Redefining Asia, Redefining Media Dr Madanmohan Rao Editor, “The Asia-Pacific Internet Handbook” Research Projects Director, MobileMonday Consultant, AMIC http://twitter.com/MadanRao Freebies! Mobile Africa 2011 report – www.MobileMonday.net South Asia award winners: Online/Mobile News – www.ManthanAward.org – www.mBillionth.in Global award winners (World Summit Awards): Online/Mobile news – www.wsis-award.org – www.wsa-mobile.org Agenda Trends/learnings from emerging markets (Asia, Africa) Towards a “grand unified theory” of news media and new media Three collaborative ‘crowdsourced’ projects! The “8 Cs” of Digital Media Connectivity Content Community Culture Capacity Cooperation Commerce Capital The “8 Cs” of Digital Media Connectivity – Connectivity, bandwidth, devices, platform, interfaces, standards, portals Content – News, information, databases, feeds; media/businesses/government/citizen Community – Social media, group dynamics, evolution of communities Culture – Trust, support, openness to change, ability to take risks The “8 Cs” of Digital Media Capacity – Skills, talent, organisational support, training, HR, processes, legal support Cooperation – Between industry players, citizen forums, government, academia, NGOs, external institutes Commerce – Content monetisation, e-commerce/m-commerce provisions, regulation Capital – Investments in new media infrastructure, RoI metrics Dimensions of Digital Media Media as an Instrument – Providing affordable access to ICTs, local language content/tools, sectoral benefits (news, education, healthcare, environment, business, government) Media as an Industry – Boosting digital content industries, venture capital, stockmarkets, technical skills, regulation, global alliances Classification of Online News Environments in Asia Restrictive Embryonic Emerging Negotiating Intermediate Mature Advanced eg. Myanmar eg. Afghanistan eg. Nepal eg. China eg. India eg. Australia eg. Japan, South Korea Digital Content and Emerging Markets Disaster news, monitoring and relief Diaspora populations Mobiles, tablets, mini-tablets Social media with an ‘Asian’ touch Kenya: Ushahidi, m-Pesa Lack of “brand brainwashing” Crowdsourcing, crowdfunding; social cartography News, swarms, social movements; “armchair activism” Digital news for business communities SMS! “New” Media and Politics 19th century telegram: Peccavi – "I have sinned” (Sindh) 1979: Khomeini’s cassette tapes in Iran CNN and the Gulf War (1990-1991) 2001: Philippines and deposing of Estrada (SMS) The 2003 Iraq war and the Internet (“second superpower”) 2011: Mobiles and social media in Tunisia, Egypt News, Swarms and Social Movements: Base and Trigger Factors Youth Urban Socio-political sentiments Freedom of the press New media penetration New media consumption/creation patterns “What's most important about the future (of new media) is that it is for the masses, not the elite.” Eric Schmidt CEO, Google (Mobile World Congress, Barcelona; 2011) “Twitter is more than micro-blogging; it reduces the gap between awareness and engagement.” Dick Costolo CEO, Twitter (Mobile World Congress, Barcelona; 2011) Mobile + Social Media Environments: User Activities in News Flow Level I: filter, rate, tag, relay Level II: social profiling, social networking Level III: remix, modify, mashup Level IV: compose original content, applications Level V: collaboratively create content, applications Level VI: online + offline (eg. “tweetups”) Online User Behaviour: Sociology 2.0 Lurkers Linkers Predators Spammers Scammers Trawlers Thought leaders Advisors Fixers Provocateurs News Media and New Media: Converging Theories Mass media Telecom Political communications and organisation Social media Mass Media Theories Cultivation Gatekeepers Structural flows of international news Agenda-setting Telecom Theories Power of the network is proportional to the number of members Correlations/causations between telecom/broadband density and GDP Political Communication and Activism Propaganda Influence Framing, de-coding Mobilisation, confrontation “Foreign factor” Social Media Manuel Castells: two-way “mass selfcommunication” Compressor/accelerator/catalyst/amplifier Tipping point News Flow and the New Media Mix Group-based v/s open communications (Facebook v/s Twitter) Converging technologies Mesh-based networks (non-centralised) Connecting technologies (international-dialup) Bridging apps: Google+Twitter+SayNow: Speak to Tweet Partnering services: Small World News: Alive in Egypt (Arabic-English translation) Three Crowdsourced Projects about Online News! Online News Chronology/Timeline for each country – launch of Web sites and social media by TV/radio/ newspapers/magazines/portals; new media penetration; pay-walls; mobile/tablet news; landmark events; legal cases; awards; conferences; courses Benchmarking of social media policies of news organisations – large/small news media; broadcast/print; impacts; assessment Book/eBook series: “Global Online Journalism” – Trends, best practices and recommendations by country/language/ region Mobile Activism NGO Breakthrough in Bangalore has SMS HIV/AIDS helpline for answering queries; also domestic violence Suruk.com offers SMS-based info/rating services for autorickshaw (tuktuk) drivers Greenpeace: SMS to raise funds (India), monitor forest destruction (Argentina), send climate alerts (Australia) Metrics Technology/activity metrics Process metrics Knowledge metrics People metrics Organisational metrics Metrics Quantitative metrics Semi-quantitative metrics Qualitative metrics Points to Ponder Where does technology end and media begin? Where does private end and public begin? Where do “swarms” end and “social movements” begin? Where does news end and where does knowledge begin? madan@techsparks.com http://twitter.com/MadanRao