edu
615-341-8050
Robert.Bennes@cat.com
615-360-0253
robert.bennett@ascrisk.com
423-279-7733
kbevins@lpointe.com
423-591-4860
jbird@frannet.com
Steve.bishop@cigna.com
423-793-5511
lboughers@btes.net
615-741-5705
adrienne.brandon@tn.gov
615-966-7145
larry.bridgesmith@lipscomb.edu
Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
Name/Position Title
Doug Brock
Organization
Kendall Electric
Craig Brooks
Wackenhut Services
Lee Brooks
Wackenhut Services
Mike Browder
CEO
Karen Brown
Regional Economic Dev. Specialist
Mary Jean Broyles
Bristol Tennessee Essential Services
Brenda Burnett
Underwriting Manager
Brantley Burris
First Community Mortgage Inc.
Larry Burris
Lake Pointe
Paul Cahill
VP Manufacturing & Secretary
Pam Caruthers
Sofix Corporation
ReEtta Catlin
Quality Auditor
Tom Cauley
Executive Director
Beverly Cawthon
VP Business Operations
Amber Chadwell
Director of Nursing
Shayne Champion
Compliance Analyst
Bill Chepul
Operations Consultant
Sandy Cherry
Director of Strategy and Program
Development
Em Cobble
VP, CSO
Sarah Coble
Aegis Sciences Corporation
NOT TO BE USED FOR SOLICITATION
State of Tennessee Department of
Economic & Community Development
UT-Chattanooga
Lake Pointe
CIGNA Government Services
Wayne County ECD
Aegis Sciences Corporation
NHC Scott HealthCare
TVA
BlueCross BlueShield of Tennessee
Vanderbilt University Medical Center
Parkwest Medical Center
Aegis Sciences Corporation
Address
2120 Sargent Daly Drive
Chattanooga TN 37421
161 Mitchell Road
Oak Ridge TN 37830
161 Mitchell Road
Oak Ridge TN 37830
2470 Volunteer Parkway
Bristol TN 37620
444 Neal Street, Suite A
Cookeville TN 38501
207 Race Hall, 615 McCallie Avenue
Chattanooga TN 37403
275 Robert Rose Drive
Murfreesboro TN 37129
1996 Hwy. 75
Blountville TN 37617
1996 Hwy. 75
Blountville TN 37617
2800 Riverport Road
Chattanooga TN 37406
2 Vantage Way
Nashville TN 37228
515 Great Circle Road
Nashville TN 37228
795 Main Street
Clifton TN 38425
515 Great Circle Road
Nashville TN 37228
2380 Buffalo Rd
Lawrenceburg TN 38464
1101 Market St Sp 1A-c
Chattanooga TN 37402
1 Cameron Hill Circle
Chattanooga TN 37402
1301 Medical Center Drive 3812-B
Nashville TN 37232-5999
Phone/E-mail
423-593-2034
brockda@comcast.net
865-276-9292
chandlervc@wsi-or.net
865-276-9292
chandlervc@wsi-or.net
423-793-5530
mbrowder@btes.net
931-520-1094
karen.brown@tn.gov
423-425-4221
Mary-Broyles@utc.edu
615-896-4141
brenda.burnett@fcmpartners.com
423-279-7733
blburris@lpointe.com
423-279-7733
lburris@lpointe.com
423-624-3500
cahill@sofix.net
Pam.caruthers@cigna.com
9352 Park West Blvd
Knoxville TN 37923
515 Great Circle Road
Nashville TN 37228
865-373-1010
mnickel@covhlth.com
sarah.coble@aegislabs.com
615-255-2400
reetta.catlin@aegislabs.com
931-676-3118
Director@waynecountyecd.org
bcawthon@aegislabs.com
931-762-9418
achadwell@nhcscott.com
423-751-3879
schampion@tva.gov
423-535-5759
kittipong_wattanawongsawang@bcbst.com
615-936-6088
sandy.cherry@vanderbilt.edu
Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
Name/Position Title
Barry Collins
Organization
Wackenhut Services
Susan Cook
Executive Director
Thom Crosby
President & CEO
Susan Cunningham
Director of Offender Development &
Transitional Services
Brenda Curtis
Open Arms Care Corporation
Andy Czuchry
AFG Industries Chair of Excellence
Bill Daffron
Owner
Teresa Dail
Administrative Director Supply Chain
Brian Dakin
Administrative Director
Jen Dangelo
Manager Online Center
Cody De Vos
East Tennessee State University
Kevin Denton
Corporate Finance Manager
Rebecca Diaz
Mountain States Health Alliance
Jeffrey Dice
VP, Behavioral Services
Michael Dinkins
Parkwest Medical Center
Jim Doane
CIGNA Government Services
Reynold Douglas
Facility Services Manager
Clayton Dowell
Supervisor of Fiber Optic Engineering
John Doyle
AVP, VA/Regional CFO
Michelle Doyle
City of Germantown
NOT TO BE USED FOR SOLICITATION
Pal's Sudden Service
TRICOR
Wackenhut Services
Hollybrook Farms Kennel
Vanderbilt University Medical Center
Vanderbilt University Medical Center
Tennessee Small Business Development
Center
Emma Email Marketing
CIGNA Government Services
UT-Chattanooga
Bristol Tennessee Essential Services
Mountain States Health Alliance
CIGNA Government Services
Address
161 Mitchell Road
Oak Ridge TN 37830
7271 Nolensville road
Nolensville TN 37135
327 Revere St
Kingsport TN 37660
240 Great Circle Rd., Ste 310
Nashville TN 37069
Phone/E-mail
865-276-9292
chandlervc@wsi-or.net
615-776-1011
scook@openarmscare.org
423-246-3801
thom@palsweb.com
615-741-5705
Susan.D.Cunningham@tn.gov
161 Mitchell Road
Oak Ridge TN 37830
P.O. Box 70619
Johnson City TN 37614
4456 Highway 11W
Blountville TN 37617
1301 Medical Center Dr TVA B705
Nashville TN 37232
21st Avenue South
Nashville TN 37232
TTU P.O. Box 5023
Cookeville TN 38505
2120 8th Ave. S.
