Patient Survey 2014
>> "smiley face" <<
-->> a good practice <<
-->> Always had a good experience. <<
-->> always had excellent service from staff, doctors and nurses <<
-->> Always here for me. I do not have the internet <<
-->> always pleasant and helpful <<
-->> Always recieve a very helpful and friendly service. <<
-->> Always very helpful <<
-->> An excellent practice, we are very lucky <<
-->> As a diabetic i mostly see Dr Tiley who i find to be an excellent doctor. Also Sister
Trow is very thorough and excellent in her duties. <<
-->> best Practice I have ever had locally <<
-->> Car park is horrendous, not adequate at all for the amount of patients. <<
-->> Car parking is an issue <<
-->> Dispensary dont always have sufficient medication and have to chase up <<
-->> Don't Change!!! <<
-->> Drs are all outstanding and I feel very confident in their care, excellent with my
children. Only negative is receptionist on phone sometimes are curt. <<
-->> excellent <<
-->> EXCELLENT ALL ROUND <<
-->> excellent Practice, thank you very much <<
-->> Excellent!!!! <<
-->> Excellent. <<
-->> Friendly "smiley face" <<
-->> GENERALLY I AM VERY SATISFIED <<
-->> Good practice run with a good system <<
-->> Great Practice. <<
-->> Great service, thank you <<
-->> hard to book appointment with a particular doctor rather than any, would much
prefer to have one doctor for the family. <<
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>> Helpful & understanding Receptionists and doctors <<
-->> I dont have internet access <<
-->> I don't mind if appointments run late as long as care thorough and patient not
rushed during appointment. Very good service provided. <<
-->> I find it difficult to get an appointment when I need one to work around myself
when I am working <<
-->> I find the Practice very helpful, it is a great benefit having a dispensary on site <<
-->> I have moved from Gloucestershire and this surgery is so much better <<
-->> I really can't fault it <<
-->> I think it's important for consistency to see the same doctor, this never happens.
<<
-->> I would like to see the same doctor, instead of a different doctor every time. <<
-->> I would like to see the same GP every time so that I can have a good
doctor/patient relationship with him/her <<
-->> Improve parking <<
-->> Inevitably thre are things that could be done better but on the whole the standard
of care has always been good. <<
-->> It would be good to have a drop in surgery, can't always get an appointment
when I do need one, cant always know when going to be ill. <<
-->> keep it up <<
-->> Keep up the good work <<
-->> Lack of parking space <<
-->> make sure appointments are on time, as usually in the afternoons having to wait
1/2hr over your time! <<
-->> Many thanks <<
-->> Monday mornings - very difficult to get through <<
-->> need clearer information about who all the doctors are. they seem to change or
leave and it's news to us when we next come <<
-->> Needs to run on time! <<
-->> new to the Practice, but very pleased with service & care <<
-->> No complaints at all <<
-->> no more questionaires! <<
-->> No problems. Always attentive, nothing too much trouble. <<
-->> non, it is very good to me <<
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>> none <<
-->> not interested in on line services,I dont have a computer <<
-->> not particularly easy to see Dr Guildford at short notice, or sometimes within the
same week! <<
-->> nurses very helpful and careing <<
-->> On line booking system would be useful <<
-->> ONLINE SERVICE COULD BE EXTENDED FOR BLOOD TEST ETC <<
-->> overall all staff are very nice & seem to be happy with each other, you help us out
as much as you can, so thank you. PS - Car park is a nightmare! <<
-->> Overall excellent dont have computer <<
-->> Practice does a great job <<
-->> practice nurses need more time allocated per patient <<
-->> Quite satisfactory <<
-->> Receptionists very rude, never helpful GP very good <<
-->> sometimes forced to make same day appointments as appointments in advance
are too far away <<
-->> Sort out the parking! <<
-->> staff always helpful and pleasant <<
-->> staff need to park somewhere else to free up parking spaces for patients <<
-->> Thank You! <<
-->> Thanks for being there <<
-->> Thanks, it's great. Everyone has been very helpful through some very difficult
times. <<
-->> Thankyou <<
-->> The female medics are particularly good <<
-->> The people are very kind here. <<
-->> The Reception staff never smile! Get them to be a bit friendly <<
-->> This Pracitce gives an excellent service <<
-->> to see doctor of choice more eaily also needs car more parking <<
-->> Trivial point - I find the music in the waiting room very irritating. Many thanks to
all <<
-->> Very good thorough <<
-->> very kind and helpful <<
-->> Very limited proactive action re: health screening flu jabs <<
-->> Very pleased with the surgery, thank you for all your help. <<
-->> very satisfied <<
-->> We have always found this to be a brilliant surgery with a good service. The
pharmacy service is great with very friendly staff. Reception have always been
friendly & helpful, especially fitting our 2 small children in. <<
-->> weekend surgery should be considered, weekdays not always convenient <<
-->> Well satisfied, but haven't had to make too much call on services - yet! <<
-->> What can you add to excellent. <<
-->> Whilst serving in HM Forces the health care was excellent, since leaving I've been
in a few practices that weren't great. This one exceeds the care in HM Forces! <<
-->> Would like nurse appointments to run til the end of surgery time. <<
-->> Would like to be able to book on-line. Some receptionists need to improve
communication skills. (Patience)!! <<
-->> Would like to be given option of male or female doctor as standard <<
-->> Would like weekend and call out by local GP <<
-->> Would rather be able to see a doctor of choice for continuity and quicker, more
accurate diagnosis - advice. <<
-->> You may have to wait for an appointment but the Dr is giving the same care and
attention to others as she gives to me. <<
-->> You should sort the car park out, no question about that problem <<
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