PRINCIPLES OF MANAGEMENT MGMT300 Nguyen, V. Thang (PhD) About me Education: BA: National Economics University (1989) MBA: Boise State University (1995) Ph.D.: University of Oregon (2002) Teaching experience: NEU University of Macau Washington State University University of Oregon My Contacts Thang Office: R102 Building 14 Tel: 36280280 (5109) E-mail: nguyenvanthang@neu.edu.vn (Preferred) My Philosophy Learning is changing “What you hear, you forget. What you see, you remember. What you do, you understand!” - Be active! Craziness/Strangeness/Differences are things we learn from. Be openminded! In learning, less is more. Be focused! HAVE FUN! Exercise Get into group of 5-6 Draw a manager Answer the question: “What part of the manager’s body do what?” You have 20 minutes What Do You Want To Know? MAPPING THE COURSE What is going on there? - Environment analysis - Globalization Where are we going? - Goals/ Mission - Strategies/plans What do we have? - Resources (e.g., HRM) - Structure/ system How can I ensure my people work toward the goals • Group and team • Leadership • Motivation • Communication • Conflict resolution COURSE OBJECTIVES Functions of Management Organization as an Open System In an Organization Management Skills As a Person What You Learn From... Lectures Activities Materials Evaluation Exam: Midterm Final 60% (25%) (35%) Team Project: Writing assignments: Participation: 25% 10% 5% Who Should Not Take This Class? Expect me to give lots of lectures or answers to the problems Afraid of reading, discussing, and questioning Afraid of applying concepts to real life (team project) WHY DID PEOPLE FAIL THIS CLASS? Miss more than 3 classes (regardless of the reasons) Do not do the readings (and cases) before the class Do not participate and take good notes of class discussions Do not participate in team assignment Forget exam or assignment due dates ANY ONE OF THE ABOVE WOULD DO IT My Expectations Read the chapters and cases before class and be prepared to discuss concepts Participate in class cases and exercises Be responsible for learning, being on time, turning in assignments Contribute to your team Be Positive and Take Responsibility for What You Learn: ASK QUESTIONS!! What Is Learning? What Is Learning? Acquiring … Understanding … Applying … Creating … New data, information, and knowledge Learning is changing yourself Levels of Learning Identify key ideas Relate to (compare to) other ideas Critique and integration Application Create new questions and ideas Learning Styles Concrete Experience Active Experimentation Reflective Observation Abstract Conceptualisation Management Functions EVOLUTION OF MANAGEMENT THEORY How to respond to the environment? Organization-Environment Theory Behavioral Management Theory Administrative Management Theory Scientific Management How should managers behave? How to structure the organization? How to organize the tasks for people? THE MANAGEMENT FUNCTIONS PLANNING CONTROLLING CO-ORDINATING ORGANIZING LEADING THE MANAGEMENT FUNCTIONS Planning: Setting goals and deciding how best to achieve them Organizing: Structuring working relationships Leading: Influencing others to work towards goals Controlling: Regulating activities to reach goals Coordinating: Bringing the different activities together Organized and systematic way of looking at manager’s jobs Exercise: The Mann Gulch Disaster Using four functions of management to explain the disaster in the video