Nashville TN 37204
400 N State of Franklin Road
Johnson City TN 37604
2 Vantage Way
Nashville TN 37228
9352 Park Wes Medical Center
Knoxville TN 37923
207 Race Hall, 615 McCallie Avenue
Chattanooga TN 37403
2 Vantage Way
Nashville TN 37228
1930 S. Germantown Rd
Germantown TN 38138
2470 Volunteer Parkway
Bristol TN 37620
400 N State of Franklin Road
Johnson City TN 37604
2 Vantage Way
Nashville TN 37228
865-276-9292
chandlervc@wsi-or.net
423-439-7444
czuchry@etsu.edu
423-323-1511
wdaffronjr@chartertn.net
615-322-4813
teresa.dail@vanderbilt.edu
615-414-0272
brian.dakin@vanderbilt.edu
931-372-3706
jdangelo@tntech.edu
615-296-0841
cody@myemma.com
423-431-6897
dentonkm@msha.com
Rebecca.Diaz@cigna.com
865-374-7102
mnickel@covhlth.com
423-425-4221
Michael-Dinkins@utc.edu
jim.doane@cigna.com
901-757-7235
rdouglas@germantown-tn.gov
423-793-5542
cdowell@btes.net
423-857-7104
doylejl@msha.com
Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
Name/Position Title
Abbey Dyer
Organization
CIGNA Government Services
April Eads
Economic Development Manager
Doug Edema, MD
VP, Pres/CEO, MSMG
Darrell Edwards
Vice-President
Doug Edwards
Chief Administrative Officer
Sherie Edwards
AVP, Government Relations &
Compliance
Heidie Egan
Business Excellence Coordinator
Susan Elkins
VP Extended Programs & Regional
Development
Pam Ervin
Bristol Tennessee Essential Services
Elizabeth Eubanks
Administrator
Rhea Feathers
HR Manager
Nancye Feistritzer
Associate Hospital Director
Megan Feltes
NHC Scott HealthCare
Mark Field
Senior VP of Membership
Tamera Fields
VP Quality
Matt Finney
Manager, Creative Business Solutions
Donn Fisher
Executive Director/CEO
Ashley Floyd
Compliance Specialist
Kenyon Floyd
Training Supervisor
Jim Ford
Program Manager
Knoxville Chamber
NOT TO BE USED FOR SOLICITATION
Mountain States Health Alliance
La-Z-Boy Tennessee
Video Gaming Technologies, Inc.
State Volunteer Mutual Insurance Company
CIGNA Government Services
Tennessee Tech University
Wackenhut Services
First Community Mortgage Inc.
Vanderbilt University Medical Center
Emma Email Marketing
Mountain States Health Alliance
BlueCross BlueShield of Tennessee
MSQPC-The Quality Center
BlueCross BlueShield of Tennessee
CIGNA Government Services
Tennessee Center for Performance
Excellence
Address
2 Vantage Way
Nashville TN 37228
2470 Volunteer Parkway
Bristol TN 37620
400 N State of Franklin Road
Johnson City TN 37604
500 Walnut Grove Road
Dayton TN 37321
155 Franklin Rd., Suite 255
Brentwood TN 37027
101 Westpark Drive, Ste.300
Brentwood TN 37027
Phone/E-mail
abbey.dyer@cigna.com
2 Vantage Way
Nashville TN 37228
5 William L. Jones Drive
Cookeville TN 38505-0001
heidie.egan@cigna.com
161 Mitchell Road
Oak Ridge TN 37830
2380 Buffalo Rd
Lawrenceburg TN 38464
275 Robert Rose Drive
Murfreesboro TN 37129
1211 Medical Center
Nashville TN 37232
2120 8th Ave. S.
