Reference Librarians Sharing
Space with Information
Technology
Five ways to ensure success
Susan P. Lieberthal
Head, ILL and Business Librarian
Stony Brook University Libraries, Stony Brook, NY
Denver, CO August 4-5, 2008
The Five Planning Elements for
Collaborative Projects
1.
2.
3.
4.
5.
Technology
Architecture
Workflow
Policies
Personnel
Denver, CO August 4-5, 2008
Stony Brook’s Acronyms
TL+T
SINC
= Teaching Learning and Technology
CRR
= Central Reading Room (Main reading
room of the library)
NRR
= North Reading Room (Science and
Engineering Library)
= Student Instructional Network
Computers
Denver, CO August 4-5, 2008
CRR Project
Technology
26 new PCs, Pharos print station
Architecture
Removed current paper journals
and national bibliographies,
moved information desk
Workflow
Info desk
Ref desk
TLT consultant
Pharos
print station
Denver, CO August 4-5, 2008
CRR Cont.
Policies
Computer troubles, printing
problems go to TLT consultant
Questions about hours, microfilm help
etc. go to Info desk consultant
Questions about books, research,
databases, etc. referred to reference
librarian
Denver, CO August 4-5, 2008
CRR Cont.
Personnel
TLT consultant till 10 p.m. (Also
covers NRR)
Reference librarian
9 a.m. – 9 p.m.
Info desk 8:30 a.m. - 2 a.m.
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
NRR Project – Group Workspaces
Technology
PCs, extra screens, sharing
software
Architecture
Cubes for 3 groups in an existing
corner, new furniture for group
study
Workflow
Book one of spaces through SINC
site’s booking page
Denver, CO August 4-5, 2008
NRR cont.
Policies
Online booking of space through TLT
No time limit for each group until it
becomes necessary
Personnel
SINC site consultant in CRR is trained
to assist – plans for consultant for NRR
when NRR computers get upgraded
NRR circulation staff manage booking
conflicts upstairs
Denver, CO August 4-5, 2008
The Group Space
Denver, CO August 4-5, 2008
New Banquettes
Denver, CO August 4-5, 2008
Table Tops to be Assembled
Denver, CO August 4-5, 2008
Virtual Student Assistance Project
TechnologyAdobe Connect, no special
software except for Flash,
librarian may need double screen
computer
Architecture
Nothing physical
Part of TLT Help Web Page
Workflow
Patrons come to us from
SINC site’s help page
Librarians have to be “in the
room” – impact on reference
schedule
Denver, CO August 4-5, 2008
Virtual Student Assistance Project
Policies
Regular meetings between
TLT to manage problems with
technology
Reference librarians only “in our room”
Personnel
Reference staff, TLT
consultants(to assist librarians with
Adobe Connect features). Volunteer
reference librarians only?
Evening hours, weekend
hours?
Denver, CO August 4-5, 2008
Adobe Connect
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Playing with Adobe Connect
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Future Projects between
Information Technology and the
Library?
Be there or be square!!!
Susan P. Lieberthal
Head, ILL and Business Librarian
Stony Brook University Libraries, Stony Brook, NY
susan.lieberthal@stonybrook.edu
Denver, CO August 4-5, 2008