Nashville TN 37204
17 Market Square
Knoxville TN 37902
400 N State of Franklin
Johnson City TN 37604
1 Cameron Hill Circle
Chattanooga TN 37402
22 N. Front Street - Suite 200
Memphis TN 38103
2408 Mowbray Pike
Soddy Daisy TN 37379
2 Vantage Way
Nashville TN 37228
8701-58 Olde Colony Trial
Knoxville TN 37923
865-276-9287
chandlervc@wsi-or.net
931-762-9418
eeubanks@nhcscr.com
615-896-4141
rhea.feathers@fcmpartners.com
615-343-3934
susie.leming-lee@vanderbilt.edu
615-296-0858
megan@myemma.com
865-246-2607
mfield@knoxvillechamber.com
423-431-6104
fieldsta@msha.com
423-535-3430
kittipong_wattanawongsawang@bcbst.com
901-543-3551
dfisher@memphischamber.com
423-535-7049
summer_floyd@bcbst.com
615-479-2181
kenyon.floyd@cigna.com
865-679-2376
jim.ford@tncpe.org
423-793-5532
aeads@btes.net
423-431-6111
edemada@msha.com
423-775-3900
kforsten@la-z-boy.com
615-372-1007
doug.edwards@vgt.net
615-846-8205
sheriee@svmic.com
931-372-3394
selkins@tntech.edu
Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
Name/Position Title
Rob Gaddis
Risk Management Manager
Richard Gambrell
Organization
Caterpillar Financial Services
Linda Garceau
Dean
Matt Garland
East Tennessee State University
John Garrity
UT-Chattanooga
State of Tennessee Department of
Economic & Community Development
Wackenhut Services
Strodtbeck George
Executive Director - Quality and COS
Don Goolsby
GM, Engineering Services
Scott Gordy
IT Admin III
Don Green
Executive Director
Debra Grimes
Assoc. Director Training & Organizational
Development
Sarah Hagovsky
Cummins Inc.
Craig Haley
Director, R&D
Scott Hamilton
VP, CFO
Walt Hanna
Director of Training
Greg Hanners
Sr. Strategic Planning Consultant
Debbie Harley
Assist. Professor
Vicki Henley
Director
Jeffrey Hill
Associate Director
Austin Hobgood
Process Improvement Specialist
Brenda Hogan
Director, Clinical Outcomes
K&N Management
NOT TO BE USED FOR SOLICITATION
TRICOR
Institute for Public Service
UT Law Enforcement Innovation Center
Vanderbilt Medical Group
CIGNA Government Services
Parkwest Medical Center
MSQPC-The Quality Center
Caterpillar Financial Services
East Tennessee State University
Tennessee Small Business Development
Center
Vanderbilt University Medical Center
Aegis Sciences Corporation
Maury Regional Medical Center
Address
2120 West End Ave
Nashville TN 37203-0001
207 Race Hall, 615 McCallie Avenue
Chattanooga TN 37403
PO Box 70655
Johnson City TN 37614
207 N. Boone St. Suite 800
Johnson City TN 37604
161 Mitchell Road
Oak Ridge TN 37830
500 Jackson St
Columbus IN 47202
1501 County Hospital Road
Nashville TN 37218
105 Student Services Building
Knoxville TN 37996
1201 Oak Ridge Turnpike
Oak Ridge TN 37830
3812b TVC, 1301 Medical Center
Drive
Nashville TN 37232-5100
2 Vantage Way
Nashville TN 37228
11570 Research Blvd
Austin TX 78759
9352 Park West Medical Center
Knoxville TN 37923
22 N. Front Street - Suite 200
Memphis TN 38103
2120 West End Ave
Nashville TN 37203-0001
Campus Box 70548
Johnson City TN 37614
TTU P.O. Box 5023
Cookeville TN 38505
2135 Blakemore Ave
Nashville TN 37212
515 Great Circle Road
Nashville TN 37228
1224 Trotwood Avenue
Columbia TN 38401
Phone/E-mail
615-341-5000
Robert.Gaddis@cat.com
423-425-4221
Richard-Gambrell@utc.edu
423-439-5488
Garceaul@etsu.edu
423-434-4214
matthew.garland@tn.gov
865-276-9292
chandlervc@wsi-or.net
812-377-3558
george.strodtbeck.iii@cummins.com
615-483-2584
Don.Goolsby@tn.gov
865-974-4944
scott.gordy@tennessee.edu
865-946-3221
don.green@tennessee.edu
615-479-1184
debra.grimes@vanderbilt.edu
sarah.hagovsky@cigna.com
512-796-8557
craighaley@wesellmeat.com
865-373-1005
mnickel@covhlth.com
901-543-3551
whanna@memphischamber.com
615-341-8611
Gregory.Hanners@cat.com
423-439-7683
harley@etsu.edu
931-372-3670
vhenley@tntech.edu
615-343-6318
jeff.hill@vanderbilt.edu
615-573-6946
austin.hobgood@aegislabs.com
931-490-7021
bhogan@mauryregional.com
Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
Name/Position Title
Hollie Holt
Director
Kami Horsman
PT/CRC
Denise Jackson
Organization
Tennessee Small Business Development
Center
NHC Columbia
John Michael Japp
QA Analyst
Paul Jennings
Executive Director
Darryl Johnson
US Department of Energy
Feleesha Johnson
Director
Mandy Johnson
Tennessee Small Business Development
Center
UT Law Enforcement Innovation Center
Phillip Johnson
Coordinator of HR Services
Philippe Jouan
Global Capital Markets Manager
Dr. Bob Justice
Director
Larry Kennedy
UT-Chattanooga
Erin Ketelle
Assistant to Executive Director
Paul Kidd
UT Center for Industrial Services
Melody Kief
Medicare CFO
John Kimball
CIGNA Government Services
Lisa King
Executive Director
Daniel Kirby
Open Arms Care Corporation
Melissa Kirchenbauer
Operations Manager
Mary Anne Koltowich
Quality Engineer
CIGNA Government Services
NOT TO BE USED FOR SOLICITATION
UT Center for Industrial Services
Wackenhut Services
Caterpillar Financial Services
Tennessee Small Business Development
Center
CIGNA Government Services
PSKidd Consulting
CIGNA Government Services
CIGNA Government Services
EnergySolutions
Address
406 S. Lindell St.
Martin TN 38237
101 Walnut Lane
Columbia TN 38401
1421 Knightsbridge Drive
Knoxville TN 37922
PO Box 2001
Oak Ridge TN 37831
193 Polk Avenue
Nashville TN 37210
161 Mitchell Road
Oak Ridge TN 37830
PO Box 4678
Clarksville TN 37044
1201 Oak Ridge Turnpike
Oak Ridge TN 37830
207 Race Hall, 615 McCallie Avenue
Chattanooga TN 37403
2120 West End Ave
Nashville TN 37203-0001
2109 W. Market Street
Johnson City TN 37604
2 Vantage Way
Nashville TN 37228
193C Polk Avenue
Nashville TN 37210
3645 Black Rd
Springfield TN 37172
2 Vantage Way
Nashville TN 37228
2 Vantage Way
Nashville TN 37228
6711 Mountain View Road
Ooeltawah TN 37363
2 Vantage Way
Nashville TN 37228
2 Vantage Way
Nashville TN 37228
1733 James Ferry Rd.
Kingston TN 37763
Phone/E-mail
731-587-7333
hholt@utm.edu
931-381-3112
columbiarehab@nhcscr.com
865-946-3248
djackson@utsi.edu
865-241-6344
jappjm@oro.doe.gov
615-532-8887
paul.jennings@tennessee.edu
865-276-9292
chandlervc@wsi-or.net
931-221-1370
fjohnson@tsbdc.org
865-946-3234
mandy.johnson@tennessee.edu
423-425-4221
phillip-johnson@utc.edu
615-341-5049
Philippe.Jouan@cat.com
423-439-8505
justiceb@etsu.edu
larry.kennedy@cigna.com
615-532-8567
erin.ketelle@tennessee.edu
615-478-3310
zpskidd2@hotmail.com
615-782-4657
melody.kief@cigna.com
john.kimball@cigna.com
423-238-9636
lking@openarmscare.org
daniel.kirby@cigna.com
615-782-4692
melissa.kirchenbauer@cigna.com
865-368-2737
kolsmithma@gmail.com
Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
Name/Position Title
Kay Kretcsh
Organization
CIGNA Government Services
Holly Kunz
Admin Director Emergency Dept.
Melissa Lamb
Maury Regional Medical Center
Lora Lee Langford
Executive Director
Lisa Lankford
Project Manager, Continuous
Improvement
Rick Lassiter
President / CAO
Leo LeBlanc
Director
Bonita Ledgerwood
Reg Director of Clinical Care
Bill Lee
CEO
Maleia Lee
Director
Nathan Lefebvre
Program Specialist
Susie Leming-Lee
Director of Perioperative Quality
Management
Mike Logan
Compliance Officer
Jeff Lucas
Deputy Director
Mel Mahler
Chairman/CEO
Beth Mahoney
Hartsville-Trousdale County Chamber of
Commerce
Metropolitan Nashville Airport Authority
Jerry Maliot
Sr. VP & Chief Quality Officer
Razvan Marinescu
Associate Director Planning and
Business Development
Linda Martin
Methodist Le Bonheur Healthcare
Walt Matwijec
AVP Continuous Improvement
Metropolitan Nashville Airport Authority
NOT TO BE USED FOR SOLICITATION
CIGNA Government Services
Parkwest Medical Center
Tennessee Small Business Development
Center
Caris Healthcare
Lee Company
Tennessee Small Business Development
Center
UT Law Enforcement Innovation Center
Vanderbilt University Medical Center
CIGNA Government Services
Baldrige Performance Excellence Program
ADS Security
Lake Pointe
Methodist Le Bonheur Healthcare
CIGNA Government Services
Address
2 Vantage Way
Nashville TN 37228
1224 Trotwood Avenue
Franklin TN 38401
2 Vantage Way
Nashville TN 37228
240 Broadway
Hartsville TN 37074
One Terminal Drive, Suite 501
Nashville TN 37214
Phone/E-mail
kay.kretch@cigna.com
9352 Park West Blvd
Knoxville TN 37923
100 Cherokee Blvd.
Chattanooga TN 37405
9041 Executive Park Drive
Knoxville TN 37923
331 Mallory Station Road
Franklin TN 37067
10026 Hwy 188
Friendship TN 38034
1201 Oak Ridge Turnpike Suite 101
Oak Ridge TN 37830
1211 Medical Center
Nashville TN 37232-7545
865-373-1008
mnickel@covhlth.com
423-756-8668
lleblanc@mail.tsbdc.org
865-694-4848
bledgerwood@carishealthcare.com
615-567-1000
blee@leecompany.com
731-286-3201
lee@dscc.edu
865-946-3233
nathan@tennessee.edu
615-343-3934
susie.leming-lee@vanderbilt.edu
2 Vantage Way
Nashville TN 37228
100 Bureau Drive
Gaithersburg MD 20899
3001 Armory Drive
Nashville TN 37204
1996 Hwy. 75
Blountville TN 37617
1211 Union Ave., Ste 700
Memphis TN 38104
60 S Grove Park Road
Memphis TN 38117
615-782-4595
michael.logan@cigna.com
301-975-8035
jeff.lucas@nist.gov
615-269-4448
mmahler@adssecurity.com
423-279-7733
bmahoney@lpointe.com
901-516-0702
neenanm@methodisthealth.org
901-258-3938
marinesr@methodisthealth.org
2 Vantage Way
Nashville TN 37228
One Terminal Drive Suite 501
Nashville TN 37214-4114
linda.martin@cigna.com
931-381-1111
HKUNZ@MAURYREGIONAL.COM
melissa.lamb@cigna.com
615-374-9243
lllangford@hartsvilletrousdale.com
615-275-1660
lisa_lankford@nashintl.com
615-275-1747
walt_matwijec@nashintl.com
Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
Name/Position Title
Mark McCalman
Organization
Mountain Home Veterans Affairs
Becky McCarter
BlueCross BlueShield of Tennessee
Sherri McCarter
Regional Economic Dev. Specialist
State of Tennessee Department of
Economic & Community Development
Frankie McCord
Regional Economic Development
Specialist
Wes McGaffin
Corporate Trainer
Janice McKinley
Sr. Vice President
State of Tennessee Department of
Economic & Community Development
Rosemarie McMaster
Yoga Country
Jan McNally
Corporate Director, Leadership
Development
Robyn McNeely
Business Project Specialist
Tony Medley
Program Manager, Continuous
Improvement
Samantha Meyer
VP Quality Control
Linda Miller
Vice President of Administration
Mark Montoney, M.D.
EVP/CMO
Angela Moore
Covenant Health
Mehran Mostajir
Engineer
LeAnn Mottern
Regional Economic Development
Specialist
TRICOR
NOT TO BE USED FOR SOLICITATION
First Community Mortgage Inc.
Covenant Health
CIGNA Government Services
UT-Battelle, LLC
First Community Mortgage Inc.
Power Systems, Inc.
Vanguard Health Systems
Lake Pointe
State of Tennessee Department of
Economic & Community Development
Address
PO 4010
Mountain Home TN 37684
8920 Birchwood Pike
Harrison TN 37341
225 Martin Luther King Jr. Drive,
Suite 421
Jackson TN 38305
225 Martin Luther King Drive,
Suite 421
Jackson TN 38301
275 Robert Rose Drive
Murfreesboro TN 37129
280 Fort Sanders West Blvd.,
Bldg 4,Ste 218
Knoxville TN 37922
116 Wilson Pike Circle Ste 235
Brentwood TN 37027
100 Ft. Sanders W Blvd.
Knoxville TN 37922
Phone/E-mail
2 Vantage Way
Nashville TN 37228
One Bethel Valley Road, MS-6336
Oak Ridge TN 37831-6336
615-782-4431
robyn.mcneely@cigna.com
865-576-9156
medleyar@ornl.gov
275 Robert Rose Drive
Murfreesboro TN 37129
5700 Casey Drive
Knoxville TN 37909
20 Burton Hills Blvd., Ste 100
Nashville TN 37215
1996 Hwy. 75
Blountville TN 37617
9007 Carondelet Place
Brentwood TN 37027
10215 Technology Drive, Suite 202
Knoxville TN 37932
615-896-4141
samantha.meyer@fcmpartners.com
865-862-7820
lmiller@power-systems.com
615-665-6054
mmontoney@vanguardhealth.com
423-279-7733
amoore@lpointe.com
615-202-9156
mehran.mostajir@tn.gov
865-548-2567
leann.mottern@tn.gov
423-535-3208
Becky_McCarter@BCBST.com
731-423-5665
sherri.mccarter@tn.gov
731-234-0106
frankie.mccord@tn.gov
615-896-4141
wes.mcgaffin@fcmpartners.com
865-531-5449
kcopelan@covhlth.com
615-377-7776
rosemarie@yogacountry.com
865-679-2229
jmcnally2@covhlth.com
Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
Name/Position Title
Julene Mull
Organization
CIGNA Government Services
Marilyn Mullinix
President
Heather Mullins
Regional Epidemiologist
Heidi Neal
Director-Information Technology
Nancy Neal
Progressive Savings Bank
Amy New
Regional Economic Development
Specialist
Pat Niday
VP CNO JCMC
Samatha Odom-Coleman
State of Tennessee Department of
Economic & Community Development
Diane Oliver
VP, CNO
Nate O'Neal
Parkwest Medical Center
Robert Otwell
CEO
Bob Paladino
Managing Partner
Bill Pardue
Assistant Professor
Debbie Parker
Maury Regional Medical Center
Sendy Parker
Exec. Proj. Admin.
Jamie Parsons
VP Human Resources
Travis Parsons
TRICOR
Jim Paskert, MD
VP, CMO Washington County
Paula Paty
Mountain States Health Alliance
Paula Pell
TVA
NOT TO BE USED FOR SOLICITATION
Sullivan County Regional Health
Department
Cummins Filtration
UT-Chattanooga
Mountain States Health Alliance
CIGNA Government Services
CIGNA Government Services
Bob Paladino & Associates, LLC
Nashville State Community College
UT-Chattanooga
Mountain States Health Alliance
CIGNA Government Services
CIGNA Government Services
Address
2 Vantage Way
Nashville TN 37228
1080 Interstate Drive
Cookeville TN 38501
P.O. Box 630
Blountville TN 37617
1200 Fleetguard Road
Cookeville TN 38506
207 Race Hall, 615 McCallie Avenue
Chattanooga TN 37403
312 Rosa L. Parks Ave., 10th Floor
Nashville TN 37243
Phone/E-mail
julene.mull@cigna.com
400 N State of Franklin Road
Johnson City TN 37604
2 Vantage Way
Nashville TN 37228
9352 Park West Blvd
Knoxville TN 37923
2 Vantage Way
Nashville TN 37228
1224 Trotwood Avenue
Franklin TN 38401
Box 62335
Pitsburgh PA 15241
1000 Neal Street
Cookeville TN 38501
207 Race Hall, 615 McCallie Avenue
Chattanooga TN 37403
240 Great Circle Rd., Ste. 310
Nashville TN 37228-1734
400 N State of Franklin Road
Johnson City TN 37604
2 Vantage Way
Nashville TN 37228
400 N State of Franklin Road
Johnson City TN 37604
2 Vantage Way
Nashville TN 37228
9283 Crystal Brook Drive
Apison TN 37302
423-431-1033
nidaypa@msha.com
samatha.coleman@cigna.com
931-372-2265
marilynm@psbgroup.com
423-279-7545
hmullins@sullivanhealth.org
931-526-9551
heidi.t.neal@cummins.com
423-425-4221
Nancy-Neal@utc.edu
615-253-1948
amy.new@tn.gov
865-373-1004
mnickel@covhlth.com
nate.oneal@cigna.com
931-380-4008
rotwell@mauryregional.com
412-833-9317
bobpaladino@paladinoassociates.com
931-520-0551
bill.pardue@nscc.edu
423-425-4221
Debbie-Parker@utc.edu
615-253-8811
sendy.parker@tn.gov
423-431-6195
parsonsje@msha.com
travis.parsons@cigna.com
423-431-1061
paskertjp@msha.com
paula.paty@cigna.com
423-751-3880
plpell@tva.gov
Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
Name/Position Title
Grace Pereira
AVP Behavioral Health & Rehab
Julie Perrey
Chief Administrative Officer
Christie Piland
Regional Director of Clinical Care
John M. Plunkett
Director, Engineering Ops
Larry Potterfield
Organization
Mountain States Health Alliance
Todd Potts
Wackenhut Services
Jeff Pridgen
Global Underwriting Manager
Sharon Prosser
Chief Operations Officer
Sylvia Pruitt
Human Resource Manager
Wei Ralph
Financial/Accounting Manager
Rodney Ratcliff
VP, Operations
Brad Rector
Administrator
Anita Ricker
Assistant Dean
Roger Ricker
Director of Marketing
Anita Rivera
Sr. HR Specialist
Laure Rodebaugh
Talent Management Specialist
Clay Rolston
Caterpillar Financial Services
Larry Rossini
Director
Clay Runnels, MD
Corp Medical Dir, Emer Srvcs
Tennessee Small Business Development
Center
Mountain States Health Alliance
NOT TO BE USED FOR SOLICITATION
TRICOR
Caris Healthcare
Video Gaming Technologies, Inc.
MidwayUSA
Alternative Service Concepts, LLC
CIGNA Government Services
Tennessee Small Business Development
Center
Video Gaming Technologies, Inc.
NHC Columbia
Walters State Community College
Parkwest Medical Center
Parkwest Medical Center
UT-Chattanooga
Pals Business Excellece Institute
Address
400 N State of Franklin Road
Johnson City TN 37604
240 Great Circle Rd #310
Nashville TN 37228
495 Baker Road
Dickson TN 37055
623 Welsh Run, Ste A
Ruckersville VA 22968
5875 W Van Horn Tavern Rd
Columbia MO 65203
161 Mitchell Road
Oak Ridge TN 37830
2120 West End Ave
Nashville TN 37203-0001
2501 McGavock Pike Suite 802
Nashville TN 37214
2 Vantage Way
Nashville TN 37228
PO Box 98
Murfreesboro TN 37132
8510 E. 44th St.
Tulsa OK 74145
101 Walnut Lane
Columbia TN 38401
215 N. College Street
Greeneville TN 37745
9352 Park West Blvd
Knoxville TN 37923
9352 Park West Blvd
Knoxville TN 37923
207 Race Hall, 615 McCallie Avenue
Chattanooga TN 37403
355 Revere St
Kingsport TN 37660
17 Market Sq 200
Knoxville TN 37902
400 N State of Franklin Road
Johnson City TN 37604
Phone/E-mail
423-431-7060
pereirag@msha.com
615-741-5705
Julie.Perrey@tn.gov
615-812-8187
cpiland@carishealthcare.com
434-992-5438
John.Plunkett@vgt.net
573-445-6363
hketchum@midwayusa.com
865-276-9292
chandlervc@wsi-or.net
615-341-8102
Jeff.Pridgen@cat.com
615-360-1382
sharon.prosser@ascrisk.com
615-782-4455
sylvia.pruitt@cigna.com
615-498-6539
wralph@tsbdc.org
918-384-7000
rodney.ratcliff@vgt.net
931-381-4870
brector@nchscr.com
423-798-7953
anita.ricker@ws.edu
865-373-1702
mnickel@covhlth.com
865-373-1105
mnickel@covhlth.com
423-425-4221
Laure-Rodebaugh@utc.edu
865-246-2663
lrossini@tsbdc.org
423-431-1009
runnelscw@msha.com
Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
Name/Position Title
Jean Rush
President
Missy Sanford
Director of Quality & Organizational
Effectiveness
Susan Schaefer
Organization
CIGNA Government Services
Ken Schiller
Owner
Will Schoch
Training Manager
Brenda Sheehy
Director
Chuck Shoopman
Assistant Vice President
Mary Stanford
Associate Director
Robert Stansell
K & N Management
Melanie Stanton
Asst Admin/CNO SSH
James Starr
VP, Sales
Chip Stepanek
Director, Performance Management
Mountain States Health Alliance
Jamie Stitt
Three Star Program Director
Mike Swan
State of Tennessee Department of
Economic & Community Development
CIGNA Government Services
Donna Thomas
Center Rehab Coordinator
Vivian Thompson
NHC Scott HealthCare
Gail Thurmond
Sr. VP Clinical Effectiveness
Marcia Todd
Methodist Le Bonheur Healthcare
Tom Tull
Sr Dir Org Dev/Svc Excellence
Mountain States Health Alliance
NOT TO BE USED FOR SOLICITATION
Parkwest Medical Center
CIGNA Government Services
Aegis Sciences Corporation
Tennessee Small Business Development
Center
UT Institute for Public Service
Tennessee Small Business Development
Center
CIGNA Government Services
Video Gaming Technologies, Inc.
Aerospace Testing Alliance
Cummins Filtration, Retired
CIGNA Government Services
Address
2 Vantage Way
Nashville TN 37228
9352 Park West Blvd
Knoxville TN 37923
Phone/E-mail
860-226-4690
jean.rush@cigna.com
865-373-1951
mnickel@covhlth.com
2 Vantage Way
Nashville TN 37228
11570 Research Blvd
Austin TX 78759
515 Great Circle Road
Nashville TN 37228
PO Box 3570
Cleveland TN 37320
105 Student Services Building
Knoxville TN 37996
3050 Medical Center Parkway
Murfreesboro TN 37129
2 Vantage Way
Nashville TN 37228
400 N State of Franklin Road
Johnson City TN 37604
4343 S 118th E Ave
Tulsa OK 74146
100 Kindel Drive, Suite C200
Arnold Air Force Base TN 373893204
312 Rosa L Parks Blvd., 10th Floor
Nashville TN 37243
2 Vantage Way
Nashville TN 37228
2380 Buffalo Rd
Lawrenceburg TN 38464
50 Dustin Lane
Cookeville TN 38506
1211 Union Ave., Ste 700
Memphis TN 38104
2 Vantage Way
Nashville TN 37228
400 N State of Franklin Road
Johnson City TN 37604
susan.schaefer@cigna.com
512-418-0444
kenschiller@wesellmeat.com
615-425-4688
will.schoch@aegislabs.com
423-614-8746
bjsheehy@tsbdc.org
865-974-6621
chuck.shoopman@tennessee.edu
615-849-9999
mstanford@tsbdc.org
robert.stansell@cigna.com
423-542-1339
stantonms@msha.com
918-384-1600
james.starr@vgt.net
931-454-5575
Chip.Stepanek@arnold.af.mil
615-741-2373
jamie.stitt@tn.gov
mike.swan@cigna.com
931-762-9418
scottrehab@nhcscr.com
931-520-1602
vathompson1@gmail.com
901-516-0702
neenanm@methodisthealth.org
marcia.todd@cigna.com
423-431-1912
tulltl@msha.com
Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
Name/Position Title
Gini Turki
Training Director
Chris Turner
General Manager
Sam Turner
Organization
K&N Management
Johnnita Tyler-Tillery
Physical Fitness Manager
C.T. Urban
Wackenhut Services
Chip Verner
UT-Chattanooga
Dick Wallace
President
Darcie Wallace-Duckworth
Quality Manager
Mark Watkins
Assistant Vice President
Jack Wattanawongsawang
Industrial Engineer
Lillian Watts-Ray
Director, Organizational Learning &
Development
Klayton Weybright
The Alternative Board of Nashville
Toni Wheeler
CIGNA Government Services
Ken Whigham
Forensic Special Chemist
Steve White
Aegis Sciences Corporation
Aundrea Wilcox
Executive Director
Norma Wilcox
Solutions Consultants
Tina Wilkes
Director of Nursing
Michelle Williams
Executive Director
Susan Williams
Professor of Management
Kingsport Area Chamber of Commerce
NOT TO BE USED FOR SOLICITATION
Cleveland Tubing, Inc.
Jackson Energy Authority
Caterpillar Financial Services
Aegis Sciences Corporation
Alternative Service Concepts, LLC
BlueCross BlueShield of Tennessee
Video Gaming Technologies, Inc.
CIGNA Government Services
CIGNA Government Services
UT Center for Industrial Services
NHC Columbia
Mount Pleasant CDC
Belmont University
Address
11570 Research Blvd
Austin TX 78759
799 Industrial Drive SW
Cleveland TN 37311
119 E. College Street
Jackson TN 38301
161 Mitchell Rd.
Oak Ridge TN 37830
2120 West End Ave.
Nashville TN 37203
207 Race Hall, 615 McCallie Avenue
Chattanooga TN 37403
9702 Turquoise Lane
Brentwood TN 37027
515 Great Circle Road
Nashville TN 37228
2501 McGavock Pike, Suite 802
Nashville TN 37214
1 Cameron Hill Circle
Chattanooga TN 37402
4343 S. 118th E. Ave
Tulsa OK 74146
Phone/E-mail
512-423-4086
giniturki@wesellmeat.com
423-472-2554
cturner@clevelandtubing.com
731-422-7284
sturner@jaxenergy.com
865-276-9292
CHANDLERVC@WSI-OR.NET
2 Vantage Way
Nashville TN 37228
2 Vantage Way
Nashville TN 37228
515 Great Circle Road
Nashville TN 37228
2 Vantage Way
Nashville TN 37228
151 E. Main Street
Kingsport TN 37660
193C Polk Ave.
Nashville TN 37219
101 Walnut Lane
Columbia TN 38401
105 2nd Ave
Mount Pleasant TN 38474
1900 Belmont Blvd.
Nashville TN 37212
klayton.weybright@cigna.com
423-425-4221
Marvin-Verner@utc.edu
615-776-8346
dwallace@tab-nashvillesouth.com
615-425-4668
darcie.duckworth@aegislabs.com
615-360-5683
mark.watkins@ascrisk.com
423-535-7360
kittipong_wattanawongsawang@bcbst.com
918-384-1601
Lillian.WattsRay@vgt.net
toni.wheeler@cigna.com
615-425-4685
ken.whigham@aegislabs.com
steve.white@cigna.com
423-392-8801
awilcox@kingsportchamber.org
615-532-4914
norma.wilcox@tennessee.edu
931-381-3112
columbiadon@nhcscr.com
931-379-9837
mtpcdc@att.net
615-460-6395
susan.williams@belmont.edu
Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
Name/Position Title
Casey Wills
QA/QI Coordinator/HIM
Monty Wilson
Organization
NHC Scott HealthCare
Matt Wright
Retail Production Manager
Sonja Wulff
Vice President
Jackie Yarbrough
Business Project Manager
Jeff Yelle
Corporate Quality Manager
Allyson Young
HR Director
Katherine Zaharapoulos
First Community Mortgage Inc.
Trish Zoller
CIGNA Government Services
NOT TO BE USED FOR SOLICITATION
UT-Chattanooga
Poudre Valley Health System Center for
Performance Excellence
CIGNA Government Services
LP Building Products
K&N Management
CIGNA Government Services
Address
2380 Buffalo Rd
Lawrenceburg TN 38464
207 Race Hall, 615 McCallie Avenue
Chattanooga TN 37403
275 Robert Rose Drive
Murfreesboro TN 37129
2002 Caribou Drive, Suite 100
Fort Collins CO 80525
2 Vantage Way
Nashville TN 37228
414 Union Street
Nashville TN 37219
11570 Research Blvd
Austin TX 78759
2 Vantage Way
Nashville TN 37228
2 Vantage Way
Nashville TN 37228
Phone/E-mail
931-762-9418
cwillis@nhcscott.com
423-425-4221
monty-wilson@utc.edu
615-896-4141
matt.wright@fcmhomeloans.com
970-237-7131
sbw2@pvhs.org
615-782-4500
jacqueline.yarbrough@cigna.com
615-986-5848
jeff.yelle@lpcorp.com
512-796-8464
allysonyoung@wesellmeat.com
katherine.zaharapoulos
trish.zoller@cigna.com
Tennessee Center for Performance Excellence
2011 Excellence in Tennessee Conference
February 22-23, 2011
Conference Attendees
NOT TO BE USED FOR SOLICITATION